Transparency 9 Empathy Employer Clear communication Setting expectations Loyalty Warm transfer How can I help you? Responsiveness Speed of decision Helpful You're welcome Patience Build rapport Go the extra mile Caring Support Claimant Teamwork Timeliness of payment My pleasure Appreciation Promoter CLI 10 Difficult conversations LTD Analyst Customer experience Transparency 9 Empathy Employer Clear communication Setting expectations Loyalty Warm transfer How can I help you? Responsiveness Speed of decision Helpful You're welcome Patience Build rapport Go the extra mile Caring Support Claimant Teamwork Timeliness of payment My pleasure Appreciation Promoter CLI 10 Difficult conversations LTD Analyst Customer experience
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Transparency
9
Empathy
Employer
Clear communication
Setting expectations
Loyalty
Warm transfer
How can I help you?
Responsiveness
Speed of decision
Helpful
You're welcome
Patience
Build rapport
Go the extra mile
Caring
Support
Claimant
Teamwork
Timeliness of payment
My pleasure
Appreciation
Promoter
CLI
10
Difficult conversations
LTD Analyst
Customer experience