Someone tells you to have a great day! Caller's first name starts with "T" Post something on Share and Perform Helped someone from another Team Caller's first name starts with "M" Ran a report for a customer Dog or children in the background of a call First call resolution Made a customer/agent laugh Receive an out of office reply Answered a coworkers question in the team chat No missed calls all day Helped a coworker Someone sends you a GIF Took a coffee break...or 3 Transferred a call Caller's first name starts with "S" Someone says they have a "quick" question Caller's first name starts with "D" Praise a coworker on Share and Perform Do a password reset Receive a compliment from customer/agent Caller's first name starts with a "J" Defused an angry customer Someone tells you to have a great day! Caller's first name starts with "T" Post something on Share and Perform Helped someone from another Team Caller's first name starts with "M" Ran a report for a customer Dog or children in the background of a call First call resolution Made a customer/agent laugh Receive an out of office reply Answered a coworkers question in the team chat No missed calls all day Helped a coworker Someone sends you a GIF Took a coffee break...or 3 Transferred a call Caller's first name starts with "S" Someone says they have a "quick" question Caller's first name starts with "D" Praise a coworker on Share and Perform Do a password reset Receive a compliment from customer/agent Caller's first name starts with a "J" Defused an angry customer
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Someone tells you to have a great day!
Caller's first name starts with "T"
Post something on Share and Perform
Helped someone from another Team
Caller's first name starts with "M"
Ran a report for a customer
Dog or children in the background of a call
First call resolution
Made a customer/agent laugh
Receive an out of office reply
Answered a coworkers question in the team chat
No missed calls all day
Helped a coworker
Someone sends you a GIF
Took a coffee break...or 3
Transferred a call
Caller's first name starts with "S"
Someone says they have a "quick" question
Caller's first name starts with "D"
Praise a coworker on Share and Perform
Do a password reset
Receive a compliment from customer/agent
Caller's first name starts with a "J"
Defused an angry customer