Gave a Caller Directions to the office Shared a Photo of Family Member Broke a Same- Day appt Over 5 tasks in an Hour Checked SLA Created a New Pt account Introduce yourself to a fellow Team Member Welcome a New Team Member Scheduled an appt a year out "Real Housewife" Situation Scheduled an EP at an alternative office De- escalated a stressful situation Updated EP information Share a Picture of a Pet in Random Chat Bob Hanson Posted a fun fact about yourself Properly Scheduled a Medicaid pt Received a Compliment from a Caller Took 50 Calls Provided a Positive Message in Random Chat Pt mentions fall weather Scheduled 2 pt's in one call Getting A complement from a Supervisor Confirmed a future appt. Gave a Caller Directions to the office Shared a Photo of Family Member Broke a Same- Day appt Over 5 tasks in an Hour Checked SLA Created a New Pt account Introduce yourself to a fellow Team Member Welcome a New Team Member Scheduled an appt a year out "Real Housewife" Situation Scheduled an EP at an alternative office De- escalated a stressful situation Updated EP information Share a Picture of a Pet in Random Chat Bob Hanson Posted a fun fact about yourself Properly Scheduled a Medicaid pt Received a Compliment from a Caller Took 50 Calls Provided a Positive Message in Random Chat Pt mentions fall weather Scheduled 2 pt's in one call Getting A complement from a Supervisor Confirmed a future appt.
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Gave a Caller Directions to the office
Shared a Photo of Family Member
Broke a Same-Day appt
Over 5 tasks in an Hour
Checked SLA
Created a New Pt account
Introduce yourself to a fellow Team Member
Welcome a New Team Member
Scheduled an appt a year out
"Real Housewife" Situation
Scheduled an EP at an alternative office
De-escalated a stressful situation
Updated EP information
Share a Picture of a Pet in Random Chat
Bob Hanson
Posted a fun fact about yourself
Properly Scheduled a Medicaid pt
Received a Compliment from a Caller
Took 50 Calls
Provided a Positive Message in Random Chat
Pt mentions fall weather
Scheduled 2 pt's in one call
Getting A complement from a Supervisor
Confirmed a future appt.