Happy Customer Service Week Customer Needs Excellence Collaboration Rapport Customer Experience IT Service Desk “Happy to help!” Answers Teamwork Listen Customer Service Inclusion Active Listening Caring Confidence Employee “Great question! I’ll find that out for you!” Quality Assurance Friendly Customer Care Customer Support Needs Accountability Smile Educate Dedicated Call Center Communication Diversity Headsets Willingness IVR Service minded National Call Center Difficult Conversations Positive “Thanks for bringing this to our attention!” Patience Customer Engagement Customer Satisfaction Passion Solutions Professional SCR(Service Center Rep) Empathy Help Desk Helpful Feedback SCS(Service Center Specialist) Growth Happy Customer Service Week Customer Needs Excellence Collaboration Rapport Customer Experience IT Service Desk “Happy to help!” Answers Teamwork Listen Customer Service Inclusion Active Listening Caring Confidence Employee “Great question! I’ll find that out for you!” Quality Assurance Friendly Customer Care Customer Support Needs Accountability Smile Educate Dedicated Call Center Communication Diversity Headsets Willingness IVR Service minded National Call Center Difficult Conversations Positive “Thanks for bringing this to our attention!” Patience Customer Engagement Customer Satisfaction Passion Solutions Professional SCR(Service Center Rep) Empathy Help Desk Helpful Feedback SCS(Service Center Specialist) Growth
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Happy Customer Service Week
Customer Needs
Excellence
Collaboration
Rapport
Customer Experience
IT Service Desk
“Happy to help!”
Answers
Teamwork
Listen
Customer Service
Inclusion
Active Listening
Caring
Confidence
Employee
“Great question! I’ll find that out for you!”
Quality Assurance
Friendly
Customer Care
Customer Support
Needs
Accountability
Smile
Educate
Dedicated Call Center
Communication
Diversity
Headsets
Willingness
IVR
Service minded
National Call Center
Difficult Conversations
Positive
“Thanks for bringing this to our attention!”
Patience
Customer Engagement
Customer Satisfaction
Passion
Solutions
Professional
SCR(Service Center Rep)
Empathy
Help Desk
Helpful
Feedback
SCS(Service Center Specialist)
Growth