Transferreda call815 areacode call618 areacode callPrint apensionestimateMembersays theyhave a quickquestionSaid‘Can youhear me’Membercalled you bythe wrongnameRetirementCallDisabilityCall630 areacode callRefundCall 773 areacode callCalculatedpensionestimateSLEPCallMaileda formAsked if therewas anythingelse youcould helpwithTier 1membercallTier 2membercallReturnto workcallVACQuestion708 areacode call312 areacode call217 areacode callTreasuryCallTransferreda call815 areacode call618 areacode callPrint apensionestimateMembersays theyhave a quickquestionSaid‘Can youhear me’Membercalled you bythe wrongnameRetirementCallDisabilityCall630 areacode callRefundCall 773 areacode callCalculatedpensionestimateSLEPCallMaileda formAsked if therewas anythingelse youcould helpwithTier 1membercallTier 2membercallReturnto workcallVACQuestion708 areacode call312 areacode call217 areacode callTreasuryCall

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call
  2. 815 area code call
  3. 618 area code call
  4. Print a pension estimate
  5. Member says they have a quick question
  6. Said ‘Can you hear me’
  7. Member called you by the wrong name
  8. Retirement Call
  9. Disability Call
  10. 630 area code call
  11. Refund Call
  12. 773 area code call
  13. Calculated pension estimate
  14. SLEP Call
  15. Mailed a form
  16. Asked if there was anything else you could help with
  17. Tier 1 member call
  18. Tier 2 member call
  19. Return to work call
  20. VAC Question
  21. 708 area code call
  22. 312 area code call
  23. 217 area code call
  24. Treasury Call