Introduceyourself to afellow TeamMember"RealHousewife"SituationPtmentionsfallweatherReceived aComplimentfrom a CallerConfirmeda futureappt.Posted afun factaboutyourselfWelcomea NewTeamMemberScheduledan appt ayear outCheckedSLAProvided aPositiveMessage inRandomChatBroke aSame-Day apptGave aCallerDirections tothe officeShare aPicture of aPet inRandomChatProperlyScheduleda MedicaidptDe-escalateda stressfulsituationGetting Acomplementfrom aSupervisorUpdatedEPinformationBobHansonOver 5tasks inan HourCreateda New PtaccountTook50CallsScheduledan EP at analternativeofficeScheduled2 pt's inone callShared aPhoto ofFamilyMemberIntroduceyourself to afellow TeamMember"RealHousewife"SituationPtmentionsfallweatherReceived aComplimentfrom a CallerConfirmeda futureappt.Posted afun factaboutyourselfWelcomea NewTeamMemberScheduledan appt ayear outCheckedSLAProvided aPositiveMessage inRandomChatBroke aSame-Day apptGave aCallerDirections tothe officeShare aPicture of aPet inRandomChatProperlyScheduleda MedicaidptDe-escalateda stressfulsituationGetting Acomplementfrom aSupervisorUpdatedEPinformationBobHansonOver 5tasks inan HourCreateda New PtaccountTook50CallsScheduledan EP at analternativeofficeScheduled2 pt's inone callShared aPhoto ofFamilyMember

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduce yourself to a fellow Team Member
  2. "Real Housewife" Situation
  3. Pt mentions fall weather
  4. Received a Compliment from a Caller
  5. Confirmed a future appt.
  6. Posted a fun fact about yourself
  7. Welcome a New Team Member
  8. Scheduled an appt a year out
  9. Checked SLA
  10. Provided a Positive Message in Random Chat
  11. Broke a Same-Day appt
  12. Gave a Caller Directions to the office
  13. Share a Picture of a Pet in Random Chat
  14. Properly Scheduled a Medicaid pt
  15. De-escalated a stressful situation
  16. Getting A complement from a Supervisor
  17. Updated EP information
  18. Bob Hanson
  19. Over 5 tasks in an Hour
  20. Created a New Pt account
  21. Took 50 Calls
  22. Scheduled an EP at an alternative office
  23. Scheduled 2 pt's in one call
  24. Shared a Photo of Family Member