AccountabilitySCS(ServiceCenterSpecialist)CollaborationNationalCallCenterHappyCustomerServiceWeekCommunicationActiveListeningPassionTeamworkSCR(ServiceCenter Rep)FeedbackSmileCustomerCareDedicatedCallCenterDiversityRapportFriendlyConfidenceGrowthCaring“Greatquestion! I’llfind that outfor you!”“Thanks forbringing thisto ourattention!”ServicemindedHelpfulAnswersITServiceDeskSolutionsPositiveEmpathyQualityAssuranceCustomerService“Happytohelp!”CustomerSatisfactionIVRProfessionalEducateCustomerNeedsCustomerSupportListenPatienceInclusionExcellenceHelpDeskDifficultConversationsNeedsHeadsetsWillingnessCustomerExperienceEmployeeCustomerEngagementAccountabilitySCS(ServiceCenterSpecialist)CollaborationNationalCallCenterHappyCustomerServiceWeekCommunicationActiveListeningPassionTeamworkSCR(ServiceCenter Rep)FeedbackSmileCustomerCareDedicatedCallCenterDiversityRapportFriendlyConfidenceGrowthCaring“Greatquestion! I’llfind that outfor you!”“Thanks forbringing thisto ourattention!”ServicemindedHelpfulAnswersITServiceDeskSolutionsPositiveEmpathyQualityAssuranceCustomerService“Happytohelp!”CustomerSatisfactionIVRProfessionalEducateCustomerNeedsCustomerSupportListenPatienceInclusionExcellenceHelpDeskDifficultConversationsNeedsHeadsetsWillingnessCustomerExperienceEmployeeCustomerEngagement

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Accountability
  2. SCS(Service Center Specialist)
  3. Collaboration
  4. National Call Center
  5. Happy Customer Service Week
  6. Communication
  7. Active Listening
  8. Passion
  9. Teamwork
  10. SCR(Service Center Rep)
  11. Feedback
  12. Smile
  13. Customer Care
  14. Dedicated Call Center
  15. Diversity
  16. Rapport
  17. Friendly
  18. Confidence
  19. Growth
  20. Caring
  21. “Great question! I’ll find that out for you!”
  22. “Thanks for bringing this to our attention!”
  23. Service minded
  24. Helpful
  25. Answers
  26. IT Service Desk
  27. Solutions
  28. Positive
  29. Empathy
  30. Quality Assurance
  31. Customer Service
  32. “Happy to help!”
  33. Customer Satisfaction
  34. IVR
  35. Professional
  36. Educate
  37. Customer Needs
  38. Customer Support
  39. Listen
  40. Patience
  41. Inclusion
  42. Excellence
  43. Help Desk
  44. Difficult Conversations
  45. Needs
  46. Headsets
  47. Willingness
  48. Customer Experience
  49. Employee
  50. Customer Engagement