Write PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Apologize forwait, even ifnone orshortFillingimpulsedisplays /food itemsFill out build-to numbersand wasteNumbers forfood itemsCheckdate dotsare on allproductsPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffDusting,organizing,tidying upCupDisplaysSmalltalk/Eyecontact whilemaking drinkUniform100%, cleanapron, hat,name tagCheckSanitizerbucket every30 minutesDust/SweepCaféOffer drinkideas tosomeoneunsure oforderEyecontact athand offCall acustomer bytheir name 3times in onetransactionAce abaristaobservationwith TLGreetCustomerwhen theyarrive, offerSampleName athand-off,thank, seeyou nexttimeIntroduceyourself byname tocustomer atregisterTemperatureChecks(AM, Mid,PM)Store PersonalBelongings outsight ofcustomers andprep areaSet Timer forPikes,ensurefreshness(30 min)Upsell anItem (food orbeverage topair)Wash Handsenteringprep area orswitchinglinesWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Apologize forwait, even ifnone orshortFillingimpulsedisplays /food itemsFill out build-to numbersand wasteNumbers forfood itemsCheckdate dotsare on allproductsPersonalConnection /Small talkconversationThankingCustomer atRegister andHandoffDusting,organizing,tidying upCupDisplaysSmalltalk/Eyecontact whilemaking drinkUniform100%, cleanapron, hat,name tagCheckSanitizerbucket every30 minutesDust/SweepCaféOffer drinkideas tosomeoneunsure oforderEyecontact athand offCall acustomer bytheir name 3times in onetransactionAce abaristaobservationwith TLGreetCustomerwhen theyarrive, offerSampleName athand-off,thank, seeyou nexttimeIntroduceyourself byname tocustomer atregisterTemperatureChecks(AM, Mid,PM)Store PersonalBelongings outsight ofcustomers andprep areaSet Timer forPikes,ensurefreshness(30 min)Upsell anItem (food orbeverage topair)Wash Handsenteringprep area orswitchinglines

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
G
4
B
5
I
6
B
7
N
8
I
9
G
10
N
11
G
12
I
13
I
14
N
15
I
16
O
17
O
18
G
19
O
20
B
21
N
22
O
23
B
24
G
  1. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  2. O-Apologize for wait, even if none or short
  3. G-Filling impulse displays / food items
  4. B-Fill out build-to numbers and waste Numbers for food items
  5. I-Check date dots are on all products
  6. B-Personal Connection / Small talk conversation
  7. N-Thanking Customer at Register and Handoff
  8. I-Dusting, organizing, tidying up Cup Displays
  9. G-Small talk/Eye contact while making drink
  10. N-Uniform 100%, clean apron, hat, name tag
  11. G-Check Sanitizer bucket every 30 minutes
  12. I-Dust/Sweep Café
  13. I-Offer drink ideas to someone unsure of order
  14. N-Eye contact at hand off
  15. I-Call a customer by their name 3 times in one transaction
  16. O-Ace a barista observation with TL
  17. O-Greet Customer when they arrive, offer Sample
  18. G-Name at hand-off, thank, see you next time
  19. O-Introduce yourself by name to customer at register
  20. B-Temperature Checks (AM, Mid, PM)
  21. N-Store Personal Belongings out sight of customers and prep area
  22. O-Set Timer for Pikes, ensure freshness (30 min)
  23. B-Upsell an Item (food or beverage to pair)
  24. G-Wash Hands entering prep area or switching lines