TechnicalIssueReportedIncorrectTransferMinorProxyRequest Asked aquestionin TeamsAnswereda questionin Teams Out ofStateCallerEscalationPool MsgSentIncorrectTransfer AdultProxyRequest  Sent toROI TriageCall HospitalrecordsRelease Out ofStateCaller Sent toROIPatientCompliment TriageCallHelpingan AffiliateCallerAble toResolvePatient'sNeed on call SSN allZeros Long callup to 15minutes3rd partycaller (notfor minor) BillingQuestion Long Callup to30+minutes SSN allZeros TechnicalIssueReportedIncorrectTransferMinorProxyRequest Asked aquestionin TeamsAnswereda questionin Teams Out ofStateCallerEscalationPool MsgSentIncorrectTransfer AdultProxyRequest  Sent toROI TriageCall HospitalrecordsRelease Out ofStateCaller Sent toROIPatientCompliment TriageCallHelpingan AffiliateCallerAble toResolvePatient'sNeed on call SSN allZeros Long callup to 15minutes3rd partycaller (notfor minor) BillingQuestion Long Callup to30+minutes SSN allZeros

DigEx Bingo- inbound calls only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Technical Issue Reported
  2. Incorrect Transfer
  3. Minor Proxy Request
  4. Asked a question in Teams
  5. Answered a question in Teams
  6. Out of State Caller
  7. Escalation Pool Msg Sent
  8. Incorrect Transfer
  9. Adult Proxy Request
  10. Sent to ROI
  11. Triage Call
  12. Hospital records Release
  13. Out of State Caller
  14. Sent to ROI
  15. Patient Compliment
  16. Triage Call
  17. Helping an Affiliate Caller
  18. Able to Resolve Patient's Need on call
  19. SSN all Zeros
  20. Long call up to 15 minutes
  21. 3rd party caller (not for minor)
  22. Billing Question
  23. Long Call up to 30+minutes
  24. SSN all Zeros