UseleadschatSApromptBCRofferedRatereviewDe-escalatea callerHomeLeadLifeLeadMetpreviousday AHTAutoLeadPowerclosedeliveredSApromptTowingofferedPost inteamKoahchannelPLPLeadHave10 leadoffersGive abestpractice inhuddleGet 4leadsOffer saveoptions fromCCUI oncancel callSApromptlead offerAcknowledgementstatementReviewmetrics inpower BIDon't useACW from3:00-4:00MetPreviousday ADHUsecustomersname 3 timeon callWords ofencouragementto a teammateFramea callUseleadschatSApromptBCRofferedRatereviewDe-escalatea callerHomeLeadLifeLeadMetpreviousday AHTAutoLeadPowerclosedeliveredSApromptTowingofferedPost inteamKoahchannelPLPLeadHave10 leadoffersGive abestpractice inhuddleGet 4leadsOffer saveoptions fromCCUI oncancel callSApromptlead offerAcknowledgementstatementReviewmetrics inpower BIDon't useACW from3:00-4:00MetPreviousday ADHUsecustomersname 3 timeon callWords ofencouragementto a teammateFramea call

EMU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
I
4
B
5
B
6
B
7
N
8
O
9
N
10
I
11
B
12
N
13
N
14
G
15
O
16
O
17
G
18
G
19
G
20
B
21
G
22
I
23
O
24
I
  1. I-Use leads chat
  2. O-SA prompt BCR offered
  3. I-Rate review
  4. B-De-escalate a caller
  5. B-Home Lead
  6. B-Life Lead
  7. N-Met previous day AHT
  8. O-Auto Lead
  9. N-Power close delivered
  10. I-SA prompt Towing offered
  11. B-Post in team Koah channel
  12. N-PLP Lead
  13. N-Have 10 lead offers
  14. G-Give a best practice in huddle
  15. O-Get 4 leads
  16. O-Offer save options from CCUI on cancel call
  17. G-SA prompt lead offer
  18. G-Acknowledgement statement
  19. G-Review metrics in power BI
  20. B-Don't use ACW from 3:00-4:00
  21. G-Met Previous day ADH
  22. I-Use customers name 3 time on call
  23. O-Words of encouragement to a teammate
  24. I-Frame a call