Don't use ACW from 3:00-4:00 Auto Lead Life Lead Met Previous day ADH Get 4 leads Post in team Koah channel Power close delivered SA prompt Towing offered Use customers name 3 time on call Frame a call PLP Lead De- escalate a caller SA prompt BCR offered SA prompt lead offer Give a best practice in huddle Words of encouragement to a teammate Review metrics in power BI Acknowledgement statement Use leads chat Home Lead Rate review Have 10 lead offers Met previous day AHT Offer save options from CCUI on cancel call Don't use ACW from 3:00-4:00 Auto Lead Life Lead Met Previous day ADH Get 4 leads Post in team Koah channel Power close delivered SA prompt Towing offered Use customers name 3 time on call Frame a call PLP Lead De- escalate a caller SA prompt BCR offered SA prompt lead offer Give a best practice in huddle Words of encouragement to a teammate Review metrics in power BI Acknowledgement statement Use leads chat Home Lead Rate review Have 10 lead offers Met previous day AHT Offer save options from CCUI on cancel call
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
B-Don't use ACW from 3:00-4:00
O-Auto Lead
B-Life Lead
G-Met Previous day ADH
O-Get 4 leads
B-Post in team Koah channel
N-Power close delivered
I-SA prompt Towing offered
I-Use customers name 3 time on call
I-Frame a call
N-PLP Lead
B-De-escalate a caller
O-SA prompt BCR offered
G-SA prompt lead offer
G-Give a best practice in huddle
O-Words of encouragement to a teammate
G-Review metrics in power BI
G-Acknowledgement statement
I-Use leads chat
B-Home Lead
I-Rate review
N-Have 10 lead offers
N-Met previous day AHT
O-Offer save options from CCUI on cancel call