Committo afollow upList the 3effectivelisteningskills.Smile:)MaintainpersonalresponsibilityAskquestionsto verifyThank theowner/Co-worker.Free!Test forreaction.Listen andempathize toshowunderstandingEmphasizethe benefitstatementsParaphraseWhat areLibro’s 4pillars?Deliversuperiorservice & gothe extramileHow longhas librobeen a BCorpcommunity?Greet theowner bynameIntroduceyourself andask how youmay helpCommitto afollow upList the 3effectivelisteningskills.Smile:)MaintainpersonalresponsibilityAskquestionsto verifyThank theowner/Co-worker.Free!Test forreaction.Listen andempathize toshowunderstandingEmphasizethe benefitstatementsParaphraseWhat areLibro’s 4pillars?Deliversuperiorservice & gothe extramileHow longhas librobeen a BCorpcommunity?Greet theowner bynameIntroduceyourself andask how youmay help

Moments Matter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Commit to a follow up
  2. List the 3 effective listening skills.
  3. Smile :)
  4. Maintain personal responsibility
  5. Ask questions to verify
  6. Thank the owner /Co-worker.
  7. Free!
  8. Test for reaction.
  9. Listen and empathize to show understanding
  10. Emphasize the benefit statements
  11. Paraphrase
  12. What are Libro’s 4 pillars?
  13. Deliver superior service & go the extra mile
  14. How long has libro been a B Corp community?
  15. Greet the owner by name
  16. Introduce yourself and ask how you may help