Caller's firstname startswith "T"Helped acoworkerTransferreda callRan areport foracustomerCaller'sfirst namestarts with"S"Praise acoworker onShare andPerformFirst callresolutionDog orchildren inthebackgroundof a callAnswered acoworkersquestion inthe teamchatTook acoffeebreak...or3Receive acomplimentfromcustomer/agentSomeonesendsyou a GIFDo apasswordresetCaller'sfirst namestarts witha "J"Nomissedcalls alldayPostsomethingon Shareand PerformCaller'sfirst namestarts with"D"Someonesays theyhave a"quick"questionCaller'sfirst namestarts with"M"Someonetells youto have agreat day!Receivean out ofofficereplyMade acustomer/agentlaughDefusedan angrycustomer Helpedsomeonefrom anotherTeam Caller's firstname startswith "T"Helped acoworkerTransferreda callRan areport foracustomerCaller'sfirst namestarts with"S"Praise acoworker onShare andPerformFirst callresolutionDog orchildren inthebackgroundof a callAnswered acoworkersquestion inthe teamchatTook acoffeebreak...or3Receive acomplimentfromcustomer/agentSomeonesendsyou a GIFDo apasswordresetCaller'sfirst namestarts witha "J"Nomissedcalls alldayPostsomethingon Shareand PerformCaller'sfirst namestarts with"D"Someonesays theyhave a"quick"questionCaller'sfirst namestarts with"M"Someonetells youto have agreat day!Receivean out ofofficereplyMade acustomer/agentlaughDefusedan angrycustomer Helpedsomeonefrom anotherTeam

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's first name starts with "T"
  2. Helped a coworker
  3. Transferred a call
  4. Ran a report for a customer
  5. Caller's first name starts with "S"
  6. Praise a coworker on Share and Perform
  7. First call resolution
  8. Dog or children in the background of a call
  9. Answered a coworkers question in the team chat
  10. Took a coffee break...or 3
  11. Receive a compliment from customer/agent
  12. Someone sends you a GIF
  13. Do a password reset
  14. Caller's first name starts with a "J"
  15. No missed calls all day
  16. Post something on Share and Perform
  17. Caller's first name starts with "D"
  18. Someone says they have a "quick" question
  19. Caller's first name starts with "M"
  20. Someone tells you to have a great day!
  21. Receive an out of office reply
  22. Made a customer/agent laugh
  23. Defused an angry customer
  24. Helped someone from another Team