18Set upautopay20Issue CreditBalanceRefund14SecuredCard7ChangeEmbossedName15ShareRewards22Resolve apaymentissue11ReissueLetter4Update/AddAccountManager17UpdatePrivacySettings2Schedulea followup10Update/SetCash AdvPin6UpdateDOB/SSN/LegalName21Submit arewardscase13REIAccount3RemoveOTB hold24BalanceTransfer8Step Upat Start ofthe call23ProcessDebit CardPayment5ExplainDeclinedTransaction9Request AStatementCopy1UnenrollPaperlessstatements16ConfirmPurchasingPower12ManualReset GracePeriod19RequestCLIP18Set upautopay20Issue CreditBalanceRefund14SecuredCard7ChangeEmbossedName15ShareRewards22Resolve apaymentissue11ReissueLetter4Update/AddAccountManager17UpdatePrivacySettings2Schedulea followup10Update/SetCash AdvPin6UpdateDOB/SSN/LegalName21Submit arewardscase13REIAccount3RemoveOTB hold24BalanceTransfer8Step Upat Start ofthe call23ProcessDebit CardPayment5ExplainDeclinedTransaction9Request AStatementCopy1UnenrollPaperlessstatements16ConfirmPurchasingPower12ManualReset GracePeriod19RequestCLIP

Empath Updates - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. 18 Set up autopay
  2. 20 Issue Credit Balance Refund
  3. 14 Secured Card
  4. 7 Change Embossed Name
  5. 15 Share Rewards
  6. 22 Resolve a payment issue
  7. 11 Reissue Letter
  8. 4 Update/Add Account Manager
  9. 17 Update Privacy Settings
  10. 2 Schedule a follow up
  11. 10 Update/Set Cash Adv Pin
  12. 6 Update DOB/SSN/Legal Name
  13. 21 Submit a rewards case
  14. 13 REI Account
  15. 3 Remove OTB hold
  16. 24 Balance Transfer
  17. 8 Step Up at Start of the call
  18. 23 Process Debit Card Payment
  19. 5 Explain Declined Transaction
  20. 9 Request A Statement Copy
  21. 1 Unenroll Paperless statements
  22. 16 Confirm Purchasing Power
  23. 12 Manual Reset Grace Period
  24. 19 Request CLIP