Thankyou foryourfeedbackSorry Ican't helpyou withthatI'm sorryyou'refacing thisissueCalmdownHow canI help youtoday?I don'tknowThat'snot in ourpolicyI know youmust beanxious tohave thisissue resolvedI don't lookafter thisdepartmentThankyou foryourfeedbackSorry Ican't helpyou withthatI'm sorryyou'refacing thisissueCalmdownHow canI help youtoday?I don'tknowThat'snot in ourpolicyI know youmust beanxious tohave thisissue resolvedI don't lookafter thisdepartment

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for your feedback
  2. Sorry I can't help you with that
  3. I'm sorry you're facing this issue
  4. Calm down
  5. How can I help you today?
  6. I don't know
  7. That's not in our policy
  8. I know you must be anxious to have this issue resolved
  9. I don't look after this department