I don'tknowI know youmust beanxious tohave thisissue resolvedThat'snot in ourpolicyCalmdownSorry Ican't helpyou withthatI'm sorryyou'refacing thisissueI don't lookafter thisdepartmentThankyou foryourfeedbackHow canI help youtoday?I don'tknowI know youmust beanxious tohave thisissue resolvedThat'snot in ourpolicyCalmdownSorry Ican't helpyou withthatI'm sorryyou'refacing thisissueI don't lookafter thisdepartmentThankyou foryourfeedbackHow canI help youtoday?

Empathy Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I don't know
  2. I know you must be anxious to have this issue resolved
  3. That's not in our policy
  4. Calm down
  5. Sorry I can't help you with that
  6. I'm sorry you're facing this issue
  7. I don't look after this department
  8. Thank you for your feedback
  9. How can I help you today?