I know youmust beanxious tohave thisissue resolvedHow canI help youtoday?Thankyou foryourfeedbackSorry Ican't helpyou withthatThat'snot in ourpolicyI don't lookafter thisdepartmentI'm sorryyou'refacing thisissueCalmdownI don'tknowI know youmust beanxious tohave thisissue resolvedHow canI help youtoday?Thankyou foryourfeedbackSorry Ican't helpyou withthatThat'snot in ourpolicyI don't lookafter thisdepartmentI'm sorryyou'refacing thisissueCalmdownI don'tknow

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I know you must be anxious to have this issue resolved
  2. How can I help you today?
  3. Thank you for your feedback
  4. Sorry I can't help you with that
  5. That's not in our policy
  6. I don't look after this department
  7. I'm sorry you're facing this issue
  8. Calm down
  9. I don't know