Sent ahelparticleClearedCacheandCookiesReached outto a Managerabout anupcomingshiftWorkedOT thisweekStarted 10minutesearlyDid aTransactionReversalForgot toClockOutUninstalledandreinstalledArbiterMobileAppHandledmore than50 calls inone dayTransferreda call toRapidFinancialFilled outan AdminChangeMacroTook aRobertWatsoncallWas sowindy duringcall couldbarely hearcustomerTook aSalescallCustomercalledwhiledrivingRapidFinancialtransferred acall back tousEmailedan AMSolved 10emails inone dayCustomersaid wechange thewebsite toomuchGet JeffWoodtwice inone dayTook aTransfer call(fromtransferqueue)Explained afeature andthen thecustomer saidyou're wrongHelped acoworkerin the CSHelp ChatCustomerwas onwrongwebsiteSent ahelparticleClearedCacheandCookiesReached outto a Managerabout anupcomingshiftWorkedOT thisweekStarted 10minutesearlyDid aTransactionReversalForgot toClockOutUninstalledandreinstalledArbiterMobileAppHandledmore than50 calls inone dayTransferreda call toRapidFinancialFilled outan AdminChangeMacroTook aRobertWatsoncallWas sowindy duringcall couldbarely hearcustomerTook aSalescallCustomercalledwhiledrivingRapidFinancialtransferred acall back tousEmailedan AMSolved 10emails inone dayCustomersaid wechange thewebsite toomuchGet JeffWoodtwice inone dayTook aTransfer call(fromtransferqueue)Explained afeature andthen thecustomer saidyou're wrongHelped acoworkerin the CSHelp ChatCustomerwas onwrongwebsite

8 Week Burn Out BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent a help article
  2. Cleared Cache and Cookies
  3. Reached out to a Manager about an upcoming shift
  4. Worked OT this week
  5. Started 10 minutes early
  6. Did a Transaction Reversal
  7. Forgot to Clock Out
  8. Uninstalled and reinstalled ArbiterMobile App
  9. Handled more than 50 calls in one day
  10. Transferred a call to Rapid Financial
  11. Filled out an Admin Change Macro
  12. Took a Robert Watson call
  13. Was so windy during call could barely hear customer
  14. Took a Sales call
  15. Customer called while driving
  16. Rapid Financial transferred a call back to us
  17. Emailed an AM
  18. Solved 10 emails in one day
  19. Customer said we change the website too much
  20. Get Jeff Wood twice in one day
  21. Took a Transfer call (from transfer queue)
  22. Explained a feature and then the customer said you're wrong
  23. Helped a coworker in the CS Help Chat
  24. Customer was on wrong website