Post something on Share and Perform Defused an angry customer Helped a coworker Transferred a call Praise a coworker on Share and Perform Someone tells you to have a great day! Caller's first name starts with "M" Caller's first name starts with a "J" First call resolution Caller's first name starts with "T" Helped someone from another Team Caller's first name starts with "D" Ran a report for a customer Answered a coworkers question in the team chat Receive a compliment from customer/agent Receive an out of office reply Caller's first name starts with "S" Made a customer/agent laugh Someone says they have a "quick" question Someone sends you a GIF Do a password reset Took a coffee break...or 3 Dog or children in the background of a call No missed calls all day Post something on Share and Perform Defused an angry customer Helped a coworker Transferred a call Praise a coworker on Share and Perform Someone tells you to have a great day! Caller's first name starts with "M" Caller's first name starts with a "J" First call resolution Caller's first name starts with "T" Helped someone from another Team Caller's first name starts with "D" Ran a report for a customer Answered a coworkers question in the team chat Receive a compliment from customer/agent Receive an out of office reply Caller's first name starts with "S" Made a customer/agent laugh Someone says they have a "quick" question Someone sends you a GIF Do a password reset Took a coffee break...or 3 Dog or children in the background of a call No missed calls all day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Post something on Share and Perform
Defused an angry customer
Helped a coworker
Transferred a call
Praise a coworker on Share and Perform
Someone tells you to have a great day!
Caller's first name starts with "M"
Caller's first name starts with a "J"
First call resolution
Caller's first name starts with "T"
Helped someone from another Team
Caller's first name starts with "D"
Ran a report for a customer
Answered a coworkers question in the team chat
Receive a compliment from customer/agent
Receive an out of office reply
Caller's first name starts with "S"
Made a customer/agent laugh
Someone says they have a "quick" question
Someone sends you a GIF
Do a password reset
Took a coffee break...or 3
Dog or children in the background of a call
No missed calls all day