Transferreda callDo apasswordresetCaller'sfirst namestarts with"D"Defusedan angrycustomer Made acustomer/agentlaugh Caller's firstname startswith "T"Someonesendsyou a GIFReceivean out ofofficereplyAnswered acoworkersquestion inthe teamchatHelpedsomeonefrom anotherTeamCaller'sfirst namestarts with"S"Postsomethingon Shareand PerformTook acoffeebreak...or3Ran areport foracustomerPraise acoworker onShare andPerformCaller'sfirst namestarts with"M"Someonesays theyhave a"quick"questionFirst callresolutionSomeonetells youto have agreat day!Receive acomplimentfromcustomer/agentDog orchildren inthebackgroundof a callNomissedcalls alldayHelped acoworkerCaller'sfirst namestarts witha "J"Transferreda callDo apasswordresetCaller'sfirst namestarts with"D"Defusedan angrycustomer Made acustomer/agentlaugh Caller's firstname startswith "T"Someonesendsyou a GIFReceivean out ofofficereplyAnswered acoworkersquestion inthe teamchatHelpedsomeonefrom anotherTeamCaller'sfirst namestarts with"S"Postsomethingon Shareand PerformTook acoffeebreak...or3Ran areport foracustomerPraise acoworker onShare andPerformCaller'sfirst namestarts with"M"Someonesays theyhave a"quick"questionFirst callresolutionSomeonetells youto have agreat day!Receive acomplimentfromcustomer/agentDog orchildren inthebackgroundof a callNomissedcalls alldayHelped acoworkerCaller'sfirst namestarts witha "J"

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call
  2. Do a password reset
  3. Caller's first name starts with "D"
  4. Defused an angry customer
  5. Made a customer/agent laugh
  6. Caller's first name starts with "T"
  7. Someone sends you a GIF
  8. Receive an out of office reply
  9. Answered a coworkers question in the team chat
  10. Helped someone from another Team
  11. Caller's first name starts with "S"
  12. Post something on Share and Perform
  13. Took a coffee break...or 3
  14. Ran a report for a customer
  15. Praise a coworker on Share and Perform
  16. Caller's first name starts with "M"
  17. Someone says they have a "quick" question
  18. First call resolution
  19. Someone tells you to have a great day!
  20. Receive a compliment from customer/agent
  21. Dog or children in the background of a call
  22. No missed calls all day
  23. Helped a coworker
  24. Caller's first name starts with a "J"