Caller'sfirst namestarts with"M"Ran areport foracustomer Caller's firstname startswith "T"Helped acoworkerTransferreda callSomeonetells youto have agreat day!Someonesendsyou a GIFSomeonesays theyhave a"quick"questionAnswered acoworkersquestion inthe teamchatCaller'sfirst namestarts with"D"Do apasswordresetNomissedcalls alldayCaller'sfirst namestarts witha "J"Helpedsomeonefrom anotherTeamCaller'sfirst namestarts with"S"Made acustomer/agentlaughReceive acomplimentfromcustomer/agentFirst callresolutionDog orchildren inthebackgroundof a callTook acoffeebreak...or3Postsomethingon Shareand PerformDefusedan angrycustomer Praise acoworker onShare andPerformReceivean out ofofficereplyCaller'sfirst namestarts with"M"Ran areport foracustomer Caller's firstname startswith "T"Helped acoworkerTransferreda callSomeonetells youto have agreat day!Someonesendsyou a GIFSomeonesays theyhave a"quick"questionAnswered acoworkersquestion inthe teamchatCaller'sfirst namestarts with"D"Do apasswordresetNomissedcalls alldayCaller'sfirst namestarts witha "J"Helpedsomeonefrom anotherTeamCaller'sfirst namestarts with"S"Made acustomer/agentlaughReceive acomplimentfromcustomer/agentFirst callresolutionDog orchildren inthebackgroundof a callTook acoffeebreak...or3Postsomethingon Shareand PerformDefusedan angrycustomer Praise acoworker onShare andPerformReceivean out ofofficereply

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's first name starts with "M"
  2. Ran a report for a customer
  3. Caller's first name starts with "T"
  4. Helped a coworker
  5. Transferred a call
  6. Someone tells you to have a great day!
  7. Someone sends you a GIF
  8. Someone says they have a "quick" question
  9. Answered a coworkers question in the team chat
  10. Caller's first name starts with "D"
  11. Do a password reset
  12. No missed calls all day
  13. Caller's first name starts with a "J"
  14. Helped someone from another Team
  15. Caller's first name starts with "S"
  16. Made a customer/agent laugh
  17. Receive a compliment from customer/agent
  18. First call resolution
  19. Dog or children in the background of a call
  20. Took a coffee break...or 3
  21. Post something on Share and Perform
  22. Defused an angry customer
  23. Praise a coworker on Share and Perform
  24. Receive an out of office reply