ParaphraseSmile:)Listen andempathize toshowunderstandingWhat areLibro’s 4pillars?How longhas librobeen a BCorpcommunity?Thank theowner/Co-worker.Test forreaction.Emphasizethe benefitstatementsMaintainpersonalresponsibilityGreet theowner bynameList the 3effectivelisteningskills.Committo afollow upFree!Deliversuperiorservice & gothe extramileAskquestionsto verifyIntroduceyourself andask how youmay helpParaphraseSmile:)Listen andempathize toshowunderstandingWhat areLibro’s 4pillars?How longhas librobeen a BCorpcommunity?Thank theowner/Co-worker.Test forreaction.Emphasizethe benefitstatementsMaintainpersonalresponsibilityGreet theowner bynameList the 3effectivelisteningskills.Committo afollow upFree!Deliversuperiorservice & gothe extramileAskquestionsto verifyIntroduceyourself andask how youmay help

Moments Matter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Paraphrase
  2. Smile :)
  3. Listen and empathize to show understanding
  4. What are Libro’s 4 pillars?
  5. How long has libro been a B Corp community?
  6. Thank the owner /Co-worker.
  7. Test for reaction.
  8. Emphasize the benefit statements
  9. Maintain personal responsibility
  10. Greet the owner by name
  11. List the 3 effective listening skills.
  12. Commit to a follow up
  13. Free!
  14. Deliver superior service & go the extra mile
  15. Ask questions to verify
  16. Introduce yourself and ask how you may help