Answered acoworkersquestion inthe teamchatCaller'sfirst namestarts witha "J"Someonetells youto have agreat day!Helpedsomeonefrom anotherTeam Caller's firstname startswith "T"Caller'sfirst namestarts with"M"Someonesendsyou a GIFCaller'sfirst namestarts with"S"Postsomethingon Shareand PerformReceivean out ofofficereplyDo apasswordresetRan areport foracustomerTransferreda callTook acoffeebreak...or3Made acustomer/agentlaughCaller'sfirst namestarts with"D"Praise acoworker onShare andPerformHelped acoworkerNomissedcalls alldayDefusedan angrycustomer Dog orchildren inthebackgroundof a callSomeonesays theyhave a"quick"questionFirst callresolutionReceive acomplimentfromcustomer/agentAnswered acoworkersquestion inthe teamchatCaller'sfirst namestarts witha "J"Someonetells youto have agreat day!Helpedsomeonefrom anotherTeam Caller's firstname startswith "T"Caller'sfirst namestarts with"M"Someonesendsyou a GIFCaller'sfirst namestarts with"S"Postsomethingon Shareand PerformReceivean out ofofficereplyDo apasswordresetRan areport foracustomerTransferreda callTook acoffeebreak...or3Made acustomer/agentlaughCaller'sfirst namestarts with"D"Praise acoworker onShare andPerformHelped acoworkerNomissedcalls alldayDefusedan angrycustomer Dog orchildren inthebackgroundof a callSomeonesays theyhave a"quick"questionFirst callresolutionReceive acomplimentfromcustomer/agent

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Answered a coworkers question in the team chat
  2. Caller's first name starts with a "J"
  3. Someone tells you to have a great day!
  4. Helped someone from another Team
  5. Caller's first name starts with "T"
  6. Caller's first name starts with "M"
  7. Someone sends you a GIF
  8. Caller's first name starts with "S"
  9. Post something on Share and Perform
  10. Receive an out of office reply
  11. Do a password reset
  12. Ran a report for a customer
  13. Transferred a call
  14. Took a coffee break...or 3
  15. Made a customer/agent laugh
  16. Caller's first name starts with "D"
  17. Praise a coworker on Share and Perform
  18. Helped a coworker
  19. No missed calls all day
  20. Defused an angry customer
  21. Dog or children in the background of a call
  22. Someone says they have a "quick" question
  23. First call resolution
  24. Receive a compliment from customer/agent