UpdatedEPinformation"RealHousewife"SituationOver 5tasks inan HourPosted afun factaboutyourselfCheckedSLAProvided aPositiveMessage inRandomChatGetting Acomplementfrom aSupervisorShare aPicture of aPet inRandomChatBobHansonScheduled2 pt's inone callCreateda New PtaccountReceived aComplimentfrom a CallerScheduledan appt ayear outWelcomea NewTeamMemberConfirmeda futureappt.PtmentionsfallweatherIntroduceyourself to afellow TeamMemberDe-escalateda stressfulsituationScheduledan EP at analternativeofficeProperlyScheduleda MedicaidptTook50CallsBroke aSame-Day apptGave aCallerDirections tothe officeShared aPhoto ofFamilyMemberUpdatedEPinformation"RealHousewife"SituationOver 5tasks inan HourPosted afun factaboutyourselfCheckedSLAProvided aPositiveMessage inRandomChatGetting Acomplementfrom aSupervisorShare aPicture of aPet inRandomChatBobHansonScheduled2 pt's inone callCreateda New PtaccountReceived aComplimentfrom a CallerScheduledan appt ayear outWelcomea NewTeamMemberConfirmeda futureappt.PtmentionsfallweatherIntroduceyourself to afellow TeamMemberDe-escalateda stressfulsituationScheduledan EP at analternativeofficeProperlyScheduleda MedicaidptTook50CallsBroke aSame-Day apptGave aCallerDirections tothe officeShared aPhoto ofFamilyMember

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated EP information
  2. "Real Housewife" Situation
  3. Over 5 tasks in an Hour
  4. Posted a fun fact about yourself
  5. Checked SLA
  6. Provided a Positive Message in Random Chat
  7. Getting A complement from a Supervisor
  8. Share a Picture of a Pet in Random Chat
  9. Bob Hanson
  10. Scheduled 2 pt's in one call
  11. Created a New Pt account
  12. Received a Compliment from a Caller
  13. Scheduled an appt a year out
  14. Welcome a New Team Member
  15. Confirmed a future appt.
  16. Pt mentions fall weather
  17. Introduce yourself to a fellow Team Member
  18. De-escalated a stressful situation
  19. Scheduled an EP at an alternative office
  20. Properly Scheduled a Medicaid pt
  21. Took 50 Calls
  22. Broke a Same-Day appt
  23. Gave a Caller Directions to the office
  24. Shared a Photo of Family Member