AnswersPositiveHelpDeskSolutionsQualityAssuranceDifficultConversations“Thanks forbringing thisto ourattention!”CustomerSupportAccountabilityExcellenceEducateActiveListeningGrowthSmileHeadsetsIVRTeamworkHappyCustomerServiceWeekSCR(ServiceCenter Rep)PassionCustomerServiceFeedback“Greatquestion! I’llfind that outfor you!”NationalCallCenterEmpathyCustomerSatisfactionCustomerCareCollaborationHelpfulCaringListenConfidenceNeedsPatienceITServiceDeskEmployeeCustomerNeedsCommunicationFriendlyProfessionalDedicatedCallCenterRapportServicemindedInclusionCustomerEngagement“Happytohelp!”SCS(ServiceCenterSpecialist)WillingnessDiversityCustomerExperienceAnswersPositiveHelpDeskSolutionsQualityAssuranceDifficultConversations“Thanks forbringing thisto ourattention!”CustomerSupportAccountabilityExcellenceEducateActiveListeningGrowthSmileHeadsetsIVRTeamworkHappyCustomerServiceWeekSCR(ServiceCenter Rep)PassionCustomerServiceFeedback“Greatquestion! I’llfind that outfor you!”NationalCallCenterEmpathyCustomerSatisfactionCustomerCareCollaborationHelpfulCaringListenConfidenceNeedsPatienceITServiceDeskEmployeeCustomerNeedsCommunicationFriendlyProfessionalDedicatedCallCenterRapportServicemindedInclusionCustomerEngagement“Happytohelp!”SCS(ServiceCenterSpecialist)WillingnessDiversityCustomerExperience

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answers
  2. Positive
  3. Help Desk
  4. Solutions
  5. Quality Assurance
  6. Difficult Conversations
  7. “Thanks for bringing this to our attention!”
  8. Customer Support
  9. Accountability
  10. Excellence
  11. Educate
  12. Active Listening
  13. Growth
  14. Smile
  15. Headsets
  16. IVR
  17. Teamwork
  18. Happy Customer Service Week
  19. SCR(Service Center Rep)
  20. Passion
  21. Customer Service
  22. Feedback
  23. “Great question! I’ll find that out for you!”
  24. National Call Center
  25. Empathy
  26. Customer Satisfaction
  27. Customer Care
  28. Collaboration
  29. Helpful
  30. Caring
  31. Listen
  32. Confidence
  33. Needs
  34. Patience
  35. IT Service Desk
  36. Employee
  37. Customer Needs
  38. Communication
  39. Friendly
  40. Professional
  41. Dedicated Call Center
  42. Rapport
  43. Service minded
  44. Inclusion
  45. Customer Engagement
  46. “Happy to help!”
  47. SCS(Service Center Specialist)
  48. Willingness
  49. Diversity
  50. Customer Experience