Nomissedcalls alldayDefusedan angrycustomer Caller'sfirst namestarts with"S"Answered acoworkersquestion inthe teamchatFirst callresolutionRan areport foracustomerDog orchildren inthebackgroundof a callDo apasswordresetTook acoffeebreak...or3Praise acoworker onShare andPerformHelpedsomeonefrom anotherTeamCaller'sfirst namestarts with"D"Receivean out ofofficereplySomeonesendsyou a GIF Caller's firstname startswith "T"Someonesays theyhave a"quick"questionMade acustomer/agentlaughSomeonetells youto have agreat day!Caller'sfirst namestarts witha "J"Receive acomplimentfromcustomer/agentTransferreda callCaller'sfirst namestarts with"M"Postsomethingon Shareand PerformHelped acoworkerNomissedcalls alldayDefusedan angrycustomer Caller'sfirst namestarts with"S"Answered acoworkersquestion inthe teamchatFirst callresolutionRan areport foracustomerDog orchildren inthebackgroundof a callDo apasswordresetTook acoffeebreak...or3Praise acoworker onShare andPerformHelpedsomeonefrom anotherTeamCaller'sfirst namestarts with"D"Receivean out ofofficereplySomeonesendsyou a GIF Caller's firstname startswith "T"Someonesays theyhave a"quick"questionMade acustomer/agentlaughSomeonetells youto have agreat day!Caller'sfirst namestarts witha "J"Receive acomplimentfromcustomer/agentTransferreda callCaller'sfirst namestarts with"M"Postsomethingon Shareand PerformHelped acoworker

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No missed calls all day
  2. Defused an angry customer
  3. Caller's first name starts with "S"
  4. Answered a coworkers question in the team chat
  5. First call resolution
  6. Ran a report for a customer
  7. Dog or children in the background of a call
  8. Do a password reset
  9. Took a coffee break...or 3
  10. Praise a coworker on Share and Perform
  11. Helped someone from another Team
  12. Caller's first name starts with "D"
  13. Receive an out of office reply
  14. Someone sends you a GIF
  15. Caller's first name starts with "T"
  16. Someone says they have a "quick" question
  17. Made a customer/agent laugh
  18. Someone tells you to have a great day!
  19. Caller's first name starts with a "J"
  20. Receive a compliment from customer/agent
  21. Transferred a call
  22. Caller's first name starts with "M"
  23. Post something on Share and Perform
  24. Helped a coworker