List the 3effectivelisteningskills.Smile:)Emphasizethe benefitstatementsHow longhas librobeen a BCorpcommunity?ParaphraseListen andempathize toshowunderstandingMaintainpersonalresponsibilityAskquestionsto verifyCommitto afollow upWhat areLibro’s 4pillars?Deliversuperiorservice & gothe extramileTest forreaction.Thank theowner/Co-worker.Introduceyourself andask how youmay helpFree!Greet theowner bynameList the 3effectivelisteningskills.Smile:)Emphasizethe benefitstatementsHow longhas librobeen a BCorpcommunity?ParaphraseListen andempathize toshowunderstandingMaintainpersonalresponsibilityAskquestionsto verifyCommitto afollow upWhat areLibro’s 4pillars?Deliversuperiorservice & gothe extramileTest forreaction.Thank theowner/Co-worker.Introduceyourself andask how youmay helpFree!Greet theowner byname

Moments Matter Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. List the 3 effective listening skills.
  2. Smile :)
  3. Emphasize the benefit statements
  4. How long has libro been a B Corp community?
  5. Paraphrase
  6. Listen and empathize to show understanding
  7. Maintain personal responsibility
  8. Ask questions to verify
  9. Commit to a follow up
  10. What are Libro’s 4 pillars?
  11. Deliver superior service & go the extra mile
  12. Test for reaction.
  13. Thank the owner /Co-worker.
  14. Introduce yourself and ask how you may help
  15. Free!
  16. Greet the owner by name