Scheduledan EP at analternativeofficeScheduled2 pt's inone callTook50CallsUpdatedEPinformationPosted afun factaboutyourselfCreateda New PtaccountBobHansonIntroduceyourself to afellow TeamMemberProperlyScheduleda MedicaidptBroke aSame-Day apptReceived aComplimentfrom a CallerPtmentionsfallweatherConfirmeda futureappt."RealHousewife"SituationShared aPhoto ofFamilyMemberProvided aPositiveMessage inRandomChatCheckedSLAWelcomea NewTeamMemberShare aPicture of aPet inRandomChatOver 5tasks inan HourDe-escalateda stressfulsituationGave aCallerDirections tothe officeScheduledan appt ayear outGetting Acomplementfrom aSupervisorScheduledan EP at analternativeofficeScheduled2 pt's inone callTook50CallsUpdatedEPinformationPosted afun factaboutyourselfCreateda New PtaccountBobHansonIntroduceyourself to afellow TeamMemberProperlyScheduleda MedicaidptBroke aSame-Day apptReceived aComplimentfrom a CallerPtmentionsfallweatherConfirmeda futureappt."RealHousewife"SituationShared aPhoto ofFamilyMemberProvided aPositiveMessage inRandomChatCheckedSLAWelcomea NewTeamMemberShare aPicture of aPet inRandomChatOver 5tasks inan HourDe-escalateda stressfulsituationGave aCallerDirections tothe officeScheduledan appt ayear outGetting Acomplementfrom aSupervisor

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled an EP at an alternative office
  2. Scheduled 2 pt's in one call
  3. Took 50 Calls
  4. Updated EP information
  5. Posted a fun fact about yourself
  6. Created a New Pt account
  7. Bob Hanson
  8. Introduce yourself to a fellow Team Member
  9. Properly Scheduled a Medicaid pt
  10. Broke a Same-Day appt
  11. Received a Compliment from a Caller
  12. Pt mentions fall weather
  13. Confirmed a future appt.
  14. "Real Housewife" Situation
  15. Shared a Photo of Family Member
  16. Provided a Positive Message in Random Chat
  17. Checked SLA
  18. Welcome a New Team Member
  19. Share a Picture of a Pet in Random Chat
  20. Over 5 tasks in an Hour
  21. De-escalated a stressful situation
  22. Gave a Caller Directions to the office
  23. Scheduled an appt a year out
  24. Getting A complement from a Supervisor