Transferreda call217 areacode callDisabilityCallRetirementCallReturnto workcallAsked if therewas anythingelse youcould helpwithTier 2membercallTier 1membercallMaileda formCalculatedpensionestimateSaid‘Can youhear me’Membersays theyhave a quickquestionVACQuestionSLEPCall312 areacode callPrint apensionestimateMembercalled you bythe wrongname630 areacode call 773 areacode callRefundCallTreasuryCall618 areacode call815 areacode call708 areacode callTransferreda call217 areacode callDisabilityCallRetirementCallReturnto workcallAsked if therewas anythingelse youcould helpwithTier 2membercallTier 1membercallMaileda formCalculatedpensionestimateSaid‘Can youhear me’Membersays theyhave a quickquestionVACQuestionSLEPCall312 areacode callPrint apensionestimateMembercalled you bythe wrongname630 areacode call 773 areacode callRefundCallTreasuryCall618 areacode call815 areacode call708 areacode call

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transferred a call
  2. 217 area code call
  3. Disability Call
  4. Retirement Call
  5. Return to work call
  6. Asked if there was anything else you could help with
  7. Tier 2 member call
  8. Tier 1 member call
  9. Mailed a form
  10. Calculated pension estimate
  11. Said ‘Can you hear me’
  12. Member says they have a quick question
  13. VAC Question
  14. SLEP Call
  15. 312 area code call
  16. Print a pension estimate
  17. Member called you by the wrong name
  18. 630 area code call
  19. 773 area code call
  20. Refund Call
  21. Treasury Call
  22. 618 area code call
  23. 815 area code call
  24. 708 area code call