Membercalled you bythe wrongname312 areacode callCalculatedpensionestimateMembersays theyhave a quickquestion 773 areacode callTransferreda callTreasuryCall815 areacode call630 areacode callSaid‘Can youhear me’Tier 1membercallSLEPCallPrint apensionestimate618 areacode callRefundCall217 areacode callDisabilityCallReturnto workcallRetirementCallTier 2membercallVACQuestionMaileda form708 areacode callAsked if therewas anythingelse youcould helpwithMembercalled you bythe wrongname312 areacode callCalculatedpensionestimateMembersays theyhave a quickquestion 773 areacode callTransferreda callTreasuryCall815 areacode call630 areacode callSaid‘Can youhear me’Tier 1membercallSLEPCallPrint apensionestimate618 areacode callRefundCall217 areacode callDisabilityCallReturnto workcallRetirementCallTier 2membercallVACQuestionMaileda form708 areacode callAsked if therewas anythingelse youcould helpwith

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member called you by the wrong name
  2. 312 area code call
  3. Calculated pension estimate
  4. Member says they have a quick question
  5. 773 area code call
  6. Transferred a call
  7. Treasury Call
  8. 815 area code call
  9. 630 area code call
  10. Said ‘Can you hear me’
  11. Tier 1 member call
  12. SLEP Call
  13. Print a pension estimate
  14. 618 area code call
  15. Refund Call
  16. 217 area code call
  17. Disability Call
  18. Return to work call
  19. Retirement Call
  20. Tier 2 member call
  21. VAC Question
  22. Mailed a form
  23. 708 area code call
  24. Asked if there was anything else you could help with