Eyecontact athand offUniform100%, cleanapron, hat,name tagIntroduceyourself byname tocustomer atregisterFillingimpulsedisplays /food itemsCheckSanitizerbucket every30 minutesSet Timer forPikes,ensurefreshness(30 min)Dust/SweepCaféName athand-off,thank, seeyou nexttimeOffer drinkideas tosomeoneunsure oforderCall acustomer bytheir name 3times in onetransactionApologize forwait, even ifnone orshortTemperatureChecks(AM, Mid,PM)Fill out build-to numbersand wasteNumbers forfood itemsDusting,organizing,tidying upCupDisplaysAce abaristaobservationwith TLThankingCustomer atRegister andHandoffSmalltalk/Eyecontact whilemaking drinkUpsell anItem (food orbeverage topair)PersonalConnection /Small talkconversationWash Handsenteringprep area orswitchinglinesCheckdate dotsare on allproductsGreetCustomerwhen theyarrive, offerSampleWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Store PersonalBelongings outsight ofcustomers andprep areaEyecontact athand offUniform100%, cleanapron, hat,name tagIntroduceyourself byname tocustomer atregisterFillingimpulsedisplays /food itemsCheckSanitizerbucket every30 minutesSet Timer forPikes,ensurefreshness(30 min)Dust/SweepCaféName athand-off,thank, seeyou nexttimeOffer drinkideas tosomeoneunsure oforderCall acustomer bytheir name 3times in onetransactionApologize forwait, even ifnone orshortTemperatureChecks(AM, Mid,PM)Fill out build-to numbersand wasteNumbers forfood itemsDusting,organizing,tidying upCupDisplaysAce abaristaobservationwith TLThankingCustomer atRegister andHandoffSmalltalk/Eyecontact whilemaking drinkUpsell anItem (food orbeverage topair)PersonalConnection /Small talkconversationWash Handsenteringprep area orswitchinglinesCheckdate dotsare on allproductsGreetCustomerwhen theyarrive, offerSampleWrite PersonalizeMessage on Cup(Smiley face,"have a great day","Thanks", etc.Store PersonalBelongings outsight ofcustomers andprep area

Starbucks Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
O
4
G
5
G
6
O
7
I
8
G
9
I
10
I
11
O
12
B
13
B
14
I
15
O
16
N
17
G
18
B
19
B
20
G
21
I
22
O
23
B
24
N
  1. N-Eye contact at hand off
  2. N-Uniform 100%, clean apron, hat, name tag
  3. O-Introduce yourself by name to customer at register
  4. G-Filling impulse displays / food items
  5. G-Check Sanitizer bucket every 30 minutes
  6. O-Set Timer for Pikes, ensure freshness (30 min)
  7. I-Dust/Sweep Café
  8. G-Name at hand-off, thank, see you next time
  9. I-Offer drink ideas to someone unsure of order
  10. I-Call a customer by their name 3 times in one transaction
  11. O-Apologize for wait, even if none or short
  12. B-Temperature Checks (AM, Mid, PM)
  13. B-Fill out build-to numbers and waste Numbers for food items
  14. I-Dusting, organizing, tidying up Cup Displays
  15. O-Ace a barista observation with TL
  16. N-Thanking Customer at Register and Handoff
  17. G-Small talk/Eye contact while making drink
  18. B-Upsell an Item (food or beverage to pair)
  19. B-Personal Connection / Small talk conversation
  20. G-Wash Hands entering prep area or switching lines
  21. I-Check date dots are on all products
  22. O-Greet Customer when they arrive, offer Sample
  23. B-Write Personalize Message on Cup (Smiley face, "have a great day", "Thanks", etc.
  24. N-Store Personal Belongings out sight of customers and prep area