Educate Helpful National Call Center Customer Satisfaction Accountability Confidence Communication “Great question! I’ll find that out for you!” Growth Willingness Caring Diversity Help Desk Dedicated Call Center Customer Needs Friendly IT Service Desk IVR “Happy to help!” Excellence Answers Passion Customer Engagement Professional “Thanks for bringing this to our attention!” Inclusion Employee Headsets Active Listening Customer Experience Listen Teamwork Needs Quality Assurance Customer Service Smile Difficult Conversations Rapport Service minded Happy Customer Service Week SCR(Service Center Rep) Positive Customer Support Patience Collaboration SCS(Service Center Specialist) Customer Care Solutions Empathy Feedback Educate Helpful National Call Center Customer Satisfaction Accountability Confidence Communication “Great question! I’ll find that out for you!” Growth Willingness Caring Diversity Help Desk Dedicated Call Center Customer Needs Friendly IT Service Desk IVR “Happy to help!” Excellence Answers Passion Customer Engagement Professional “Thanks for bringing this to our attention!” Inclusion Employee Headsets Active Listening Customer Experience Listen Teamwork Needs Quality Assurance Customer Service Smile Difficult Conversations Rapport Service minded Happy Customer Service Week SCR(Service Center Rep) Positive Customer Support Patience Collaboration SCS(Service Center Specialist) Customer Care Solutions Empathy Feedback
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Educate
Helpful
National Call Center
Customer Satisfaction
Accountability
Confidence
Communication
“Great question! I’ll find that out for you!”
Growth
Willingness
Caring
Diversity
Help Desk
Dedicated Call Center
Customer Needs
Friendly
IT Service Desk
IVR
“Happy to help!”
Excellence
Answers
Passion
Customer Engagement
Professional
“Thanks for bringing this to our attention!”
Inclusion
Employee
Headsets
Active Listening
Customer Experience
Listen
Teamwork
Needs
Quality Assurance
Customer Service
Smile
Difficult Conversations
Rapport
Service minded
Happy Customer Service Week
SCR(Service Center Rep)
Positive
Customer Support
Patience
Collaboration
SCS(Service Center Specialist)
Customer Care
Solutions
Empathy
Feedback