Welcomea NewTeamMemberScheduledan EP at analternativeofficeUpdatedEPinformationShare aPicture of aPet inRandomChatConfirmeda futureappt.ProperlyScheduleda MedicaidptProvided aPositiveMessage inRandomChat"RealHousewife"SituationCreateda New PtaccountPosted afun factaboutyourselfCheckedSLADe-escalateda stressfulsituationPtmentionsfallweatherTook50CallsShared aPhoto ofFamilyMemberOver 5tasks inan HourReceived aComplimentfrom a CallerGave aCallerDirections tothe officeBobHansonScheduled2 pt's inone callGetting Acomplementfrom aSupervisorBroke aSame-Day apptScheduledan appt ayear outIntroduceyourself to afellow TeamMemberWelcomea NewTeamMemberScheduledan EP at analternativeofficeUpdatedEPinformationShare aPicture of aPet inRandomChatConfirmeda futureappt.ProperlyScheduleda MedicaidptProvided aPositiveMessage inRandomChat"RealHousewife"SituationCreateda New PtaccountPosted afun factaboutyourselfCheckedSLADe-escalateda stressfulsituationPtmentionsfallweatherTook50CallsShared aPhoto ofFamilyMemberOver 5tasks inan HourReceived aComplimentfrom a CallerGave aCallerDirections tothe officeBobHansonScheduled2 pt's inone callGetting Acomplementfrom aSupervisorBroke aSame-Day apptScheduledan appt ayear outIntroduceyourself to afellow TeamMember

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Welcome a New Team Member
  2. Scheduled an EP at an alternative office
  3. Updated EP information
  4. Share a Picture of a Pet in Random Chat
  5. Confirmed a future appt.
  6. Properly Scheduled a Medicaid pt
  7. Provided a Positive Message in Random Chat
  8. "Real Housewife" Situation
  9. Created a New Pt account
  10. Posted a fun fact about yourself
  11. Checked SLA
  12. De-escalated a stressful situation
  13. Pt mentions fall weather
  14. Took 50 Calls
  15. Shared a Photo of Family Member
  16. Over 5 tasks in an Hour
  17. Received a Compliment from a Caller
  18. Gave a Caller Directions to the office
  19. Bob Hanson
  20. Scheduled 2 pt's in one call
  21. Getting A complement from a Supervisor
  22. Broke a Same-Day appt
  23. Scheduled an appt a year out
  24. Introduce yourself to a fellow Team Member