Get a liveS/O fromacustomerSwitchsomeoneto pickup!Use oneof ournew slackworkflowsPlace andorder for acustomerTell acustomerHappyBelatedBirthday3 callswith nohold timeAsk how thecustomerlikes theirvehicleFind out acustomersweekendplansClosea caseFind anRF for acustomerFavoriteavehicleClosean ERcaseCall SRon behalfof acustomerTell thecustomera jokeSuccessfullyde-escalatea customerConvertsomeonelocalTake ona newcaseMention theend date &time for the7dmbgSet up &complete apromisekeeper callTake 5 callsback to back(NO ERTIME)Take a liveescalationfrom apeerDirectto PSDRemind apushcustomer tosign their newcontractsTell aCustomerHappyBirthday!Get a liveS/O fromacustomerSwitchsomeoneto pickup!Use oneof ournew slackworkflowsPlace andorder for acustomerTell acustomerHappyBelatedBirthday3 callswith nohold timeAsk how thecustomerlikes theirvehicleFind out acustomersweekendplansClosea caseFind anRF for acustomerFavoriteavehicleClosean ERcaseCall SRon behalfof acustomerTell thecustomera jokeSuccessfullyde-escalatea customerConvertsomeonelocalTake ona newcaseMention theend date &time for the7dmbgSet up &complete apromisekeeper callTake 5 callsback to back(NO ERTIME)Take a liveescalationfrom apeerDirectto PSDRemind apushcustomer tosign their newcontractsTell aCustomerHappyBirthday!

Customer Experience Bingo Friday - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
B
3
I
4
G
5
I
6
N
7
G
8
N
9
O
10
B
11
G
12
I
13
I
14
B
15
O
16
B
17
N
18
O
19
O
20
G
21
G
22
B
23
N
24
O
  1. I-Get a live S/O from a customer
  2. B-Switch someone to pickup!
  3. I-Use one of our new slack workflows
  4. G-Place and order for a customer
  5. I-Tell a customer Happy Belated Birthday
  6. N-3 calls with no hold time
  7. G-Ask how the customer likes their vehicle
  8. N-Find out a customers weekend plans
  9. O-Close a case
  10. B-Find an RF for a customer
  11. G-Favorite a vehicle
  12. I-Close an ER case
  13. I-Call SR on behalf of a customer
  14. B-Tell the customer a joke
  15. O-Successfully de-escalate a customer
  16. B-Convert someone local
  17. N-Take on a new case
  18. O-Mention the end date & time for the 7dmbg
  19. O-Set up & complete a promise keeper call
  20. G-Take 5 calls back to back (NO ER TIME)
  21. G-Take a live escalation from a peer
  22. B-Direct to PSD
  23. N-Remind a push customer to sign their new contracts
  24. O-Tell a Customer Happy Birthday!