VendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.November-MarchCFN's canbe usedNov-MarchHouseholdHouseholdis definedin theManualFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dKYHH mustreside inKYCrisissituationsmust beresolvedwithin 48hoursOutreachMaterialsmust bepre-approved921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPVendordisclosurestatementsaresignedannuallyby all staffSupportthe link tosupport canbe found onCASTiNETCFNCFN standsforCertificate ofFinancialNeedPriorMonth'sincomeis used todetermineeligibilitySubsidySubsidy isa onetimebenefit1986CAA have beenadministeringthe LIHEAPprogram since1986Free!Qualityof LifeLIHEAPhelpsimprove thequality of lifeResponsibilityof HomeEnergy CostsMustbeverifiedIncomeEligibleHH mustbe incomeeligibleContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenAwardLettersare used toverify SSand SSIincomeFaceto faceis thepreferredinterviewmethodchecklistin a handy toolin the manualto ensure thecase is complet4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayAuthorizedRepcan be usedif applicant isunable toapply forthemselvesHardshipReconnectCFN can beused for ahardshipreconnectVendorsVendorsmust bemonitored 1every 5yearsMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearBenefindis used toverify SNAPand TANFbenefitsCaseFilesrequireddocumentsmust be keptin case filesWoodismeasuredin cordsor ricksFederallyFundedLIHEAP isa federallyfundedprogram130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLreportingofficeclosuresofficeupdates@capky.orgDenialLettersmust bekept in thecase fileLifethreateningsituationsmust beresolvedwithin 18hoursNoticeofAppealsis explainedand given tothe applicantPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyPropanetankssmaller than100 lbs arenot to beauthorizedKeroseneis limitedto 50 galperapplicationTrainingvideosthe linkcan befound onCASTiNETVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.November-MarchCFN's canbe usedNov-MarchHouseholdHouseholdis definedin theManualFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dKYHH mustreside inKYCrisissituationsmust beresolvedwithin 48hoursOutreachMaterialsmust bepre-approved921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPVendordisclosurestatementsaresignedannuallyby all staffSupportthe link tosupport canbe found onCASTiNETCFNCFN standsforCertificate ofFinancialNeedPriorMonth'sincomeis used todetermineeligibilitySubsidySubsidy isa onetimebenefit1986CAA have beenadministeringthe LIHEAPprogram since1986Free!Qualityof LifeLIHEAPhelpsimprove thequality of lifeResponsibilityof HomeEnergy CostsMustbeverifiedIncomeEligibleHH mustbe incomeeligibleContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenAwardLettersare used toverify SSand SSIincomeFaceto faceis thepreferredinterviewmethodchecklistin a handy toolin the manualto ensure thecase is complet4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayAuthorizedRepcan be usedif applicant isunable toapply forthemselvesHardshipReconnectCFN can beused for ahardshipreconnectVendorsVendorsmust bemonitored 1every 5yearsMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearBenefindis used toverify SNAPand TANFbenefitsCaseFilesrequireddocumentsmust be keptin case filesWoodismeasuredin cordsor ricksFederallyFundedLIHEAP isa federallyfundedprogram130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLreportingofficeclosuresofficeupdates@capky.orgDenialLettersmust bekept in thecase fileLifethreateningsituationsmust beresolvedwithin 18hoursNoticeofAppealsis explainedand given tothe applicantPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyPropanetankssmaller than100 lbs arenot to beauthorizedKeroseneis limitedto 50 galperapplicationTrainingvideosthe linkcan befound onCASTiNET

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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A A
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A A
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E E
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E E
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H H
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P P
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A A
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H H
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A A
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P P
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H H
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E E
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H H
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H H
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P
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E E
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P P
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P P
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P P
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E E
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H H
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P P
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H H
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P P
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A A
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H H
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P P
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E E
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E E
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E E
31
H H
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H H
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E E
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E E
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A A
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A A
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P P
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A A
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A A
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A A
  1. A-is done prior to the first heating component of the program year.
    A-Vendor Recruitment
  2. A-CFN's can be used Nov-March
    A-November-March
  3. E-Household is defined in the Manual
    E-Household
  4. E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
    E-Fraud & Abuse Reports
  5. H-HH must reside in KY
    H-KY
  6. P-must be resolved within 48 hours
    P-Crisis situations
  7. A-must be pre-approved
    A-Outreach Materials
  8. H-is the administrative Regulation guiding LIHEAP
    H-921 KAR 4:116 KY
  9. A-are signed annually by all staff
    A-Vendor disclosure statements
  10. P-the link to support can be found on CASTiNET
    P-Support
  11. H-CFN stands for Certificate of Financial Need
    H-CFN
  12. E-is used to determine eligibility
    E-Prior Month's income
  13. H-Subsidy is a one time benefit
    H-Subsidy
  14. H-CAA have been administering the LIHEAP program since 1986
    H-1986
  15. P-Free!
  16. E-LIHEAP helps improve the quality of life
    E-Quality of Life
  17. P-Must be verified
    P-Responsibility of Home Energy Costs
  18. P-HH must be income eligible
    P-Income Eligible
  19. P-are funds held back during crisis to help keep agencies open
    P-Contingency Funds
  20. E-are used to verify SS and SSI income
    E-Award Letters
  21. H-is the preferred interview method
    H-Face to face
  22. P-in a handy tool in the manual to ensure the case is complet
    P-checklist
  23. H-offices must be available to the public a minimum of 4 hours per day
    H-4 hours per day
  24. P-can be used if applicant is unable to apply for themselves
    P-Authorized Rep
  25. A-CFN can be used for a hardship reconnect
    A-Hardship Reconnect
  26. H-Vendors must be monitored 1 every 5 years
    H-Vendors
  27. P-Every subcontractor is monitored at least once during the program year
    P-Monitoring
  28. E-is used to verify SNAP and TANF benefits
    E-Benefind
  29. E-required documents must be kept in case files
    E-Case Files
  30. E-is measured in cords or ricks
    E-Wood
  31. H-LIHEAP is a federally funded program
    H-Federally Funded
  32. H-HH are considered income eligible if gross HH income is at or below 130% FPL
    H-130% FPL
  33. E-officeupdates@capky.org
    E-reporting office closures
  34. E-must be kept in the case file
    E-Denial Letters
  35. A-must be resolved within 18 hours
    A-Life threatening situations
  36. A-is explained and given to the applicant
    A-Notice of Appeals
  37. P-elderly and disabled on a fixed income can pre-register for subsidy
    P-Pre-registration
  38. A-smaller than 100 lbs are not to be authorized
    A-Propane tanks
  39. A-is limited to 50 gal per application
    A-Kerosene
  40. A-the link can be found on CASTiNET
    A-Training videos