CH is yellingbut says it'stheir regularvoiceClub associatecalls in and triesto get you to dosomething youcan't doCH demandsto know whytheir creditlimit wasdecreasedCHcussesCan't findthe rightgeniusdocCallerdemanding toknow why theirapplication wasdeclinedCCTover350"You havebeen inacw for 15seconds..."CH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"Long callkeeps youon 6+minutes pastyour shiftYourquestion isunansweredin chatLess than 2secondsbetween callsfor 2 hoursstraightA dog/kidgets loudwhile you'reon a callAuth userpretendsto be PCHDeadair$30 statementcredit wasn'tearned butCH wants itanywayWSfreezesCH callsyoustupidCH asks forstatementsfrom 2020 orearlierOn hold5+minutesfor EHDCH can'tunderstand whya cbal refund is"charged" onhis statement85 on scoredcall forforgetting tooffereservice linkCHcomplainsabout IVRSit in acwlike adumbassCH is yellingbut says it'stheir regularvoiceClub associatecalls in and triesto get you to dosomething youcan't doCH demandsto know whytheir creditlimit wasdecreasedCHcussesCan't findthe rightgeniusdocCallerdemanding toknow why theirapplication wasdeclinedCCTover350"You havebeen inacw for 15seconds..."CH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"Long callkeeps youon 6+minutes pastyour shiftYourquestion isunansweredin chatLess than 2secondsbetween callsfor 2 hoursstraightA dog/kidgets loudwhile you'reon a callAuth userpretendsto be PCHDeadair$30 statementcredit wasn'tearned butCH wants itanywayWSfreezesCH callsyoustupidCH asks forstatementsfrom 2020 orearlierOn hold5+minutesfor EHDCH can'tunderstand whya cbal refund is"charged" onhis statement85 on scoredcall forforgetting tooffereservice linkCHcomplainsabout IVRSit in acwlike adumbass

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CH is yelling but says it's their regular voice
  2. Club associate calls in and tries to get you to do something you can't do
  3. CH demands to know why their credit limit was decreased
  4. CH cusses
  5. Can't find the right genius doc
  6. Caller demanding to know why their application was declined
  7. CCT over 350
  8. "You have been in acw for 15 seconds..."
  9. CH tells you the late fee should be waived because they are "such a good customer" and they "spend a lot at Sam's"
  10. Long call keeps you on 6+ minutes past your shift
  11. Your question is unanswered in chat
  12. Less than 2 seconds between calls for 2 hours straight
  13. A dog/kid gets loud while you're on a call
  14. Auth user pretends to be PCH
  15. Dead air
  16. $30 statement credit wasn't earned but CH wants it anyway
  17. WS freezes
  18. CH calls you stupid
  19. CH asks for statements from 2020 or earlier
  20. On hold 5+minutes for EHD
  21. CH can't understand why a cbal refund is "charged" on his statement
  22. 85 on scored call for forgetting to offer eservice link
  23. CH complains about IVR
  24. Sit in acw like a dumbass