EducateFriendlyServicemindedSolutionsIVRTeamworkAccountabilityCustomerExperience“Happytohelp!”WillingnessCustomerNeedsDiversityCustomerCareCustomerSatisfactionCaringExcellenceHappyCustomerServiceWeekDifficultConversationsInclusionListenConfidenceAnswersPatienceNationalCallCenterCustomerServiceQualityAssurancePositiveCustomerEngagementGrowthPassionHeadsetsActiveListeningITServiceDeskSCR(ServiceCenter Rep)“Greatquestion! I’llfind that outfor you!”ProfessionalCustomerSupportCommunication“Thanks forbringing thisto ourattention!”EmployeeCollaborationFeedbackSCS(ServiceCenterSpecialist)NeedsSmileDedicatedCallCenterRapportEmpathyHelpfulHelpDeskEducateFriendlyServicemindedSolutionsIVRTeamworkAccountabilityCustomerExperience“Happytohelp!”WillingnessCustomerNeedsDiversityCustomerCareCustomerSatisfactionCaringExcellenceHappyCustomerServiceWeekDifficultConversationsInclusionListenConfidenceAnswersPatienceNationalCallCenterCustomerServiceQualityAssurancePositiveCustomerEngagementGrowthPassionHeadsetsActiveListeningITServiceDeskSCR(ServiceCenter Rep)“Greatquestion! I’llfind that outfor you!”ProfessionalCustomerSupportCommunication“Thanks forbringing thisto ourattention!”EmployeeCollaborationFeedbackSCS(ServiceCenterSpecialist)NeedsSmileDedicatedCallCenterRapportEmpathyHelpfulHelpDesk

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Educate
  2. Friendly
  3. Service minded
  4. Solutions
  5. IVR
  6. Teamwork
  7. Accountability
  8. Customer Experience
  9. “Happy to help!”
  10. Willingness
  11. Customer Needs
  12. Diversity
  13. Customer Care
  14. Customer Satisfaction
  15. Caring
  16. Excellence
  17. Happy Customer Service Week
  18. Difficult Conversations
  19. Inclusion
  20. Listen
  21. Confidence
  22. Answers
  23. Patience
  24. National Call Center
  25. Customer Service
  26. Quality Assurance
  27. Positive
  28. Customer Engagement
  29. Growth
  30. Passion
  31. Headsets
  32. Active Listening
  33. IT Service Desk
  34. SCR(Service Center Rep)
  35. “Great question! I’ll find that out for you!”
  36. Professional
  37. Customer Support
  38. Communication
  39. “Thanks for bringing this to our attention!”
  40. Employee
  41. Collaboration
  42. Feedback
  43. SCS(Service Center Specialist)
  44. Needs
  45. Smile
  46. Dedicated Call Center
  47. Rapport
  48. Empathy
  49. Helpful
  50. Help Desk