De-escalatea callerHave10 leadoffersPowerclosedeliveredUsecustomersname 3 timeon callPLPLeadSApromptlead offerHomeLeadSApromptBCRofferedRatereviewSApromptTowingofferedLifeLeadAcknowledgementstatementDon't useACW from3:00-4:00AutoLeadMetPreviousday ADHUseleadschatMetpreviousday AHTOffer saveoptions fromCCUI oncancel callGet 4leadsWords ofencouragementto a teammatePost inteamKoahchannelGive abestpractice inhuddleFramea callReviewmetrics inpower BIDe-escalatea callerHave10 leadoffersPowerclosedeliveredUsecustomersname 3 timeon callPLPLeadSApromptlead offerHomeLeadSApromptBCRofferedRatereviewSApromptTowingofferedLifeLeadAcknowledgementstatementDon't useACW from3:00-4:00AutoLeadMetPreviousday ADHUseleadschatMetpreviousday AHTOffer saveoptions fromCCUI oncancel callGet 4leadsWords ofencouragementto a teammatePost inteamKoahchannelGive abestpractice inhuddleFramea callReviewmetrics inpower BI

EMU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
N
4
I
5
N
6
G
7
B
8
O
9
I
10
I
11
B
12
G
13
B
14
O
15
G
16
I
17
N
18
O
19
O
20
O
21
B
22
G
23
I
24
G
  1. B-De-escalate a caller
  2. N-Have 10 lead offers
  3. N-Power close delivered
  4. I-Use customers name 3 time on call
  5. N-PLP Lead
  6. G-SA prompt lead offer
  7. B-Home Lead
  8. O-SA prompt BCR offered
  9. I-Rate review
  10. I-SA prompt Towing offered
  11. B-Life Lead
  12. G-Acknowledgement statement
  13. B-Don't use ACW from 3:00-4:00
  14. O-Auto Lead
  15. G-Met Previous day ADH
  16. I-Use leads chat
  17. N-Met previous day AHT
  18. O-Offer save options from CCUI on cancel call
  19. O-Get 4 leads
  20. O-Words of encouragement to a teammate
  21. B-Post in team Koah channel
  22. G-Give a best practice in huddle
  23. I-Frame a call
  24. G-Review metrics in power BI