GuestKindnessInitiatesServiceVisionSafetyAppreciationListen&ActStarServiceName&MeetKwosenSatisfactionServeExceedsRespectMeetsEmpoweredLoyaltyTeamworkEmpathyAskRespondsServiceGoalPartServiceValuesGreetThank you,Good-bye,Good luck!PositivityGuestKindnessInitiatesServiceVisionSafetyAppreciationListen&ActStarServiceName&MeetKwosenSatisfactionServeExceedsRespectMeetsEmpoweredLoyaltyTeamworkEmpathyAskRespondsServiceGoalPartServiceValuesGreetThank you,Good-bye,Good luck!Positivity

Navigating to Excellence - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest
  2. Kindness
  3. Initiates
  4. Service Vision
  5. Safety
  6. Appreciation
  7. Listen & Act
  8. Star Service
  9. Name & Meet
  10. Kwosen
  11. Satisfaction
  12. Serve
  13. Exceeds
  14. Respect
  15. Meets
  16. Empowered
  17. Loyalty
  18. Teamwork
  19. Empathy
  20. Ask
  21. Responds
  22. Service Goal
  23. Part
  24. Service Values
  25. Greet
  26. Thank you, Good-bye, Good luck!
  27. Positivity