Club associatecalls in and triesto get you to dosomething youcan't doWSfreezesCH asks forstatementsfrom 2020 orearlierSit in acwlike adumbassYourquestion isunansweredin chatLess than 2secondsbetween callsfor 2 hoursstraightLong callkeeps youon 6+minutes pastyour shiftCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CH callsyoustupidCallerdemanding toknow why theirapplication wasdeclinedCan't findthe rightgeniusdocCH demandsto know whytheir creditlimit wasdecreasedCH can'tunderstand whya cbal refund is"charged" onhis statementCH is yellingbut says it'stheir regularvoiceA dog/kidgets loudwhile you'reon a callCCTover350CHcussesDeadairAuth userpretendsto be PCH$30 statementcredit wasn'tearned butCH wants itanyway"You havebeen inacw for 15seconds..."CHcomplainsabout IVROn hold5+minutesfor EHD85 on scoredcall forforgetting tooffereservice linkClub associatecalls in and triesto get you to dosomething youcan't doWSfreezesCH asks forstatementsfrom 2020 orearlierSit in acwlike adumbassYourquestion isunansweredin chatLess than 2secondsbetween callsfor 2 hoursstraightLong callkeeps youon 6+minutes pastyour shiftCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CH callsyoustupidCallerdemanding toknow why theirapplication wasdeclinedCan't findthe rightgeniusdocCH demandsto know whytheir creditlimit wasdecreasedCH can'tunderstand whya cbal refund is"charged" onhis statementCH is yellingbut says it'stheir regularvoiceA dog/kidgets loudwhile you'reon a callCCTover350CHcussesDeadairAuth userpretendsto be PCH$30 statementcredit wasn'tearned butCH wants itanyway"You havebeen inacw for 15seconds..."CHcomplainsabout IVROn hold5+minutesfor EHD85 on scoredcall forforgetting tooffereservice link

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Club associate calls in and tries to get you to do something you can't do
  2. WS freezes
  3. CH asks for statements from 2020 or earlier
  4. Sit in acw like a dumbass
  5. Your question is unanswered in chat
  6. Less than 2 seconds between calls for 2 hours straight
  7. Long call keeps you on 6+ minutes past your shift
  8. CH tells you the late fee should be waived because they are "such a good customer" and they "spend a lot at Sam's"
  9. CH calls you stupid
  10. Caller demanding to know why their application was declined
  11. Can't find the right genius doc
  12. CH demands to know why their credit limit was decreased
  13. CH can't understand why a cbal refund is "charged" on his statement
  14. CH is yelling but says it's their regular voice
  15. A dog/kid gets loud while you're on a call
  16. CCT over 350
  17. CH cusses
  18. Dead air
  19. Auth user pretends to be PCH
  20. $30 statement credit wasn't earned but CH wants it anyway
  21. "You have been in acw for 15 seconds..."
  22. CH complains about IVR
  23. On hold 5+minutes for EHD
  24. 85 on scored call for forgetting to offer eservice link