CFNCFN standsforCertificate ofFinancialNeedPriorMonth'sincomeis used todetermineeligibilityLifethreateningsituationsmust beresolvedwithin 18hoursMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearWoodismeasuredin cordsor ricksVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.Crisissituationsmust beresolvedwithin 48hoursAuthorizedRepcan be usedif applicant isunable toapply forthemselveschecklistin a handy toolin the manualto ensure thecase is completCaseFilesrequireddocumentsmust be keptin case filesNoticeofAppealsis explainedand given tothe applicantHardshipReconnectCFN can beused for ahardshipreconnectSubsidySubsidy isa onetimebenefitFaceto faceis thepreferredinterviewmethodPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidy130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLVendorsVendorsmust bemonitored 1every 5yearsContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenBenefindis used toverify SNAPand TANFbenefitsSupportthe link tosupport canbe found onCASTiNETTrainingvideosthe linkcan befound onCASTiNETFree!HouseholdHouseholdis definedin theManualOutreachMaterialsmust bepre-approved1986CAA have beenadministeringthe LIHEAPprogram since1986AwardLettersare used toverify SSand SSIincomeNovember-MarchCFN's canbe usedNov-MarchQualityof LifeLIHEAPhelpsimprove thequality of lifePropanetankssmaller than100 lbs arenot to beauthorized4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayIncomeEligibleHH mustbe incomeeligibleKYHH mustreside inKY921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dVendordisclosurestatementsaresignedannuallyby all staffFederallyFundedLIHEAP isa federallyfundedprogramKeroseneis limitedto 50 galperapplicationreportingofficeclosuresofficeupdates@capky.orgResponsibilityof HomeEnergy CostsMustbeverifiedDenialLettersmust bekept in thecase fileCFNCFN standsforCertificate ofFinancialNeedPriorMonth'sincomeis used todetermineeligibilityLifethreateningsituationsmust beresolvedwithin 18hoursMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearWoodismeasuredin cordsor ricksVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.Crisissituationsmust beresolvedwithin 48hoursAuthorizedRepcan be usedif applicant isunable toapply forthemselveschecklistin a handy toolin the manualto ensure thecase is completCaseFilesrequireddocumentsmust be keptin case filesNoticeofAppealsis explainedand given tothe applicantHardshipReconnectCFN can beused for ahardshipreconnectSubsidySubsidy isa onetimebenefitFaceto faceis thepreferredinterviewmethodPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidy130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLVendorsVendorsmust bemonitored 1every 5yearsContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopenBenefindis used toverify SNAPand TANFbenefitsSupportthe link tosupport canbe found onCASTiNETTrainingvideosthe linkcan befound onCASTiNETFree!HouseholdHouseholdis definedin theManualOutreachMaterialsmust bepre-approved1986CAA have beenadministeringthe LIHEAPprogram since1986AwardLettersare used toverify SSand SSIincomeNovember-MarchCFN's canbe usedNov-MarchQualityof LifeLIHEAPhelpsimprove thequality of lifePropanetankssmaller than100 lbs arenot to beauthorized4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayIncomeEligibleHH mustbe incomeeligibleKYHH mustreside inKY921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPFraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dVendordisclosurestatementsaresignedannuallyby all staffFederallyFundedLIHEAP isa federallyfundedprogramKeroseneis limitedto 50 galperapplicationreportingofficeclosuresofficeupdates@capky.orgResponsibilityof HomeEnergy CostsMustbeverifiedDenialLettersmust bekept in thecase file

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
H H
2
E E
3
A A
4
P P
5
E E
6
A A
7
P P
8
P P
9
P P
10
E E
11
A A
12
A A
13
H H
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H H
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P P
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H H
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H H
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P P
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E E
20
P P
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A A
22
P
23
E E
24
A A
25
H H
26
E E
27
A A
28
E E
29
A A
30
H H
31
P P
32
H H
33
H H
34
E E
35
A A
36
H H
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A A
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E E
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P P
40
E E
  1. H-CFN stands for Certificate of Financial Need
    H-CFN
  2. E-is used to determine eligibility
    E-Prior Month's income
  3. A-must be resolved within 18 hours
    A-Life threatening situations
  4. P-Every subcontractor is monitored at least once during the program year
    P-Monitoring
  5. E-is measured in cords or ricks
    E-Wood
  6. A-is done prior to the first heating component of the program year.
    A-Vendor Recruitment
  7. P-must be resolved within 48 hours
    P-Crisis situations
  8. P-can be used if applicant is unable to apply for themselves
    P-Authorized Rep
  9. P-in a handy tool in the manual to ensure the case is complet
    P-checklist
  10. E-required documents must be kept in case files
    E-Case Files
  11. A-is explained and given to the applicant
    A-Notice of Appeals
  12. A-CFN can be used for a hardship reconnect
    A-Hardship Reconnect
  13. H-Subsidy is a one time benefit
    H-Subsidy
  14. H-is the preferred interview method
    H-Face to face
  15. P-elderly and disabled on a fixed income can pre-register for subsidy
    P-Pre-registration
  16. H-HH are considered income eligible if gross HH income is at or below 130% FPL
    H-130% FPL
  17. H-Vendors must be monitored 1 every 5 years
    H-Vendors
  18. P-are funds held back during crisis to help keep agencies open
    P-Contingency Funds
  19. E-is used to verify SNAP and TANF benefits
    E-Benefind
  20. P-the link to support can be found on CASTiNET
    P-Support
  21. A-the link can be found on CASTiNET
    A-Training videos
  22. P-Free!
  23. E-Household is defined in the Manual
    E-Household
  24. A-must be pre-approved
    A-Outreach Materials
  25. H-CAA have been administering the LIHEAP program since 1986
    H-1986
  26. E-are used to verify SS and SSI income
    E-Award Letters
  27. A-CFN's can be used Nov-March
    A-November-March
  28. E-LIHEAP helps improve the quality of life
    E-Quality of Life
  29. A-smaller than 100 lbs are not to be authorized
    A-Propane tanks
  30. H-offices must be available to the public a minimum of 4 hours per day
    H-4 hours per day
  31. P-HH must be income eligible
    P-Income Eligible
  32. H-HH must reside in KY
    H-KY
  33. H-is the administrative Regulation guiding LIHEAP
    H-921 KAR 4:116 KY
  34. E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
    E-Fraud & Abuse Reports
  35. A-are signed annually by all staff
    A-Vendor disclosure statements
  36. H-LIHEAP is a federally funded program
    H-Federally Funded
  37. A-is limited to 50 gal per application
    A-Kerosene
  38. E-officeupdates@capky.org
    E-reporting office closures
  39. P-Must be verified
    P-Responsibility of Home Energy Costs
  40. E-must be kept in the case file
    E-Denial Letters