Someonetells youto have agreat day!Caller'sfirst namestarts with"M"Caller'sfirst namestarts with"D"Receive acomplimentfromcustomer/agentReceivean out ofofficereplyDo apasswordresetTook acoffeebreak...or3Someonesays theyhave a"quick"questionHelped acoworkerRan areport foracustomerNomissedcalls alldayCaller'sfirst namestarts with"S"First callresolutionMade acustomer/agentlaughAnswered acoworkersquestion inthe teamchatHelpedsomeonefrom anotherTeamPostsomethingon Shareand PerformPraise acoworker onShare andPerformCaller'sfirst namestarts witha "J"Dog orchildren inthebackgroundof a callSomeonesendsyou a GIF Caller's firstname startswith "T"Defusedan angrycustomer Transferreda callSomeonetells youto have agreat day!Caller'sfirst namestarts with"M"Caller'sfirst namestarts with"D"Receive acomplimentfromcustomer/agentReceivean out ofofficereplyDo apasswordresetTook acoffeebreak...or3Someonesays theyhave a"quick"questionHelped acoworkerRan areport foracustomerNomissedcalls alldayCaller'sfirst namestarts with"S"First callresolutionMade acustomer/agentlaughAnswered acoworkersquestion inthe teamchatHelpedsomeonefrom anotherTeamPostsomethingon Shareand PerformPraise acoworker onShare andPerformCaller'sfirst namestarts witha "J"Dog orchildren inthebackgroundof a callSomeonesendsyou a GIF Caller's firstname startswith "T"Defusedan angrycustomer Transferreda call

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Someone tells you to have a great day!
  2. Caller's first name starts with "M"
  3. Caller's first name starts with "D"
  4. Receive a compliment from customer/agent
  5. Receive an out of office reply
  6. Do a password reset
  7. Took a coffee break...or 3
  8. Someone says they have a "quick" question
  9. Helped a coworker
  10. Ran a report for a customer
  11. No missed calls all day
  12. Caller's first name starts with "S"
  13. First call resolution
  14. Made a customer/agent laugh
  15. Answered a coworkers question in the team chat
  16. Helped someone from another Team
  17. Post something on Share and Perform
  18. Praise a coworker on Share and Perform
  19. Caller's first name starts with a "J"
  20. Dog or children in the background of a call
  21. Someone sends you a GIF
  22. Caller's first name starts with "T"
  23. Defused an angry customer
  24. Transferred a call