Thankyou foryourfeedbackCalmdownThat'snot in ourpolicyI'm sorryyou'refacing thisissueSorry Ican't helpyou withthatI don'tknowI know youmust beanxious tohave thisissue resolvedI don't lookafter thisdepartmentHow canI help youtoday?Thankyou foryourfeedbackCalmdownThat'snot in ourpolicyI'm sorryyou'refacing thisissueSorry Ican't helpyou withthatI don'tknowI know youmust beanxious tohave thisissue resolvedI don't lookafter thisdepartmentHow canI help youtoday?

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Thank you for your feedback
  2. Calm down
  3. That's not in our policy
  4. I'm sorry you're facing this issue
  5. Sorry I can't help you with that
  6. I don't know
  7. I know you must be anxious to have this issue resolved
  8. I don't look after this department
  9. How can I help you today?