Introduceyourself byname tocustomer atregisterCall acustomer bytheir name 3times in onetransactionOffer drinkideas tosomeoneunsure oforderUniform100%, cleanapron, hat,name tagFill out build-to numbersand wasteNumbers forfood itemsName athand-off,thank, seeyou nexttimeDusting,organizing,tidying upCupDisplaysStore PersonalBelongings outsight ofcustomers andprep areaPersonalConnection /Small talkconversationSmalltalk/Eyecontact whilemaking drinkApologize forwait, even ifnone orshortAce abaristaobservationwith TLSet Timer forPikes,ensurefreshness(30 min)Wash Handsenteringprep area orswitchinglinesGreetCustomerwhen theyarrive, offerSampleUpsell anItem (food orbeverage topair)Checkdate dotsare on allproductsFillingimpulsedisplays /food itemsThankingCustomer atRegister andHandoffCheckSanitizerbucket every30 minutesTemperatureChecks(AM, Mid,PM)Dust/SweepCaféEyecontact athand offWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Introduceyourself byname tocustomer atregisterCall acustomer bytheir name 3times in onetransactionOffer drinkideas tosomeoneunsure oforderUniform100%, cleanapron, hat,name tagFill out build-to numbersand wasteNumbers forfood itemsName athand-off,thank, seeyou nexttimeDusting,organizing,tidying upCupDisplaysStore PersonalBelongings outsight ofcustomers andprep areaPersonalConnection /Small talkconversationSmalltalk/Eyecontact whilemaking drinkApologize forwait, even ifnone orshortAce abaristaobservationwith TLSet Timer forPikes,ensurefreshness(30 min)Wash Handsenteringprep area orswitchinglinesGreetCustomerwhen theyarrive, offerSampleUpsell anItem (food orbeverage topair)Checkdate dotsare on allproductsFillingimpulsedisplays /food itemsThankingCustomer atRegister andHandoffCheckSanitizerbucket every30 minutesTemperatureChecks(AM, Mid,PM)Dust/SweepCaféEyecontact athand offWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
I
3
I
4
N
5
B
6
G
7
I
8
N
9
B
10
G
11
O
12
O
13
O
14
G
15
O
16
B
17
I
18
G
19
N
20
G
21
B
22
I
23
N
24
B
  1. O-Introduce yourself by name to customer at register
  2. I-Call a customer by their name 3 times in one transaction
  3. I-Offer drink ideas to someone unsure of order
  4. N-Uniform 100%, clean apron, hat, name tag
  5. B-Fill out build-to numbers and waste Numbers for food items
  6. G-Name at hand-off, thank, see you next time
  7. I-Dusting, organizing, tidying up Cup Displays
  8. N-Store Personal Belongings out sight of customers and prep area
  9. B-Personal Connection / Small talk conversation
  10. G-Small talk/Eye contact while making drink
  11. O-Apologize for wait, even if none or short
  12. O-Ace a barista observation with TL
  13. O-Set Timer for Pikes, ensure freshness (30 min)
  14. G-Wash Hands entering prep area or switching lines
  15. O-Greet Customer when they arrive, offer Sample
  16. B-Upsell an Item (food or beverage to pair)
  17. I-Check date dots are on all products
  18. G-Filling impulse displays / food items
  19. N-Thanking Customer at Register and Handoff
  20. G-Check Sanitizer bucket every 30 minutes
  21. B-Temperature Checks (AM, Mid, PM)
  22. I-Dust/Sweep Café
  23. N-Eye contact at hand off
  24. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.