Kerosene is limited to 50 gal per application Income Eligible HH must be income eligible Case Files required documents must be kept in case files CFN CFN stands for Certificate of Financial Need checklist in a handy tool in the manual to ensure the case is complet 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Outreach Materials must be pre- approved Support the link to support can be found on CASTiNET Pre- registration elderly and disabled on a fixed income can pre-register for subsidy Benefind is used to verify SNAP and TANF benefits Crisis situations must be resolved within 48 hours Denial Letters must be kept in the case file Notice of Appeals is explained and given to the applicant Vendor Recruitment is done prior to the first heating component of the program year. Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd Training videos the link can be found on CASTiNET KY HH must reside in KY Hardship Reconnect CFN can be used for a hardship reconnect November- March CFN's can be used Nov- March 1986 CAA have been administering the LIHEAP program since 1986 Life threatening situations must be resolved within 18 hours Subsidy Subsidy is a one time benefit reporting office closures officeupdates@capky.org Quality of Life LIHEAP helps improve the quality of life Propane tanks smaller than 100 lbs are not to be authorized Vendor disclosure statements are signed annually by all staff Monitoring Every subcontractor is monitored at least once during the program year Household Household is defined in the Manual 4 hours per day offices must be available to the public a minimum of 4 hours per day Award Letters are used to verify SS and SSI income Prior Month's income is used to determine eligibility Wood is measured in cords or ricks Vendors Vendors must be monitored 1 every 5 years Authorized Rep can be used if applicant is unable to apply for themselves Free! Contingency Funds are funds held back during crisis to help keep agencies open 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Face to face is the preferred interview method Responsibility of Home Energy Costs Must be verified Federally Funded LIHEAP is a federally funded program Kerosene is limited to 50 gal per application Income Eligible HH must be income eligible Case Files required documents must be kept in case files CFN CFN stands for Certificate of Financial Need checklist in a handy tool in the manual to ensure the case is complet 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Outreach Materials must be pre- approved Support the link to support can be found on CASTiNET Pre- registration elderly and disabled on a fixed income can pre-register for subsidy Benefind is used to verify SNAP and TANF benefits Crisis situations must be resolved within 48 hours Denial Letters must be kept in the case file Notice of Appeals is explained and given to the applicant Vendor Recruitment is done prior to the first heating component of the program year. Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd Training videos the link can be found on CASTiNET KY HH must reside in KY Hardship Reconnect CFN can be used for a hardship reconnect November- March CFN's can be used Nov- March 1986 CAA have been administering the LIHEAP program since 1986 Life threatening situations must be resolved within 18 hours Subsidy Subsidy is a one time benefit reporting office closures officeupdates@capky.org Quality of Life LIHEAP helps improve the quality of life Propane tanks smaller than 100 lbs are not to be authorized Vendor disclosure statements are signed annually by all staff Monitoring Every subcontractor is monitored at least once during the program year Household Household is defined in the Manual 4 hours per day offices must be available to the public a minimum of 4 hours per day Award Letters are used to verify SS and SSI income Prior Month's income is used to determine eligibility Wood is measured in cords or ricks Vendors Vendors must be monitored 1 every 5 years Authorized Rep can be used if applicant is unable to apply for themselves Free! Contingency Funds are funds held back during crisis to help keep agencies open 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Face to face is the preferred interview method Responsibility of Home Energy Costs Must be verified Federally Funded LIHEAP is a federally funded program
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
A-is limited to 50 gal per application
A-Kerosene
P-HH must be income eligible
P-Income Eligible
E-required documents must be kept in case files
E-Case Files
H-CFN stands for Certificate of Financial Need
H-CFN
P-in a handy tool in the manual to ensure the case is complet
P-checklist
H-HH are considered income eligible if gross HH income is at or below 130% FPL
H-130% FPL
A-must be pre-approved
A-Outreach Materials
P-the link to support can be found on CASTiNET
P-Support
P-elderly and disabled on a fixed income can pre-register for subsidy
P-Pre-registration
E-is used to verify SNAP and TANF benefits
E-Benefind
P-must be resolved within 48 hours
P-Crisis situations
E-must be kept in the case file
E-Denial Letters
A-is explained and given to the applicant
A-Notice of Appeals
A-is done prior to the first heating component of the program year.
A-Vendor Recruitment
E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
E-Fraud & Abuse Reports
A-the link can be found on CASTiNET
A-Training videos
H-HH must reside in KY
H-KY
A-CFN can be used for a hardship reconnect
A-Hardship Reconnect
A-CFN's can be used Nov-March
A-November-March
H-CAA have been administering the LIHEAP program since 1986
H-1986
A-must be resolved within 18 hours
A-Life threatening situations
H-Subsidy is a one time benefit
H-Subsidy
E-officeupdates@capky.org
E-reporting office closures
E-LIHEAP helps improve the quality of life
E-Quality of Life
A-smaller than 100 lbs are not to be authorized
A-Propane tanks
A-are signed annually by all staff
A-Vendor disclosure statements
P-Every subcontractor is monitored at least once during the program year
P-Monitoring
E-Household is defined in the Manual
E-Household
H-offices must be available to the public a minimum of 4 hours per day
H-4 hours per day
E-are used to verify SS and SSI income
E-Award Letters
E-is used to determine eligibility
E-Prior Month's income
E-is measured in cords or ricks
E-Wood
H-Vendors must be monitored 1 every 5 years
H-Vendors
P-can be used if applicant is unable to apply for themselves
P-Authorized Rep
P-Free!
P-are funds held back during crisis to help keep agencies open
P-Contingency Funds
H-is the administrative Regulation guiding LIHEAP
H-921 KAR 4:116 KY
H-is the preferred interview method
H-Face to face
P-Must be verified
P-Responsibility of Home Energy Costs
H-LIHEAP is a federally funded program
H-Federally Funded