Someonetells youto have agreat day! Caller's firstname startswith "T"Postsomethingon Shareand PerformHelpedsomeonefrom anotherTeamCaller'sfirst namestarts with"M"Ran areport foracustomerDog orchildren inthebackgroundof a callFirst callresolutionMade acustomer/agentlaughReceivean out ofofficereplyAnswered acoworkersquestion inthe teamchatNomissedcalls alldayHelped acoworkerSomeonesendsyou a GIFTook acoffeebreak...or3Transferreda callCaller'sfirst namestarts with"S"Someonesays theyhave a"quick"questionCaller'sfirst namestarts with"D"Praise acoworker onShare andPerformDo apasswordresetReceive acomplimentfromcustomer/agentCaller'sfirst namestarts witha "J"Defusedan angrycustomer Someonetells youto have agreat day! Caller's firstname startswith "T"Postsomethingon Shareand PerformHelpedsomeonefrom anotherTeamCaller'sfirst namestarts with"M"Ran areport foracustomerDog orchildren inthebackgroundof a callFirst callresolutionMade acustomer/agentlaughReceivean out ofofficereplyAnswered acoworkersquestion inthe teamchatNomissedcalls alldayHelped acoworkerSomeonesendsyou a GIFTook acoffeebreak...or3Transferreda callCaller'sfirst namestarts with"S"Someonesays theyhave a"quick"questionCaller'sfirst namestarts with"D"Praise acoworker onShare andPerformDo apasswordresetReceive acomplimentfromcustomer/agentCaller'sfirst namestarts witha "J"Defusedan angrycustomer 

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone tells you to have a great day!
  2. Caller's first name starts with "T"
  3. Post something on Share and Perform
  4. Helped someone from another Team
  5. Caller's first name starts with "M"
  6. Ran a report for a customer
  7. Dog or children in the background of a call
  8. First call resolution
  9. Made a customer/agent laugh
  10. Receive an out of office reply
  11. Answered a coworkers question in the team chat
  12. No missed calls all day
  13. Helped a coworker
  14. Someone sends you a GIF
  15. Took a coffee break...or 3
  16. Transferred a call
  17. Caller's first name starts with "S"
  18. Someone says they have a "quick" question
  19. Caller's first name starts with "D"
  20. Praise a coworker on Share and Perform
  21. Do a password reset
  22. Receive a compliment from customer/agent
  23. Caller's first name starts with a "J"
  24. Defused an angry customer