Turn aFrownUpsideDownIs thereanythingelse I canhelp youwith?FeelEmpowered- Own It!"ThankYou"LearnSomethingNew andShareMomentofTeamworkMake asuggestionSend anapplauseon a ticketFree!PositiveRMinteractionAskcustomer ifthey aresatisfied withour serviceGet upandstretchBeproactiveBeeAmazingGetelectronicpayment forchargecustomerEnd theday withall ticketsclosedTurn aFrownUpsideDownIs thereanythingelse I canhelp youwith?FeelEmpowered- Own It!"ThankYou"LearnSomethingNew andShareMomentofTeamworkMake asuggestionSend anapplauseon a ticketFree!PositiveRMinteractionAskcustomer ifthey aresatisfied withour serviceGet upandstretchBeproactiveBeeAmazingGetelectronicpayment forchargecustomerEnd theday withall ticketsclosed

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Turn a Frown Upside Down
  2. Is there anything else I can help you with?
  3. Feel Empowered - Own It!
  4. "Thank You"
  5. Learn Something New and Share
  6. Moment of Teamwork
  7. Make a suggestion
  8. Send an applause on a ticket
  9. Free!
  10. Positive RM interaction
  11. Ask customer if they are satisfied with our service
  12. Get up and stretch
  13. Be proactive
  14. Bee Amazing
  15. Get electronic payment for charge customer
  16. End the day with all tickets closed