National Call Center Customer Satisfaction Employee Communication Happy Customer Service Week Customer Service Passion Difficult Conversations Empathy Customer Care Professional “Great question! I’ll find that out for you!” Caring Patience Teamwork Listen Excellence Growth Headsets Active Listening IVR Answers “Happy to help!” Needs Diversity Solutions Positive Rapport SCR(Service Center Rep) Customer Engagement SCS(Service Center Specialist) Feedback Educate IT Service Desk Willingness Service minded Customer Support Accountability Quality Assurance Smile Help Desk Collaboration “Thanks for bringing this to our attention!” Confidence Friendly Dedicated Call Center Customer Experience Inclusion Customer Needs Helpful National Call Center Customer Satisfaction Employee Communication Happy Customer Service Week Customer Service Passion Difficult Conversations Empathy Customer Care Professional “Great question! I’ll find that out for you!” Caring Patience Teamwork Listen Excellence Growth Headsets Active Listening IVR Answers “Happy to help!” Needs Diversity Solutions Positive Rapport SCR(Service Center Rep) Customer Engagement SCS(Service Center Specialist) Feedback Educate IT Service Desk Willingness Service minded Customer Support Accountability Quality Assurance Smile Help Desk Collaboration “Thanks for bringing this to our attention!” Confidence Friendly Dedicated Call Center Customer Experience Inclusion Customer Needs Helpful
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
National Call Center
Customer Satisfaction
Employee
Communication
Happy Customer Service Week
Customer Service
Passion
Difficult Conversations
Empathy
Customer Care
Professional
“Great question! I’ll find that out for you!”
Caring
Patience
Teamwork
Listen
Excellence
Growth
Headsets
Active Listening
IVR
Answers
“Happy to help!”
Needs
Diversity
Solutions
Positive
Rapport
SCR(Service Center Rep)
Customer Engagement
SCS(Service Center Specialist)
Feedback
Educate
IT Service Desk
Willingness
Service minded
Customer Support
Accountability
Quality Assurance
Smile
Help Desk
Collaboration
“Thanks for bringing this to our attention!”
Confidence
Friendly
Dedicated Call Center
Customer Experience
Inclusion
Customer Needs
Helpful