Call acustomer bytheir name 3times in onetransactionCheckdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Dust/SweepCaféGreetCustomerwhen theyarrive, offerSampleThankingCustomer atRegister andHandoffUpsell anItem (food orbeverage topair)Fill out build-to numbersand wasteNumbers forfood itemsSmalltalk/Eyecontact whilemaking drinkApologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Eyecontact athand offWash Handsenteringprep area orswitchinglinesIntroduceyourself byname tocustomer atregisterFillingimpulsedisplays /food itemsPersonalConnection /Small talkconversationUniform100%, cleanapron, hat,name tagStore PersonalBelongings outsight ofcustomers andprep areaSet Timer forPikes,ensurefreshness(30 min)Dusting,organizing,tidying upCupDisplaysOffer drinkideas tosomeoneunsure oforderName athand-off,thank, seeyou nexttimeCheckSanitizerbucket every30 minutesAce abaristaobservationwith TLCall acustomer bytheir name 3times in onetransactionCheckdate dotsare on allproductsTemperatureChecks(AM, Mid,PM)Dust/SweepCaféGreetCustomerwhen theyarrive, offerSampleThankingCustomer atRegister andHandoffUpsell anItem (food orbeverage topair)Fill out build-to numbersand wasteNumbers forfood itemsSmalltalk/Eyecontact whilemaking drinkApologize forwait, even ifnone orshortWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Eyecontact athand offWash Handsenteringprep area orswitchinglinesIntroduceyourself byname tocustomer atregisterFillingimpulsedisplays /food itemsPersonalConnection /Small talkconversationUniform100%, cleanapron, hat,name tagStore PersonalBelongings outsight ofcustomers andprep areaSet Timer forPikes,ensurefreshness(30 min)Dusting,organizing,tidying upCupDisplaysOffer drinkideas tosomeoneunsure oforderName athand-off,thank, seeyou nexttimeCheckSanitizerbucket every30 minutesAce abaristaobservationwith TL

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
I
3
B
4
I
5
O
6
N
7
B
8
B
9
G
10
O
11
B
12
N
13
G
14
O
15
G
16
B
17
N
18
N
19
O
20
I
21
I
22
G
23
G
24
O
  1. I-Call a customer by their name 3 times in one transaction
  2. I-Check date dots are on all products
  3. B-Temperature Checks (AM, Mid, PM)
  4. I-Dust/Sweep Café
  5. O-Greet Customer when they arrive, offer Sample
  6. N-Thanking Customer at Register and Handoff
  7. B-Upsell an Item (food or beverage to pair)
  8. B-Fill out build-to numbers and waste Numbers for food items
  9. G-Small talk/Eye contact while making drink
  10. O-Apologize for wait, even if none or short
  11. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  12. N-Eye contact at hand off
  13. G-Wash Hands entering prep area or switching lines
  14. O-Introduce yourself by name to customer at register
  15. G-Filling impulse displays / food items
  16. B-Personal Connection / Small talk conversation
  17. N-Uniform 100%, clean apron, hat, name tag
  18. N-Store Personal Belongings out sight of customers and prep area
  19. O-Set Timer for Pikes, ensure freshness (30 min)
  20. I-Dusting, organizing, tidying up Cup Displays
  21. I-Offer drink ideas to someone unsure of order
  22. G-Name at hand-off, thank, see you next time
  23. G-Check Sanitizer bucket every 30 minutes
  24. O-Ace a barista observation with TL