Scheduledan appt ayear outScheduledan EP at analternativeofficeCheckedSLAProperlyScheduleda MedicaidptBroke aSame-Day apptShare aPicture of aPet inRandomChatBobHansonGave aCallerDirections tothe officeTook50CallsScheduled2 pt's inone callWelcomea NewTeamMemberUpdatedEPinformationConfirmeda futureappt.Shared aPhoto ofFamilyMemberProvided aPositiveMessage inRandomChatOver 5tasks inan HourIntroduceyourself to afellow TeamMemberDe-escalateda stressfulsituationPosted afun factaboutyourself"RealHousewife"SituationPtmentionsfallweatherGetting Acomplementfrom aSupervisorCreateda New PtaccountReceived aComplimentfrom a CallerScheduledan appt ayear outScheduledan EP at analternativeofficeCheckedSLAProperlyScheduleda MedicaidptBroke aSame-Day apptShare aPicture of aPet inRandomChatBobHansonGave aCallerDirections tothe officeTook50CallsScheduled2 pt's inone callWelcomea NewTeamMemberUpdatedEPinformationConfirmeda futureappt.Shared aPhoto ofFamilyMemberProvided aPositiveMessage inRandomChatOver 5tasks inan HourIntroduceyourself to afellow TeamMemberDe-escalateda stressfulsituationPosted afun factaboutyourself"RealHousewife"SituationPtmentionsfallweatherGetting Acomplementfrom aSupervisorCreateda New PtaccountReceived aComplimentfrom a Caller

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Scheduled an appt a year out
  2. Scheduled an EP at an alternative office
  3. Checked SLA
  4. Properly Scheduled a Medicaid pt
  5. Broke a Same-Day appt
  6. Share a Picture of a Pet in Random Chat
  7. Bob Hanson
  8. Gave a Caller Directions to the office
  9. Took 50 Calls
  10. Scheduled 2 pt's in one call
  11. Welcome a New Team Member
  12. Updated EP information
  13. Confirmed a future appt.
  14. Shared a Photo of Family Member
  15. Provided a Positive Message in Random Chat
  16. Over 5 tasks in an Hour
  17. Introduce yourself to a fellow Team Member
  18. De-escalated a stressful situation
  19. Posted a fun fact about yourself
  20. "Real Housewife" Situation
  21. Pt mentions fall weather
  22. Getting A complement from a Supervisor
  23. Created a New Pt account
  24. Received a Compliment from a Caller