Find out acustomersweekendplansTell acustomerHappyBelatedBirthdayGet a liveS/O fromacustomerTake a liveescalationfrom apeerPlace andorder for acustomerTell thecustomera jokeConvertsomeonelocalSwitchsomeoneto pickup!Use oneof ournew slackworkflowsTake 5 callsback to back(NO ERTIME)Tell aCustomerHappyBirthday!Find anRF for acustomerSuccessfullyde-escalatea customerRemind apushcustomer tosign their newcontractsTake ona newcaseMention theend date &time for the7dmbgSet up &complete apromisekeeper callAsk how thecustomerlikes theirvehicleFavoriteavehicleCall SRon behalfof acustomerClosean ERcaseDirectto PSD3 callswith nohold timeClosea caseFind out acustomersweekendplansTell acustomerHappyBelatedBirthdayGet a liveS/O fromacustomerTake a liveescalationfrom apeerPlace andorder for acustomerTell thecustomera jokeConvertsomeonelocalSwitchsomeoneto pickup!Use oneof ournew slackworkflowsTake 5 callsback to back(NO ERTIME)Tell aCustomerHappyBirthday!Find anRF for acustomerSuccessfullyde-escalatea customerRemind apushcustomer tosign their newcontractsTake ona newcaseMention theend date &time for the7dmbgSet up &complete apromisekeeper callAsk how thecustomerlikes theirvehicleFavoriteavehicleCall SRon behalfof acustomerClosean ERcaseDirectto PSD3 callswith nohold timeClosea case

Customer Experience Bingo Friday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
I
3
I
4
G
5
G
6
B
7
B
8
B
9
I
10
G
11
O
12
B
13
O
14
N
15
N
16
O
17
O
18
G
19
G
20
I
21
I
22
B
23
N
24
O
  1. N-Find out a customers weekend plans
  2. I-Tell a customer Happy Belated Birthday
  3. I-Get a live S/O from a customer
  4. G-Take a live escalation from a peer
  5. G-Place and order for a customer
  6. B-Tell the customer a joke
  7. B-Convert someone local
  8. B-Switch someone to pickup!
  9. I-Use one of our new slack workflows
  10. G-Take 5 calls back to back (NO ER TIME)
  11. O-Tell a Customer Happy Birthday!
  12. B-Find an RF for a customer
  13. O-Successfully de-escalate a customer
  14. N-Remind a push customer to sign their new contracts
  15. N-Take on a new case
  16. O-Mention the end date & time for the 7dmbg
  17. O-Set up & complete a promise keeper call
  18. G-Ask how the customer likes their vehicle
  19. G-Favorite a vehicle
  20. I-Call SR on behalf of a customer
  21. I-Close an ER case
  22. B-Direct to PSD
  23. N-3 calls with no hold time
  24. O-Close a case