Createda New PtaccountUpdatedEPinformation"RealHousewife"SituationTook50CallsOver 5tasks inan HourShare aPicture of aPet inRandomChatCheckedSLAWelcomea NewTeamMemberReceived aComplimentfrom a CallerScheduledan appt ayear outPtmentionsfallweatherConfirmeda futureappt.Shared aPhoto ofFamilyMemberGetting Acomplementfrom aSupervisorBroke aSame-Day apptBobHansonProperlyScheduleda MedicaidptIntroduceyourself to afellow TeamMemberScheduled2 pt's inone callScheduledan EP at analternativeofficePosted afun factaboutyourselfDe-escalateda stressfulsituationGave aCallerDirections tothe officeProvided aPositiveMessage inRandomChatCreateda New PtaccountUpdatedEPinformation"RealHousewife"SituationTook50CallsOver 5tasks inan HourShare aPicture of aPet inRandomChatCheckedSLAWelcomea NewTeamMemberReceived aComplimentfrom a CallerScheduledan appt ayear outPtmentionsfallweatherConfirmeda futureappt.Shared aPhoto ofFamilyMemberGetting Acomplementfrom aSupervisorBroke aSame-Day apptBobHansonProperlyScheduleda MedicaidptIntroduceyourself to afellow TeamMemberScheduled2 pt's inone callScheduledan EP at analternativeofficePosted afun factaboutyourselfDe-escalateda stressfulsituationGave aCallerDirections tothe officeProvided aPositiveMessage inRandomChat

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Created a New Pt account
  2. Updated EP information
  3. "Real Housewife" Situation
  4. Took 50 Calls
  5. Over 5 tasks in an Hour
  6. Share a Picture of a Pet in Random Chat
  7. Checked SLA
  8. Welcome a New Team Member
  9. Received a Compliment from a Caller
  10. Scheduled an appt a year out
  11. Pt mentions fall weather
  12. Confirmed a future appt.
  13. Shared a Photo of Family Member
  14. Getting A complement from a Supervisor
  15. Broke a Same-Day appt
  16. Bob Hanson
  17. Properly Scheduled a Medicaid pt
  18. Introduce yourself to a fellow Team Member
  19. Scheduled 2 pt's in one call
  20. Scheduled an EP at an alternative office
  21. Posted a fun fact about yourself
  22. De-escalated a stressful situation
  23. Gave a Caller Directions to the office
  24. Provided a Positive Message in Random Chat