Promoter Helpful LTD Analyst Loyalty 9 Build rapport Employer Timeliness of payment Caring You're welcome Difficult conversations Responsiveness My pleasure Clear communication Claimant Speed of decision Setting expectations Customer experience How can I help you? Appreciation Patience Support Empathy CLI 10 Go the extra mile Warm transfer Teamwork Transparency Promoter Helpful LTD Analyst Loyalty 9 Build rapport Employer Timeliness of payment Caring You're welcome Difficult conversations Responsiveness My pleasure Clear communication Claimant Speed of decision Setting expectations Customer experience How can I help you? Appreciation Patience Support Empathy CLI 10 Go the extra mile Warm transfer Teamwork Transparency
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Promoter
Helpful
LTD Analyst
Loyalty
9
Build rapport
Employer
Timeliness of payment
Caring
You're welcome
Difficult conversations
Responsiveness
My pleasure
Clear communication
Claimant
Speed of decision
Setting expectations
Customer experience
How can I help you?
Appreciation
Patience
Support
Empathy
CLI
10
Go the extra mile
Warm transfer
Teamwork
Transparency