Warm transfer Clear communication Build rapport Customer experience Speed of decision Empathy LTD Analyst My pleasure Helpful 9 Responsiveness Appreciation Go the extra mile You're welcome Teamwork Promoter Caring Claimant Setting expectations 10 CLI Loyalty How can I help you? Patience Difficult conversations Transparency Employer Timeliness of payment Support Warm transfer Clear communication Build rapport Customer experience Speed of decision Empathy LTD Analyst My pleasure Helpful 9 Responsiveness Appreciation Go the extra mile You're welcome Teamwork Promoter Caring Claimant Setting expectations 10 CLI Loyalty How can I help you? Patience Difficult conversations Transparency Employer Timeliness of payment Support
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Warm transfer
Clear communication
Build rapport
Customer experience
Speed of decision
Empathy
LTD Analyst
My pleasure
Helpful
9
Responsiveness
Appreciation
Go the extra mile
You're welcome
Teamwork
Promoter
Caring
Claimant
Setting expectations
10
CLI
Loyalty
How can I help you?
Patience
Difficult conversations
Transparency
Employer
Timeliness of payment
Support