UpdatedEPinformationBroke aSame-Day apptProperlyScheduleda MedicaidptCheckedSLADe-escalateda stressfulsituationConfirmeda futureappt.Over 5tasks inan HourReceived aComplimentfrom a CallerShared aPhoto ofFamilyMemberBobHansonScheduled2 pt's inone callTook50Calls"RealHousewife"SituationScheduledan EP at analternativeofficeGetting Acomplementfrom aSupervisorPosted afun factaboutyourselfIntroduceyourself to afellow TeamMemberPtmentionsfallweatherCreateda New PtaccountGave aCallerDirections tothe officeShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChatWelcomea NewTeamMemberScheduledan appt ayear outUpdatedEPinformationBroke aSame-Day apptProperlyScheduleda MedicaidptCheckedSLADe-escalateda stressfulsituationConfirmeda futureappt.Over 5tasks inan HourReceived aComplimentfrom a CallerShared aPhoto ofFamilyMemberBobHansonScheduled2 pt's inone callTook50Calls"RealHousewife"SituationScheduledan EP at analternativeofficeGetting Acomplementfrom aSupervisorPosted afun factaboutyourselfIntroduceyourself to afellow TeamMemberPtmentionsfallweatherCreateda New PtaccountGave aCallerDirections tothe officeShare aPicture of aPet inRandomChatProvided aPositiveMessage inRandomChatWelcomea NewTeamMemberScheduledan appt ayear out

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Updated EP information
  2. Broke a Same-Day appt
  3. Properly Scheduled a Medicaid pt
  4. Checked SLA
  5. De-escalated a stressful situation
  6. Confirmed a future appt.
  7. Over 5 tasks in an Hour
  8. Received a Compliment from a Caller
  9. Shared a Photo of Family Member
  10. Bob Hanson
  11. Scheduled 2 pt's in one call
  12. Took 50 Calls
  13. "Real Housewife" Situation
  14. Scheduled an EP at an alternative office
  15. Getting A complement from a Supervisor
  16. Posted a fun fact about yourself
  17. Introduce yourself to a fellow Team Member
  18. Pt mentions fall weather
  19. Created a New Pt account
  20. Gave a Caller Directions to the office
  21. Share a Picture of a Pet in Random Chat
  22. Provided a Positive Message in Random Chat
  23. Welcome a New Team Member
  24. Scheduled an appt a year out