RBT____Awesomeresolutioncall________ClaimreversalapprovedZelleCase______No changesneeded fromORR___________Standardcase_____ReceivedKudos froma customer________Hear a pet inthebackgroundof a call_________Reviewedcalls________3rd Partycase________CreditedMSF_______Sent 2cases toORR today________Cross LOBcase_________NPSSurveycase________Heard greatcustomerservice oncall review__________Contactedlegal________Wrote 3letterstodayPost ORRnochanges_______Resolutionon first callClosed 2casestoday_________Contactedcustomer on1st call intro_________Helped apeer witha caseCase witha claim_______Had anawesomeday!RBT____Awesomeresolutioncall________ClaimreversalapprovedZelleCase______No changesneeded fromORR___________Standardcase_____ReceivedKudos froma customer________Hear a pet inthebackgroundof a call_________Reviewedcalls________3rd Partycase________CreditedMSF_______Sent 2cases toORR today________Cross LOBcase_________NPSSurveycase________Heard greatcustomerservice oncall review__________Contactedlegal________Wrote 3letterstodayPost ORRnochanges_______Resolutionon first callClosed 2casestoday_________Contactedcustomer on1st call intro_________Helped apeer witha caseCase witha claim_______Had anawesomeday!

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
G
4
G
5
O
6
G
7
N
8
B
9
I
10
O
11
B
12
I
13
I
14
O
15
G
16
B
17
O
18
B
19
O
20
B
21
I
22
N
23
I
24
N
  1. N-RBT ____
  2. G-Awesome resolution call ________
  3. G-Claim reversal approved
  4. G-Zelle Case ______
  5. O-No changes needed from ORR ___________
  6. G-Standard case _____
  7. N-Received Kudos from a customer ________
  8. B-Hear a pet in the background of a call _________
  9. I-Reviewed calls ________
  10. O-3rd Party case ________
  11. B-Credited MSF _______
  12. I-Sent 2 cases to ORR today ________
  13. I-Cross LOB case _________
  14. O-NPS Survey case ________
  15. G-Heard great customer service on call review __________
  16. B-Contacted legal ________
  17. O-Wrote 3 letters today
  18. B-Post ORR no changes _______
  19. O-Resolution on first call
  20. B-Closed 2 cases today _________
  21. I-Contacted customer on 1st call intro _________
  22. N-Helped a peer with a case
  23. I-Case with a claim _______
  24. N-Had an awesome day!