Dog orchildren inthebackgroundof a callCaller'sfirst namestarts with"D"Someonesendsyou a GIFReceivean out ofofficereplyHelpedsomeonefrom anotherTeamReceive acomplimentfromcustomer/agentCaller'sfirst namestarts with"S"First callresolutionPraise acoworker onShare andPerformCaller'sfirst namestarts witha "J"Transferreda callMade acustomer/agentlaughHelped acoworkerSomeonetells youto have agreat day! Caller's firstname startswith "T"Defusedan angrycustomer Do apasswordresetTook acoffeebreak...or3Answered acoworkersquestion inthe teamchatNomissedcalls alldayCaller'sfirst namestarts with"M"Postsomethingon Shareand PerformRan areport foracustomerSomeonesays theyhave a"quick"questionDog orchildren inthebackgroundof a callCaller'sfirst namestarts with"D"Someonesendsyou a GIFReceivean out ofofficereplyHelpedsomeonefrom anotherTeamReceive acomplimentfromcustomer/agentCaller'sfirst namestarts with"S"First callresolutionPraise acoworker onShare andPerformCaller'sfirst namestarts witha "J"Transferreda callMade acustomer/agentlaughHelped acoworkerSomeonetells youto have agreat day! Caller's firstname startswith "T"Defusedan angrycustomer Do apasswordresetTook acoffeebreak...or3Answered acoworkersquestion inthe teamchatNomissedcalls alldayCaller'sfirst namestarts with"M"Postsomethingon Shareand PerformRan areport foracustomerSomeonesays theyhave a"quick"question

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dog or children in the background of a call
  2. Caller's first name starts with "D"
  3. Someone sends you a GIF
  4. Receive an out of office reply
  5. Helped someone from another Team
  6. Receive a compliment from customer/agent
  7. Caller's first name starts with "S"
  8. First call resolution
  9. Praise a coworker on Share and Perform
  10. Caller's first name starts with a "J"
  11. Transferred a call
  12. Made a customer/agent laugh
  13. Helped a coworker
  14. Someone tells you to have a great day!
  15. Caller's first name starts with "T"
  16. Defused an angry customer
  17. Do a password reset
  18. Took a coffee break...or 3
  19. Answered a coworkers question in the team chat
  20. No missed calls all day
  21. Caller's first name starts with "M"
  22. Post something on Share and Perform
  23. Ran a report for a customer
  24. Someone says they have a "quick" question