Who gotReneetwo times Membertells you asad story Membergives youa KUDOSMemberlaughs WhogotReneeMemberhascelebritynameMemberSighsRudeMember Membercannotpay in thehospitalMemberYells100% ona MysteryShopNon membercalls wrongcredit union Who gotJoanneRodriguezMemberCoughsMakes apayment500.00 ormoreMemberhasInternettroubles MemberSwearsMemberwants tosurrendervehicleMemberrequestcredit limitincrease MemberchewinggumWho gotaFraudsterNoisy kidsinbackgroundMember iscalling youwhile indrive thruMembercallingfrom therestroomMemberDisconnectthe call Memberasks youto holdMemberasks yournameMembersaysthank youWho de-escalated asupervisorcallMembertells youa jokeWho gotReneetwo times Membertells you asad story Membergives youa KUDOSMemberlaughs WhogotReneeMemberhascelebritynameMemberSighsRudeMember Membercannotpay in thehospitalMemberYells100% ona MysteryShopNon membercalls wrongcredit union Who gotJoanneRodriguezMemberCoughsMakes apayment500.00 ormoreMemberhasInternettroubles MemberSwearsMemberwants tosurrendervehicleMemberrequestcredit limitincrease MemberchewinggumWho gotaFraudsterNoisy kidsinbackgroundMember iscalling youwhile indrive thruMembercallingfrom therestroomMemberDisconnectthe call Memberasks youto holdMemberasks yournameMembersaysthank youWho de-escalated asupervisorcallMembertells youa joke

TW Contact Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who got Renee two times
  2. Member tells you a sad story
  3. Member gives you a KUDOS
  4. Member laughs
  5. Who got Renee
  6. Member has celebrity name
  7. Member Sighs
  8. Rude Member
  9. Member cannot pay in the hospital
  10. Member Yells
  11. 100% on a Mystery Shop
  12. Non member calls wrong credit union
  13. Who got Joanne Rodriguez
  14. Member Coughs
  15. Makes a payment 500.00 or more
  16. Member has Internet troubles
  17. Member Swears
  18. Member wants to surrender vehicle
  19. Member request credit limit increase
  20. Member chewing gum
  21. Who got a Fraudster
  22. Noisy kids in background
  23. Member is calling you while in drive thru
  24. Member calling from the restroom
  25. Member Disconnect the call
  26. Member asks you to hold
  27. Member asks your name
  28. Member says thank you
  29. Who de-escalated a supervisor call
  30. Member tells you a joke