Reached outto a Managerabout anupcomingshiftTook aSalescallTransferreda call toRapidFinancialCustomersaid wechange thewebsite toomuchClearedCacheandCookiesGet JeffWoodtwice inone dayFilled outan AdminChangeMacroHandledmore than50 calls inone daySent ahelparticleWas sowindy duringcall couldbarely hearcustomerCustomerwas onwrongwebsiteEmailedan AMTook aTransfer call(fromtransferqueue)Started 10minutesearlyForgot toClockOutCustomercalledwhiledrivingSolved 10emails inone dayDid aTransactionReversalRapidFinancialtransferred acall back tousWorkedOT thisweekTook aRobertWatsoncallExplained afeature andthen thecustomer saidyou're wrongUninstalledandreinstalledArbiterMobileAppHelped acoworkerin the CSHelp ChatReached outto a Managerabout anupcomingshiftTook aSalescallTransferreda call toRapidFinancialCustomersaid wechange thewebsite toomuchClearedCacheandCookiesGet JeffWoodtwice inone dayFilled outan AdminChangeMacroHandledmore than50 calls inone daySent ahelparticleWas sowindy duringcall couldbarely hearcustomerCustomerwas onwrongwebsiteEmailedan AMTook aTransfer call(fromtransferqueue)Started 10minutesearlyForgot toClockOutCustomercalledwhiledrivingSolved 10emails inone dayDid aTransactionReversalRapidFinancialtransferred acall back tousWorkedOT thisweekTook aRobertWatsoncallExplained afeature andthen thecustomer saidyou're wrongUninstalledandreinstalledArbiterMobileAppHelped acoworkerin the CSHelp Chat

8 Week Burn Out BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Reached out to a Manager about an upcoming shift
  2. Took a Sales call
  3. Transferred a call to Rapid Financial
  4. Customer said we change the website too much
  5. Cleared Cache and Cookies
  6. Get Jeff Wood twice in one day
  7. Filled out an Admin Change Macro
  8. Handled more than 50 calls in one day
  9. Sent a help article
  10. Was so windy during call could barely hear customer
  11. Customer was on wrong website
  12. Emailed an AM
  13. Took a Transfer call (from transfer queue)
  14. Started 10 minutes early
  15. Forgot to Clock Out
  16. Customer called while driving
  17. Solved 10 emails in one day
  18. Did a Transaction Reversal
  19. Rapid Financial transferred a call back to us
  20. Worked OT this week
  21. Took a Robert Watson call
  22. Explained a feature and then the customer said you're wrong
  23. Uninstalled and reinstalled ArbiterMobile App
  24. Helped a coworker in the CS Help Chat