CheckedSLABroke aSame-Day apptConfirmeda futureappt.Over 5tasks inan HourProperlyScheduleda MedicaidptUpdatedEPinformationScheduledan EP at analternativeoffice"RealHousewife"SituationIntroduceyourself to afellow TeamMemberScheduledan appt ayear outGetting Acomplementfrom aSupervisorDe-escalateda stressfulsituationScheduled2 pt's inone callWelcomea NewTeamMemberShared aPhoto ofFamilyMemberPosted afun factaboutyourselfGave aCallerDirections tothe officeReceived aComplimentfrom a CallerCreateda New PtaccountProvided aPositiveMessage inRandomChatPtmentionsfallweatherShare aPicture of aPet inRandomChatBobHansonTook50CallsCheckedSLABroke aSame-Day apptConfirmeda futureappt.Over 5tasks inan HourProperlyScheduleda MedicaidptUpdatedEPinformationScheduledan EP at analternativeoffice"RealHousewife"SituationIntroduceyourself to afellow TeamMemberScheduledan appt ayear outGetting Acomplementfrom aSupervisorDe-escalateda stressfulsituationScheduled2 pt's inone callWelcomea NewTeamMemberShared aPhoto ofFamilyMemberPosted afun factaboutyourselfGave aCallerDirections tothe officeReceived aComplimentfrom a CallerCreateda New PtaccountProvided aPositiveMessage inRandomChatPtmentionsfallweatherShare aPicture of aPet inRandomChatBobHansonTook50Calls

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Checked SLA
  2. Broke a Same-Day appt
  3. Confirmed a future appt.
  4. Over 5 tasks in an Hour
  5. Properly Scheduled a Medicaid pt
  6. Updated EP information
  7. Scheduled an EP at an alternative office
  8. "Real Housewife" Situation
  9. Introduce yourself to a fellow Team Member
  10. Scheduled an appt a year out
  11. Getting A complement from a Supervisor
  12. De-escalated a stressful situation
  13. Scheduled 2 pt's in one call
  14. Welcome a New Team Member
  15. Shared a Photo of Family Member
  16. Posted a fun fact about yourself
  17. Gave a Caller Directions to the office
  18. Received a Compliment from a Caller
  19. Created a New Pt account
  20. Provided a Positive Message in Random Chat
  21. Pt mentions fall weather
  22. Share a Picture of a Pet in Random Chat
  23. Bob Hanson
  24. Took 50 Calls