Remind apushcustomer tosign their newcontractsFind out acustomersweekendplans3 callswith nohold timeFind anRF for acustomerUse oneof ournew slackworkflowsMention theend date &time for the7dmbgTell acustomerHappyBelatedBirthdaySet up &complete apromisekeeper callFavoriteavehicleSwitchsomeoneto pickup!Place andorder for acustomerTell thecustomera jokeTell aCustomerHappyBirthday!Take 5 callsback to back(NO ERTIME)Call SRon behalfof acustomerAsk how thecustomerlikes theirvehicleConvertsomeonelocalGet a liveS/O fromacustomerTake a liveescalationfrom apeerClosean ERcaseClosea caseDirectto PSDTake ona newcaseSuccessfullyde-escalatea customerRemind apushcustomer tosign their newcontractsFind out acustomersweekendplans3 callswith nohold timeFind anRF for acustomerUse oneof ournew slackworkflowsMention theend date &time for the7dmbgTell acustomerHappyBelatedBirthdaySet up &complete apromisekeeper callFavoriteavehicleSwitchsomeoneto pickup!Place andorder for acustomerTell thecustomera jokeTell aCustomerHappyBirthday!Take 5 callsback to back(NO ERTIME)Call SRon behalfof acustomerAsk how thecustomerlikes theirvehicleConvertsomeonelocalGet a liveS/O fromacustomerTake a liveescalationfrom apeerClosean ERcaseClosea caseDirectto PSDTake ona newcaseSuccessfullyde-escalatea customer

Customer Experience Bingo Friday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
N
4
B
5
I
6
O
7
I
8
O
9
G
10
B
11
G
12
B
13
O
14
G
15
I
16
G
17
B
18
I
19
G
20
I
21
O
22
B
23
N
24
O
  1. N-Remind a push customer to sign their new contracts
  2. N-Find out a customers weekend plans
  3. N-3 calls with no hold time
  4. B-Find an RF for a customer
  5. I-Use one of our new slack workflows
  6. O-Mention the end date & time for the 7dmbg
  7. I-Tell a customer Happy Belated Birthday
  8. O-Set up & complete a promise keeper call
  9. G-Favorite a vehicle
  10. B-Switch someone to pickup!
  11. G-Place and order for a customer
  12. B-Tell the customer a joke
  13. O-Tell a Customer Happy Birthday!
  14. G-Take 5 calls back to back (NO ER TIME)
  15. I-Call SR on behalf of a customer
  16. G-Ask how the customer likes their vehicle
  17. B-Convert someone local
  18. I-Get a live S/O from a customer
  19. G-Take a live escalation from a peer
  20. I-Close an ER case
  21. O-Close a case
  22. B-Direct to PSD
  23. N-Take on a new case
  24. O-Successfully de-escalate a customer