CalmdownHow canI help youtoday?Thankyou foryourfeedbackI know youmust beanxious tohave thisissue resolvedI'm sorryyou'refacing thisissueThat'snot in ourpolicyI don'tknowI don't lookafter thisdepartmentSorry Ican't helpyou withthatCalmdownHow canI help youtoday?Thankyou foryourfeedbackI know youmust beanxious tohave thisissue resolvedI'm sorryyou'refacing thisissueThat'snot in ourpolicyI don'tknowI don't lookafter thisdepartmentSorry Ican't helpyou withthat

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Calm down
  2. How can I help you today?
  3. Thank you for your feedback
  4. I know you must be anxious to have this issue resolved
  5. I'm sorry you're facing this issue
  6. That's not in our policy
  7. I don't know
  8. I don't look after this department
  9. Sorry I can't help you with that