Find anRF for acustomer3 callswith nohold timeCall SRon behalfof acustomerMention theend date &time for the7dmbgConvertsomeonelocalTake a liveescalationfrom apeerSet up &complete apromisekeeper callPlace andorder for acustomerRemind apushcustomer tosign their newcontractsTell aCustomerHappyBirthday!Closean ERcaseTell acustomerHappyBelatedBirthdayGet a liveS/O fromacustomerSwitchsomeoneto pickup!Take 5 callsback to back(NO ERTIME)Find out acustomersweekendplansFavoriteavehicleUse oneof ournew slackworkflowsDirectto PSDSuccessfullyde-escalatea customerClosea caseAsk how thecustomerlikes theirvehicleTake ona newcaseTell thecustomera jokeFind anRF for acustomer3 callswith nohold timeCall SRon behalfof acustomerMention theend date &time for the7dmbgConvertsomeonelocalTake a liveescalationfrom apeerSet up &complete apromisekeeper callPlace andorder for acustomerRemind apushcustomer tosign their newcontractsTell aCustomerHappyBirthday!Closean ERcaseTell acustomerHappyBelatedBirthdayGet a liveS/O fromacustomerSwitchsomeoneto pickup!Take 5 callsback to back(NO ERTIME)Find out acustomersweekendplansFavoriteavehicleUse oneof ournew slackworkflowsDirectto PSDSuccessfullyde-escalatea customerClosea caseAsk how thecustomerlikes theirvehicleTake ona newcaseTell thecustomera joke

Customer Experience Bingo Friday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
I
4
O
5
B
6
G
7
O
8
G
9
N
10
O
11
I
12
I
13
I
14
B
15
G
16
N
17
G
18
I
19
B
20
O
21
O
22
G
23
N
24
B
  1. B-Find an RF for a customer
  2. N-3 calls with no hold time
  3. I-Call SR on behalf of a customer
  4. O-Mention the end date & time for the 7dmbg
  5. B-Convert someone local
  6. G-Take a live escalation from a peer
  7. O-Set up & complete a promise keeper call
  8. G-Place and order for a customer
  9. N-Remind a push customer to sign their new contracts
  10. O-Tell a Customer Happy Birthday!
  11. I-Close an ER case
  12. I-Tell a customer Happy Belated Birthday
  13. I-Get a live S/O from a customer
  14. B-Switch someone to pickup!
  15. G-Take 5 calls back to back (NO ER TIME)
  16. N-Find out a customers weekend plans
  17. G-Favorite a vehicle
  18. I-Use one of our new slack workflows
  19. B-Direct to PSD
  20. O-Successfully de-escalate a customer
  21. O-Close a case
  22. G-Ask how the customer likes their vehicle
  23. N-Take on a new case
  24. B-Tell the customer a joke