Helpingan AffiliateCallerIncorrectTransfer SSN allZeros Long callup to 15minutesMinorProxyRequest  BillingQuestion Long Callup to30+minutesAble toResolvePatient'sNeed on call TriageCall Out ofStateCaller Sent toROIAsked aquestionin TeamsPatientComplimentEscalationPool MsgSent Out ofStateCaller TechnicalIssueReported HospitalrecordsRelease Sent toROI AdultProxyRequest Answereda questionin Teams3rd partycaller (notfor minor)IncorrectTransfer SSN allZeros TriageCallHelpingan AffiliateCallerIncorrectTransfer SSN allZeros Long callup to 15minutesMinorProxyRequest  BillingQuestion Long Callup to30+minutesAble toResolvePatient'sNeed on call TriageCall Out ofStateCaller Sent toROIAsked aquestionin TeamsPatientComplimentEscalationPool MsgSent Out ofStateCaller TechnicalIssueReported HospitalrecordsRelease Sent toROI AdultProxyRequest Answereda questionin Teams3rd partycaller (notfor minor)IncorrectTransfer SSN allZeros TriageCall

DigEx Bingo- inbound calls only - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helping an Affiliate Caller
  2. Incorrect Transfer
  3. SSN all Zeros
  4. Long call up to 15 minutes
  5. Minor Proxy Request
  6. Billing Question
  7. Long Call up to 30+minutes
  8. Able to Resolve Patient's Need on call
  9. Triage Call
  10. Out of State Caller
  11. Sent to ROI
  12. Asked a question in Teams
  13. Patient Compliment
  14. Escalation Pool Msg Sent
  15. Out of State Caller
  16. Technical Issue Reported
  17. Hospital records Release
  18. Sent to ROI
  19. Adult Proxy Request
  20. Answered a question in Teams
  21. 3rd party caller (not for minor)
  22. Incorrect Transfer
  23. SSN all Zeros
  24. Triage Call