Usehumor tocoolhostilityChoose todiffuse(don’t escalate;de-escalateconflicts)StayCalmTalk topeople in themanner youwould like tobe talked to.Manage youranger in a constru-ctive way (avoidperson; exercise;listen to music;etc.)KnowyourtriggersGive thepersonspace.Focus onproblemsolving, ratherthan blamingeach otherAttack theProblem,Not thePerson.Talk it out-commun-ication isimportantLet sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Askquestionsrather thanmakeaccusa-tionsReme-mberthe conse-quences youmay faceAllow the otherperson orpersons to talkwithout beinginterr-upted.Do nottake theissue tooseriously.Assess thesituationbeforeactingRemainrespectfulDo not act inanger; giveyourself timeto calmdown.Compro-mise(Give a little,get a little)Keep yourhands toyourself.Makecompr-omisesPractice self-control-control youremotionsBeempatheticFindcommongroundListen towhat isbeingsaid.State YourCaseTactfullyWalkawayTry to under-stand the otherperson’s point ofview or whatthey are feeling.Take a deepbreath andcount to tenUsehumor tocoolhostilityChoose todiffuse(don’t escalate;de-escalateconflicts)StayCalmTalk topeople in themanner youwould like tobe talked to.Manage youranger in a constru-ctive way (avoidperson; exercise;listen to music;etc.)KnowyourtriggersGive thepersonspace.Focus onproblemsolving, ratherthan blamingeach otherAttack theProblem,Not thePerson.Talk it out-commun-ication isimportantLet sleeping dogslie(Avoid contin-uingconflict, after theconflict has beenresolved it is over)Askquestionsrather thanmakeaccusa-tionsReme-mberthe conse-quences youmay faceAllow the otherperson orpersons to talkwithout beinginterr-upted.Do nottake theissue tooseriously.Assess thesituationbeforeactingRemainrespectfulDo not act inanger; giveyourself timeto calmdown.Compro-mise(Give a little,get a little)Keep yourhands toyourself.Makecompr-omisesPractice self-control-control youremotionsBeempatheticFindcommongroundListen towhat isbeingsaid.State YourCaseTactfullyWalkawayTry to under-stand the otherperson’s point ofview or whatthey are feeling.Take a deepbreath andcount to ten

Conflict Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
O
4
N
5
N
6
O
7
I
8
I
9
N
10
I
11
I
12
G
13
O
14
B
15
N
16
O
17
O
18
N
19
G
20
B
21
G
22
B
23
G
24
G
25
O
26
B
27
B
28
G
29
B
  1. I-Use humor to cool hostility
  2. I-Choose to diffuse (don’t escalate; de-escalate conflicts)
  3. O-Stay Calm
  4. N-Talk to people in the manner you would like to be talked to.
  5. N-Manage your anger in a constru-ctive way (avoid person; exercise; listen to music; etc.)
  6. O-Know your triggers
  7. I-Give the person space.
  8. I-Focus on problem solving, rather than blaming each other
  9. N-Attack the Problem, Not the Person.
  10. I-Talk it out -commun-ication is important
  11. I-Let sleeping dogs lie (Avoid contin-uing conflict, after the conflict has been resolved it is over)
  12. G-Ask questions rather than make accusa-tions
  13. O-Reme-mber the conse-quences you may face
  14. B-Allow the other person or persons to talk without being interr-upted.
  15. N-Do not take the issue too seriously.
  16. O-Assess the situation before acting
  17. O-Remain respectful
  18. N-Do not act in anger; give yourself time to calm down.
  19. G-Compro-mise (Give a little, get a little)
  20. B-Keep your hands to yourself.
  21. G-Make compr-omises
  22. B-Practice self-control- control your emotions
  23. G-Be empathetic
  24. G-Find common ground
  25. O-Listen to what is being said.
  26. B-State Your Case Tactfully
  27. B-Walk away
  28. G-Try to under-stand the other person’s point of view or what they are feeling.
  29. B-Take a deep breath and count to ten