Reached outto a Managerabout anupcomingshiftWorkedOT thisweekStarted 10minutesearlyEmailedan AMForgot toClockOutWas sowindy duringcall couldbarely hearcustomerGet JeffWoodtwice inone dayClearedCacheandCookiesTook aSalescallHelped acoworkerin the CSHelp ChatCustomersaid wechange thewebsite toomuchDid aTransactionReversalUninstalledandreinstalledArbiterMobileAppHandledmore than50 calls inone daySolved 10emails inone dayTook aTransfer call(fromtransferqueue)Filled outan AdminChangeMacroSent ahelparticleCustomercalledwhiledrivingRapidFinancialtransferred acall back tousTook aRobertWatsoncallTransferreda call toRapidFinancialExplained afeature andthen thecustomer saidyou're wrongCustomerwas onwrongwebsiteReached outto a Managerabout anupcomingshiftWorkedOT thisweekStarted 10minutesearlyEmailedan AMForgot toClockOutWas sowindy duringcall couldbarely hearcustomerGet JeffWoodtwice inone dayClearedCacheandCookiesTook aSalescallHelped acoworkerin the CSHelp ChatCustomersaid wechange thewebsite toomuchDid aTransactionReversalUninstalledandreinstalledArbiterMobileAppHandledmore than50 calls inone daySolved 10emails inone dayTook aTransfer call(fromtransferqueue)Filled outan AdminChangeMacroSent ahelparticleCustomercalledwhiledrivingRapidFinancialtransferred acall back tousTook aRobertWatsoncallTransferreda call toRapidFinancialExplained afeature andthen thecustomer saidyou're wrongCustomerwas onwrongwebsite

8 Week Burn Out BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reached out to a Manager about an upcoming shift
  2. Worked OT this week
  3. Started 10 minutes early
  4. Emailed an AM
  5. Forgot to Clock Out
  6. Was so windy during call could barely hear customer
  7. Get Jeff Wood twice in one day
  8. Cleared Cache and Cookies
  9. Took a Sales call
  10. Helped a coworker in the CS Help Chat
  11. Customer said we change the website too much
  12. Did a Transaction Reversal
  13. Uninstalled and reinstalled ArbiterMobile App
  14. Handled more than 50 calls in one day
  15. Solved 10 emails in one day
  16. Took a Transfer call (from transfer queue)
  17. Filled out an Admin Change Macro
  18. Sent a help article
  19. Customer called while driving
  20. Rapid Financial transferred a call back to us
  21. Took a Robert Watson call
  22. Transferred a call to Rapid Financial
  23. Explained a feature and then the customer said you're wrong
  24. Customer was on wrong website