Someone sends you a GIF No missed calls all day Receive a compliment from customer/agent Someone tells you to have a great day! Post something on Share and Perform Helped someone from another Team Transferred a call Ran a report for a customer Praise a coworker on Share and Perform Caller's first name starts with "S" Helped a coworker Caller's first name starts with "T" Took a coffee break...or 3 Dog or children in the background of a call Caller's first name starts with "M" Caller's first name starts with "D" Someone says they have a "quick" question Answered a coworkers question in the team chat Made a customer/agent laugh Defused an angry customer Do a password reset Caller's first name starts with a "J" First call resolution Receive an out of office reply Someone sends you a GIF No missed calls all day Receive a compliment from customer/agent Someone tells you to have a great day! Post something on Share and Perform Helped someone from another Team Transferred a call Ran a report for a customer Praise a coworker on Share and Perform Caller's first name starts with "S" Helped a coworker Caller's first name starts with "T" Took a coffee break...or 3 Dog or children in the background of a call Caller's first name starts with "M" Caller's first name starts with "D" Someone says they have a "quick" question Answered a coworkers question in the team chat Made a customer/agent laugh Defused an angry customer Do a password reset Caller's first name starts with a "J" First call resolution Receive an out of office reply
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Someone sends you a GIF
No missed calls all day
Receive a compliment from customer/agent
Someone tells you to have a great day!
Post something on Share and Perform
Helped someone from another Team
Transferred a call
Ran a report for a customer
Praise a coworker on Share and Perform
Caller's first name starts with "S"
Helped a coworker
Caller's first name starts with "T"
Took a coffee break...or 3
Dog or children in the background of a call
Caller's first name starts with "M"
Caller's first name starts with "D"
Someone says they have a "quick" question
Answered a coworkers question in the team chat
Made a customer/agent laugh
Defused an angry customer
Do a password reset
Caller's first name starts with a "J"
First call resolution
Receive an out of office reply