Receivedsimplethank youRoundedupwheelchairsofferedassistanceto patient/familyAdjustedyour shiftforco-workerGooddeed for apatient/visitorPerfectattendanceGaveupliftingpep talkShowedimmenseimprove-mentSeentidying uplobby areaEscortedpatient/family todestinationAssistedsomeonewith devicesin/out doorcompasionatefor patient/familyworked withco-workerwith shiftchangePhonecalls beingansweredpromptlyShowedpositiveattitudeHelpedcalm acryingchildNocall offsVerbalizedemployeesto not hangaround deskImplementcustomerserviceinitiativeBrought insnacks forco-workersWaited onpatient/familyNomissedswipesConsoledpatient/familymemberNolateswipesReceivedsimplethank youRoundedupwheelchairsofferedassistanceto patient/familyAdjustedyour shiftforco-workerGooddeed for apatient/visitorPerfectattendanceGaveupliftingpep talkShowedimmenseimprove-mentSeentidying uplobby areaEscortedpatient/family todestinationAssistedsomeonewith devicesin/out doorcompasionatefor patient/familyworked withco-workerwith shiftchangePhonecalls beingansweredpromptlyShowedpositiveattitudeHelpedcalm acryingchildNocall offsVerbalizedemployeesto not hangaround deskImplementcustomerserviceinitiativeBrought insnacks forco-workersWaited onpatient/familyNomissedswipesConsoledpatient/familymemberNolateswipes

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received simple thank you
  2. Rounded up wheelchairs
  3. offered assistance to patient/ family
  4. Adjusted your shift for co-worker
  5. Good deed for a patient/ visitor
  6. Perfect attendance
  7. Gave uplifting pep talk
  8. Showed immense improve- ment
  9. Seen tidying up lobby area
  10. Escorted patient/ family to destination
  11. Assisted someone with devices in/out door
  12. compasionate for patient/ family
  13. worked with co-worker with shift change
  14. Phone calls being answered promptly
  15. Showed positive attitude
  16. Helped calm a crying child
  17. No call offs
  18. Verbalized employees to not hang around desk
  19. Implement customer service initiative
  20. Brought in snacks for co-workers
  21. Waited on patient/ family
  22. No missed swipes
  23. Consoled patient/ family member
  24. No late swipes