Use oneof ournew slackworkflowsClosean ERcaseSwitchsomeoneto pickup!Tell aCustomerHappyBirthday!Find anRF for acustomerTake 5 callsback to back(NO ERTIME)FavoriteavehicleTell acustomerHappyBelatedBirthdayDirectto PSDGet a liveS/O fromacustomerSuccessfullyde-escalatea customerPlace andorder for acustomerRemind apushcustomer tosign their newcontractsClosea caseTake a liveescalationfrom apeerTell thecustomera jokeMention theend date &time for the7dmbgTake ona newcaseSet up &complete apromisekeeper callAsk how thecustomerlikes theirvehicleCall SRon behalfof acustomerFind out acustomersweekendplans3 callswith nohold timeConvertsomeonelocalUse oneof ournew slackworkflowsClosean ERcaseSwitchsomeoneto pickup!Tell aCustomerHappyBirthday!Find anRF for acustomerTake 5 callsback to back(NO ERTIME)FavoriteavehicleTell acustomerHappyBelatedBirthdayDirectto PSDGet a liveS/O fromacustomerSuccessfullyde-escalatea customerPlace andorder for acustomerRemind apushcustomer tosign their newcontractsClosea caseTake a liveescalationfrom apeerTell thecustomera jokeMention theend date &time for the7dmbgTake ona newcaseSet up &complete apromisekeeper callAsk how thecustomerlikes theirvehicleCall SRon behalfof acustomerFind out acustomersweekendplans3 callswith nohold timeConvertsomeonelocal

Customer Experience Bingo Friday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
O
5
B
6
G
7
G
8
I
9
B
10
I
11
O
12
G
13
N
14
O
15
G
16
B
17
O
18
N
19
O
20
G
21
I
22
N
23
N
24
B
  1. I-Use one of our new slack workflows
  2. I-Close an ER case
  3. B-Switch someone to pickup!
  4. O-Tell a Customer Happy Birthday!
  5. B-Find an RF for a customer
  6. G-Take 5 calls back to back (NO ER TIME)
  7. G-Favorite a vehicle
  8. I-Tell a customer Happy Belated Birthday
  9. B-Direct to PSD
  10. I-Get a live S/O from a customer
  11. O-Successfully de-escalate a customer
  12. G-Place and order for a customer
  13. N-Remind a push customer to sign their new contracts
  14. O-Close a case
  15. G-Take a live escalation from a peer
  16. B-Tell the customer a joke
  17. O-Mention the end date & time for the 7dmbg
  18. N-Take on a new case
  19. O-Set up & complete a promise keeper call
  20. G-Ask how the customer likes their vehicle
  21. I-Call SR on behalf of a customer
  22. N-Find out a customers weekend plans
  23. N-3 calls with no hold time
  24. B-Convert someone local