(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No, the borrower has waited too late to move due date.
MK24
G1W5
send letter H370 in CLASS
notate the account that the borrower wants to keep auto pay
No, they will not receive the CTL
Yes, being FORC if borrower is in autopay it will continue to process.
Yes, changes can be made up until the day before extraction
I don't really know
No, we need to advised the borrower to set up paperless permissions
offer to place the borrower back in FORC
yes, send the borrower to idt department to have due date changed.
Escalate the call
Send IDT, and advised the borrower of the timeframe.
gj1b
send them to Aidvantage.com for self-serve options
Yes, as long as there is a valid email address on file.
Autopay will not continue while in FORC, however if the borrower wish to make payments they can.
Advised the borrower we do not sent out those letters
Send letter H307 in CLASS or CARES
send idt for account research
disconnect from the borrower
connect them to Military Department
Yes, the auto pay will continue so that the borrower will not have any delinquencies after the FORC.