Was sowindy duringcall couldbarely hearcustomerStarted 10minutesearlyCustomerwas onwrongwebsiteFilled outan AdminChangeMacroClearedCacheandCookiesTook aTransfer call(fromtransferqueue)Forgot toClockOutHandledmore than50 calls inone dayRapidFinancialtransferred acall back tousDid aTransactionReversalReached outto a Managerabout anupcomingshiftTook aSalescallCustomercalledwhiledrivingEmailedan AMGet JeffWoodtwice inone dayTransferreda call toRapidFinancialSolved 10emails inone dayWorkedOT thisweekSent ahelparticleTook aRobertWatsoncallCustomersaid wechange thewebsite toomuchUninstalledandreinstalledArbiterMobileAppExplained afeature andthen thecustomer saidyou're wrongHelped acoworkerin the CSHelp ChatWas sowindy duringcall couldbarely hearcustomerStarted 10minutesearlyCustomerwas onwrongwebsiteFilled outan AdminChangeMacroClearedCacheandCookiesTook aTransfer call(fromtransferqueue)Forgot toClockOutHandledmore than50 calls inone dayRapidFinancialtransferred acall back tousDid aTransactionReversalReached outto a Managerabout anupcomingshiftTook aSalescallCustomercalledwhiledrivingEmailedan AMGet JeffWoodtwice inone dayTransferreda call toRapidFinancialSolved 10emails inone dayWorkedOT thisweekSent ahelparticleTook aRobertWatsoncallCustomersaid wechange thewebsite toomuchUninstalledandreinstalledArbiterMobileAppExplained afeature andthen thecustomer saidyou're wrongHelped acoworkerin the CSHelp Chat

8 Week Burn Out BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Was so windy during call could barely hear customer
  2. Started 10 minutes early
  3. Customer was on wrong website
  4. Filled out an Admin Change Macro
  5. Cleared Cache and Cookies
  6. Took a Transfer call (from transfer queue)
  7. Forgot to Clock Out
  8. Handled more than 50 calls in one day
  9. Rapid Financial transferred a call back to us
  10. Did a Transaction Reversal
  11. Reached out to a Manager about an upcoming shift
  12. Took a Sales call
  13. Customer called while driving
  14. Emailed an AM
  15. Get Jeff Wood twice in one day
  16. Transferred a call to Rapid Financial
  17. Solved 10 emails in one day
  18. Worked OT this week
  19. Sent a help article
  20. Took a Robert Watson call
  21. Customer said we change the website too much
  22. Uninstalled and reinstalled ArbiterMobile App
  23. Explained a feature and then the customer said you're wrong
  24. Helped a coworker in the CS Help Chat