Words ofencouragementto a teammateFramea callSApromptlead offerMetpreviousday AHTHomeLeadReviewmetrics inpower BIOffer saveoptions fromCCUI oncancel callSApromptTowingofferedAcknowledgementstatementAutoLeadPLPLeadDon't useACW from3:00-4:00SApromptBCRofferedPost inteamKoahchannelPowerclosedeliveredUsecustomersname 3 timeon callHave10 leadoffersLifeLeadUseleadschatGet 4leadsDe-escalatea callerMetPreviousday ADHRatereviewGive abestpractice inhuddleWords ofencouragementto a teammateFramea callSApromptlead offerMetpreviousday AHTHomeLeadReviewmetrics inpower BIOffer saveoptions fromCCUI oncancel callSApromptTowingofferedAcknowledgementstatementAutoLeadPLPLeadDon't useACW from3:00-4:00SApromptBCRofferedPost inteamKoahchannelPowerclosedeliveredUsecustomersname 3 timeon callHave10 leadoffersLifeLeadUseleadschatGet 4leadsDe-escalatea callerMetPreviousday ADHRatereviewGive abestpractice inhuddle

EMU BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
G
4
N
5
B
6
G
7
O
8
I
9
G
10
O
11
N
12
B
13
O
14
B
15
N
16
I
17
N
18
B
19
I
20
O
21
B
22
G
23
I
24
G
  1. O-Words of encouragement to a teammate
  2. I-Frame a call
  3. G-SA prompt lead offer
  4. N-Met previous day AHT
  5. B-Home Lead
  6. G-Review metrics in power BI
  7. O-Offer save options from CCUI on cancel call
  8. I-SA prompt Towing offered
  9. G-Acknowledgement statement
  10. O-Auto Lead
  11. N-PLP Lead
  12. B-Don't use ACW from 3:00-4:00
  13. O-SA prompt BCR offered
  14. B-Post in team Koah channel
  15. N-Power close delivered
  16. I-Use customers name 3 time on call
  17. N-Have 10 lead offers
  18. B-Life Lead
  19. I-Use leads chat
  20. O-Get 4 leads
  21. B-De-escalate a caller
  22. G-Met Previous day ADH
  23. I-Rate review
  24. G-Give a best practice in huddle