Transferreda callSomeonetells youto have agreat day!Helped acoworkerNomissedcalls alldayDo apasswordreset Caller's firstname startswith "T"Helpedsomeonefrom anotherTeamPostsomethingon Shareand PerformCaller'sfirst namestarts with"S"Someonesays theyhave a"quick"questionReceivean out ofofficereplyCaller'sfirst namestarts witha "J"First callresolutionReceive acomplimentfromcustomer/agentDefusedan angrycustomer Ran areport foracustomerCaller'sfirst namestarts with"M"Answered acoworkersquestion inthe teamchatCaller'sfirst namestarts with"D"Dog orchildren inthebackgroundof a callTook acoffeebreak...or3Someonesendsyou a GIFPraise acoworker onShare andPerformMade acustomer/agentlaughTransferreda callSomeonetells youto have agreat day!Helped acoworkerNomissedcalls alldayDo apasswordreset Caller's firstname startswith "T"Helpedsomeonefrom anotherTeamPostsomethingon Shareand PerformCaller'sfirst namestarts with"S"Someonesays theyhave a"quick"questionReceivean out ofofficereplyCaller'sfirst namestarts witha "J"First callresolutionReceive acomplimentfromcustomer/agentDefusedan angrycustomer Ran areport foracustomerCaller'sfirst namestarts with"M"Answered acoworkersquestion inthe teamchatCaller'sfirst namestarts with"D"Dog orchildren inthebackgroundof a callTook acoffeebreak...or3Someonesendsyou a GIFPraise acoworker onShare andPerformMade acustomer/agentlaugh

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Transferred a call
  2. Someone tells you to have a great day!
  3. Helped a coworker
  4. No missed calls all day
  5. Do a password reset
  6. Caller's first name starts with "T"
  7. Helped someone from another Team
  8. Post something on Share and Perform
  9. Caller's first name starts with "S"
  10. Someone says they have a "quick" question
  11. Receive an out of office reply
  12. Caller's first name starts with a "J"
  13. First call resolution
  14. Receive a compliment from customer/agent
  15. Defused an angry customer
  16. Ran a report for a customer
  17. Caller's first name starts with "M"
  18. Answered a coworkers question in the team chat
  19. Caller's first name starts with "D"
  20. Dog or children in the background of a call
  21. Took a coffee break...or 3
  22. Someone sends you a GIF
  23. Praise a coworker on Share and Perform
  24. Made a customer/agent laugh