Transferreda callTreasuryCallMembersays theyhave a quickquestion618 areacode callReturnto workcall708 areacode callRefundCallTier 2membercallVACQuestionAsked if therewas anythingelse youcould helpwith630 areacode call815 areacode call 773 areacode callTier 1membercallMaileda formRetirementCall312 areacode callPrint apensionestimateSLEPCallSaid‘Can youhear me’Membercalled you bythe wrongnameCalculatedpensionestimate217 areacode callDisabilityCallTransferreda callTreasuryCallMembersays theyhave a quickquestion618 areacode callReturnto workcall708 areacode callRefundCallTier 2membercallVACQuestionAsked if therewas anythingelse youcould helpwith630 areacode call815 areacode call 773 areacode callTier 1membercallMaileda formRetirementCall312 areacode callPrint apensionestimateSLEPCallSaid‘Can youhear me’Membercalled you bythe wrongnameCalculatedpensionestimate217 areacode callDisabilityCall

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call
  2. Treasury Call
  3. Member says they have a quick question
  4. 618 area code call
  5. Return to work call
  6. 708 area code call
  7. Refund Call
  8. Tier 2 member call
  9. VAC Question
  10. Asked if there was anything else you could help with
  11. 630 area code call
  12. 815 area code call
  13. 773 area code call
  14. Tier 1 member call
  15. Mailed a form
  16. Retirement Call
  17. 312 area code call
  18. Print a pension estimate
  19. SLEP Call
  20. Said ‘Can you hear me’
  21. Member called you by the wrong name
  22. Calculated pension estimate
  23. 217 area code call
  24. Disability Call