CH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"Long callkeeps youon 6+minutes pastyour shiftYourquestion isunansweredin chat85 on scoredcall forforgetting tooffereservice linkClub associatecalls in and triesto get you to dosomething youcan't doSit in acwlike adumbassAuth userpretendsto be PCHCH demandsto know whytheir creditlimit wasdecreasedA dog/kidgets loudwhile you'reon a callCH callsyoustupidWSfreezesCH can'tunderstand whya cbal refund is"charged" onhis statementCH asks forstatementsfrom 2020 orearlierCan't findthe rightgeniusdoc"You havebeen inacw for 15seconds..."CHcomplainsabout IVRLess than 2secondsbetween callsfor 2 hoursstraightCCTover350$30 statementcredit wasn'tearned butCH wants itanywayCHcussesOn hold5+minutesfor EHDCH is yellingbut says it'stheir regularvoiceCallerdemanding toknow why theirapplication wasdeclinedDeadairCH tells you the latefee should bewaived becausethey are "such agood customer" andthey "spend a lot atSam's"Long callkeeps youon 6+minutes pastyour shiftYourquestion isunansweredin chat85 on scoredcall forforgetting tooffereservice linkClub associatecalls in and triesto get you to dosomething youcan't doSit in acwlike adumbassAuth userpretendsto be PCHCH demandsto know whytheir creditlimit wasdecreasedA dog/kidgets loudwhile you'reon a callCH callsyoustupidWSfreezesCH can'tunderstand whya cbal refund is"charged" onhis statementCH asks forstatementsfrom 2020 orearlierCan't findthe rightgeniusdoc"You havebeen inacw for 15seconds..."CHcomplainsabout IVRLess than 2secondsbetween callsfor 2 hoursstraightCCTover350$30 statementcredit wasn'tearned butCH wants itanywayCHcussesOn hold5+minutesfor EHDCH is yellingbut says it'stheir regularvoiceCallerdemanding toknow why theirapplication wasdeclinedDeadair

CSR - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. CH tells you the late fee should be waived because they are "such a good customer" and they "spend a lot at Sam's"
  2. Long call keeps you on 6+ minutes past your shift
  3. Your question is unanswered in chat
  4. 85 on scored call for forgetting to offer eservice link
  5. Club associate calls in and tries to get you to do something you can't do
  6. Sit in acw like a dumbass
  7. Auth user pretends to be PCH
  8. CH demands to know why their credit limit was decreased
  9. A dog/kid gets loud while you're on a call
  10. CH calls you stupid
  11. WS freezes
  12. CH can't understand why a cbal refund is "charged" on his statement
  13. CH asks for statements from 2020 or earlier
  14. Can't find the right genius doc
  15. "You have been in acw for 15 seconds..."
  16. CH complains about IVR
  17. Less than 2 seconds between calls for 2 hours straight
  18. CCT over 350
  19. $30 statement credit wasn't earned but CH wants it anyway
  20. CH cusses
  21. On hold 5+minutes for EHD
  22. CH is yelling but says it's their regular voice
  23. Caller demanding to know why their application was declined
  24. Dead air