Gave aCallerDirections tothe officeShared aPhoto ofFamilyMemberBroke aSame-Day apptOver 5tasks inan HourCheckedSLACreateda New PtaccountIntroduceyourself to afellow TeamMemberWelcomea NewTeamMemberScheduledan appt ayear out"RealHousewife"SituationScheduledan EP at analternativeofficeDe-escalateda stressfulsituationUpdatedEPinformationShare aPicture of aPet inRandomChatBobHansonPosted afun factaboutyourselfProperlyScheduleda MedicaidptReceived aComplimentfrom a CallerTook50CallsProvided aPositiveMessage inRandomChatPtmentionsfallweatherScheduled2 pt's inone callGetting Acomplementfrom aSupervisorConfirmeda futureappt.Gave aCallerDirections tothe officeShared aPhoto ofFamilyMemberBroke aSame-Day apptOver 5tasks inan HourCheckedSLACreateda New PtaccountIntroduceyourself to afellow TeamMemberWelcomea NewTeamMemberScheduledan appt ayear out"RealHousewife"SituationScheduledan EP at analternativeofficeDe-escalateda stressfulsituationUpdatedEPinformationShare aPicture of aPet inRandomChatBobHansonPosted afun factaboutyourselfProperlyScheduleda MedicaidptReceived aComplimentfrom a CallerTook50CallsProvided aPositiveMessage inRandomChatPtmentionsfallweatherScheduled2 pt's inone callGetting Acomplementfrom aSupervisorConfirmeda futureappt.

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gave a Caller Directions to the office
  2. Shared a Photo of Family Member
  3. Broke a Same-Day appt
  4. Over 5 tasks in an Hour
  5. Checked SLA
  6. Created a New Pt account
  7. Introduce yourself to a fellow Team Member
  8. Welcome a New Team Member
  9. Scheduled an appt a year out
  10. "Real Housewife" Situation
  11. Scheduled an EP at an alternative office
  12. De-escalated a stressful situation
  13. Updated EP information
  14. Share a Picture of a Pet in Random Chat
  15. Bob Hanson
  16. Posted a fun fact about yourself
  17. Properly Scheduled a Medicaid pt
  18. Received a Compliment from a Caller
  19. Took 50 Calls
  20. Provided a Positive Message in Random Chat
  21. Pt mentions fall weather
  22. Scheduled 2 pt's in one call
  23. Getting A complement from a Supervisor
  24. Confirmed a future appt.