Postsomethingon Shareand PerformDefusedan angrycustomer Helped acoworkerTransferreda callPraise acoworker onShare andPerformSomeonetells youto have agreat day!Caller'sfirst namestarts with"M"Caller'sfirst namestarts witha "J"First callresolution Caller's firstname startswith "T"Helpedsomeonefrom anotherTeamCaller'sfirst namestarts with"D"Ran areport foracustomerAnswered acoworkersquestion inthe teamchatReceive acomplimentfromcustomer/agentReceivean out ofofficereplyCaller'sfirst namestarts with"S"Made acustomer/agentlaughSomeonesays theyhave a"quick"questionSomeonesendsyou a GIFDo apasswordresetTook acoffeebreak...or3Dog orchildren inthebackgroundof a callNomissedcalls alldayPostsomethingon Shareand PerformDefusedan angrycustomer Helped acoworkerTransferreda callPraise acoworker onShare andPerformSomeonetells youto have agreat day!Caller'sfirst namestarts with"M"Caller'sfirst namestarts witha "J"First callresolution Caller's firstname startswith "T"Helpedsomeonefrom anotherTeamCaller'sfirst namestarts with"D"Ran areport foracustomerAnswered acoworkersquestion inthe teamchatReceive acomplimentfromcustomer/agentReceivean out ofofficereplyCaller'sfirst namestarts with"S"Made acustomer/agentlaughSomeonesays theyhave a"quick"questionSomeonesendsyou a GIFDo apasswordresetTook acoffeebreak...or3Dog orchildren inthebackgroundof a callNomissedcalls allday

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Post something on Share and Perform
  2. Defused an angry customer
  3. Helped a coworker
  4. Transferred a call
  5. Praise a coworker on Share and Perform
  6. Someone tells you to have a great day!
  7. Caller's first name starts with "M"
  8. Caller's first name starts with a "J"
  9. First call resolution
  10. Caller's first name starts with "T"
  11. Helped someone from another Team
  12. Caller's first name starts with "D"
  13. Ran a report for a customer
  14. Answered a coworkers question in the team chat
  15. Receive a compliment from customer/agent
  16. Receive an out of office reply
  17. Caller's first name starts with "S"
  18. Made a customer/agent laugh
  19. Someone says they have a "quick" question
  20. Someone sends you a GIF
  21. Do a password reset
  22. Took a coffee break...or 3
  23. Dog or children in the background of a call
  24. No missed calls all day