Postsomethingon Shareand PerformDog orchildren inthebackgroundof a callSomeonetells youto have agreat day!Caller'sfirst namestarts with"S"Made acustomer/agentlaughDefusedan angrycustomer Praise acoworker onShare andPerformReceive acomplimentfromcustomer/agentFirst callresolutionNomissedcalls alldayTook acoffeebreak...or3Caller'sfirst namestarts with"D"Do apasswordreset Caller's firstname startswith "T"Someonesays theyhave a"quick"questionCaller'sfirst namestarts with"M"Transferreda callCaller'sfirst namestarts witha "J"Helpedsomeonefrom anotherTeamHelped acoworkerAnswered acoworkersquestion inthe teamchatRan areport foracustomerReceivean out ofofficereplySomeonesendsyou a GIFPostsomethingon Shareand PerformDog orchildren inthebackgroundof a callSomeonetells youto have agreat day!Caller'sfirst namestarts with"S"Made acustomer/agentlaughDefusedan angrycustomer Praise acoworker onShare andPerformReceive acomplimentfromcustomer/agentFirst callresolutionNomissedcalls alldayTook acoffeebreak...or3Caller'sfirst namestarts with"D"Do apasswordreset Caller's firstname startswith "T"Someonesays theyhave a"quick"questionCaller'sfirst namestarts with"M"Transferreda callCaller'sfirst namestarts witha "J"Helpedsomeonefrom anotherTeamHelped acoworkerAnswered acoworkersquestion inthe teamchatRan areport foracustomerReceivean out ofofficereplySomeonesendsyou a GIF

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post something on Share and Perform
  2. Dog or children in the background of a call
  3. Someone tells you to have a great day!
  4. Caller's first name starts with "S"
  5. Made a customer/agent laugh
  6. Defused an angry customer
  7. Praise a coworker on Share and Perform
  8. Receive a compliment from customer/agent
  9. First call resolution
  10. No missed calls all day
  11. Took a coffee break...or 3
  12. Caller's first name starts with "D"
  13. Do a password reset
  14. Caller's first name starts with "T"
  15. Someone says they have a "quick" question
  16. Caller's first name starts with "M"
  17. Transferred a call
  18. Caller's first name starts with a "J"
  19. Helped someone from another Team
  20. Helped a coworker
  21. Answered a coworkers question in the team chat
  22. Ran a report for a customer
  23. Receive an out of office reply
  24. Someone sends you a GIF