Support the link to support can be found on CASTiNET checklist in a handy tool in the manual to ensure the case is complet Hardship Reconnect CFN can be used for a hardship reconnect Benefind is used to verify SNAP and TANF benefits Vendor disclosure statements are signed annually by all staff Outreach Materials must be pre- approved Prior Month's income is used to determine eligibility Household Household is defined in the Manual Vendor Recruitment is done prior to the first heating component of the program year. Monitoring Every subcontractor is monitored at least once during the program year Award Letters are used to verify SS and SSI income Propane tanks smaller than 100 lbs are not to be authorized Training videos the link can be found on CASTiNET 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Wood is measured in cords or ricks Vendors Vendors must be monitored 1 every 5 years Subsidy Subsidy is a one time benefit Income Eligible HH must be income eligible CFN CFN stands for Certificate of Financial Need Pre- registration elderly and disabled on a fixed income can pre-register for subsidy 1986 CAA have been administering the LIHEAP program since 1986 reporting office closures officeupdates@capky.org Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd Responsibility of Home Energy Costs Must be verified 4 hours per day offices must be available to the public a minimum of 4 hours per day Free! Authorized Rep can be used if applicant is unable to apply for themselves Crisis situations must be resolved within 48 hours KY HH must reside in KY November- March CFN's can be used Nov- March Denial Letters must be kept in the case file Kerosene is limited to 50 gal per application Federally Funded LIHEAP is a federally funded program Case Files required documents must be kept in case files Life threatening situations must be resolved within 18 hours 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Quality of Life LIHEAP helps improve the quality of life Face to face is the preferred interview method Contingency Funds are funds held back during crisis to help keep agencies open Notice of Appeals is explained and given to the applicant Support the link to support can be found on CASTiNET checklist in a handy tool in the manual to ensure the case is complet Hardship Reconnect CFN can be used for a hardship reconnect Benefind is used to verify SNAP and TANF benefits Vendor disclosure statements are signed annually by all staff Outreach Materials must be pre- approved Prior Month's income is used to determine eligibility Household Household is defined in the Manual Vendor Recruitment is done prior to the first heating component of the program year. Monitoring Every subcontractor is monitored at least once during the program year Award Letters are used to verify SS and SSI income Propane tanks smaller than 100 lbs are not to be authorized Training videos the link can be found on CASTiNET 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Wood is measured in cords or ricks Vendors Vendors must be monitored 1 every 5 years Subsidy Subsidy is a one time benefit Income Eligible HH must be income eligible CFN CFN stands for Certificate of Financial Need Pre- registration elderly and disabled on a fixed income can pre-register for subsidy 1986 CAA have been administering the LIHEAP program since 1986 reporting office closures officeupdates@capky.org Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd Responsibility of Home Energy Costs Must be verified 4 hours per day offices must be available to the public a minimum of 4 hours per day Free! Authorized Rep can be used if applicant is unable to apply for themselves Crisis situations must be resolved within 48 hours KY HH must reside in KY November- March CFN's can be used Nov- March Denial Letters must be kept in the case file Kerosene is limited to 50 gal per application Federally Funded LIHEAP is a federally funded program Case Files required documents must be kept in case files Life threatening situations must be resolved within 18 hours 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Quality of Life LIHEAP helps improve the quality of life Face to face is the preferred interview method Contingency Funds are funds held back during crisis to help keep agencies open Notice of Appeals is explained and given to the applicant
(Print)
P-the link to support can be found on CASTiNET
P-in a handy tool in the manual to ensure the case is complet
A-CFN can be used for a hardship reconnect
E-is used to verify SNAP and TANF benefits
A-are signed annually by all staff
A-must be pre-approved
E-is used to determine eligibility
E-Household is defined in the Manual
A-is done prior to the first heating component of the program year.
P-Every subcontractor is monitored at least once during the program year
E-are used to verify SS and SSI income
A-smaller than 100 lbs are not to be authorized
A-the link can be found on CASTiNET
H-is the administrative Regulation guiding LIHEAP
E-is measured in cords or ricks
H-Vendors must be monitored 1 every 5 years
H-Subsidy is a one time benefit
P-HH must be income eligible
H-CFN stands for Certificate of Financial Need
P-elderly and disabled on a fixed income can pre-register for subsidy
H-CAA have been administering the LIHEAP program since 1986
E-officeupdates@capky.org
E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
P-Must be verified
H-offices must be available to the public a minimum of 4 hours per day
P-Free!
P-can be used if applicant is unable to apply for themselves
P-must be resolved within 48 hours
H-HH must reside in KY
A-CFN's can be used Nov-March
E-must be kept in the case file
A-is limited to 50 gal per application
H-LIHEAP is a federally funded program
E-required documents must be kept in case files
A-must be resolved within 18 hours
H-HH are considered income eligible if gross HH income is at or below 130% FPL
E-LIHEAP helps improve the quality of life
H-is the preferred interview method
P-are funds held back during crisis to help keep agencies open
A-is explained and given to the applicant
