A dog/kidgets loudwhile you'reon a call"You havebeen inacw for 15seconds..."Sit in acwlike adumbassAuth userpretendsto be PCHCCTover350WSfreezesCH is yellingbut says it'stheir regularvoiceLong callkeeps youon 6+minutes pastyour shiftLess than 2secondsbetween callsfor 2 hoursstraightCH asks forstatementsfrom 2020 orearlierCHcomplainsabout IVRCan't findthe rightgeniusdoc$30 statementcredit wasn'tearned butCH wants itanywayCH demandsto know whytheir creditlimit wasdecreasedCallerdemanding toknow why theirapplication wasdeclinedCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CHcussesOn hold5+minutesfor EHDCH can'tunderstand whya cbal refund is"charged" onhis statementDeadairClub associatecalls in and triesto get you to dosomething youcan't doCH callsyoustupidYourquestion isunansweredin chat85 on scoredcall forforgetting tooffereservice linkA dog/kidgets loudwhile you'reon a call"You havebeen inacw for 15seconds..."Sit in acwlike adumbassAuth userpretendsto be PCHCCTover350WSfreezesCH is yellingbut says it'stheir regularvoiceLong callkeeps youon 6+minutes pastyour shiftLess than 2secondsbetween callsfor 2 hoursstraightCH asks forstatementsfrom 2020 orearlierCHcomplainsabout IVRCan't findthe rightgeniusdoc$30 statementcredit wasn'tearned butCH wants itanywayCH demandsto know whytheir creditlimit wasdecreasedCallerdemanding toknow why theirapplication wasdeclinedCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CHcussesOn hold5+minutesfor EHDCH can'tunderstand whya cbal refund is"charged" onhis statementDeadairClub associatecalls in and triesto get you to dosomething youcan't doCH callsyoustupidYourquestion isunansweredin chat85 on scoredcall forforgetting tooffereservice link

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. A dog/kid gets loud while you're on a call
  2. "You have been in acw for 15 seconds..."
  3. Sit in acw like a dumbass
  4. Auth user pretends to be PCH
  5. CCT over 350
  6. WS freezes
  7. CH is yelling but says it's their regular voice
  8. Long call keeps you on 6+ minutes past your shift
  9. Less than 2 seconds between calls for 2 hours straight
  10. CH asks for statements from 2020 or earlier
  11. CH complains about IVR
  12. Can't find the right genius doc
  13. $30 statement credit wasn't earned but CH wants it anyway
  14. CH demands to know why their credit limit was decreased
  15. Caller demanding to know why their application was declined
  16. CH tells you the late fee should be waived because they are "such a good customer" and they "spend a lot at Sam's"
  17. CH cusses
  18. On hold 5+minutes for EHD
  19. CH can't understand why a cbal refund is "charged" on his statement
  20. Dead air
  21. Club associate calls in and tries to get you to do something you can't do
  22. CH calls you stupid
  23. Your question is unanswered in chat
  24. 85 on scored call for forgetting to offer eservice link