BillingQuestion TriageCall TechnicalIssueReportedAble toResolvePatient'sNeed on callIncorrectTransferMinorProxyRequest PatientCompliment AdultProxyRequest  Out ofStateCaller Sent toROI3rd partycaller (notfor minor)IncorrectTransfer SSN allZerosAsked aquestionin Teams HospitalrecordsRelease Long callup to 15minutesHelpingan AffiliateCaller Out ofStateCallerAnswereda questionin TeamsEscalationPool MsgSent SSN allZeros TriageCall Long Callup to30+minutes Sent toROI BillingQuestion TriageCall TechnicalIssueReportedAble toResolvePatient'sNeed on callIncorrectTransferMinorProxyRequest PatientCompliment AdultProxyRequest  Out ofStateCaller Sent toROI3rd partycaller (notfor minor)IncorrectTransfer SSN allZerosAsked aquestionin Teams HospitalrecordsRelease Long callup to 15minutesHelpingan AffiliateCaller Out ofStateCallerAnswereda questionin TeamsEscalationPool MsgSent SSN allZeros TriageCall Long Callup to30+minutes Sent toROI

DigEx Bingo- inbound calls only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Billing Question
  2. Triage Call
  3. Technical Issue Reported
  4. Able to Resolve Patient's Need on call
  5. Incorrect Transfer
  6. Minor Proxy Request
  7. Patient Compliment
  8. Adult Proxy Request
  9. Out of State Caller
  10. Sent to ROI
  11. 3rd party caller (not for minor)
  12. Incorrect Transfer
  13. SSN all Zeros
  14. Asked a question in Teams
  15. Hospital records Release
  16. Long call up to 15 minutes
  17. Helping an Affiliate Caller
  18. Out of State Caller
  19. Answered a question in Teams
  20. Escalation Pool Msg Sent
  21. SSN all Zeros
  22. Triage Call
  23. Long Call up to 30+minutes
  24. Sent to ROI