CCTover350DeadairSit in acwlike adumbassCHcussesCH callsyoustupid$30 statementcredit wasn'tearned butCH wants itanywayCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CHcomplainsabout IVRCallerdemanding toknow why theirapplication wasdeclined85 on scoredcall forforgetting tooffereservice linkCH demandsto know whytheir creditlimit wasdecreasedA dog/kidgets loudwhile you'reon a callWSfreezesCH is yellingbut says it'stheir regularvoiceCH asks forstatementsfrom 2020 orearlierClub associatecalls in and triesto get you to dosomething youcan't doOn hold5+minutesfor EHDLess than 2secondsbetween callsfor 2 hoursstraightCH can'tunderstand whya cbal refund is"charged" onhis statementYourquestion isunansweredin chatCan't findthe rightgeniusdocAuth userpretendsto be PCH"You havebeen inacw for 15seconds..."Long callkeeps youon 6+minutes pastyour shiftCCTover350DeadairSit in acwlike adumbassCHcussesCH callsyoustupid$30 statementcredit wasn'tearned butCH wants itanywayCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CHcomplainsabout IVRCallerdemanding toknow why theirapplication wasdeclined85 on scoredcall forforgetting tooffereservice linkCH demandsto know whytheir creditlimit wasdecreasedA dog/kidgets loudwhile you'reon a callWSfreezesCH is yellingbut says it'stheir regularvoiceCH asks forstatementsfrom 2020 orearlierClub associatecalls in and triesto get you to dosomething youcan't doOn hold5+minutesfor EHDLess than 2secondsbetween callsfor 2 hoursstraightCH can'tunderstand whya cbal refund is"charged" onhis statementYourquestion isunansweredin chatCan't findthe rightgeniusdocAuth userpretendsto be PCH"You havebeen inacw for 15seconds..."Long callkeeps youon 6+minutes pastyour shift

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CCT over 350
  2. Dead air
  3. Sit in acw like a dumbass
  4. CH cusses
  5. CH calls you stupid
  6. $30 statement credit wasn't earned but CH wants it anyway
  7. CH tells you the late fee should be waived because they are "such a good customer" and they "spend a lot at Sam's"
  8. CH complains about IVR
  9. Caller demanding to know why their application was declined
  10. 85 on scored call for forgetting to offer eservice link
  11. CH demands to know why their credit limit was decreased
  12. A dog/kid gets loud while you're on a call
  13. WS freezes
  14. CH is yelling but says it's their regular voice
  15. CH asks for statements from 2020 or earlier
  16. Club associate calls in and tries to get you to do something you can't do
  17. On hold 5+minutes for EHD
  18. Less than 2 seconds between calls for 2 hours straight
  19. CH can't understand why a cbal refund is "charged" on his statement
  20. Your question is unanswered in chat
  21. Can't find the right genius doc
  22. Auth user pretends to be PCH
  23. "You have been in acw for 15 seconds..."
  24. Long call keeps you on 6+ minutes past your shift