BeproactiveFree!"ThankYou"LearnSomethingNew andShareEnd theday withall ticketsclosedBeeAmazingSend anapplauseon a ticketMomentofTeamworkTurn aFrownUpsideDownFeelEmpowered- Own It!Is thereanythingelse I canhelp youwith?Make asuggestionPositiveRMinteractionGet upandstretchAskcustomer ifthey aresatisfied withour serviceGetelectronicpayment forchargecustomerBeproactiveFree!"ThankYou"LearnSomethingNew andShareEnd theday withall ticketsclosedBeeAmazingSend anapplauseon a ticketMomentofTeamworkTurn aFrownUpsideDownFeelEmpowered- Own It!Is thereanythingelse I canhelp youwith?Make asuggestionPositiveRMinteractionGet upandstretchAskcustomer ifthey aresatisfied withour serviceGetelectronicpayment forchargecustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Be proactive
  2. Free!
  3. "Thank You"
  4. Learn Something New and Share
  5. End the day with all tickets closed
  6. Bee Amazing
  7. Send an applause on a ticket
  8. Moment of Teamwork
  9. Turn a Frown Upside Down
  10. Feel Empowered - Own It!
  11. Is there anything else I can help you with?
  12. Make a suggestion
  13. Positive RM interaction
  14. Get up and stretch
  15. Ask customer if they are satisfied with our service
  16. Get electronic payment for charge customer