NationalCallCenterCustomerSatisfactionSCS(ServiceCenterSpecialist)CommunicationCustomerNeedsAccountabilityITServiceDeskWillingnessSCR(ServiceCenter Rep)HappyCustomerServiceWeekCaringExcellenceDiversityPositive“Thanks forbringing thisto ourattention!”ActiveListeningGrowthConfidenceEducateEmployeeInclusionRapportProfessionalHeadsetsSmilePassionServicemindedCollaborationNeedsCustomerServiceTeamworkCustomerEngagementIVRCustomerExperienceListen“Greatquestion! I’llfind that outfor you!”SolutionsQualityAssuranceDifficultConversationsAnswersDedicatedCallCenterPatienceHelpfulFriendlyCustomerSupport“Happytohelp!”CustomerCareEmpathyFeedbackHelpDeskNationalCallCenterCustomerSatisfactionSCS(ServiceCenterSpecialist)CommunicationCustomerNeedsAccountabilityITServiceDeskWillingnessSCR(ServiceCenter Rep)HappyCustomerServiceWeekCaringExcellenceDiversityPositive“Thanks forbringing thisto ourattention!”ActiveListeningGrowthConfidenceEducateEmployeeInclusionRapportProfessionalHeadsetsSmilePassionServicemindedCollaborationNeedsCustomerServiceTeamworkCustomerEngagementIVRCustomerExperienceListen“Greatquestion! I’llfind that outfor you!”SolutionsQualityAssuranceDifficultConversationsAnswersDedicatedCallCenterPatienceHelpfulFriendlyCustomerSupport“Happytohelp!”CustomerCareEmpathyFeedbackHelpDesk

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. National Call Center
  2. Customer Satisfaction
  3. SCS(Service Center Specialist)
  4. Communication
  5. Customer Needs
  6. Accountability
  7. IT Service Desk
  8. Willingness
  9. SCR(Service Center Rep)
  10. Happy Customer Service Week
  11. Caring
  12. Excellence
  13. Diversity
  14. Positive
  15. “Thanks for bringing this to our attention!”
  16. Active Listening
  17. Growth
  18. Confidence
  19. Educate
  20. Employee
  21. Inclusion
  22. Rapport
  23. Professional
  24. Headsets
  25. Smile
  26. Passion
  27. Service minded
  28. Collaboration
  29. Needs
  30. Customer Service
  31. Teamwork
  32. Customer Engagement
  33. IVR
  34. Customer Experience
  35. Listen
  36. “Great question! I’ll find that out for you!”
  37. Solutions
  38. Quality Assurance
  39. Difficult Conversations
  40. Answers
  41. Dedicated Call Center
  42. Patience
  43. Helpful
  44. Friendly
  45. Customer Support
  46. “Happy to help!”
  47. Customer Care
  48. Empathy
  49. Feedback
  50. Help Desk