(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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disconnect from the borrower
MK24
Autopay will not continue while in FORC, however if the borrower wish to make payments they can.
offer to place the borrower back in FORC
Send IDT, and advised the borrower of the timeframe.
Yes, the auto pay will continue so that the borrower will not have any delinquencies after the FORC.
send them to Aidvantage.com for self-serve options
I don't really know
Escalate the call
gj1b
G1W5
connect them to Military Department
No, we need to advised the borrower to set up paperless permissions
No, they will not receive the CTL
notate the account that the borrower wants to keep auto pay
send idt for account research
yes, send the borrower to idt department to have due date changed.
Advised the borrower we do not sent out those letters
Send letter H307 in CLASS or CARES
Yes, being FORC if borrower is in autopay it will continue to process.
Yes, as long as there is a valid email address on file.
Yes, changes can be made up until the day before extraction
send letter H370 in CLASS
No, the borrower has waited too late to move due date.