CH asks forstatementsfrom 2020 orearlierCH can'tunderstand whya cbal refund is"charged" onhis statementAuth userpretendsto be PCHCan't findthe rightgeniusdocA dog/kidgets loudwhile you'reon a callCH callsyoustupid85 on scoredcall forforgetting tooffereservice linkSit in acwlike adumbassClub associatecalls in and triesto get you to dosomething youcan't doOn hold5+minutesfor EHDCHcussesCH demandsto know whytheir creditlimit wasdecreasedLong callkeeps youon 6+minutes pastyour shiftWSfreezes$30 statementcredit wasn'tearned butCH wants itanywayCallerdemanding toknow why theirapplication wasdeclinedLess than 2secondsbetween callsfor 2 hoursstraightCCTover350Yourquestion isunansweredin chatDeadairCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CHcomplainsabout IVRCH is yellingbut says it'stheir regularvoice"You havebeen inacw for 15seconds..."CH asks forstatementsfrom 2020 orearlierCH can'tunderstand whya cbal refund is"charged" onhis statementAuth userpretendsto be PCHCan't findthe rightgeniusdocA dog/kidgets loudwhile you'reon a callCH callsyoustupid85 on scoredcall forforgetting tooffereservice linkSit in acwlike adumbassClub associatecalls in and triesto get you to dosomething youcan't doOn hold5+minutesfor EHDCHcussesCH demandsto know whytheir creditlimit wasdecreasedLong callkeeps youon 6+minutes pastyour shiftWSfreezes$30 statementcredit wasn'tearned butCH wants itanywayCallerdemanding toknow why theirapplication wasdeclinedLess than 2secondsbetween callsfor 2 hoursstraightCCTover350Yourquestion isunansweredin chatDeadairCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"CHcomplainsabout IVRCH is yellingbut says it'stheir regularvoice"You havebeen inacw for 15seconds..."

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CH asks for statements from 2020 or earlier
  2. CH can't understand why a cbal refund is "charged" on his statement
  3. Auth user pretends to be PCH
  4. Can't find the right genius doc
  5. A dog/kid gets loud while you're on a call
  6. CH calls you stupid
  7. 85 on scored call for forgetting to offer eservice link
  8. Sit in acw like a dumbass
  9. Club associate calls in and tries to get you to do something you can't do
  10. On hold 5+minutes for EHD
  11. CH cusses
  12. CH demands to know why their credit limit was decreased
  13. Long call keeps you on 6+ minutes past your shift
  14. WS freezes
  15. $30 statement credit wasn't earned but CH wants it anyway
  16. Caller demanding to know why their application was declined
  17. Less than 2 seconds between calls for 2 hours straight
  18. CCT over 350
  19. Your question is unanswered in chat
  20. Dead air
  21. CH tells you the late fee should be waived because they are "such a good customer" and they "spend a lot at Sam's"
  22. CH complains about IVR
  23. CH is yelling but says it's their regular voice
  24. "You have been in acw for 15 seconds..."