Offer drinkideas tosomeoneunsure oforderCheckSanitizerbucket every30 minutesDusting,organizing,tidying upCupDisplaysCheckdate dotsare on allproductsFillingimpulsedisplays /food itemsAce abaristaobservationwith TLGreetCustomerwhen theyarrive, offerSampleStore PersonalBelongings outsight ofcustomers andprep areaUpsell anItem (food orbeverage topair)Introduceyourself byname tocustomer atregisterDust/SweepCaféUniform100%, cleanapron, hat,name tagPersonalConnection /Small talkconversationApologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Call acustomer bytheir name 3times in onetransactionEyecontact athand offName athand-off,thank, seeyou nexttimeSet Timer forPikes,ensurefreshness(30 min)Wash Handsenteringprep area orswitchinglinesThankingCustomer atRegister andHandoffTemperatureChecks(AM, Mid,PM)Smalltalk/Eyecontact whilemaking drinkFill out build-to numbersand wasteNumbers forfood itemsOffer drinkideas tosomeoneunsure oforderCheckSanitizerbucket every30 minutesDusting,organizing,tidying upCupDisplaysCheckdate dotsare on allproductsFillingimpulsedisplays /food itemsAce abaristaobservationwith TLGreetCustomerwhen theyarrive, offerSampleStore PersonalBelongings outsight ofcustomers andprep areaUpsell anItem (food orbeverage topair)Introduceyourself byname tocustomer atregisterDust/SweepCaféUniform100%, cleanapron, hat,name tagPersonalConnection /Small talkconversationApologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Call acustomer bytheir name 3times in onetransactionEyecontact athand offName athand-off,thank, seeyou nexttimeSet Timer forPikes,ensurefreshness(30 min)Wash Handsenteringprep area orswitchinglinesThankingCustomer atRegister andHandoffTemperatureChecks(AM, Mid,PM)Smalltalk/Eyecontact whilemaking drinkFill out build-to numbersand wasteNumbers forfood items

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
I
5
G
6
O
7
O
8
N
9
B
10
O
11
I
12
N
13
B
14
O
15
B
16
I
17
N
18
G
19
O
20
G
21
N
22
B
23
G
24
B
  1. I-Offer drink ideas to someone unsure of order
  2. G-Check Sanitizer bucket every 30 minutes
  3. I-Dusting, organizing, tidying up Cup Displays
  4. I-Check date dots are on all products
  5. G-Filling impulse displays / food items
  6. O-Ace a barista observation with TL
  7. O-Greet Customer when they arrive, offer Sample
  8. N-Store Personal Belongings out sight of customers and prep area
  9. B-Upsell an Item (food or beverage to pair)
  10. O-Introduce yourself by name to customer at register
  11. I-Dust/Sweep Café
  12. N-Uniform 100%, clean apron, hat, name tag
  13. B-Personal Connection / Small talk conversation
  14. O-Apologize for wait, even if none or short
  15. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  16. I-Call a customer by their name 3 times in one transaction
  17. N-Eye contact at hand off
  18. G-Name at hand-off, thank, see you next time
  19. O-Set Timer for Pikes, ensure freshness (30 min)
  20. G-Wash Hands entering prep area or switching lines
  21. N-Thanking Customer at Register and Handoff
  22. B-Temperature Checks (AM, Mid, PM)
  23. G-Small talk/Eye contact while making drink
  24. B-Fill out build-to numbers and waste Numbers for food items