Took 50 Calls Properly Scheduled a Medicaid pt Received a Compliment from a Caller Introduce yourself to a fellow Team Member Scheduled an appt a year out Over 5 tasks in an Hour "Real Housewife" Situation Scheduled an EP at an alternative office Created a New Pt account Checked SLA Share a Picture of a Pet in Random Chat Broke a Same- Day appt Updated EP information Confirmed a future appt. Posted a fun fact about yourself Provided a Positive Message in Random Chat Shared a Photo of Family Member Getting A complement from a Supervisor Welcome a New Team Member Pt mentions fall weather Bob Hanson Scheduled 2 pt's in one call De- escalated a stressful situation Gave a Caller Directions to the office Took 50 Calls Properly Scheduled a Medicaid pt Received a Compliment from a Caller Introduce yourself to a fellow Team Member Scheduled an appt a year out Over 5 tasks in an Hour "Real Housewife" Situation Scheduled an EP at an alternative office Created a New Pt account Checked SLA Share a Picture of a Pet in Random Chat Broke a Same- Day appt Updated EP information Confirmed a future appt. Posted a fun fact about yourself Provided a Positive Message in Random Chat Shared a Photo of Family Member Getting A complement from a Supervisor Welcome a New Team Member Pt mentions fall weather Bob Hanson Scheduled 2 pt's in one call De- escalated a stressful situation Gave a Caller Directions to the office
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Took 50 Calls
Properly Scheduled a Medicaid pt
Received a Compliment from a Caller
Introduce yourself to a fellow Team Member
Scheduled an appt a year out
Over 5 tasks in an Hour
"Real Housewife" Situation
Scheduled an EP at an alternative office
Created a New Pt account
Checked SLA
Share a Picture of a Pet in Random Chat
Broke a Same-Day appt
Updated EP information
Confirmed a future appt.
Posted a fun fact about yourself
Provided a Positive Message in Random Chat
Shared a Photo of Family Member
Getting A complement from a Supervisor
Welcome a New Team Member
Pt mentions fall weather
Bob Hanson
Scheduled 2 pt's in one call
De-escalated a stressful situation
Gave a Caller Directions to the office