Free! Case Files required documents must be kept in case files Outreach Materials must be pre- approved Pre- registration elderly and disabled on a fixed income can pre-register for subsidy Subsidy Subsidy is a one time benefit Monitoring Every subcontractor is monitored at least once during the program year reporting office closures officeupdates@capky.org Vendors Vendors must be monitored 1 every 5 years Propane tanks smaller than 100 lbs are not to be authorized November- March CFN's can be used Nov- March Quality of Life LIHEAP helps improve the quality of life Support the link to support can be found on CASTiNET KY HH must reside in KY Kerosene is limited to 50 gal per application CFN CFN stands for Certificate of Financial Need Denial Letters must be kept in the case file checklist in a handy tool in the manual to ensure the case is complet Training videos the link can be found on CASTiNET Crisis situations must be resolved within 48 hours 4 hours per day offices must be available to the public a minimum of 4 hours per day Face to face is the preferred interview method Household Household is defined in the Manual Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd Federally Funded LIHEAP is a federally funded program Benefind is used to verify SNAP and TANF benefits Prior Month's income is used to determine eligibility Wood is measured in cords or ricks Vendor Recruitment is done prior to the first heating component of the program year. 1986 CAA have been administering the LIHEAP program since 1986 Notice of Appeals is explained and given to the applicant Income Eligible HH must be income eligible Award Letters are used to verify SS and SSI income 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Life threatening situations must be resolved within 18 hours Authorized Rep can be used if applicant is unable to apply for themselves Responsibility of Home Energy Costs Must be verified Contingency Funds are funds held back during crisis to help keep agencies open 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Hardship Reconnect CFN can be used for a hardship reconnect Vendor disclosure statements are signed annually by all staff Free! Case Files required documents must be kept in case files Outreach Materials must be pre- approved Pre- registration elderly and disabled on a fixed income can pre-register for subsidy Subsidy Subsidy is a one time benefit Monitoring Every subcontractor is monitored at least once during the program year reporting office closures officeupdates@capky.org Vendors Vendors must be monitored 1 every 5 years Propane tanks smaller than 100 lbs are not to be authorized November- March CFN's can be used Nov- March Quality of Life LIHEAP helps improve the quality of life Support the link to support can be found on CASTiNET KY HH must reside in KY Kerosene is limited to 50 gal per application CFN CFN stands for Certificate of Financial Need Denial Letters must be kept in the case file checklist in a handy tool in the manual to ensure the case is complet Training videos the link can be found on CASTiNET Crisis situations must be resolved within 48 hours 4 hours per day offices must be available to the public a minimum of 4 hours per day Face to face is the preferred interview method Household Household is defined in the Manual Fraud & Abuse Reports are reported to CHFS.fraud@ky.gov and CAK is CC'd Federally Funded LIHEAP is a federally funded program Benefind is used to verify SNAP and TANF benefits Prior Month's income is used to determine eligibility Wood is measured in cords or ricks Vendor Recruitment is done prior to the first heating component of the program year. 1986 CAA have been administering the LIHEAP program since 1986 Notice of Appeals is explained and given to the applicant Income Eligible HH must be income eligible Award Letters are used to verify SS and SSI income 130% FPL HH are considered income eligible if gross HH income is at or below 130% FPL Life threatening situations must be resolved within 18 hours Authorized Rep can be used if applicant is unable to apply for themselves Responsibility of Home Energy Costs Must be verified Contingency Funds are funds held back during crisis to help keep agencies open 921 KAR 4:116 KY is the administrative Regulation guiding LIHEAP Hardship Reconnect CFN can be used for a hardship reconnect Vendor disclosure statements are signed annually by all staff
(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
P-Free!
E-required documents must be kept in case files
E-Case Files
A-must be pre-approved
A-Outreach Materials
P-elderly and disabled on a fixed income can pre-register for subsidy
P-Pre-registration
H-Subsidy is a one time benefit
H-Subsidy
P-Every subcontractor is monitored at least once during the program year
P-Monitoring
E-officeupdates@capky.org
E-reporting office closures
H-Vendors must be monitored 1 every 5 years
H-Vendors
A-smaller than 100 lbs are not to be authorized
A-Propane tanks
A-CFN's can be used Nov-March
A-November-March
E-LIHEAP helps improve the quality of life
E-Quality of Life
P-the link to support can be found on CASTiNET
P-Support
H-HH must reside in KY
H-KY
A-is limited to 50 gal per application
A-Kerosene
H-CFN stands for Certificate of Financial Need
H-CFN
E-must be kept in the case file
E-Denial Letters
P-in a handy tool in the manual to ensure the case is complet
P-checklist
A-the link can be found on CASTiNET
A-Training videos
P-must be resolved within 48 hours
P-Crisis situations
H-offices must be available to the public a minimum of 4 hours per day
H-4 hours per day
H-is the preferred interview method
H-Face to face
E-Household is defined in the Manual
E-Household
E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
E-Fraud & Abuse Reports
H-LIHEAP is a federally funded program
H-Federally Funded
E-is used to verify SNAP and TANF benefits
E-Benefind
E-is used to determine eligibility
E-Prior Month's income
E-is measured in cords or ricks
E-Wood
A-is done prior to the first heating component of the program year.
A-Vendor Recruitment
H-CAA have been administering the LIHEAP program since 1986
H-1986
A-is explained and given to the applicant
A-Notice of Appeals
P-HH must be income eligible
P-Income Eligible
E-are used to verify SS and SSI income
E-Award Letters
H-HH are considered income eligible if gross HH income is at or below 130% FPL
H-130% FPL
A-must be resolved within 18 hours
A-Life threatening situations
P-can be used if applicant is unable to apply for themselves
P-Authorized Rep
P-Must be verified
P-Responsibility of Home Energy Costs
P-are funds held back during crisis to help keep agencies open
P-Contingency Funds
H-is the administrative Regulation guiding LIHEAP
H-921 KAR 4:116 KY
A-CFN can be used for a hardship reconnect
A-Hardship Reconnect
A-are signed annually by all staff
A-Vendor disclosure statements