(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Made a positive impact on a customer's experience
Left an internal note in Phoenix for Account Management
Got a Good Chat Rating
Fixed a small mistake
Learned a helpful tip from an experienced agent
Averaged 6 tickets an hour
Requested a chat rating
Answered a billing question
Attended the Monthly CS Recap Meeting
Got a QA score above 80
Had a question answered by the Shift Lead in the #customersupport channel
Downvoted an answer Ollie gave me
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
Answered a product troubleshooting question
Upvoted an answer Ollie gave me
Chatted with an upset customer
Completed my 1st shift
after training
Went back into a "Solved" Static ticket and left an internal note
Used the Cancellation macro
Customized a macro to the situation
Used the Confirm security PIN macro
Improved my QA score
Accidentally sent a message before finished typing
Placed an order OR completed an RMA in Phoenix
Added a small courtesy credit to a customer's account
