Professional Customer Service Growth Service minded Confidence Educate Headsets SCR(Service Center Rep) Positive Customer Engagement Diversity IVR Customer Satisfaction Customer Experience “Happy to help!” Excellence Quality Assurance Answers Customer Needs Difficult Conversations Rapport Willingness Teamwork Friendly SCS(Service Center Specialist) Needs Passion Patience Helpful Employee IT Service Desk Empathy Help Desk Collaboration Active Listening Inclusion Smile Feedback “Thanks for bringing this to our attention!” Solutions Accountability National Call Center Dedicated Call Center Communication Customer Care Happy Customer Service Week Caring Customer Support Listen “Great question! I’ll find that out for you!” Professional Customer Service Growth Service minded Confidence Educate Headsets SCR(Service Center Rep) Positive Customer Engagement Diversity IVR Customer Satisfaction Customer Experience “Happy to help!” Excellence Quality Assurance Answers Customer Needs Difficult Conversations Rapport Willingness Teamwork Friendly SCS(Service Center Specialist) Needs Passion Patience Helpful Employee IT Service Desk Empathy Help Desk Collaboration Active Listening Inclusion Smile Feedback “Thanks for bringing this to our attention!” Solutions Accountability National Call Center Dedicated Call Center Communication Customer Care Happy Customer Service Week Caring Customer Support Listen “Great question! I’ll find that out for you!”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Professional
Customer Service
Growth
Service minded
Confidence
Educate
Headsets
SCR(Service Center Rep)
Positive
Customer Engagement
Diversity
IVR
Customer Satisfaction
Customer Experience
“Happy to help!”
Excellence
Quality Assurance
Answers
Customer Needs
Difficult Conversations
Rapport
Willingness
Teamwork
Friendly
SCS(Service Center Specialist)
Needs
Passion
Patience
Helpful
Employee
IT Service Desk
Empathy
Help Desk
Collaboration
Active Listening
Inclusion
Smile
Feedback
“Thanks for bringing this to our attention!”
Solutions
Accountability
National Call Center
Dedicated Call Center
Communication
Customer Care
Happy Customer Service Week
Caring
Customer Support
Listen
“Great question! I’ll find that out for you!”