Checkdate dotsare on allproductsCall acustomer bytheir name 3times in onetransactionUpsell anItem (food orbeverage topair)Dusting,organizing,tidying upCupDisplaysDust/SweepCaféOffer drinkideas tosomeoneunsure oforderWash Handsenteringprep area orswitchinglinesCheckSanitizerbucket every30 minutesGreetCustomerwhen theyarrive, offerSampleWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.TemperatureChecks(AM, Mid,PM)Smalltalk/Eyecontact whilemaking drinkEyecontact athand offFillingimpulsedisplays /food itemsName athand-off,thank, seeyou nexttimeUniform100%, cleanapron, hat,name tagSet Timer forPikes,ensurefreshness(30 min)Introduceyourself byname tocustomer atregisterApologize forwait, even ifnone orshortPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffAce abaristaobservationwith TLStore PersonalBelongings outsight ofcustomers andprep areaFill out build-to numbersand wasteNumbers forfood itemsCheckdate dotsare on allproductsCall acustomer bytheir name 3times in onetransactionUpsell anItem (food orbeverage topair)Dusting,organizing,tidying upCupDisplaysDust/SweepCaféOffer drinkideas tosomeoneunsure oforderWash Handsenteringprep area orswitchinglinesCheckSanitizerbucket every30 minutesGreetCustomerwhen theyarrive, offerSampleWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.TemperatureChecks(AM, Mid,PM)Smalltalk/Eyecontact whilemaking drinkEyecontact athand offFillingimpulsedisplays /food itemsName athand-off,thank, seeyou nexttimeUniform100%, cleanapron, hat,name tagSet Timer forPikes,ensurefreshness(30 min)Introduceyourself byname tocustomer atregisterApologize forwait, even ifnone orshortPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffAce abaristaobservationwith TLStore PersonalBelongings outsight ofcustomers andprep areaFill out build-to numbersand wasteNumbers forfood items

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
I
5
I
6
I
7
G
8
G
9
O
10
B
11
B
12
G
13
N
14
G
15
G
16
N
17
O
18
O
19
O
20
B
21
N
22
O
23
N
24
B
  1. I-Check date dots are on all products
  2. I-Call a customer by their name 3 times in one transaction
  3. B-Upsell an Item (food or beverage to pair)
  4. I-Dusting, organizing, tidying up Cup Displays
  5. I-Dust/Sweep Café
  6. I-Offer drink ideas to someone unsure of order
  7. G-Wash Hands entering prep area or switching lines
  8. G-Check Sanitizer bucket every 30 minutes
  9. O-Greet Customer when they arrive, offer Sample
  10. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  11. B-Temperature Checks (AM, Mid, PM)
  12. G-Small talk/Eye contact while making drink
  13. N-Eye contact at hand off
  14. G-Filling impulse displays / food items
  15. G-Name at hand-off, thank, see you next time
  16. N-Uniform 100%, clean apron, hat, name tag
  17. O-Set Timer for Pikes, ensure freshness (30 min)
  18. O-Introduce yourself by name to customer at register
  19. O-Apologize for wait, even if none or short
  20. B-Personal Connection / Small talk conversation
  21. N-Thanking Customer at Register and Handoff
  22. O-Ace a barista observation with TL
  23. N-Store Personal Belongings out sight of customers and prep area
  24. B-Fill out build-to numbers and waste Numbers for food items