Caller's firstname startswith "T"Made acustomer/agentlaughPostsomethingon Shareand PerformRan areport foracustomerPraise acoworker onShare andPerformTransferreda callTook acoffeebreak...or3Answered acoworkersquestion inthe teamchatReceivean out ofofficereplyNomissedcalls alldayHelpedsomeonefrom anotherTeamSomeonesendsyou a GIFCaller'sfirst namestarts with"S"Someonetells youto have agreat day!Caller'sfirst namestarts with"M"Caller'sfirst namestarts witha "J"Receive acomplimentfromcustomer/agentHelped acoworkerCaller'sfirst namestarts with"D"First callresolutionDo apasswordresetDefusedan angrycustomer Dog orchildren inthebackgroundof a callSomeonesays theyhave a"quick"question Caller's firstname startswith "T"Made acustomer/agentlaughPostsomethingon Shareand PerformRan areport foracustomerPraise acoworker onShare andPerformTransferreda callTook acoffeebreak...or3Answered acoworkersquestion inthe teamchatReceivean out ofofficereplyNomissedcalls alldayHelpedsomeonefrom anotherTeamSomeonesendsyou a GIFCaller'sfirst namestarts with"S"Someonetells youto have agreat day!Caller'sfirst namestarts with"M"Caller'sfirst namestarts witha "J"Receive acomplimentfromcustomer/agentHelped acoworkerCaller'sfirst namestarts with"D"First callresolutionDo apasswordresetDefusedan angrycustomer Dog orchildren inthebackgroundof a callSomeonesays theyhave a"quick"question

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's first name starts with "T"
  2. Made a customer/agent laugh
  3. Post something on Share and Perform
  4. Ran a report for a customer
  5. Praise a coworker on Share and Perform
  6. Transferred a call
  7. Took a coffee break...or 3
  8. Answered a coworkers question in the team chat
  9. Receive an out of office reply
  10. No missed calls all day
  11. Helped someone from another Team
  12. Someone sends you a GIF
  13. Caller's first name starts with "S"
  14. Someone tells you to have a great day!
  15. Caller's first name starts with "M"
  16. Caller's first name starts with a "J"
  17. Receive a compliment from customer/agent
  18. Helped a coworker
  19. Caller's first name starts with "D"
  20. First call resolution
  21. Do a password reset
  22. Defused an angry customer
  23. Dog or children in the background of a call
  24. Someone says they have a "quick" question