Membersays theyhave a quickquestionTransferreda callTier 2membercallDisabilityCallVACQuestionMembercalled you bythe wrongnameAsked if therewas anythingelse youcould helpwithTreasuryCallSLEPCall815 areacode call630 areacode call618 areacode callTier 1membercallCalculatedpensionestimatePrint apensionestimate217 areacode callSaid‘Can youhear me’RetirementCallReturnto workcallMaileda form708 areacode callRefundCall 773 areacode call312 areacode callMembersays theyhave a quickquestionTransferreda callTier 2membercallDisabilityCallVACQuestionMembercalled you bythe wrongnameAsked if therewas anythingelse youcould helpwithTreasuryCallSLEPCall815 areacode call630 areacode call618 areacode callTier 1membercallCalculatedpensionestimatePrint apensionestimate217 areacode callSaid‘Can youhear me’RetirementCallReturnto workcallMaileda form708 areacode callRefundCall 773 areacode call312 areacode call

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Member says they have a quick question
  2. Transferred a call
  3. Tier 2 member call
  4. Disability Call
  5. VAC Question
  6. Member called you by the wrong name
  7. Asked if there was anything else you could help with
  8. Treasury Call
  9. SLEP Call
  10. 815 area code call
  11. 630 area code call
  12. 618 area code call
  13. Tier 1 member call
  14. Calculated pension estimate
  15. Print a pension estimate
  16. 217 area code call
  17. Said ‘Can you hear me’
  18. Retirement Call
  19. Return to work call
  20. Mailed a form
  21. 708 area code call
  22. Refund Call
  23. 773 area code call
  24. 312 area code call