ProperlyScheduleda MedicaidptShare aPicture of aPet inRandomChatUpdatedEPinformationScheduledan EP at analternativeofficeWelcomea NewTeamMemberDe-escalateda stressfulsituationScheduled2 pt's inone callCheckedSLATook50CallsReceived aComplimentfrom a Caller"RealHousewife"SituationIntroduceyourself to afellow TeamMemberOver 5tasks inan HourProvided aPositiveMessage inRandomChatShared aPhoto ofFamilyMemberScheduledan appt ayear outPtmentionsfallweatherGetting Acomplementfrom aSupervisorCreateda New PtaccountGave aCallerDirections tothe officeBobHansonBroke aSame-Day apptPosted afun factaboutyourselfConfirmeda futureappt.ProperlyScheduleda MedicaidptShare aPicture of aPet inRandomChatUpdatedEPinformationScheduledan EP at analternativeofficeWelcomea NewTeamMemberDe-escalateda stressfulsituationScheduled2 pt's inone callCheckedSLATook50CallsReceived aComplimentfrom a Caller"RealHousewife"SituationIntroduceyourself to afellow TeamMemberOver 5tasks inan HourProvided aPositiveMessage inRandomChatShared aPhoto ofFamilyMemberScheduledan appt ayear outPtmentionsfallweatherGetting Acomplementfrom aSupervisorCreateda New PtaccountGave aCallerDirections tothe officeBobHansonBroke aSame-Day apptPosted afun factaboutyourselfConfirmeda futureappt.

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Properly Scheduled a Medicaid pt
  2. Share a Picture of a Pet in Random Chat
  3. Updated EP information
  4. Scheduled an EP at an alternative office
  5. Welcome a New Team Member
  6. De-escalated a stressful situation
  7. Scheduled 2 pt's in one call
  8. Checked SLA
  9. Took 50 Calls
  10. Received a Compliment from a Caller
  11. "Real Housewife" Situation
  12. Introduce yourself to a fellow Team Member
  13. Over 5 tasks in an Hour
  14. Provided a Positive Message in Random Chat
  15. Shared a Photo of Family Member
  16. Scheduled an appt a year out
  17. Pt mentions fall weather
  18. Getting A complement from a Supervisor
  19. Created a New Pt account
  20. Gave a Caller Directions to the office
  21. Bob Hanson
  22. Broke a Same-Day appt
  23. Posted a fun fact about yourself
  24. Confirmed a future appt.