Greet theowner bynameWhat areLibro’s 4pillars?Free!List the 3effectivelisteningskills.Emphasizethe benefitstatementsHow longhas librobeen a BCorpcommunity?Listen andempathize toshowunderstandingTest forreaction.Smile:)ParaphraseIntroduceyourself andask how youmay helpMaintainpersonalresponsibilityCommitto afollow upThank theowner/Co-worker.Askquestionsto verifyDeliversuperiorservice & gothe extramileGreet theowner bynameWhat areLibro’s 4pillars?Free!List the 3effectivelisteningskills.Emphasizethe benefitstatementsHow longhas librobeen a BCorpcommunity?Listen andempathize toshowunderstandingTest forreaction.Smile:)ParaphraseIntroduceyourself andask how youmay helpMaintainpersonalresponsibilityCommitto afollow upThank theowner/Co-worker.Askquestionsto verifyDeliversuperiorservice & gothe extramile

Moments Matter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
  1. Greet the owner by name
  2. What are Libro’s 4 pillars?
  3. Free!
  4. List the 3 effective listening skills.
  5. Emphasize the benefit statements
  6. How long has libro been a B Corp community?
  7. Listen and empathize to show understanding
  8. Test for reaction.
  9. Smile :)
  10. Paraphrase
  11. Introduce yourself and ask how you may help
  12. Maintain personal responsibility
  13. Commit to a follow up
  14. Thank the owner /Co-worker.
  15. Ask questions to verify
  16. Deliver superior service & go the extra mile