Caller's first name starts with a "J" Dog or children in the background of a call Took a coffee break...or 3 Do a password reset First call resolution Post something on Share and Perform Defused an angry customer Receive a compliment from customer/agent Someone sends you a GIF Answered a coworkers question in the team chat Caller's first name starts with "T" Praise a coworker on Share and Perform Caller's first name starts with "S" Receive an out of office reply Helped a coworker Someone says they have a "quick" question Transferred a call Helped someone from another Team Caller's first name starts with "M" No missed calls all day Someone tells you to have a great day! Made a customer/agent laugh Ran a report for a customer Caller's first name starts with "D" Caller's first name starts with a "J" Dog or children in the background of a call Took a coffee break...or 3 Do a password reset First call resolution Post something on Share and Perform Defused an angry customer Receive a compliment from customer/agent Someone sends you a GIF Answered a coworkers question in the team chat Caller's first name starts with "T" Praise a coworker on Share and Perform Caller's first name starts with "S" Receive an out of office reply Helped a coworker Someone says they have a "quick" question Transferred a call Helped someone from another Team Caller's first name starts with "M" No missed calls all day Someone tells you to have a great day! Made a customer/agent laugh Ran a report for a customer Caller's first name starts with "D"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Caller's first name starts with a "J"
Dog or children in the background of a call
Took a coffee break...or 3
Do a password reset
First call resolution
Post something on Share and Perform
Defused an angry customer
Receive a compliment from customer/agent
Someone sends you a GIF
Answered a coworkers question in the team chat
Caller's first name starts with "T"
Praise a coworker on Share and Perform
Caller's first name starts with "S"
Receive an out of office reply
Helped a coworker
Someone says they have a "quick" question
Transferred a call
Helped someone from another Team
Caller's first name starts with "M"
No missed calls all day
Someone tells you to have a great day!
Made a customer/agent laugh
Ran a report for a customer
Caller's first name starts with "D"