Sent 2cases toORR today________Claimreversalapproved3rd Partycase________CreditedMSF_______No changesneeded fromORR___________Contactedcustomer on1st call intro_________Resolutionon first callRBT____Post ORRnochanges_______Helped apeer witha caseContactedlegal________Hear a pet inthebackgroundof a call_________Closed 2casestoday_________Awesomeresolutioncall________Cross LOBcase_________Heard greatcustomerservice oncall review__________Case witha claim_______NPSSurveycase________Reviewedcalls________ReceivedKudos froma customer________Wrote 3letterstodayZelleCase______Had anawesomeday!Standardcase_____Sent 2cases toORR today________Claimreversalapproved3rd Partycase________CreditedMSF_______No changesneeded fromORR___________Contactedcustomer on1st call intro_________Resolutionon first callRBT____Post ORRnochanges_______Helped apeer witha caseContactedlegal________Hear a pet inthebackgroundof a call_________Closed 2casestoday_________Awesomeresolutioncall________Cross LOBcase_________Heard greatcustomerservice oncall review__________Case witha claim_______NPSSurveycase________Reviewedcalls________ReceivedKudos froma customer________Wrote 3letterstodayZelleCase______Had anawesomeday!Standardcase_____

Untitled Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
B
5
O
6
I
7
O
8
N
9
B
10
N
11
B
12
B
13
B
14
G
15
I
16
G
17
I
18
O
19
I
20
N
21
O
22
G
23
N
24
G
  1. I-Sent 2 cases to ORR today ________
  2. G-Claim reversal approved
  3. O-3rd Party case ________
  4. B-Credited MSF _______
  5. O-No changes needed from ORR ___________
  6. I-Contacted customer on 1st call intro _________
  7. O-Resolution on first call
  8. N-RBT ____
  9. B-Post ORR no changes _______
  10. N-Helped a peer with a case
  11. B-Contacted legal ________
  12. B-Hear a pet in the background of a call _________
  13. B-Closed 2 cases today _________
  14. G-Awesome resolution call ________
  15. I-Cross LOB case _________
  16. G-Heard great customer service on call review __________
  17. I-Case with a claim _______
  18. O-NPS Survey case ________
  19. I-Reviewed calls ________
  20. N-Received Kudos from a customer ________
  21. O-Wrote 3 letters today
  22. G-Zelle Case ______
  23. N-Had an awesome day!
  24. G-Standard case _____