Broke aSame-Day appt"RealHousewife"SituationProperlyScheduleda MedicaidptPtmentionsfallweatherConfirmeda futureappt.Scheduledan appt ayear outShared aPhoto ofFamilyMemberGave aCallerDirections tothe officeGetting Acomplementfrom aSupervisorPosted afun factaboutyourselfScheduled2 pt's inone callScheduledan EP at analternativeofficeShare aPicture of aPet inRandomChatDe-escalateda stressfulsituationCheckedSLAProvided aPositiveMessage inRandomChatOver 5tasks inan HourReceived aComplimentfrom a CallerCreateda New PtaccountBobHansonTook50CallsWelcomea NewTeamMemberIntroduceyourself to afellow TeamMemberUpdatedEPinformationBroke aSame-Day appt"RealHousewife"SituationProperlyScheduleda MedicaidptPtmentionsfallweatherConfirmeda futureappt.Scheduledan appt ayear outShared aPhoto ofFamilyMemberGave aCallerDirections tothe officeGetting Acomplementfrom aSupervisorPosted afun factaboutyourselfScheduled2 pt's inone callScheduledan EP at analternativeofficeShare aPicture of aPet inRandomChatDe-escalateda stressfulsituationCheckedSLAProvided aPositiveMessage inRandomChatOver 5tasks inan HourReceived aComplimentfrom a CallerCreateda New PtaccountBobHansonTook50CallsWelcomea NewTeamMemberIntroduceyourself to afellow TeamMemberUpdatedEPinformation

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Broke a Same-Day appt
  2. "Real Housewife" Situation
  3. Properly Scheduled a Medicaid pt
  4. Pt mentions fall weather
  5. Confirmed a future appt.
  6. Scheduled an appt a year out
  7. Shared a Photo of Family Member
  8. Gave a Caller Directions to the office
  9. Getting A complement from a Supervisor
  10. Posted a fun fact about yourself
  11. Scheduled 2 pt's in one call
  12. Scheduled an EP at an alternative office
  13. Share a Picture of a Pet in Random Chat
  14. De-escalated a stressful situation
  15. Checked SLA
  16. Provided a Positive Message in Random Chat
  17. Over 5 tasks in an Hour
  18. Received a Compliment from a Caller
  19. Created a New Pt account
  20. Bob Hanson
  21. Took 50 Calls
  22. Welcome a New Team Member
  23. Introduce yourself to a fellow Team Member
  24. Updated EP information