NationalCallCenterCustomerSatisfactionEmployeeCommunicationHappyCustomerServiceWeekCustomerServicePassionDifficultConversationsEmpathyCustomerCareProfessional“Greatquestion! I’llfind that outfor you!”CaringPatienceTeamworkListenExcellenceGrowthHeadsetsActiveListeningIVRAnswers“Happytohelp!”NeedsDiversitySolutionsPositiveRapportSCR(ServiceCenter Rep)CustomerEngagementSCS(ServiceCenterSpecialist)FeedbackEducateITServiceDeskWillingnessServicemindedCustomerSupportAccountabilityQualityAssuranceSmileHelpDeskCollaboration“Thanks forbringing thisto ourattention!”ConfidenceFriendlyDedicatedCallCenterCustomerExperienceInclusionCustomerNeedsHelpfulNationalCallCenterCustomerSatisfactionEmployeeCommunicationHappyCustomerServiceWeekCustomerServicePassionDifficultConversationsEmpathyCustomerCareProfessional“Greatquestion! I’llfind that outfor you!”CaringPatienceTeamworkListenExcellenceGrowthHeadsetsActiveListeningIVRAnswers“Happytohelp!”NeedsDiversitySolutionsPositiveRapportSCR(ServiceCenter Rep)CustomerEngagementSCS(ServiceCenterSpecialist)FeedbackEducateITServiceDeskWillingnessServicemindedCustomerSupportAccountabilityQualityAssuranceSmileHelpDeskCollaboration“Thanks forbringing thisto ourattention!”ConfidenceFriendlyDedicatedCallCenterCustomerExperienceInclusionCustomerNeedsHelpful

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. National Call Center
  2. Customer Satisfaction
  3. Employee
  4. Communication
  5. Happy Customer Service Week
  6. Customer Service
  7. Passion
  8. Difficult Conversations
  9. Empathy
  10. Customer Care
  11. Professional
  12. “Great question! I’ll find that out for you!”
  13. Caring
  14. Patience
  15. Teamwork
  16. Listen
  17. Excellence
  18. Growth
  19. Headsets
  20. Active Listening
  21. IVR
  22. Answers
  23. “Happy to help!”
  24. Needs
  25. Diversity
  26. Solutions
  27. Positive
  28. Rapport
  29. SCR(Service Center Rep)
  30. Customer Engagement
  31. SCS(Service Center Specialist)
  32. Feedback
  33. Educate
  34. IT Service Desk
  35. Willingness
  36. Service minded
  37. Customer Support
  38. Accountability
  39. Quality Assurance
  40. Smile
  41. Help Desk
  42. Collaboration
  43. “Thanks for bringing this to our attention!”
  44. Confidence
  45. Friendly
  46. Dedicated Call Center
  47. Customer Experience
  48. Inclusion
  49. Customer Needs
  50. Helpful