Helpedsomeonefrom anotherTeamReceive acomplimentfromcustomer/agentTook acoffeebreak...or3Caller'sfirst namestarts with"M"First callresolutionCaller'sfirst namestarts with"D"Someonesendsyou a GIFSomeonesays theyhave a"quick"questionSomeonetells youto have agreat day!Do apasswordresetRan areport foracustomerCaller'sfirst namestarts witha "J"Defusedan angrycustomer Postsomethingon Shareand PerformHelped acoworkerCaller'sfirst namestarts with"S" Caller's firstname startswith "T"Answered acoworkersquestion inthe teamchatReceivean out ofofficereplyMade acustomer/agentlaughTransferreda callNomissedcalls alldayDog orchildren inthebackgroundof a callPraise acoworker onShare andPerformHelpedsomeonefrom anotherTeamReceive acomplimentfromcustomer/agentTook acoffeebreak...or3Caller'sfirst namestarts with"M"First callresolutionCaller'sfirst namestarts with"D"Someonesendsyou a GIFSomeonesays theyhave a"quick"questionSomeonetells youto have agreat day!Do apasswordresetRan areport foracustomerCaller'sfirst namestarts witha "J"Defusedan angrycustomer Postsomethingon Shareand PerformHelped acoworkerCaller'sfirst namestarts with"S" Caller's firstname startswith "T"Answered acoworkersquestion inthe teamchatReceivean out ofofficereplyMade acustomer/agentlaughTransferreda callNomissedcalls alldayDog orchildren inthebackgroundof a callPraise acoworker onShare andPerform

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped someone from another Team
  2. Receive a compliment from customer/agent
  3. Took a coffee break...or 3
  4. Caller's first name starts with "M"
  5. First call resolution
  6. Caller's first name starts with "D"
  7. Someone sends you a GIF
  8. Someone says they have a "quick" question
  9. Someone tells you to have a great day!
  10. Do a password reset
  11. Ran a report for a customer
  12. Caller's first name starts with a "J"
  13. Defused an angry customer
  14. Post something on Share and Perform
  15. Helped a coworker
  16. Caller's first name starts with "S"
  17. Caller's first name starts with "T"
  18. Answered a coworkers question in the team chat
  19. Receive an out of office reply
  20. Made a customer/agent laugh
  21. Transferred a call
  22. No missed calls all day
  23. Dog or children in the background of a call
  24. Praise a coworker on Share and Perform