Life Lead SA prompt Towing offered Home Lead Words of encouragement to a teammate Don't use ACW from 3:00-4:00 Review metrics in power BI PLP Lead Have 10 lead offers Power close delivered Use customers name 3 time on call Get 4 leads Met Previous day ADH SA prompt lead offer Rate review Auto Lead Met previous day AHT Give a best practice in huddle Post in team Koah channel SA prompt BCR offered De- escalate a caller Frame a call Use leads chat Offer save options from CCUI on cancel call Acknowledgement statement Life Lead SA prompt Towing offered Home Lead Words of encouragement to a teammate Don't use ACW from 3:00-4:00 Review metrics in power BI PLP Lead Have 10 lead offers Power close delivered Use customers name 3 time on call Get 4 leads Met Previous day ADH SA prompt lead offer Rate review Auto Lead Met previous day AHT Give a best practice in huddle Post in team Koah channel SA prompt BCR offered De- escalate a caller Frame a call Use leads chat Offer save options from CCUI on cancel call Acknowledgement statement
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Life Lead
I-SA prompt Towing offered
B-Home Lead
O-Words of encouragement to a teammate
B-Don't use ACW from 3:00-4:00
G-Review metrics in power BI
N-PLP Lead
N-Have 10 lead offers
N-Power close delivered
I-Use customers name 3 time on call
O-Get 4 leads
G-Met Previous day ADH
G-SA prompt lead offer
I-Rate review
O-Auto Lead
N-Met previous day AHT
G-Give a best practice in huddle
B-Post in team Koah channel
O-SA prompt BCR offered
B-De-escalate a caller
I-Frame a call
I-Use leads chat
O-Offer save options from CCUI on cancel call
G-Acknowledgement statement