De-escalateda stressfulsituationScheduledan appt ayear outPtmentionsfallweatherCreateda New PtaccountGetting Acomplementfrom aSupervisorBroke aSame-Day apptProperlyScheduleda MedicaidptGave aCallerDirections tothe officePosted afun factaboutyourselfConfirmeda futureappt.Welcomea NewTeamMemberScheduledan EP at analternativeofficeShared aPhoto ofFamilyMemberCheckedSLAOver 5tasks inan HourProvided aPositiveMessage inRandomChatTook50CallsUpdatedEPinformationReceived aComplimentfrom a CallerIntroduceyourself to afellow TeamMemberBobHansonScheduled2 pt's inone call"RealHousewife"SituationShare aPicture of aPet inRandomChatDe-escalateda stressfulsituationScheduledan appt ayear outPtmentionsfallweatherCreateda New PtaccountGetting Acomplementfrom aSupervisorBroke aSame-Day apptProperlyScheduleda MedicaidptGave aCallerDirections tothe officePosted afun factaboutyourselfConfirmeda futureappt.Welcomea NewTeamMemberScheduledan EP at analternativeofficeShared aPhoto ofFamilyMemberCheckedSLAOver 5tasks inan HourProvided aPositiveMessage inRandomChatTook50CallsUpdatedEPinformationReceived aComplimentfrom a CallerIntroduceyourself to afellow TeamMemberBobHansonScheduled2 pt's inone call"RealHousewife"SituationShare aPicture of aPet inRandomChat

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. De-escalated a stressful situation
  2. Scheduled an appt a year out
  3. Pt mentions fall weather
  4. Created a New Pt account
  5. Getting A complement from a Supervisor
  6. Broke a Same-Day appt
  7. Properly Scheduled a Medicaid pt
  8. Gave a Caller Directions to the office
  9. Posted a fun fact about yourself
  10. Confirmed a future appt.
  11. Welcome a New Team Member
  12. Scheduled an EP at an alternative office
  13. Shared a Photo of Family Member
  14. Checked SLA
  15. Over 5 tasks in an Hour
  16. Provided a Positive Message in Random Chat
  17. Took 50 Calls
  18. Updated EP information
  19. Received a Compliment from a Caller
  20. Introduce yourself to a fellow Team Member
  21. Bob Hanson
  22. Scheduled 2 pt's in one call
  23. "Real Housewife" Situation
  24. Share a Picture of a Pet in Random Chat