Escortedpatient/family todestinationVerbalizedemployeesto not hangaround deskConsoledpatient/familymemberNolateswipesBrought insnacks forco-workersworked withco-workerwith shiftchangeSeentidying uplobby areacompasionatefor patient/familyAssistedsomeonewith devicesin/out doorWaited onpatient/familyAdjustedyour shiftforco-workerNocall offsofferedassistanceto patient/familyImplementcustomerserviceinitiativePhonecalls beingansweredpromptlyPerfectattendanceGooddeed for apatient/visitorGaveupliftingpep talkNomissedswipesReceivedsimplethank youHelpedcalm acryingchildShowedpositiveattitudeShowedimmenseimprove-mentRoundedupwheelchairsEscortedpatient/family todestinationVerbalizedemployeesto not hangaround deskConsoledpatient/familymemberNolateswipesBrought insnacks forco-workersworked withco-workerwith shiftchangeSeentidying uplobby areacompasionatefor patient/familyAssistedsomeonewith devicesin/out doorWaited onpatient/familyAdjustedyour shiftforco-workerNocall offsofferedassistanceto patient/familyImplementcustomerserviceinitiativePhonecalls beingansweredpromptlyPerfectattendanceGooddeed for apatient/visitorGaveupliftingpep talkNomissedswipesReceivedsimplethank youHelpedcalm acryingchildShowedpositiveattitudeShowedimmenseimprove-mentRoundedupwheelchairs

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escorted patient/ family to destination
  2. Verbalized employees to not hang around desk
  3. Consoled patient/ family member
  4. No late swipes
  5. Brought in snacks for co-workers
  6. worked with co-worker with shift change
  7. Seen tidying up lobby area
  8. compasionate for patient/ family
  9. Assisted someone with devices in/out door
  10. Waited on patient/ family
  11. Adjusted your shift for co-worker
  12. No call offs
  13. offered assistance to patient/ family
  14. Implement customer service initiative
  15. Phone calls being answered promptly
  16. Perfect attendance
  17. Good deed for a patient/ visitor
  18. Gave uplifting pep talk
  19. No missed swipes
  20. Received simple thank you
  21. Helped calm a crying child
  22. Showed positive attitude
  23. Showed immense improve- ment
  24. Rounded up wheelchairs