IVRCollaborationEducateCommunicationCustomerSatisfactionPassionAnswersAccountabilityRapportCustomerSupport“Happytohelp!”SCS(ServiceCenterSpecialist)PatienceEmployeeConfidenceHelpDeskSolutionsCustomerExperienceCustomerCareProfessionalCustomerNeedsNationalCallCenterWillingnessCustomerEngagementTeamworkExcellenceCustomerServiceDiversityFriendly“Thanks forbringing thisto ourattention!”ActiveListeningPositiveHeadsetsGrowthSmileNeedsHelpfulDifficultConversationsITServiceDeskListenInclusionQualityAssuranceSCR(ServiceCenter Rep)FeedbackDedicatedCallCenterEmpathy“Greatquestion! I’llfind that outfor you!”ServicemindedCaringHappyCustomerServiceWeekIVRCollaborationEducateCommunicationCustomerSatisfactionPassionAnswersAccountabilityRapportCustomerSupport“Happytohelp!”SCS(ServiceCenterSpecialist)PatienceEmployeeConfidenceHelpDeskSolutionsCustomerExperienceCustomerCareProfessionalCustomerNeedsNationalCallCenterWillingnessCustomerEngagementTeamworkExcellenceCustomerServiceDiversityFriendly“Thanks forbringing thisto ourattention!”ActiveListeningPositiveHeadsetsGrowthSmileNeedsHelpfulDifficultConversationsITServiceDeskListenInclusionQualityAssuranceSCR(ServiceCenter Rep)FeedbackDedicatedCallCenterEmpathy“Greatquestion! I’llfind that outfor you!”ServicemindedCaringHappyCustomerServiceWeek

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. IVR
  2. Collaboration
  3. Educate
  4. Communication
  5. Customer Satisfaction
  6. Passion
  7. Answers
  8. Accountability
  9. Rapport
  10. Customer Support
  11. “Happy to help!”
  12. SCS(Service Center Specialist)
  13. Patience
  14. Employee
  15. Confidence
  16. Help Desk
  17. Solutions
  18. Customer Experience
  19. Customer Care
  20. Professional
  21. Customer Needs
  22. National Call Center
  23. Willingness
  24. Customer Engagement
  25. Teamwork
  26. Excellence
  27. Customer Service
  28. Diversity
  29. Friendly
  30. “Thanks for bringing this to our attention!”
  31. Active Listening
  32. Positive
  33. Headsets
  34. Growth
  35. Smile
  36. Needs
  37. Helpful
  38. Difficult Conversations
  39. IT Service Desk
  40. Listen
  41. Inclusion
  42. Quality Assurance
  43. SCR(Service Center Rep)
  44. Feedback
  45. Dedicated Call Center
  46. Empathy
  47. “Great question! I’ll find that out for you!”
  48. Service minded
  49. Caring
  50. Happy Customer Service Week