Who de-escalated asupervisorcallMemberasks youto holdMembertells youa jokeMemberwants tosurrendervehicleMemberYellsMemberhascelebritynameNoisy kidsinbackgroundMemberhasInternettroubles Who gotJoanneRodriguezMemberSighsMembertells you asad story Non membercalls wrongcredit union Makes apayment500.00 ormoreMemberDisconnectthe call MemberchewinggumMemberrequestcredit limitincrease MemberSwearsMembercannotpay in thehospitalRudeMember Memberlaughs Membergives youa KUDOSMembersaysthank youWhogotReneeWho gotaFraudsterWho gotReneetwo times Member iscalling youwhile indrive thruMembercallingfrom therestroomMemberCoughsMemberasks yourname100% ona MysteryShopWho de-escalated asupervisorcallMemberasks youto holdMembertells youa jokeMemberwants tosurrendervehicleMemberYellsMemberhascelebritynameNoisy kidsinbackgroundMemberhasInternettroubles Who gotJoanneRodriguezMemberSighsMembertells you asad story Non membercalls wrongcredit union Makes apayment500.00 ormoreMemberDisconnectthe call MemberchewinggumMemberrequestcredit limitincrease MemberSwearsMembercannotpay in thehospitalRudeMember Memberlaughs Membergives youa KUDOSMembersaysthank youWhogotReneeWho gotaFraudsterWho gotReneetwo times Member iscalling youwhile indrive thruMembercallingfrom therestroomMemberCoughsMemberasks yourname100% ona MysteryShop

TW Contact Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Who de-escalated a supervisor call
  2. Member asks you to hold
  3. Member tells you a joke
  4. Member wants to surrender vehicle
  5. Member Yells
  6. Member has celebrity name
  7. Noisy kids in background
  8. Member has Internet troubles
  9. Who got Joanne Rodriguez
  10. Member Sighs
  11. Member tells you a sad story
  12. Non member calls wrong credit union
  13. Makes a payment 500.00 or more
  14. Member Disconnect the call
  15. Member chewing gum
  16. Member request credit limit increase
  17. Member Swears
  18. Member cannot pay in the hospital
  19. Rude Member
  20. Member laughs
  21. Member gives you a KUDOS
  22. Member says thank you
  23. Who got Renee
  24. Who got a Fraudster
  25. Who got Renee two times
  26. Member is calling you while in drive thru
  27. Member calling from the restroom
  28. Member Coughs
  29. Member asks your name
  30. 100% on a Mystery Shop