(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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No, the borrower has waited too late to move due date.
Yes, changes can be made up until the day before extraction
No, they will not receive the CTL
send idt for account research
gj1b
offer to place the borrower back in FORC
Yes, being FORC if borrower is in autopay it will continue to process.
connect them to Military Department
notate the account that the borrower wants to keep auto pay
Escalate the call
Send letter H307 in CLASS or CARES
send them to Aidvantage.com for self-serve options
MK24
Yes, as long as there is a valid email address on file.
send letter H370 in CLASS
No, we need to advised the borrower to set up paperless permissions
Autopay will not continue while in FORC, however if the borrower wish to make payments they can.
disconnect from the borrower
Advised the borrower we do not sent out those letters
Yes, the auto pay will continue so that the borrower will not have any delinquencies after the FORC.
yes, send the borrower to idt department to have due date changed.
Send IDT, and advised the borrower of the timeframe.
