(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A customer call looking for you
"I left my card in the ATM"
"I forgot my pin"
Customer
comes in
wearing
sunglasses
"I'm locked out of my online banking"
"Can I get a
printout/ statement?"
"This is
the banks
fault"
A customer
asks for a
fee refunded
"I need to make a deposit"
"I'm locked out of my online banking"
Non-Customer
comes to
cash check.
"Can I
talk to
....."
A customer
comes in to do
something they
could have done
on mobile
banking