RefundCallTier 1membercallTier 2membercallTreasuryCallMembercalled you bythe wrongname 773 areacode call630 areacode call815 areacode call217 areacode callSLEPCallTransferreda callCalculatedpensionestimate618 areacode callMembersays theyhave a quickquestion312 areacode callAsked if therewas anythingelse youcould helpwithSaid‘Can youhear me’DisabilityCallPrint apensionestimateVACQuestionMaileda form708 areacode callRetirementCallReturnto workcallRefundCallTier 1membercallTier 2membercallTreasuryCallMembercalled you bythe wrongname 773 areacode call630 areacode call815 areacode call217 areacode callSLEPCallTransferreda callCalculatedpensionestimate618 areacode callMembersays theyhave a quickquestion312 areacode callAsked if therewas anythingelse youcould helpwithSaid‘Can youhear me’DisabilityCallPrint apensionestimateVACQuestionMaileda form708 areacode callRetirementCallReturnto workcall

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refund Call
  2. Tier 1 member call
  3. Tier 2 member call
  4. Treasury Call
  5. Member called you by the wrong name
  6. 773 area code call
  7. 630 area code call
  8. 815 area code call
  9. 217 area code call
  10. SLEP Call
  11. Transferred a call
  12. Calculated pension estimate
  13. 618 area code call
  14. Member says they have a quick question
  15. 312 area code call
  16. Asked if there was anything else you could help with
  17. Said ‘Can you hear me’
  18. Disability Call
  19. Print a pension estimate
  20. VAC Question
  21. Mailed a form
  22. 708 area code call
  23. Retirement Call
  24. Return to work call