Updated EP information "Real Housewife" Situation Provided a Positive Message in Random Chat Created a New Pt account Posted a fun fact about yourself Scheduled an EP at an alternative office Over 5 tasks in an Hour Took 50 Calls Checked SLA Share a Picture of a Pet in Random Chat Shared a Photo of Family Member Gave a Caller Directions to the office Properly Scheduled a Medicaid pt Broke a Same- Day appt Confirmed a future appt. Scheduled an appt a year out Pt mentions fall weather De- escalated a stressful situation Getting A complement from a Supervisor Scheduled 2 pt's in one call Welcome a New Team Member Introduce yourself to a fellow Team Member Received a Compliment from a Caller Bob Hanson Updated EP information "Real Housewife" Situation Provided a Positive Message in Random Chat Created a New Pt account Posted a fun fact about yourself Scheduled an EP at an alternative office Over 5 tasks in an Hour Took 50 Calls Checked SLA Share a Picture of a Pet in Random Chat Shared a Photo of Family Member Gave a Caller Directions to the office Properly Scheduled a Medicaid pt Broke a Same- Day appt Confirmed a future appt. Scheduled an appt a year out Pt mentions fall weather De- escalated a stressful situation Getting A complement from a Supervisor Scheduled 2 pt's in one call Welcome a New Team Member Introduce yourself to a fellow Team Member Received a Compliment from a Caller Bob Hanson
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Updated EP information
"Real Housewife" Situation
Provided a Positive Message in Random Chat
Created a New Pt account
Posted a fun fact about yourself
Scheduled an EP at an alternative office
Over 5 tasks in an Hour
Took 50 Calls
Checked SLA
Share a Picture of a Pet in Random Chat
Shared a Photo of Family Member
Gave a Caller Directions to the office
Properly Scheduled a Medicaid pt
Broke a Same-Day appt
Confirmed a future appt.
Scheduled an appt a year out
Pt mentions fall weather
De-escalated a stressful situation
Getting A complement from a Supervisor
Scheduled 2 pt's in one call
Welcome a New Team Member
Introduce yourself to a fellow Team Member
Received a Compliment from a Caller
Bob Hanson