(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Improved my QA score
Used the Confirm security PIN macro
Answered a product troubleshooting question
Averaged 6 tickets an hour
Added a small courtesy credit to a customer's account
Used the Cancellation macro
Downvoted an answer Ollie gave me
Got a Good Chat Rating
Had a question answered by the Shift Lead in the #customersupport channel
Fixed a small mistake
Made a positive impact on a customer's experience
Answered a billing question
Completed my 1st shift
after training
Requested a chat rating
Went back into a "Solved" Static ticket and left an internal note
Upvoted an answer Ollie gave me
Attended the Monthly CS Recap Meeting
Customized a macro to the situation
Read and understood an important update in the CS Priority channels & acknowledged with an emoji
Accidentally sent a message before finished typing
Left an internal note in Phoenix for Account Management
