SpeedofdecisionResponsivenessSupportWarmtransferClaimantCLITeamworkMypleasureSettingexpectationsCaringEmployerDifficultconversationsLoyaltyTimelinessofpaymentHelpful9PatiencePromoterClearcommunication10LTDAnalystCustomerexperienceHow canI helpyou?BuildrapportEmpathyGo theextramileAppreciationYou'rewelcomeTransparencySpeedofdecisionResponsivenessSupportWarmtransferClaimantCLITeamworkMypleasureSettingexpectationsCaringEmployerDifficultconversationsLoyaltyTimelinessofpaymentHelpful9PatiencePromoterClearcommunication10LTDAnalystCustomerexperienceHow canI helpyou?BuildrapportEmpathyGo theextramileAppreciationYou'rewelcomeTransparency

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Speed of decision
  2. Responsiveness
  3. Support
  4. Warm transfer
  5. Claimant
  6. CLI
  7. Teamwork
  8. My pleasure
  9. Setting expectations
  10. Caring
  11. Employer
  12. Difficult conversations
  13. Loyalty
  14. Timeliness of payment
  15. Helpful
  16. 9
  17. Patience
  18. Promoter
  19. Clear communication
  20. 10
  21. LTD Analyst
  22. Customer experience
  23. How can I help you?
  24. Build rapport
  25. Empathy
  26. Go the extra mile
  27. Appreciation
  28. You're welcome
  29. Transparency