(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Donna came in
Request to reverse overdraft fee
Someone incorrectly responds to "Welcome to BMO"
Client asks for "free samples"
Chris came in
Some claims another branch never answers their phone
A banker told everyone they opened a new account in the RRB chat