Free!CaseFilesrequireddocumentsmust be keptin case filesOutreachMaterialsmust bepre-approvedPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidySubsidySubsidy isa onetimebenefitMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearreportingofficeclosuresofficeupdates@capky.orgVendorsVendorsmust bemonitored 1every 5yearsPropanetankssmaller than100 lbs arenot to beauthorizedNovember-MarchCFN's canbe usedNov-MarchQualityof LifeLIHEAPhelpsimprove thequality of lifeSupportthe link tosupport canbe found onCASTiNETKYHH mustreside inKYKeroseneis limitedto 50 galperapplicationCFNCFN standsforCertificate ofFinancialNeedDenialLettersmust bekept in thecase filechecklistin a handy toolin the manualto ensure thecase is completTrainingvideosthe linkcan befound onCASTiNETCrisissituationsmust beresolvedwithin 48hours4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayFaceto faceis thepreferredinterviewmethodHouseholdHouseholdis definedin theManualFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dFederallyFundedLIHEAP isa federallyfundedprogramBenefindis used toverify SNAPand TANFbenefitsPriorMonth'sincomeis used todetermineeligibilityWoodismeasuredin cordsor ricksVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.1986CAA have beenadministeringthe LIHEAPprogram since1986NoticeofAppealsis explainedand given tothe applicantIncomeEligibleHH mustbe incomeeligibleAwardLettersare used toverify SSand SSIincome130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLLifethreateningsituationsmust beresolvedwithin 18hoursAuthorizedRepcan be usedif applicant isunable toapply forthemselvesResponsibilityof HomeEnergy CostsMustbeverifiedContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopen921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPHardshipReconnectCFN can beused for ahardshipreconnectVendordisclosurestatementsaresignedannuallyby all staffFree!CaseFilesrequireddocumentsmust be keptin case filesOutreachMaterialsmust bepre-approvedPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidySubsidySubsidy isa onetimebenefitMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearreportingofficeclosuresofficeupdates@capky.orgVendorsVendorsmust bemonitored 1every 5yearsPropanetankssmaller than100 lbs arenot to beauthorizedNovember-MarchCFN's canbe usedNov-MarchQualityof LifeLIHEAPhelpsimprove thequality of lifeSupportthe link tosupport canbe found onCASTiNETKYHH mustreside inKYKeroseneis limitedto 50 galperapplicationCFNCFN standsforCertificate ofFinancialNeedDenialLettersmust bekept in thecase filechecklistin a handy toolin the manualto ensure thecase is completTrainingvideosthe linkcan befound onCASTiNETCrisissituationsmust beresolvedwithin 48hours4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayFaceto faceis thepreferredinterviewmethodHouseholdHouseholdis definedin theManualFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dFederallyFundedLIHEAP isa federallyfundedprogramBenefindis used toverify SNAPand TANFbenefitsPriorMonth'sincomeis used todetermineeligibilityWoodismeasuredin cordsor ricksVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.1986CAA have beenadministeringthe LIHEAPprogram since1986NoticeofAppealsis explainedand given tothe applicantIncomeEligibleHH mustbe incomeeligibleAwardLettersare used toverify SSand SSIincome130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLLifethreateningsituationsmust beresolvedwithin 18hoursAuthorizedRepcan be usedif applicant isunable toapply forthemselvesResponsibilityof HomeEnergy CostsMustbeverifiedContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopen921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPHardshipReconnectCFN can beused for ahardshipreconnectVendordisclosurestatementsaresignedannuallyby all staff

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
P
2
E E
3
A A
4
P P
5
H H
6
P P
7
E E
8
H H
9
A A
10
A A
11
E E
12
P P
13
H H
14
A A
15
H H
16
E E
17
P P
18
A A
19
P P
20
H H
21
H H
22
E E
23
E E
24
H H
25
E E
26
E E
27
E E
28
A A
29
H H
30
A A
31
P P
32
E E
33
H H
34
A A
35
P P
36
P P
37
P P
38
H H
39
A A
40
A A
  1. P-Free!
  2. E-required documents must be kept in case files
    E-Case Files
  3. A-must be pre-approved
    A-Outreach Materials
  4. P-elderly and disabled on a fixed income can pre-register for subsidy
    P-Pre-registration
  5. H-Subsidy is a one time benefit
    H-Subsidy
  6. P-Every subcontractor is monitored at least once during the program year
    P-Monitoring
  7. E-officeupdates@capky.org
    E-reporting office closures
  8. H-Vendors must be monitored 1 every 5 years
    H-Vendors
  9. A-smaller than 100 lbs are not to be authorized
    A-Propane tanks
  10. A-CFN's can be used Nov-March
    A-November-March
  11. E-LIHEAP helps improve the quality of life
    E-Quality of Life
  12. P-the link to support can be found on CASTiNET
    P-Support
  13. H-HH must reside in KY
    H-KY
  14. A-is limited to 50 gal per application
    A-Kerosene
  15. H-CFN stands for Certificate of Financial Need
    H-CFN
  16. E-must be kept in the case file
    E-Denial Letters
  17. P-in a handy tool in the manual to ensure the case is complet
    P-checklist
  18. A-the link can be found on CASTiNET
    A-Training videos
  19. P-must be resolved within 48 hours
    P-Crisis situations
  20. H-offices must be available to the public a minimum of 4 hours per day
    H-4 hours per day
  21. H-is the preferred interview method
    H-Face to face
  22. E-Household is defined in the Manual
    E-Household
  23. E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
    E-Fraud & Abuse Reports
  24. H-LIHEAP is a federally funded program
    H-Federally Funded
  25. E-is used to verify SNAP and TANF benefits
    E-Benefind
  26. E-is used to determine eligibility
    E-Prior Month's income
  27. E-is measured in cords or ricks
    E-Wood
  28. A-is done prior to the first heating component of the program year.
    A-Vendor Recruitment
  29. H-CAA have been administering the LIHEAP program since 1986
    H-1986
  30. A-is explained and given to the applicant
    A-Notice of Appeals
  31. P-HH must be income eligible
    P-Income Eligible
  32. E-are used to verify SS and SSI income
    E-Award Letters
  33. H-HH are considered income eligible if gross HH income is at or below 130% FPL
    H-130% FPL
  34. A-must be resolved within 18 hours
    A-Life threatening situations
  35. P-can be used if applicant is unable to apply for themselves
    P-Authorized Rep
  36. P-Must be verified
    P-Responsibility of Home Energy Costs
  37. P-are funds held back during crisis to help keep agencies open
    P-Contingency Funds
  38. H-is the administrative Regulation guiding LIHEAP
    H-921 KAR 4:116 KY
  39. A-CFN can be used for a hardship reconnect
    A-Hardship Reconnect
  40. A-are signed annually by all staff
    A-Vendor disclosure statements