Find anRF for acustomerConvertsomeonelocalPlace andorder for acustomerCall SRon behalfof acustomerClosea caseTell aCustomerHappyBirthday!FavoriteavehicleRemind apushcustomer tosign their newcontractsTake a liveescalationfrom apeerSuccessfullyde-escalatea customerFind out acustomersweekendplans3 callswith nohold timeSet up &complete apromisekeeper callClosean ERcaseSwitchsomeoneto pickup!Take ona newcaseTell acustomerHappyBelatedBirthdayDirectto PSDUse oneof ournew slackworkflowsTell thecustomera jokeGet a liveS/O fromacustomerMention theend date &time for the7dmbgAsk how thecustomerlikes theirvehicleTake 5 callsback to back(NO ERTIME)Find anRF for acustomerConvertsomeonelocalPlace andorder for acustomerCall SRon behalfof acustomerClosea caseTell aCustomerHappyBirthday!FavoriteavehicleRemind apushcustomer tosign their newcontractsTake a liveescalationfrom apeerSuccessfullyde-escalatea customerFind out acustomersweekendplans3 callswith nohold timeSet up &complete apromisekeeper callClosean ERcaseSwitchsomeoneto pickup!Take ona newcaseTell acustomerHappyBelatedBirthdayDirectto PSDUse oneof ournew slackworkflowsTell thecustomera jokeGet a liveS/O fromacustomerMention theend date &time for the7dmbgAsk how thecustomerlikes theirvehicleTake 5 callsback to back(NO ERTIME)

Customer Experience Bingo Friday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
B
3
G
4
I
5
O
6
O
7
G
8
N
9
G
10
O
11
N
12
N
13
O
14
I
15
B
16
N
17
I
18
B
19
I
20
B
21
I
22
O
23
G
24
G
  1. B-Find an RF for a customer
  2. B-Convert someone local
  3. G-Place and order for a customer
  4. I-Call SR on behalf of a customer
  5. O-Close a case
  6. O-Tell a Customer Happy Birthday!
  7. G-Favorite a vehicle
  8. N-Remind a push customer to sign their new contracts
  9. G-Take a live escalation from a peer
  10. O-Successfully de-escalate a customer
  11. N-Find out a customers weekend plans
  12. N-3 calls with no hold time
  13. O-Set up & complete a promise keeper call
  14. I-Close an ER case
  15. B-Switch someone to pickup!
  16. N-Take on a new case
  17. I-Tell a customer Happy Belated Birthday
  18. B-Direct to PSD
  19. I-Use one of our new slack workflows
  20. B-Tell the customer a joke
  21. I-Get a live S/O from a customer
  22. O-Mention the end date & time for the 7dmbg
  23. G-Ask how the customer likes their vehicle
  24. G-Take 5 calls back to back (NO ER TIME)