Caller'sfirst namestarts with"M"Ran areport foracustomerCaller'sfirst namestarts with"S"Someonesays theyhave a"quick"questionSomeonesendsyou a GIFTransferreda call Caller's firstname startswith "T"Dog orchildren inthebackgroundof a callPostsomethingon Shareand PerformReceive acomplimentfromcustomer/agentAnswered acoworkersquestion inthe teamchatTook acoffeebreak...or3Helpedsomeonefrom anotherTeamCaller'sfirst namestarts witha "J"Defusedan angrycustomer Helped acoworkerSomeonetells youto have agreat day!Praise acoworker onShare andPerformMade acustomer/agentlaughFirst callresolutionReceivean out ofofficereplyDo apasswordresetCaller'sfirst namestarts with"D"Nomissedcalls alldayCaller'sfirst namestarts with"M"Ran areport foracustomerCaller'sfirst namestarts with"S"Someonesays theyhave a"quick"questionSomeonesendsyou a GIFTransferreda call Caller's firstname startswith "T"Dog orchildren inthebackgroundof a callPostsomethingon Shareand PerformReceive acomplimentfromcustomer/agentAnswered acoworkersquestion inthe teamchatTook acoffeebreak...or3Helpedsomeonefrom anotherTeamCaller'sfirst namestarts witha "J"Defusedan angrycustomer Helped acoworkerSomeonetells youto have agreat day!Praise acoworker onShare andPerformMade acustomer/agentlaughFirst callresolutionReceivean out ofofficereplyDo apasswordresetCaller'sfirst namestarts with"D"Nomissedcalls allday

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller's first name starts with "M"
  2. Ran a report for a customer
  3. Caller's first name starts with "S"
  4. Someone says they have a "quick" question
  5. Someone sends you a GIF
  6. Transferred a call
  7. Caller's first name starts with "T"
  8. Dog or children in the background of a call
  9. Post something on Share and Perform
  10. Receive a compliment from customer/agent
  11. Answered a coworkers question in the team chat
  12. Took a coffee break...or 3
  13. Helped someone from another Team
  14. Caller's first name starts with a "J"
  15. Defused an angry customer
  16. Helped a coworker
  17. Someone tells you to have a great day!
  18. Praise a coworker on Share and Perform
  19. Made a customer/agent laugh
  20. First call resolution
  21. Receive an out of office reply
  22. Do a password reset
  23. Caller's first name starts with "D"
  24. No missed calls all day