Scheduledan EP at analternativeofficeTook50CallsScheduledan appt ayear outShared aPhoto ofFamilyMemberGave aCallerDirections tothe officeCreateda New PtaccountProperlyScheduleda MedicaidptShare aPicture of aPet inRandomChatPosted afun factaboutyourselfConfirmeda futureappt.Introduceyourself to afellow TeamMemberScheduled2 pt's inone callBobHanson"RealHousewife"SituationWelcomea NewTeamMemberPtmentionsfallweatherUpdatedEPinformationGetting Acomplementfrom aSupervisorReceived aComplimentfrom a CallerProvided aPositiveMessage inRandomChatDe-escalateda stressfulsituationBroke aSame-Day apptOver 5tasks inan HourCheckedSLAScheduledan EP at analternativeofficeTook50CallsScheduledan appt ayear outShared aPhoto ofFamilyMemberGave aCallerDirections tothe officeCreateda New PtaccountProperlyScheduleda MedicaidptShare aPicture of aPet inRandomChatPosted afun factaboutyourselfConfirmeda futureappt.Introduceyourself to afellow TeamMemberScheduled2 pt's inone callBobHanson"RealHousewife"SituationWelcomea NewTeamMemberPtmentionsfallweatherUpdatedEPinformationGetting Acomplementfrom aSupervisorReceived aComplimentfrom a CallerProvided aPositiveMessage inRandomChatDe-escalateda stressfulsituationBroke aSame-Day apptOver 5tasks inan HourCheckedSLA

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Scheduled an EP at an alternative office
  2. Took 50 Calls
  3. Scheduled an appt a year out
  4. Shared a Photo of Family Member
  5. Gave a Caller Directions to the office
  6. Created a New Pt account
  7. Properly Scheduled a Medicaid pt
  8. Share a Picture of a Pet in Random Chat
  9. Posted a fun fact about yourself
  10. Confirmed a future appt.
  11. Introduce yourself to a fellow Team Member
  12. Scheduled 2 pt's in one call
  13. Bob Hanson
  14. "Real Housewife" Situation
  15. Welcome a New Team Member
  16. Pt mentions fall weather
  17. Updated EP information
  18. Getting A complement from a Supervisor
  19. Received a Compliment from a Caller
  20. Provided a Positive Message in Random Chat
  21. De-escalated a stressful situation
  22. Broke a Same-Day appt
  23. Over 5 tasks in an Hour
  24. Checked SLA