Receivean out ofofficereplyNomissedcalls alldayDefusedan angrycustomer Helped acoworkerSomeonetells youto have agreat day! Caller's firstname startswith "T"Postsomethingon Shareand PerformReceive acomplimentfromcustomer/agentTook acoffeebreak...or3Helpedsomeonefrom anotherTeamCaller'sfirst namestarts witha "J"Dog orchildren inthebackgroundof a callPraise acoworker onShare andPerformAnswered acoworkersquestion inthe teamchatRan areport foracustomerFirst callresolutionDo apasswordresetSomeonesays theyhave a"quick"questionCaller'sfirst namestarts with"S"Made acustomer/agentlaughCaller'sfirst namestarts with"D"Caller'sfirst namestarts with"M"Someonesendsyou a GIFTransferreda callReceivean out ofofficereplyNomissedcalls alldayDefusedan angrycustomer Helped acoworkerSomeonetells youto have agreat day! Caller's firstname startswith "T"Postsomethingon Shareand PerformReceive acomplimentfromcustomer/agentTook acoffeebreak...or3Helpedsomeonefrom anotherTeamCaller'sfirst namestarts witha "J"Dog orchildren inthebackgroundof a callPraise acoworker onShare andPerformAnswered acoworkersquestion inthe teamchatRan areport foracustomerFirst callresolutionDo apasswordresetSomeonesays theyhave a"quick"questionCaller'sfirst namestarts with"S"Made acustomer/agentlaughCaller'sfirst namestarts with"D"Caller'sfirst namestarts with"M"Someonesendsyou a GIFTransferreda call

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive an out of office reply
  2. No missed calls all day
  3. Defused an angry customer
  4. Helped a coworker
  5. Someone tells you to have a great day!
  6. Caller's first name starts with "T"
  7. Post something on Share and Perform
  8. Receive a compliment from customer/agent
  9. Took a coffee break...or 3
  10. Helped someone from another Team
  11. Caller's first name starts with a "J"
  12. Dog or children in the background of a call
  13. Praise a coworker on Share and Perform
  14. Answered a coworkers question in the team chat
  15. Ran a report for a customer
  16. First call resolution
  17. Do a password reset
  18. Someone says they have a "quick" question
  19. Caller's first name starts with "S"
  20. Made a customer/agent laugh
  21. Caller's first name starts with "D"
  22. Caller's first name starts with "M"
  23. Someone sends you a GIF
  24. Transferred a call