HelpDeskSCS(ServiceCenterSpecialist)NationalCallCenterSCR(ServiceCenter Rep)DiversityEmployeeInclusionExcellence“Happytohelp!”ServicemindedFeedbackTeamworkIVRQualityAssuranceActiveListeningCustomerSatisfactionFriendlyHelpfulPositiveRapportCustomerSupportNeedsITServiceDeskHappyCustomerServiceWeekHeadsets“Thanks forbringing thisto ourattention!”CustomerExperience“Greatquestion! I’llfind that outfor you!”AnswersPassionConfidenceGrowthSmileCollaborationCustomerNeedsCustomerCareEmpathyCustomerEngagementSolutionsCaringCustomerServiceDifficultConversationsCommunicationProfessionalPatienceEducateWillingnessAccountabilityListenDedicatedCallCenterHelpDeskSCS(ServiceCenterSpecialist)NationalCallCenterSCR(ServiceCenter Rep)DiversityEmployeeInclusionExcellence“Happytohelp!”ServicemindedFeedbackTeamworkIVRQualityAssuranceActiveListeningCustomerSatisfactionFriendlyHelpfulPositiveRapportCustomerSupportNeedsITServiceDeskHappyCustomerServiceWeekHeadsets“Thanks forbringing thisto ourattention!”CustomerExperience“Greatquestion! I’llfind that outfor you!”AnswersPassionConfidenceGrowthSmileCollaborationCustomerNeedsCustomerCareEmpathyCustomerEngagementSolutionsCaringCustomerServiceDifficultConversationsCommunicationProfessionalPatienceEducateWillingnessAccountabilityListenDedicatedCallCenter

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Desk
  2. SCS(Service Center Specialist)
  3. National Call Center
  4. SCR(Service Center Rep)
  5. Diversity
  6. Employee
  7. Inclusion
  8. Excellence
  9. “Happy to help!”
  10. Service minded
  11. Feedback
  12. Teamwork
  13. IVR
  14. Quality Assurance
  15. Active Listening
  16. Customer Satisfaction
  17. Friendly
  18. Helpful
  19. Positive
  20. Rapport
  21. Customer Support
  22. Needs
  23. IT Service Desk
  24. Happy Customer Service Week
  25. Headsets
  26. “Thanks for bringing this to our attention!”
  27. Customer Experience
  28. “Great question! I’ll find that out for you!”
  29. Answers
  30. Passion
  31. Confidence
  32. Growth
  33. Smile
  34. Collaboration
  35. Customer Needs
  36. Customer Care
  37. Empathy
  38. Customer Engagement
  39. Solutions
  40. Caring
  41. Customer Service
  42. Difficult Conversations
  43. Communication
  44. Professional
  45. Patience
  46. Educate
  47. Willingness
  48. Accountability
  49. Listen
  50. Dedicated Call Center