Assess thesituationbeforeactingReme-mberthe conse-quences youmay faceMakecompr-omisesFindcommongroundStayCalmTry to under-stand the otherperson’s point ofview or whatthey are feeling.Practice self-control-control youremotionsKnowyourtriggersListen towhat isbeingsaid.Do not act inanger; giveyourself timeto calmdown.Askquestionsrather thanmakeaccusa-tionsManage youranger in a constru-ctive way (avoidperson; exercise;listen to music;etc.)Do nottake theissue tooseriously.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)BeempatheticFocus onproblemsolving, ratherthan blamingeach otherAllow the otherperson orpersons to talkwithout beinginterr-upted.Talk topeople in themanner youwould like tobe talked to.Compro-mise(Give a little,get a little)Choose todiffuse(don’t escalate;de-escalateconflicts)Attack theProblem,Not thePerson.State YourCaseTactfullyWalkawayUsehumor tocoolhostilityGive thepersonspace.Keep yourhands toyourself.Take a deepbreath andcount to tenRemainrespectfulTalk it out-commun-ication isimportantAssess thesituationbeforeactingReme-mberthe conse-quences youmay faceMakecompr-omisesFindcommongroundStayCalmTry to under-stand the otherperson’s point ofview or whatthey are feeling.Practice self-control-control youremotionsKnowyourtriggersListen towhat isbeingsaid.Do not act inanger; giveyourself timeto calmdown.Askquestionsrather thanmakeaccusa-tionsManage youranger in a constru-ctive way (avoidperson; exercise;listen to music;etc.)Do nottake theissue tooseriously.Let sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)BeempatheticFocus onproblemsolving, ratherthan blamingeach otherAllow the otherperson orpersons to talkwithout beinginterr-upted.Talk topeople in themanner youwould like tobe talked to.Compro-mise(Give a little,get a little)Choose todiffuse(don’t escalate;de-escalateconflicts)Attack theProblem,Not thePerson.State YourCaseTactfullyWalkawayUsehumor tocoolhostilityGive thepersonspace.Keep yourhands toyourself.Take a deepbreath andcount to tenRemainrespectfulTalk it out-commun-ication isimportant

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
G
5
O
6
G
7
B
8
O
9
O
10
N
11
G
12
N
13
N
14
I
15
G
16
I
17
B
18
N
19
G
20
I
21
N
22
B
23
B
24
I
25
I
26
B
27
B
28
O
29
I
  1. O-Assess the situation before acting
  2. O-Reme-mber the conse-quences you may face
  3. G-Make compr-omises
  4. G-Find common ground
  5. O-Stay Calm
  6. G-Try to under-stand the other person’s point of view or what they are feeling.
  7. B-Practice self-control- control your emotions
  8. O-Know your triggers
  9. O-Listen to what is being said.
  10. N-Do not act in anger; give yourself time to calm down.
  11. G-Ask questions rather than make accusa-tions
  12. N-Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  13. N-Do not take the issue too seriously.
  14. I-Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)
  15. G-Be empathetic
  16. I-Focus on problem solving, rather than blaming each other
  17. B-Allow the other person or persons to talk without being interr-upted.
  18. N-Talk to people in the manner you would like to be talked to.
  19. G-Compro-mise (Give a little, get a little)
  20. I-Choose to diffuse (don’t escalate; de-escalate conflicts)
  21. N-Attack the Problem, Not the Person.
  22. B-State Your Case Tactfully
  23. B-Walk away
  24. I-Use humor to cool hostility
  25. I-Give the person space.
  26. B-Keep your hands to yourself.
  27. B-Take a deep breath and count to ten
  28. O-Remain respectful
  29. I-Talk it out -commun-ication is important