Helped someone from another Team Receive a compliment from customer/agent Took a coffee break...or 3 Caller's first name starts with "M" First call resolution Caller's first name starts with "D" Someone sends you a GIF Someone says they have a "quick" question Someone tells you to have a great day! Do a password reset Ran a report for a customer Caller's first name starts with a "J" Defused an angry customer Post something on Share and Perform Helped a coworker Caller's first name starts with "S" Caller's first name starts with "T" Answered a coworkers question in the team chat Receive an out of office reply Made a customer/agent laugh Transferred a call No missed calls all day Dog or children in the background of a call Praise a coworker on Share and Perform Helped someone from another Team Receive a compliment from customer/agent Took a coffee break...or 3 Caller's first name starts with "M" First call resolution Caller's first name starts with "D" Someone sends you a GIF Someone says they have a "quick" question Someone tells you to have a great day! Do a password reset Ran a report for a customer Caller's first name starts with a "J" Defused an angry customer Post something on Share and Perform Helped a coworker Caller's first name starts with "S" Caller's first name starts with "T" Answered a coworkers question in the team chat Receive an out of office reply Made a customer/agent laugh Transferred a call No missed calls all day Dog or children in the background of a call Praise a coworker on Share and Perform
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped someone from another Team
Receive a compliment from customer/agent
Took a coffee break...or 3
Caller's first name starts with "M"
First call resolution
Caller's first name starts with "D"
Someone sends you a GIF
Someone says they have a "quick" question
Someone tells you to have a great day!
Do a password reset
Ran a report for a customer
Caller's first name starts with a "J"
Defused an angry customer
Post something on Share and Perform
Helped a coworker
Caller's first name starts with "S"
Caller's first name starts with "T"
Answered a coworkers question in the team chat
Receive an out of office reply
Made a customer/agent laugh
Transferred a call
No missed calls all day
Dog or children in the background of a call
Praise a coworker on Share and Perform