That'snot in ourpolicyI don'tknowThankyou foryourfeedbackI don't lookafter thisdepartmentHow canI help youtoday?CalmdownI know youmust beanxious tohave thisissue resolvedSorry Ican't helpyou withthatI'm sorryyou'refacing thisissueThat'snot in ourpolicyI don'tknowThankyou foryourfeedbackI don't lookafter thisdepartmentHow canI help youtoday?CalmdownI know youmust beanxious tohave thisissue resolvedSorry Ican't helpyou withthatI'm sorryyou'refacing thisissue

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. That's not in our policy
  2. I don't know
  3. Thank you for your feedback
  4. I don't look after this department
  5. How can I help you today?
  6. Calm down
  7. I know you must be anxious to have this issue resolved
  8. Sorry I can't help you with that
  9. I'm sorry you're facing this issue