Caller'sfirst namestarts witha "J"Took acoffeebreak...or3Caller'sfirst namestarts with"S"Dog orchildren inthebackgroundof a callPraise acoworker onShare andPerformCaller'sfirst namestarts with"M"Answered acoworkersquestion inthe teamchatHelped acoworkerPostsomethingon Shareand PerformSomeonetells youto have agreat day!Helpedsomeonefrom anotherTeamNomissedcalls alldayCaller'sfirst namestarts with"D"Ran areport foracustomerTransferreda callMade acustomer/agentlaughSomeonesays theyhave a"quick"questionDefusedan angrycustomer Receivean out ofofficereply Caller's firstname startswith "T"Do apasswordresetReceive acomplimentfromcustomer/agentSomeonesendsyou a GIFFirst callresolutionCaller'sfirst namestarts witha "J"Took acoffeebreak...or3Caller'sfirst namestarts with"S"Dog orchildren inthebackgroundof a callPraise acoworker onShare andPerformCaller'sfirst namestarts with"M"Answered acoworkersquestion inthe teamchatHelped acoworkerPostsomethingon Shareand PerformSomeonetells youto have agreat day!Helpedsomeonefrom anotherTeamNomissedcalls alldayCaller'sfirst namestarts with"D"Ran areport foracustomerTransferreda callMade acustomer/agentlaughSomeonesays theyhave a"quick"questionDefusedan angrycustomer Receivean out ofofficereply Caller's firstname startswith "T"Do apasswordresetReceive acomplimentfromcustomer/agentSomeonesendsyou a GIFFirst callresolution

Customer Support Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Caller's first name starts with a "J"
  2. Took a coffee break...or 3
  3. Caller's first name starts with "S"
  4. Dog or children in the background of a call
  5. Praise a coworker on Share and Perform
  6. Caller's first name starts with "M"
  7. Answered a coworkers question in the team chat
  8. Helped a coworker
  9. Post something on Share and Perform
  10. Someone tells you to have a great day!
  11. Helped someone from another Team
  12. No missed calls all day
  13. Caller's first name starts with "D"
  14. Ran a report for a customer
  15. Transferred a call
  16. Made a customer/agent laugh
  17. Someone says they have a "quick" question
  18. Defused an angry customer
  19. Receive an out of office reply
  20. Caller's first name starts with "T"
  21. Do a password reset
  22. Receive a compliment from customer/agent
  23. Someone sends you a GIF
  24. First call resolution