CommunicationCustomerServiceHappyCustomerServiceWeekServicemindedCollaborationPatienceFeedbackSCS(ServiceCenterSpecialist)QualityAssuranceDifficultConversationsConfidenceCustomerSatisfactionTeamworkListenITServiceDeskCustomerCareSmileRapportSolutionsActiveListeningEmpathyProfessionalGrowth“Greatquestion! I’llfind that outfor you!”NeedsEducateEmployee“Happytohelp!”DiversityCustomerExperienceCaringNationalCallCenter“Thanks forbringing thisto ourattention!”HelpDeskDedicatedCallCenterIVRHelpfulCustomerSupportCustomerEngagementSCR(ServiceCenter Rep)FriendlyPositiveWillingnessCustomerNeedsAnswersInclusionExcellenceAccountabilityHeadsetsPassionCommunicationCustomerServiceHappyCustomerServiceWeekServicemindedCollaborationPatienceFeedbackSCS(ServiceCenterSpecialist)QualityAssuranceDifficultConversationsConfidenceCustomerSatisfactionTeamworkListenITServiceDeskCustomerCareSmileRapportSolutionsActiveListeningEmpathyProfessionalGrowth“Greatquestion! I’llfind that outfor you!”NeedsEducateEmployee“Happytohelp!”DiversityCustomerExperienceCaringNationalCallCenter“Thanks forbringing thisto ourattention!”HelpDeskDedicatedCallCenterIVRHelpfulCustomerSupportCustomerEngagementSCR(ServiceCenter Rep)FriendlyPositiveWillingnessCustomerNeedsAnswersInclusionExcellenceAccountabilityHeadsetsPassion

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communication
  2. Customer Service
  3. Happy Customer Service Week
  4. Service minded
  5. Collaboration
  6. Patience
  7. Feedback
  8. SCS(Service Center Specialist)
  9. Quality Assurance
  10. Difficult Conversations
  11. Confidence
  12. Customer Satisfaction
  13. Teamwork
  14. Listen
  15. IT Service Desk
  16. Customer Care
  17. Smile
  18. Rapport
  19. Solutions
  20. Active Listening
  21. Empathy
  22. Professional
  23. Growth
  24. “Great question! I’ll find that out for you!”
  25. Needs
  26. Educate
  27. Employee
  28. “Happy to help!”
  29. Diversity
  30. Customer Experience
  31. Caring
  32. National Call Center
  33. “Thanks for bringing this to our attention!”
  34. Help Desk
  35. Dedicated Call Center
  36. IVR
  37. Helpful
  38. Customer Support
  39. Customer Engagement
  40. SCR(Service Center Rep)
  41. Friendly
  42. Positive
  43. Willingness
  44. Customer Needs
  45. Answers
  46. Inclusion
  47. Excellence
  48. Accountability
  49. Headsets
  50. Passion