“Happytohelp!”CaringEducate“Greatquestion! I’llfind that outfor you!”HelpDeskWillingnessCollaborationCustomerEngagementCustomerExperienceEmpathyDedicatedCallCenterFeedbackCustomerServiceConfidenceAnswersListenDiversityGrowth“Thanks forbringing thisto ourattention!”DifficultConversationsCommunicationCustomerSupportIVRITServiceDeskCustomerCareCustomerNeedsQualityAssuranceSolutionsInclusionActiveListeningEmployeeSCS(ServiceCenterSpecialist)FriendlyHappyCustomerServiceWeekRapportPassionSmileNeedsNationalCallCenterAccountabilityHeadsetsHelpfulProfessionalPositiveExcellenceTeamworkPatienceServicemindedSCR(ServiceCenter Rep)CustomerSatisfaction“Happytohelp!”CaringEducate“Greatquestion! I’llfind that outfor you!”HelpDeskWillingnessCollaborationCustomerEngagementCustomerExperienceEmpathyDedicatedCallCenterFeedbackCustomerServiceConfidenceAnswersListenDiversityGrowth“Thanks forbringing thisto ourattention!”DifficultConversationsCommunicationCustomerSupportIVRITServiceDeskCustomerCareCustomerNeedsQualityAssuranceSolutionsInclusionActiveListeningEmployeeSCS(ServiceCenterSpecialist)FriendlyHappyCustomerServiceWeekRapportPassionSmileNeedsNationalCallCenterAccountabilityHeadsetsHelpfulProfessionalPositiveExcellenceTeamworkPatienceServicemindedSCR(ServiceCenter Rep)CustomerSatisfaction

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Happy to help!”
  2. Caring
  3. Educate
  4. “Great question! I’ll find that out for you!”
  5. Help Desk
  6. Willingness
  7. Collaboration
  8. Customer Engagement
  9. Customer Experience
  10. Empathy
  11. Dedicated Call Center
  12. Feedback
  13. Customer Service
  14. Confidence
  15. Answers
  16. Listen
  17. Diversity
  18. Growth
  19. “Thanks for bringing this to our attention!”
  20. Difficult Conversations
  21. Communication
  22. Customer Support
  23. IVR
  24. IT Service Desk
  25. Customer Care
  26. Customer Needs
  27. Quality Assurance
  28. Solutions
  29. Inclusion
  30. Active Listening
  31. Employee
  32. SCS(Service Center Specialist)
  33. Friendly
  34. Happy Customer Service Week
  35. Rapport
  36. Passion
  37. Smile
  38. Needs
  39. National Call Center
  40. Accountability
  41. Headsets
  42. Helpful
  43. Professional
  44. Positive
  45. Excellence
  46. Teamwork
  47. Patience
  48. Service minded
  49. SCR(Service Center Rep)
  50. Customer Satisfaction