Said‘Can youhear me’Print apensionestimateAsked if therewas anythingelse youcould helpwith815 areacode callTreasuryCall630 areacode call312 areacode callTransferreda callTier 2membercallDisabilityCallVACQuestionRetirementCallTier 1membercall217 areacode call618 areacode callCalculatedpensionestimateSLEPCall 773 areacode callRefundCall708 areacode callMaileda formReturnto workcallMembercalled you bythe wrongnameMembersays theyhave a quickquestionSaid‘Can youhear me’Print apensionestimateAsked if therewas anythingelse youcould helpwith815 areacode callTreasuryCall630 areacode call312 areacode callTransferreda callTier 2membercallDisabilityCallVACQuestionRetirementCallTier 1membercall217 areacode call618 areacode callCalculatedpensionestimateSLEPCall 773 areacode callRefundCall708 areacode callMaileda formReturnto workcallMembercalled you bythe wrongnameMembersays theyhave a quickquestion

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Said ‘Can you hear me’
  2. Print a pension estimate
  3. Asked if there was anything else you could help with
  4. 815 area code call
  5. Treasury Call
  6. 630 area code call
  7. 312 area code call
  8. Transferred a call
  9. Tier 2 member call
  10. Disability Call
  11. VAC Question
  12. Retirement Call
  13. Tier 1 member call
  14. 217 area code call
  15. 618 area code call
  16. Calculated pension estimate
  17. SLEP Call
  18. 773 area code call
  19. Refund Call
  20. 708 area code call
  21. Mailed a form
  22. Return to work call
  23. Member called you by the wrong name
  24. Member says they have a quick question