Broke aSame-Day apptWelcomea NewTeamMemberShare aPicture of aPet inRandomChatDe-escalateda stressfulsituationScheduledan EP at analternativeofficeProperlyScheduleda MedicaidptGetting Acomplementfrom aSupervisorConfirmeda futureappt.Scheduled2 pt's inone call"RealHousewife"SituationTook50CallsCreateda New PtaccountUpdatedEPinformationPosted afun factaboutyourselfIntroduceyourself to afellow TeamMemberCheckedSLAShared aPhoto ofFamilyMemberProvided aPositiveMessage inRandomChatBobHansonReceived aComplimentfrom a CallerPtmentionsfallweatherScheduledan appt ayear outGave aCallerDirections tothe officeOver 5tasks inan HourBroke aSame-Day apptWelcomea NewTeamMemberShare aPicture of aPet inRandomChatDe-escalateda stressfulsituationScheduledan EP at analternativeofficeProperlyScheduleda MedicaidptGetting Acomplementfrom aSupervisorConfirmeda futureappt.Scheduled2 pt's inone call"RealHousewife"SituationTook50CallsCreateda New PtaccountUpdatedEPinformationPosted afun factaboutyourselfIntroduceyourself to afellow TeamMemberCheckedSLAShared aPhoto ofFamilyMemberProvided aPositiveMessage inRandomChatBobHansonReceived aComplimentfrom a CallerPtmentionsfallweatherScheduledan appt ayear outGave aCallerDirections tothe officeOver 5tasks inan Hour

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Broke a Same-Day appt
  2. Welcome a New Team Member
  3. Share a Picture of a Pet in Random Chat
  4. De-escalated a stressful situation
  5. Scheduled an EP at an alternative office
  6. Properly Scheduled a Medicaid pt
  7. Getting A complement from a Supervisor
  8. Confirmed a future appt.
  9. Scheduled 2 pt's in one call
  10. "Real Housewife" Situation
  11. Took 50 Calls
  12. Created a New Pt account
  13. Updated EP information
  14. Posted a fun fact about yourself
  15. Introduce yourself to a fellow Team Member
  16. Checked SLA
  17. Shared a Photo of Family Member
  18. Provided a Positive Message in Random Chat
  19. Bob Hanson
  20. Received a Compliment from a Caller
  21. Pt mentions fall weather
  22. Scheduled an appt a year out
  23. Gave a Caller Directions to the office
  24. Over 5 tasks in an Hour