Helpedsomeonefrom anotherTeamSomeonesays theyhave a"quick"questionReceivean out ofofficereplyPostsomethingon Shareand PerformAnswered acoworkersquestion inthe teamchatTook acoffeebreak...or3Made acustomer/agentlaughDo apasswordresetCaller'sfirst namestarts witha "J"Helped acoworkerSomeonesendsyou a GIFCaller'sfirst namestarts with"D"Receive acomplimentfromcustomer/agentNomissedcalls alldayCaller'sfirst namestarts with"M"Transferreda callCaller'sfirst namestarts with"S"Someonetells youto have agreat day!Defusedan angrycustomer First callresolutionDog orchildren inthebackgroundof a callRan areport foracustomer Caller's firstname startswith "T"Praise acoworker onShare andPerformHelpedsomeonefrom anotherTeamSomeonesays theyhave a"quick"questionReceivean out ofofficereplyPostsomethingon Shareand PerformAnswered acoworkersquestion inthe teamchatTook acoffeebreak...or3Made acustomer/agentlaughDo apasswordresetCaller'sfirst namestarts witha "J"Helped acoworkerSomeonesendsyou a GIFCaller'sfirst namestarts with"D"Receive acomplimentfromcustomer/agentNomissedcalls alldayCaller'sfirst namestarts with"M"Transferreda callCaller'sfirst namestarts with"S"Someonetells youto have agreat day!Defusedan angrycustomer First callresolutionDog orchildren inthebackgroundof a callRan areport foracustomer Caller's firstname startswith "T"Praise acoworker onShare andPerform

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped someone from another Team
  2. Someone says they have a "quick" question
  3. Receive an out of office reply
  4. Post something on Share and Perform
  5. Answered a coworkers question in the team chat
  6. Took a coffee break...or 3
  7. Made a customer/agent laugh
  8. Do a password reset
  9. Caller's first name starts with a "J"
  10. Helped a coworker
  11. Someone sends you a GIF
  12. Caller's first name starts with "D"
  13. Receive a compliment from customer/agent
  14. No missed calls all day
  15. Caller's first name starts with "M"
  16. Transferred a call
  17. Caller's first name starts with "S"
  18. Someone tells you to have a great day!
  19. Defused an angry customer
  20. First call resolution
  21. Dog or children in the background of a call
  22. Ran a report for a customer
  23. Caller's first name starts with "T"
  24. Praise a coworker on Share and Perform