Help Desk SCS(Service Center Specialist) National Call Center SCR(Service Center Rep) Diversity Employee Inclusion Excellence “Happy to help!” Service minded Feedback Teamwork IVR Quality Assurance Active Listening Customer Satisfaction Friendly Helpful Positive Rapport Customer Support Needs IT Service Desk Happy Customer Service Week Headsets “Thanks for bringing this to our attention!” Customer Experience “Great question! I’ll find that out for you!” Answers Passion Confidence Growth Smile Collaboration Customer Needs Customer Care Empathy Customer Engagement Solutions Caring Customer Service Difficult Conversations Communication Professional Patience Educate Willingness Accountability Listen Dedicated Call Center Help Desk SCS(Service Center Specialist) National Call Center SCR(Service Center Rep) Diversity Employee Inclusion Excellence “Happy to help!” Service minded Feedback Teamwork IVR Quality Assurance Active Listening Customer Satisfaction Friendly Helpful Positive Rapport Customer Support Needs IT Service Desk Happy Customer Service Week Headsets “Thanks for bringing this to our attention!” Customer Experience “Great question! I’ll find that out for you!” Answers Passion Confidence Growth Smile Collaboration Customer Needs Customer Care Empathy Customer Engagement Solutions Caring Customer Service Difficult Conversations Communication Professional Patience Educate Willingness Accountability Listen Dedicated Call Center
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Help Desk
SCS(Service Center Specialist)
National Call Center
SCR(Service Center Rep)
Diversity
Employee
Inclusion
Excellence
“Happy to help!”
Service minded
Feedback
Teamwork
IVR
Quality Assurance
Active Listening
Customer Satisfaction
Friendly
Helpful
Positive
Rapport
Customer Support
Needs
IT Service Desk
Happy Customer Service Week
Headsets
“Thanks for bringing this to our attention!”
Customer Experience
“Great question! I’ll find that out for you!”
Answers
Passion
Confidence
Growth
Smile
Collaboration
Customer Needs
Customer Care
Empathy
Customer Engagement
Solutions
Caring
Customer Service
Difficult Conversations
Communication
Professional
Patience
Educate
Willingness
Accountability
Listen
Dedicated Call Center