Crisissituationsmust beresolvedwithin 48hoursNoticeofAppealsis explainedand given tothe applicantVendordisclosurestatementsaresignedannuallyby all staffFederallyFundedLIHEAP isa federallyfundedprogramAwardLettersare used toverify SSand SSIincomeNovember-MarchCFN's canbe usedNov-MarchPropanetankssmaller than100 lbs arenot to beauthorizedVendorsVendorsmust bemonitored 1every 5yearsFaceto faceis thepreferredinterviewmethodKeroseneis limitedto 50 galperapplicationTrainingvideosthe linkcan befound onCASTiNETHouseholdHouseholdis definedin theManual4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per day1986CAA have beenadministeringthe LIHEAPprogram since1986IncomeEligibleHH mustbe incomeeligibleAuthorizedRepcan be usedif applicant isunable toapply forthemselvesCaseFilesrequireddocumentsmust be keptin case filesSupportthe link tosupport canbe found onCASTiNET130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearPriorMonth'sincomeis used todetermineeligibility921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.reportingofficeclosuresofficeupdates@capky.orgPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyKYHH mustreside inKYQualityof LifeLIHEAPhelpsimprove thequality of lifeCFNCFN standsforCertificate ofFinancialNeedchecklistin a handy toolin the manualto ensure thecase is completBenefindis used toverify SNAPand TANFbenefitsFree!HardshipReconnectCFN can beused for ahardshipreconnectFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dDenialLettersmust bekept in thecase fileWoodismeasuredin cordsor ricksLifethreateningsituationsmust beresolvedwithin 18hoursResponsibilityof HomeEnergy CostsMustbeverifiedContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenOutreachMaterialsmust bepre-approvedSubsidySubsidy isa onetimebenefitCrisissituationsmust beresolvedwithin 48hoursNoticeofAppealsis explainedand given tothe applicantVendordisclosurestatementsaresignedannuallyby all staffFederallyFundedLIHEAP isa federallyfundedprogramAwardLettersare used toverify SSand SSIincomeNovember-MarchCFN's canbe usedNov-MarchPropanetankssmaller than100 lbs arenot to beauthorizedVendorsVendorsmust bemonitored 1every 5yearsFaceto faceis thepreferredinterviewmethodKeroseneis limitedto 50 galperapplicationTrainingvideosthe linkcan befound onCASTiNETHouseholdHouseholdis definedin theManual4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per day1986CAA have beenadministeringthe LIHEAPprogram since1986IncomeEligibleHH mustbe incomeeligibleAuthorizedRepcan be usedif applicant isunable toapply forthemselvesCaseFilesrequireddocumentsmust be keptin case filesSupportthe link tosupport canbe found onCASTiNET130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearPriorMonth'sincomeis used todetermineeligibility921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.reportingofficeclosuresofficeupdates@capky.orgPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyKYHH mustreside inKYQualityof LifeLIHEAPhelpsimprove thequality of lifeCFNCFN standsforCertificate ofFinancialNeedchecklistin a handy toolin the manualto ensure thecase is completBenefindis used toverify SNAPand TANFbenefitsFree!HardshipReconnectCFN can beused for ahardshipreconnectFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dDenialLettersmust bekept in thecase fileWoodismeasuredin cordsor ricksLifethreateningsituationsmust beresolvedwithin 18hoursResponsibilityof HomeEnergy CostsMustbeverifiedContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenOutreachMaterialsmust bepre-approvedSubsidySubsidy isa onetimebenefit

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
P P
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A A
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A A
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H H
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E E
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A A
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A A
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H H
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H H
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A A
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A A
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E E
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H H
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H H
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P P
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P P
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E E
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P P
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H H
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P P
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E E
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H H
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A A
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E E
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P P
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H H
27
E E
28
H H
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P P
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E E
31
P
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A A
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E E
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E E
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E E
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A A
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P P
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P P
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A A
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H H
  1. P-must be resolved within 48 hours
    P-Crisis situations
  2. A-is explained and given to the applicant
    A-Notice of Appeals
  3. A-are signed annually by all staff
    A-Vendor disclosure statements
  4. H-LIHEAP is a federally funded program
    H-Federally Funded
  5. E-are used to verify SS and SSI income
    E-Award Letters
  6. A-CFN's can be used Nov-March
    A-November-March
  7. A-smaller than 100 lbs are not to be authorized
    A-Propane tanks
  8. H-Vendors must be monitored 1 every 5 years
    H-Vendors
  9. H-is the preferred interview method
    H-Face to face
  10. A-is limited to 50 gal per application
    A-Kerosene
  11. A-the link can be found on CASTiNET
    A-Training videos
  12. E-Household is defined in the Manual
    E-Household
  13. H-offices must be available to the public a minimum of 4 hours per day
    H-4 hours per day
  14. H-CAA have been administering the LIHEAP program since 1986
    H-1986
  15. P-HH must be income eligible
    P-Income Eligible
  16. P-can be used if applicant is unable to apply for themselves
    P-Authorized Rep
  17. E-required documents must be kept in case files
    E-Case Files
  18. P-the link to support can be found on CASTiNET
    P-Support
  19. H-HH are considered income eligible if gross HH income is at or below 130% FPL
    H-130% FPL
  20. P-Every subcontractor is monitored at least once during the program year
    P-Monitoring
  21. E-is used to determine eligibility
    E-Prior Month's income
  22. H-is the administrative Regulation guiding LIHEAP
    H-921 KAR 4:116 KY
  23. A-is done prior to the first heating component of the program year.
    A-Vendor Recruitment
  24. E-officeupdates@capky.org
    E-reporting office closures
  25. P-elderly and disabled on a fixed income can pre-register for subsidy
    P-Pre-registration
  26. H-HH must reside in KY
    H-KY
  27. E-LIHEAP helps improve the quality of life
    E-Quality of Life
  28. H-CFN stands for Certificate of Financial Need
    H-CFN
  29. P-in a handy tool in the manual to ensure the case is complet
    P-checklist
  30. E-is used to verify SNAP and TANF benefits
    E-Benefind
  31. P-Free!
  32. A-CFN can be used for a hardship reconnect
    A-Hardship Reconnect
  33. E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
    E-Fraud & Abuse Reports
  34. E-must be kept in the case file
    E-Denial Letters
  35. E-is measured in cords or ricks
    E-Wood
  36. A-must be resolved within 18 hours
    A-Life threatening situations
  37. P-Must be verified
    P-Responsibility of Home Energy Costs
  38. P-are funds held back during crisis to help keep agencies open
    P-Contingency Funds
  39. A-must be pre-approved
    A-Outreach Materials
  40. H-Subsidy is a one time benefit
    H-Subsidy