Customerwas onwrongwebsiteStarted 10minutesearlySolved 10emails inone dayUninstalledandreinstalledArbiterMobileAppTook aSalescallHandledmore than50 calls inone dayTransferreda call toRapidFinancialTook aTransfer call(fromtransferqueue)Explained afeature andthen thecustomer saidyou're wrongDid aTransactionReversalEmailedan AMSent ahelparticleWas sowindy duringcall couldbarely hearcustomerWorkedOT thisweekHelped acoworkerin the CSHelp ChatRapidFinancialtransferred acall back tousForgot toClockOutGet JeffWoodtwice inone dayFilled outan AdminChangeMacroCustomercalledwhiledrivingCustomersaid wechange thewebsite toomuchReached outto a Managerabout anupcomingshiftTook aRobertWatsoncallClearedCacheandCookiesCustomerwas onwrongwebsiteStarted 10minutesearlySolved 10emails inone dayUninstalledandreinstalledArbiterMobileAppTook aSalescallHandledmore than50 calls inone dayTransferreda call toRapidFinancialTook aTransfer call(fromtransferqueue)Explained afeature andthen thecustomer saidyou're wrongDid aTransactionReversalEmailedan AMSent ahelparticleWas sowindy duringcall couldbarely hearcustomerWorkedOT thisweekHelped acoworkerin the CSHelp ChatRapidFinancialtransferred acall back tousForgot toClockOutGet JeffWoodtwice inone dayFilled outan AdminChangeMacroCustomercalledwhiledrivingCustomersaid wechange thewebsite toomuchReached outto a Managerabout anupcomingshiftTook aRobertWatsoncallClearedCacheandCookies

8 Week Burn Out BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer was on wrong website
  2. Started 10 minutes early
  3. Solved 10 emails in one day
  4. Uninstalled and reinstalled ArbiterMobile App
  5. Took a Sales call
  6. Handled more than 50 calls in one day
  7. Transferred a call to Rapid Financial
  8. Took a Transfer call (from transfer queue)
  9. Explained a feature and then the customer said you're wrong
  10. Did a Transaction Reversal
  11. Emailed an AM
  12. Sent a help article
  13. Was so windy during call could barely hear customer
  14. Worked OT this week
  15. Helped a coworker in the CS Help Chat
  16. Rapid Financial transferred a call back to us
  17. Forgot to Clock Out
  18. Get Jeff Wood twice in one day
  19. Filled out an Admin Change Macro
  20. Customer called while driving
  21. Customer said we change the website too much
  22. Reached out to a Manager about an upcoming shift
  23. Took a Robert Watson call
  24. Cleared Cache and Cookies