Post something on Share and Perform Dog or children in the background of a call Someone tells you to have a great day! Caller's first name starts with "S" Made a customer/agent laugh Defused an angry customer Praise a coworker on Share and Perform Receive a compliment from customer/agent First call resolution No missed calls all day Took a coffee break...or 3 Caller's first name starts with "D" Do a password reset Caller's first name starts with "T" Someone says they have a "quick" question Caller's first name starts with "M" Transferred a call Caller's first name starts with a "J" Helped someone from another Team Helped a coworker Answered a coworkers question in the team chat Ran a report for a customer Receive an out of office reply Someone sends you a GIF Post something on Share and Perform Dog or children in the background of a call Someone tells you to have a great day! Caller's first name starts with "S" Made a customer/agent laugh Defused an angry customer Praise a coworker on Share and Perform Receive a compliment from customer/agent First call resolution No missed calls all day Took a coffee break...or 3 Caller's first name starts with "D" Do a password reset Caller's first name starts with "T" Someone says they have a "quick" question Caller's first name starts with "M" Transferred a call Caller's first name starts with a "J" Helped someone from another Team Helped a coworker Answered a coworkers question in the team chat Ran a report for a customer Receive an out of office reply Someone sends you a GIF
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Post something on Share and Perform
Dog or children in the background of a call
Someone tells you to have a great day!
Caller's first name starts with "S"
Made a customer/agent laugh
Defused an angry customer
Praise a coworker on Share and Perform
Receive a compliment from customer/agent
First call resolution
No missed calls all day
Took a coffee break...or 3
Caller's first name starts with "D"
Do a password reset
Caller's first name starts with "T"
Someone says they have a "quick" question
Caller's first name starts with "M"
Transferred a call
Caller's first name starts with a "J"
Helped someone from another Team
Helped a coworker
Answered a coworkers question in the team chat
Ran a report for a customer
Receive an out of office reply
Someone sends you a GIF