EducateQualityAssuranceFriendlyCaringActiveListeningPassionRapport“Happytohelp!”ServicemindedDifficultConversationsSCS(ServiceCenterSpecialist)IVREmpathy“Thanks forbringing thisto ourattention!”CustomerServiceCustomerCareCustomerSatisfactionITServiceDeskProfessionalConfidenceHelpDeskExcellenceWillingnessSCR(ServiceCenter Rep)FeedbackTeamworkEmployeeNationalCallCenterPatienceNeedsCustomerEngagementCollaborationListen“Greatquestion! I’llfind that outfor you!”HelpfulAccountabilityDiversityPositiveHappyCustomerServiceWeekSmileDedicatedCallCenterCommunicationSolutionsCustomerSupportAnswersCustomerNeedsCustomerExperienceGrowthInclusionHeadsetsEducateQualityAssuranceFriendlyCaringActiveListeningPassionRapport“Happytohelp!”ServicemindedDifficultConversationsSCS(ServiceCenterSpecialist)IVREmpathy“Thanks forbringing thisto ourattention!”CustomerServiceCustomerCareCustomerSatisfactionITServiceDeskProfessionalConfidenceHelpDeskExcellenceWillingnessSCR(ServiceCenter Rep)FeedbackTeamworkEmployeeNationalCallCenterPatienceNeedsCustomerEngagementCollaborationListen“Greatquestion! I’llfind that outfor you!”HelpfulAccountabilityDiversityPositiveHappyCustomerServiceWeekSmileDedicatedCallCenterCommunicationSolutionsCustomerSupportAnswersCustomerNeedsCustomerExperienceGrowthInclusionHeadsets

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate
  2. Quality Assurance
  3. Friendly
  4. Caring
  5. Active Listening
  6. Passion
  7. Rapport
  8. “Happy to help!”
  9. Service minded
  10. Difficult Conversations
  11. SCS(Service Center Specialist)
  12. IVR
  13. Empathy
  14. “Thanks for bringing this to our attention!”
  15. Customer Service
  16. Customer Care
  17. Customer Satisfaction
  18. IT Service Desk
  19. Professional
  20. Confidence
  21. Help Desk
  22. Excellence
  23. Willingness
  24. SCR(Service Center Rep)
  25. Feedback
  26. Teamwork
  27. Employee
  28. National Call Center
  29. Patience
  30. Needs
  31. Customer Engagement
  32. Collaboration
  33. Listen
  34. “Great question! I’ll find that out for you!”
  35. Helpful
  36. Accountability
  37. Diversity
  38. Positive
  39. Happy Customer Service Week
  40. Smile
  41. Dedicated Call Center
  42. Communication
  43. Solutions
  44. Customer Support
  45. Answers
  46. Customer Needs
  47. Customer Experience
  48. Growth
  49. Inclusion
  50. Headsets