PriorMonth'sincomeis used todetermineeligibilityPropanetankssmaller than100 lbs arenot to beauthorizedLifethreateningsituationsmust beresolvedwithin 18hoursAuthorizedRepcan be usedif applicant isunable toapply forthemselves921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPCFNCFN standsforCertificate ofFinancialNeedOutreachMaterialsmust bepre-approved1986CAA have beenadministeringthe LIHEAPprogram since1986MonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearVendorsVendorsmust bemonitored 1every 5yearsSubsidySubsidy isa onetimebenefitSupportthe link tosupport canbe found onCASTiNETNoticeofAppealsis explainedand given tothe applicantCaseFilesrequireddocumentsmust be keptin case filesKYHH mustreside inKYKeroseneis limitedto 50 galperapplicationchecklistin a handy toolin the manualto ensure thecase is completQualityof LifeLIHEAPhelpsimprove thequality of lifeBenefindis used toverify SNAPand TANFbenefitsFaceto faceis thepreferredinterviewmethodHouseholdHouseholdis definedin theManualResponsibilityof HomeEnergy CostsMustbeverifiedVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.DenialLettersmust bekept in thecase fileHardshipReconnectCFN can beused for ahardshipreconnectWoodismeasuredin cordsor ricksPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyFederallyFundedLIHEAP isa federallyfundedprogramFree!Crisissituationsmust beresolvedwithin 48hours4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayVendordisclosurestatementsaresignedannuallyby all staffContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenAwardLettersare used toverify SSand SSIincome130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLIncomeEligibleHH mustbe incomeeligibleTrainingvideosthe linkcan befound onCASTiNETFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dNovember-MarchCFN's canbe usedNov-Marchreportingofficeclosuresofficeupdates@capky.orgPriorMonth'sincomeis used todetermineeligibilityPropanetankssmaller than100 lbs arenot to beauthorizedLifethreateningsituationsmust beresolvedwithin 18hoursAuthorizedRepcan be usedif applicant isunable toapply forthemselves921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPCFNCFN standsforCertificate ofFinancialNeedOutreachMaterialsmust bepre-approved1986CAA have beenadministeringthe LIHEAPprogram since1986MonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearVendorsVendorsmust bemonitored 1every 5yearsSubsidySubsidy isa onetimebenefitSupportthe link tosupport canbe found onCASTiNETNoticeofAppealsis explainedand given tothe applicantCaseFilesrequireddocumentsmust be keptin case filesKYHH mustreside inKYKeroseneis limitedto 50 galperapplicationchecklistin a handy toolin the manualto ensure thecase is completQualityof LifeLIHEAPhelpsimprove thequality of lifeBenefindis used toverify SNAPand TANFbenefitsFaceto faceis thepreferredinterviewmethodHouseholdHouseholdis definedin theManualResponsibilityof HomeEnergy CostsMustbeverifiedVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.DenialLettersmust bekept in thecase fileHardshipReconnectCFN can beused for ahardshipreconnectWoodismeasuredin cordsor ricksPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyFederallyFundedLIHEAP isa federallyfundedprogramFree!Crisissituationsmust beresolvedwithin 48hours4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayVendordisclosurestatementsaresignedannuallyby all staffContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenAwardLettersare used toverify SSand SSIincome130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLIncomeEligibleHH mustbe incomeeligibleTrainingvideosthe linkcan befound onCASTiNETFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dNovember-MarchCFN's canbe usedNov-Marchreportingofficeclosuresofficeupdates@capky.org

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
E E
2
A A
3
A A
4
P P
5
H H
6
H H
7
A A
8
H H
9
P P
10
H H
11
H H
12
P P
13
A A
14
E E
15
H H
16
A A
17
P P
18
E E
19
E E
20
H H
21
E E
22
P P
23
A A
24
E E
25
A A
26
E E
27
P P
28
H H
29
P
30
P P
31
H H
32
A A
33
P P
34
E E
35
H H
36
P P
37
A A
38
E E
39
A A
40
E E
  1. E-is used to determine eligibility
    E-Prior Month's income
  2. A-smaller than 100 lbs are not to be authorized
    A-Propane tanks
  3. A-must be resolved within 18 hours
    A-Life threatening situations
  4. P-can be used if applicant is unable to apply for themselves
    P-Authorized Rep
  5. H-is the administrative Regulation guiding LIHEAP
    H-921 KAR 4:116 KY
  6. H-CFN stands for Certificate of Financial Need
    H-CFN
  7. A-must be pre-approved
    A-Outreach Materials
  8. H-CAA have been administering the LIHEAP program since 1986
    H-1986
  9. P-Every subcontractor is monitored at least once during the program year
    P-Monitoring
  10. H-Vendors must be monitored 1 every 5 years
    H-Vendors
  11. H-Subsidy is a one time benefit
    H-Subsidy
  12. P-the link to support can be found on CASTiNET
    P-Support
  13. A-is explained and given to the applicant
    A-Notice of Appeals
  14. E-required documents must be kept in case files
    E-Case Files
  15. H-HH must reside in KY
    H-KY
  16. A-is limited to 50 gal per application
    A-Kerosene
  17. P-in a handy tool in the manual to ensure the case is complet
    P-checklist
  18. E-LIHEAP helps improve the quality of life
    E-Quality of Life
  19. E-is used to verify SNAP and TANF benefits
    E-Benefind
  20. H-is the preferred interview method
    H-Face to face
  21. E-Household is defined in the Manual
    E-Household
  22. P-Must be verified
    P-Responsibility of Home Energy Costs
  23. A-is done prior to the first heating component of the program year.
    A-Vendor Recruitment
  24. E-must be kept in the case file
    E-Denial Letters
  25. A-CFN can be used for a hardship reconnect
    A-Hardship Reconnect
  26. E-is measured in cords or ricks
    E-Wood
  27. P-elderly and disabled on a fixed income can pre-register for subsidy
    P-Pre-registration
  28. H-LIHEAP is a federally funded program
    H-Federally Funded
  29. P-Free!
  30. P-must be resolved within 48 hours
    P-Crisis situations
  31. H-offices must be available to the public a minimum of 4 hours per day
    H-4 hours per day
  32. A-are signed annually by all staff
    A-Vendor disclosure statements
  33. P-are funds held back during crisis to help keep agencies open
    P-Contingency Funds
  34. E-are used to verify SS and SSI income
    E-Award Letters
  35. H-HH are considered income eligible if gross HH income is at or below 130% FPL
    H-130% FPL
  36. P-HH must be income eligible
    P-Income Eligible
  37. A-the link can be found on CASTiNET
    A-Training videos
  38. E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
    E-Fraud & Abuse Reports
  39. A-CFN's can be used Nov-March
    A-November-March
  40. E-officeupdates@capky.org
    E-reporting office closures