Set Timer forPikes,ensurefreshness(30 min)GreetCustomerwhen theyarrive, offerSampleDusting,organizing,tidying upCupDisplaysDust/SweepCaféFillingimpulsedisplays /food itemsThankingCustomer atRegister andHandoffEyecontact athand offName athand-off,thank, seeyou nexttimeUniform100%, cleanapron, hat,name tagOffer drinkideas tosomeoneunsure oforderWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Fill out build-to numbersand wasteNumbers forfood itemsWash Handsenteringprep area orswitchinglinesCheckSanitizerbucket every30 minutesSmalltalk/Eyecontact whilemaking drinkApologize forwait, even ifnone orshortPersonalConnection /Small talkconversationAce abaristaobservationwith TLUpsell anItem (food orbeverage topair)Call acustomer bytheir name 3times in onetransactionCheckdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Introduceyourself byname tocustomer atregisterStore PersonalBelongings outsight ofcustomers andprep areaSet Timer forPikes,ensurefreshness(30 min)GreetCustomerwhen theyarrive, offerSampleDusting,organizing,tidying upCupDisplaysDust/SweepCaféFillingimpulsedisplays /food itemsThankingCustomer atRegister andHandoffEyecontact athand offName athand-off,thank, seeyou nexttimeUniform100%, cleanapron, hat,name tagOffer drinkideas tosomeoneunsure oforderWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Fill out build-to numbersand wasteNumbers forfood itemsWash Handsenteringprep area orswitchinglinesCheckSanitizerbucket every30 minutesSmalltalk/Eyecontact whilemaking drinkApologize forwait, even ifnone orshortPersonalConnection /Small talkconversationAce abaristaobservationwith TLUpsell anItem (food orbeverage topair)Call acustomer bytheir name 3times in onetransactionCheckdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Introduceyourself byname tocustomer atregisterStore PersonalBelongings outsight ofcustomers andprep area

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
I
4
I
5
G
6
N
7
N
8
G
9
N
10
I
11
B
12
B
13
G
14
G
15
G
16
O
17
B
18
O
19
B
20
I
21
I
22
B
23
O
24
N
  1. O-Set Timer for Pikes, ensure freshness (30 min)
  2. O-Greet Customer when they arrive, offer Sample
  3. I-Dusting, organizing, tidying up Cup Displays
  4. I-Dust/Sweep Café
  5. G-Filling impulse displays / food items
  6. N-Thanking Customer at Register and Handoff
  7. N-Eye contact at hand off
  8. G-Name at hand-off, thank, see you next time
  9. N-Uniform 100%, clean apron, hat, name tag
  10. I-Offer drink ideas to someone unsure of order
  11. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  12. B-Fill out build-to numbers and waste Numbers for food items
  13. G-Wash Hands entering prep area or switching lines
  14. G-Check Sanitizer bucket every 30 minutes
  15. G-Small talk/Eye contact while making drink
  16. O-Apologize for wait, even if none or short
  17. B-Personal Connection / Small talk conversation
  18. O-Ace a barista observation with TL
  19. B-Upsell an Item (food or beverage to pair)
  20. I-Call a customer by their name 3 times in one transaction
  21. I-Check date dots are on all products
  22. B-Temperature Checks (AM, Mid, PM)
  23. O-Introduce yourself by name to customer at register
  24. N-Store Personal Belongings out sight of customers and prep area