TriageCallAsked aquestionin TeamsPatientComplimentAnswereda questionin Teams TechnicalIssueReported AdultProxyRequest  BillingQuestion SSN allZeros3rd partycaller (notfor minor)IncorrectTransfer Out ofStateCallerMinorProxyRequest  Sent toROI Long Callup to30+minutes Out ofStateCaller Long callup to 15minutes SSN allZeros TriageCall Sent toROIAble toResolvePatient'sNeed on callHelpingan AffiliateCallerEscalationPool MsgSentIncorrectTransfer HospitalrecordsRelease TriageCallAsked aquestionin TeamsPatientComplimentAnswereda questionin Teams TechnicalIssueReported AdultProxyRequest  BillingQuestion SSN allZeros3rd partycaller (notfor minor)IncorrectTransfer Out ofStateCallerMinorProxyRequest  Sent toROI Long Callup to30+minutes Out ofStateCaller Long callup to 15minutes SSN allZeros TriageCall Sent toROIAble toResolvePatient'sNeed on callHelpingan AffiliateCallerEscalationPool MsgSentIncorrectTransfer HospitalrecordsRelease

DigEx Bingo- inbound calls only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Triage Call
  2. Asked a question in Teams
  3. Patient Compliment
  4. Answered a question in Teams
  5. Technical Issue Reported
  6. Adult Proxy Request
  7. Billing Question
  8. SSN all Zeros
  9. 3rd party caller (not for minor)
  10. Incorrect Transfer
  11. Out of State Caller
  12. Minor Proxy Request
  13. Sent to ROI
  14. Long Call up to 30+minutes
  15. Out of State Caller
  16. Long call up to 15 minutes
  17. SSN all Zeros
  18. Triage Call
  19. Sent to ROI
  20. Able to Resolve Patient's Need on call
  21. Helping an Affiliate Caller
  22. Escalation Pool Msg Sent
  23. Incorrect Transfer
  24. Hospital records Release