Denial Letters must be kept in the case file Responsibility of Home Energy Costs Must be verified Prior Month's income is used to determine eligibility November- March CFN's can be used Nov- March Vendor Recruitment is done prior to the first heating component of the program year. Contingency Funds are funds held back during crisis to help keep agencies open Hardship Reconnect CFN can be used for a hardship reconnect Life threatening situations must be resolved within 18 hours Crisis situations must be resolved within 48 hours Federally Funded LIHEAP is a federally funded program Monitoring Every subcontractor is monitored at least once during the program year Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Wood is measured in cords or ricks Notice of Appeals is explained and given to the applicant Income Eligible HH must be income eligible Support the link to support can be found on CASTiNET 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Free! Training videos the link can be found on CASTiNET reporting office closures officeupdates@capky.org Case Files required documents must be kept in case files 1986 CAA have been administering the LIHEAP program since 1986 Quality of Life LIHEAP helps improve the quality of life Face to face is the preferred interview method Pre- registration elderly and disabled on a fixed income can pre-register for subsidy checklist in a handy tool in the manual to ensure the case is complet Subsidy Subsidy is a one time benefit Kerosene is limited to 50 gal per application CFN CFN stands for Certificate of Financial Need Household Household is defined in the Manual Authorized Rep can be used if applicant is unable to apply for themselves 4 hours per day offices must be available to the public a minimum of 4 hours per day Propane tanks smaller than 100 lbs are not to be authorized Award Letters are used to verify SS and SSI income Benefind is used to verify SNAP and TANF benefits Outreach Materials must be pre- approved KY HH must reside in KY Vendor disclosure statements are signed annually by all staff Vendors Vendors must be monitored 1 every 5 years Denial Letters must be kept in the case file Responsibility of Home Energy Costs Must be verified Prior Month's income is used to determine eligibility November- March CFN's can be used Nov- March Vendor Recruitment is done prior to the first heating component of the program year. Contingency Funds are funds held back during crisis to help keep agencies open Hardship Reconnect CFN can be used for a hardship reconnect Life threatening situations must be resolved within 18 hours Crisis situations must be resolved within 48 hours Federally Funded LIHEAP is a federally funded program Monitoring Every subcontractor is monitored at least once during the program year Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Wood is measured in cords or ricks Notice of Appeals is explained and given to the applicant Income Eligible HH must be income eligible Support the link to support can be found on CASTiNET 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Free! Training videos the link can be found on CASTiNET reporting office closures officeupdates@capky.org Case Files required documents must be kept in case files 1986 CAA have been administering the LIHEAP program since 1986 Quality of Life LIHEAP helps improve the quality of life Face to face is the preferred interview method Pre- registration elderly and disabled on a fixed income can pre-register for subsidy checklist in a handy tool in the manual to ensure the case is complet Subsidy Subsidy is a one time benefit Kerosene is limited to 50 gal per application CFN CFN stands for Certificate of Financial Need Household Household is defined in the Manual Authorized Rep can be used if applicant is unable to apply for themselves 4 hours per day offices must be available to the public a minimum of 4 hours per day Propane tanks smaller than 100 lbs are not to be authorized Award Letters are used to verify SS and SSI income Benefind is used to verify SNAP and TANF benefits Outreach Materials must be pre- approved KY HH must reside in KY Vendor disclosure statements are signed annually by all staff Vendors Vendors must be monitored 1 every 5 years
(Print)
E-must be kept in the case file
P-Must be verified
E-is used to determine eligibility
A-CFN's can be used Nov-March
A-is done prior to the first heating component of the program year.
P-are funds held back during crisis to help keep agencies open
A-CFN can be used for a hardship reconnect
A-must be resolved within 18 hours
P-must be resolved within 48 hours
H-LIHEAP is a federally funded program
P-Every subcontractor is monitored at least once during the program year
E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
H-is the administrative Regulation guiding LIHEAP
E-is measured in cords or ricks
A-is explained and given to the applicant
P-HH must be income eligible
P-the link to support can be found on CASTiNET
H-HH are considered income eligible if gross HH income is at or below 130% FPL
P-Free!
A-the link can be found on CASTiNET
E-officeupdates@capky.org
E-required documents must be kept in case files
H-CAA have been administering the LIHEAP program since 1986
E-LIHEAP helps improve the quality of life
H-is the preferred interview method
P-elderly and disabled on a fixed income can pre-register for subsidy
P-in a handy tool in the manual to ensure the case is complet
H-Subsidy is a one time benefit
A-is limited to 50 gal per application
H-CFN stands for Certificate of Financial Need
E-Household is defined in the Manual
P-can be used if applicant is unable to apply for themselves
H-offices must be available to the public a minimum of 4 hours per day
A-smaller than 100 lbs are not to be authorized
E-are used to verify SS and SSI income
E-is used to verify SNAP and TANF benefits
A-must be pre-approved
H-HH must reside in KY
A-are signed annually by all staff
H-Vendors must be monitored 1 every 5 years
