Took50CallsProperlyScheduleda MedicaidptReceived aComplimentfrom a CallerIntroduceyourself to afellow TeamMemberScheduledan appt ayear outOver 5tasks inan Hour"RealHousewife"SituationScheduledan EP at analternativeofficeCreateda New PtaccountCheckedSLAShare aPicture of aPet inRandomChatBroke aSame-Day apptUpdatedEPinformationConfirmeda futureappt.Posted afun factaboutyourselfProvided aPositiveMessage inRandomChatShared aPhoto ofFamilyMemberGetting Acomplementfrom aSupervisorWelcomea NewTeamMemberPtmentionsfallweatherBobHansonScheduled2 pt's inone callDe-escalateda stressfulsituationGave aCallerDirections tothe officeTook50CallsProperlyScheduleda MedicaidptReceived aComplimentfrom a CallerIntroduceyourself to afellow TeamMemberScheduledan appt ayear outOver 5tasks inan Hour"RealHousewife"SituationScheduledan EP at analternativeofficeCreateda New PtaccountCheckedSLAShare aPicture of aPet inRandomChatBroke aSame-Day apptUpdatedEPinformationConfirmeda futureappt.Posted afun factaboutyourselfProvided aPositiveMessage inRandomChatShared aPhoto ofFamilyMemberGetting Acomplementfrom aSupervisorWelcomea NewTeamMemberPtmentionsfallweatherBobHansonScheduled2 pt's inone callDe-escalateda stressfulsituationGave aCallerDirections tothe office

Patient Services Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Took 50 Calls
  2. Properly Scheduled a Medicaid pt
  3. Received a Compliment from a Caller
  4. Introduce yourself to a fellow Team Member
  5. Scheduled an appt a year out
  6. Over 5 tasks in an Hour
  7. "Real Housewife" Situation
  8. Scheduled an EP at an alternative office
  9. Created a New Pt account
  10. Checked SLA
  11. Share a Picture of a Pet in Random Chat
  12. Broke a Same-Day appt
  13. Updated EP information
  14. Confirmed a future appt.
  15. Posted a fun fact about yourself
  16. Provided a Positive Message in Random Chat
  17. Shared a Photo of Family Member
  18. Getting A complement from a Supervisor
  19. Welcome a New Team Member
  20. Pt mentions fall weather
  21. Bob Hanson
  22. Scheduled 2 pt's in one call
  23. De-escalated a stressful situation
  24. Gave a Caller Directions to the office