Keroseneis limitedto 50 galperapplicationIncomeEligibleHH mustbe incomeeligibleCaseFilesrequireddocumentsmust be keptin case filesCFNCFN standsforCertificate ofFinancialNeedchecklistin a handy toolin the manualto ensure thecase is complet130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLOutreachMaterialsmust bepre-approvedSupportthe link tosupport canbe found onCASTiNETPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyBenefindis used toverify SNAPand TANFbenefitsCrisissituationsmust beresolvedwithin 48hoursDenialLettersmust bekept in thecase fileNoticeofAppealsis explainedand given tothe applicantVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.Fraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dTrainingvideosthe linkcan befound onCASTiNETKYHH mustreside inKYHardshipReconnectCFN can beused for ahardshipreconnectNovember-MarchCFN's canbe usedNov-March1986CAA have beenadministeringthe LIHEAPprogram since1986Lifethreateningsituationsmust beresolvedwithin 18hoursSubsidySubsidy isa onetimebenefitreportingofficeclosuresofficeupdates@capky.orgQualityof LifeLIHEAPhelpsimprove thequality of lifePropanetankssmaller than100 lbs arenot to beauthorizedVendordisclosurestatementsaresignedannuallyby all staffMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearHouseholdHouseholdis definedin theManual4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayAwardLettersare used toverify SSand SSIincomePriorMonth'sincomeis used todetermineeligibilityWoodismeasuredin cordsor ricksVendorsVendorsmust bemonitored 1every 5yearsAuthorizedRepcan be usedif applicant isunable toapply forthemselvesFree!ContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopen921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPFaceto faceis thepreferredinterviewmethodResponsibilityof HomeEnergy CostsMustbeverifiedFederallyFundedLIHEAP isa federallyfundedprogramKeroseneis limitedto 50 galperapplicationIncomeEligibleHH mustbe incomeeligibleCaseFilesrequireddocumentsmust be keptin case filesCFNCFN standsforCertificate ofFinancialNeedchecklistin a handy toolin the manualto ensure thecase is complet130%FPLHH are consideredincome eligible ifgross HH incomeis at or below130% FPLOutreachMaterialsmust bepre-approvedSupportthe link tosupport canbe found onCASTiNETPre-registrationelderly anddisabled on afixed incomecan pre-registerfor subsidyBenefindis used toverify SNAPand TANFbenefitsCrisissituationsmust beresolvedwithin 48hoursDenialLettersmust bekept in thecase fileNoticeofAppealsis explainedand given tothe applicantVendorRecruitmentis done prior tothe first heatingcomponent ofthe programyear.Fraud &AbuseReportsare reported toCHFS.fraud@ky.govand CAK is CC'dTrainingvideosthe linkcan befound onCASTiNETKYHH mustreside inKYHardshipReconnectCFN can beused for ahardshipreconnectNovember-MarchCFN's canbe usedNov-March1986CAA have beenadministeringthe LIHEAPprogram since1986Lifethreateningsituationsmust beresolvedwithin 18hoursSubsidySubsidy isa onetimebenefitreportingofficeclosuresofficeupdates@capky.orgQualityof LifeLIHEAPhelpsimprove thequality of lifePropanetankssmaller than100 lbs arenot to beauthorizedVendordisclosurestatementsaresignedannuallyby all staffMonitoringEverysubcontractor ismonitored atleast onceduring theprogram yearHouseholdHouseholdis definedin theManual4 hoursper dayoffices mustbe availableto the public aminimum of 4hours per dayAwardLettersare used toverify SSand SSIincomePriorMonth'sincomeis used todetermineeligibilityWoodismeasuredin cordsor ricksVendorsVendorsmust bemonitored 1every 5yearsAuthorizedRepcan be usedif applicant isunable toapply forthemselvesFree!ContingencyFundsare funds heldback duringcrisis to helpkeep agenciesopen921 KAR4:116 KYis theadministrativeRegulationguidingLIHEAPFaceto faceis thepreferredinterviewmethodResponsibilityof HomeEnergy CostsMustbeverifiedFederallyFundedLIHEAP isa federallyfundedprogram

LIHEAP - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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A A
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P P
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E E
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H H
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P P
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H H
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A A
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P P
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P P
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E E
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P P
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E E
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A A
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A A
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E E
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A A
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H H
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A A
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A A
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H H
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A A
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H H
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E E
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E E
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A A
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A A
27
P P
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E E
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H H
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E E
31
E E
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E E
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H H
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P P
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P
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P P
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H H
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H H
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P P
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H H
  1. A-is limited to 50 gal per application
    A-Kerosene
  2. P-HH must be income eligible
    P-Income Eligible
  3. E-required documents must be kept in case files
    E-Case Files
  4. H-CFN stands for Certificate of Financial Need
    H-CFN
  5. P-in a handy tool in the manual to ensure the case is complet
    P-checklist
  6. H-HH are considered income eligible if gross HH income is at or below 130% FPL
    H-130% FPL
  7. A-must be pre-approved
    A-Outreach Materials
  8. P-the link to support can be found on CASTiNET
    P-Support
  9. P-elderly and disabled on a fixed income can pre-register for subsidy
    P-Pre-registration
  10. E-is used to verify SNAP and TANF benefits
    E-Benefind
  11. P-must be resolved within 48 hours
    P-Crisis situations
  12. E-must be kept in the case file
    E-Denial Letters
  13. A-is explained and given to the applicant
    A-Notice of Appeals
  14. A-is done prior to the first heating component of the program year.
    A-Vendor Recruitment
  15. E-are reported to CHFS.fraud@ky.gov and CAK is CC'd
    E-Fraud & Abuse Reports
  16. A-the link can be found on CASTiNET
    A-Training videos
  17. H-HH must reside in KY
    H-KY
  18. A-CFN can be used for a hardship reconnect
    A-Hardship Reconnect
  19. A-CFN's can be used Nov-March
    A-November-March
  20. H-CAA have been administering the LIHEAP program since 1986
    H-1986
  21. A-must be resolved within 18 hours
    A-Life threatening situations
  22. H-Subsidy is a one time benefit
    H-Subsidy
  23. E-officeupdates@capky.org
    E-reporting office closures
  24. E-LIHEAP helps improve the quality of life
    E-Quality of Life
  25. A-smaller than 100 lbs are not to be authorized
    A-Propane tanks
  26. A-are signed annually by all staff
    A-Vendor disclosure statements
  27. P-Every subcontractor is monitored at least once during the program year
    P-Monitoring
  28. E-Household is defined in the Manual
    E-Household
  29. H-offices must be available to the public a minimum of 4 hours per day
    H-4 hours per day
  30. E-are used to verify SS and SSI income
    E-Award Letters
  31. E-is used to determine eligibility
    E-Prior Month's income
  32. E-is measured in cords or ricks
    E-Wood
  33. H-Vendors must be monitored 1 every 5 years
    H-Vendors
  34. P-can be used if applicant is unable to apply for themselves
    P-Authorized Rep
  35. P-Free!
  36. P-are funds held back during crisis to help keep agencies open
    P-Contingency Funds
  37. H-is the administrative Regulation guiding LIHEAP
    H-921 KAR 4:116 KY
  38. H-is the preferred interview method
    H-Face to face
  39. P-Must be verified
    P-Responsibility of Home Energy Costs
  40. H-LIHEAP is a federally funded program
    H-Federally Funded