Communication Customer Service Happy Customer Service Week Service minded Collaboration Patience Feedback SCS(Service Center Specialist) Quality Assurance Difficult Conversations Confidence Customer Satisfaction Teamwork Listen IT Service Desk Customer Care Smile Rapport Solutions Active Listening Empathy Professional Growth “Great question! I’ll find that out for you!” Needs Educate Employee “Happy to help!” Diversity Customer Experience Caring National Call Center “Thanks for bringing this to our attention!” Help Desk Dedicated Call Center IVR Helpful Customer Support Customer Engagement SCR(Service Center Rep) Friendly Positive Willingness Customer Needs Answers Inclusion Excellence Accountability Headsets Passion Communication Customer Service Happy Customer Service Week Service minded Collaboration Patience Feedback SCS(Service Center Specialist) Quality Assurance Difficult Conversations Confidence Customer Satisfaction Teamwork Listen IT Service Desk Customer Care Smile Rapport Solutions Active Listening Empathy Professional Growth “Great question! I’ll find that out for you!” Needs Educate Employee “Happy to help!” Diversity Customer Experience Caring National Call Center “Thanks for bringing this to our attention!” Help Desk Dedicated Call Center IVR Helpful Customer Support Customer Engagement SCR(Service Center Rep) Friendly Positive Willingness Customer Needs Answers Inclusion Excellence Accountability Headsets Passion
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Communication
Customer Service
Happy Customer Service Week
Service minded
Collaboration
Patience
Feedback
SCS(Service Center Specialist)
Quality Assurance
Difficult Conversations
Confidence
Customer Satisfaction
Teamwork
Listen
IT Service Desk
Customer Care
Smile
Rapport
Solutions
Active Listening
Empathy
Professional
Growth
“Great question! I’ll find that out for you!”
Needs
Educate
Employee
“Happy to help!”
Diversity
Customer Experience
Caring
National Call Center
“Thanks for bringing this to our attention!”
Help Desk
Dedicated Call Center
IVR
Helpful
Customer Support
Customer Engagement
SCR(Service Center Rep)
Friendly
Positive
Willingness
Customer Needs
Answers
Inclusion
Excellence
Accountability
Headsets
Passion