Membercalled you bythe wrongnameSaid‘Can youhear me’RefundCallTransferreda call217 areacode callPrint apensionestimateDisabilityCallReturnto workcallMembersays theyhave a quickquestionTreasuryCallSLEPCallVACQuestion708 areacode call 773 areacode callAsked if therewas anythingelse youcould helpwithTier 1membercall630 areacode call312 areacode callCalculatedpensionestimate618 areacode callRetirementCallTier 2membercallMaileda form815 areacode callMembercalled you bythe wrongnameSaid‘Can youhear me’RefundCallTransferreda call217 areacode callPrint apensionestimateDisabilityCallReturnto workcallMembersays theyhave a quickquestionTreasuryCallSLEPCallVACQuestion708 areacode call 773 areacode callAsked if therewas anythingelse youcould helpwithTier 1membercall630 areacode call312 areacode callCalculatedpensionestimate618 areacode callRetirementCallTier 2membercallMaileda form815 areacode call

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Member called you by the wrong name
  2. Said ‘Can you hear me’
  3. Refund Call
  4. Transferred a call
  5. 217 area code call
  6. Print a pension estimate
  7. Disability Call
  8. Return to work call
  9. Member says they have a quick question
  10. Treasury Call
  11. SLEP Call
  12. VAC Question
  13. 708 area code call
  14. 773 area code call
  15. Asked if there was anything else you could help with
  16. Tier 1 member call
  17. 630 area code call
  18. 312 area code call
  19. Calculated pension estimate
  20. 618 area code call
  21. Retirement Call
  22. Tier 2 member call
  23. Mailed a form
  24. 815 area code call