Long Callup to30+minutesIncorrectTransfer TriageCallAsked aquestionin TeamsAnswereda questionin TeamsHelpingan AffiliateCaller Out ofStateCaller TechnicalIssueReportedPatientCompliment TriageCallAble toResolvePatient'sNeed on call Long callup to 15minutes SSN allZeros Sent toROIIncorrectTransferEscalationPool MsgSent AdultProxyRequest  SSN allZeros Sent toROI HospitalrecordsRelease3rd partycaller (notfor minor)MinorProxyRequest  BillingQuestion Out ofStateCaller Long Callup to30+minutesIncorrectTransfer TriageCallAsked aquestionin TeamsAnswereda questionin TeamsHelpingan AffiliateCaller Out ofStateCaller TechnicalIssueReportedPatientCompliment TriageCallAble toResolvePatient'sNeed on call Long callup to 15minutes SSN allZeros Sent toROIIncorrectTransferEscalationPool MsgSent AdultProxyRequest  SSN allZeros Sent toROI HospitalrecordsRelease3rd partycaller (notfor minor)MinorProxyRequest  BillingQuestion Out ofStateCaller

DigEx Bingo- inbound calls only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Long Call up to 30+minutes
  2. Incorrect Transfer
  3. Triage Call
  4. Asked a question in Teams
  5. Answered a question in Teams
  6. Helping an Affiliate Caller
  7. Out of State Caller
  8. Technical Issue Reported
  9. Patient Compliment
  10. Triage Call
  11. Able to Resolve Patient's Need on call
  12. Long call up to 15 minutes
  13. SSN all Zeros
  14. Sent to ROI
  15. Incorrect Transfer
  16. Escalation Pool Msg Sent
  17. Adult Proxy Request
  18. SSN all Zeros
  19. Sent to ROI
  20. Hospital records Release
  21. 3rd party caller (not for minor)
  22. Minor Proxy Request
  23. Billing Question
  24. Out of State Caller