RefundCallAsked if therewas anythingelse youcould helpwith 773 areacode call708 areacode callReturnto workcall815 areacode callTreasuryCallCalculatedpensionestimateTier 1membercallSaid‘Can youhear me’217 areacode callVACQuestionRetirementCallTier 2membercallSLEPCall312 areacode callMembercalled you bythe wrongname630 areacode callMaileda formTransferreda callDisabilityCall618 areacode callPrint apensionestimateMembersays theyhave a quickquestionRefundCallAsked if therewas anythingelse youcould helpwith 773 areacode call708 areacode callReturnto workcall815 areacode callTreasuryCallCalculatedpensionestimateTier 1membercallSaid‘Can youhear me’217 areacode callVACQuestionRetirementCallTier 2membercallSLEPCall312 areacode callMembercalled you bythe wrongname630 areacode callMaileda formTransferreda callDisabilityCall618 areacode callPrint apensionestimateMembersays theyhave a quickquestion

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refund Call
  2. Asked if there was anything else you could help with
  3. 773 area code call
  4. 708 area code call
  5. Return to work call
  6. 815 area code call
  7. Treasury Call
  8. Calculated pension estimate
  9. Tier 1 member call
  10. Said ‘Can you hear me’
  11. 217 area code call
  12. VAC Question
  13. Retirement Call
  14. Tier 2 member call
  15. SLEP Call
  16. 312 area code call
  17. Member called you by the wrong name
  18. 630 area code call
  19. Mailed a form
  20. Transferred a call
  21. Disability Call
  22. 618 area code call
  23. Print a pension estimate
  24. Member says they have a quick question