CommunicationServicemindedInclusionEducateSCS(ServiceCenterSpecialist)Listen“Greatquestion! I’llfind that outfor you!”DedicatedCallCenterDifficultConversationsHelpDeskHelpfulRapportSolutionsTeamworkQualityAssuranceCustomerEngagementFriendlyHappyCustomerServiceWeek“Thanks forbringing thisto ourattention!”IVRPassionNationalCallCenterGrowthHeadsetsNeedsCustomerNeedsCustomerServicePatienceCustomerSatisfactionDiversitySmileCaring“Happytohelp!”CustomerExperienceConfidenceFeedbackAnswersExcellenceITServiceDeskAccountabilityProfessionalCustomerCareEmployeeEmpathyWillingnessCustomerSupportActiveListeningPositiveSCR(ServiceCenter Rep)CollaborationCommunicationServicemindedInclusionEducateSCS(ServiceCenterSpecialist)Listen“Greatquestion! I’llfind that outfor you!”DedicatedCallCenterDifficultConversationsHelpDeskHelpfulRapportSolutionsTeamworkQualityAssuranceCustomerEngagementFriendlyHappyCustomerServiceWeek“Thanks forbringing thisto ourattention!”IVRPassionNationalCallCenterGrowthHeadsetsNeedsCustomerNeedsCustomerServicePatienceCustomerSatisfactionDiversitySmileCaring“Happytohelp!”CustomerExperienceConfidenceFeedbackAnswersExcellenceITServiceDeskAccountabilityProfessionalCustomerCareEmployeeEmpathyWillingnessCustomerSupportActiveListeningPositiveSCR(ServiceCenter Rep)Collaboration

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Communication
  2. Service minded
  3. Inclusion
  4. Educate
  5. SCS(Service Center Specialist)
  6. Listen
  7. “Great question! I’ll find that out for you!”
  8. Dedicated Call Center
  9. Difficult Conversations
  10. Help Desk
  11. Helpful
  12. Rapport
  13. Solutions
  14. Teamwork
  15. Quality Assurance
  16. Customer Engagement
  17. Friendly
  18. Happy Customer Service Week
  19. “Thanks for bringing this to our attention!”
  20. IVR
  21. Passion
  22. National Call Center
  23. Growth
  24. Headsets
  25. Needs
  26. Customer Needs
  27. Customer Service
  28. Patience
  29. Customer Satisfaction
  30. Diversity
  31. Smile
  32. Caring
  33. “Happy to help!”
  34. Customer Experience
  35. Confidence
  36. Feedback
  37. Answers
  38. Excellence
  39. IT Service Desk
  40. Accountability
  41. Professional
  42. Customer Care
  43. Employee
  44. Empathy
  45. Willingness
  46. Customer Support
  47. Active Listening
  48. Positive
  49. SCR(Service Center Rep)
  50. Collaboration