Answers Help Desk National Call Center Customer Care Headsets “Thanks for bringing this to our attention!” SCR(Service Center Rep) Smile Friendly Confidence Positive Active Listening Service minded Educate Excellence Happy Customer Service Week SCS(Service Center Specialist) Collaboration Listen Caring Dedicated Call Center Communication Inclusion Growth Customer Engagement Professional Feedback Customer Experience IT Service Desk Employee IVR Solutions Willingness “Great question! I’ll find that out for you!” Teamwork Customer Satisfaction “Happy to help!” Accountability Patience Diversity Helpful Customer Support Customer Service Quality Assurance Rapport Empathy Customer Needs Needs Difficult Conversations Passion Answers Help Desk National Call Center Customer Care Headsets “Thanks for bringing this to our attention!” SCR(Service Center Rep) Smile Friendly Confidence Positive Active Listening Service minded Educate Excellence Happy Customer Service Week SCS(Service Center Specialist) Collaboration Listen Caring Dedicated Call Center Communication Inclusion Growth Customer Engagement Professional Feedback Customer Experience IT Service Desk Employee IVR Solutions Willingness “Great question! I’ll find that out for you!” Teamwork Customer Satisfaction “Happy to help!” Accountability Patience Diversity Helpful Customer Support Customer Service Quality Assurance Rapport Empathy Customer Needs Needs Difficult Conversations Passion
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Answers
Help Desk
National Call Center
Customer Care
Headsets
“Thanks for bringing this to our attention!”
SCR(Service Center Rep)
Smile
Friendly
Confidence
Positive
Active Listening
Service minded
Educate
Excellence
Happy Customer Service Week
SCS(Service Center Specialist)
Collaboration
Listen
Caring
Dedicated Call Center
Communication
Inclusion
Growth
Customer Engagement
Professional
Feedback
Customer Experience
IT Service Desk
Employee
IVR
Solutions
Willingness
“Great question! I’ll find that out for you!”
Teamwork
Customer Satisfaction
“Happy to help!”
Accountability
Patience
Diversity
Helpful
Customer Support
Customer Service
Quality Assurance
Rapport
Empathy
Customer Needs
Needs
Difficult Conversations
Passion