Answers Positive Help Desk Solutions Quality Assurance Difficult Conversations “Thanks for bringing this to our attention!” Customer Support Accountability Excellence Educate Active Listening Growth Smile Headsets IVR Teamwork Happy Customer Service Week SCR(Service Center Rep) Passion Customer Service Feedback “Great question! I’ll find that out for you!” National Call Center Empathy Customer Satisfaction Customer Care Collaboration Helpful Caring Listen Confidence Needs Patience IT Service Desk Employee Customer Needs Communication Friendly Professional Dedicated Call Center Rapport Service minded Inclusion Customer Engagement “Happy to help!” SCS(Service Center Specialist) Willingness Diversity Customer Experience Answers Positive Help Desk Solutions Quality Assurance Difficult Conversations “Thanks for bringing this to our attention!” Customer Support Accountability Excellence Educate Active Listening Growth Smile Headsets IVR Teamwork Happy Customer Service Week SCR(Service Center Rep) Passion Customer Service Feedback “Great question! I’ll find that out for you!” National Call Center Empathy Customer Satisfaction Customer Care Collaboration Helpful Caring Listen Confidence Needs Patience IT Service Desk Employee Customer Needs Communication Friendly Professional Dedicated Call Center Rapport Service minded Inclusion Customer Engagement “Happy to help!” SCS(Service Center Specialist) Willingness Diversity Customer Experience
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answers
Positive
Help Desk
Solutions
Quality Assurance
Difficult Conversations
“Thanks for bringing this to our attention!”
Customer Support
Accountability
Excellence
Educate
Active Listening
Growth
Smile
Headsets
IVR
Teamwork
Happy Customer Service Week
SCR(Service Center Rep)
Passion
Customer Service
Feedback
“Great question! I’ll find that out for you!”
National Call Center
Empathy
Customer Satisfaction
Customer Care
Collaboration
Helpful
Caring
Listen
Confidence
Needs
Patience
IT Service Desk
Employee
Customer Needs
Communication
Friendly
Professional
Dedicated Call Center
Rapport
Service minded
Inclusion
Customer Engagement
“Happy to help!”
SCS(Service Center Specialist)
Willingness
Diversity
Customer Experience