Gets yournamewrongBillingissueCustomersays"THANKYOU"!"That'snot what Iwas told"Where ismy item?(asks fortracking)ChattyCustomerDiscountquestionsAsks foryournameIratecustomerCustreceivedwrong/damagedproductCan yousend me anemailconfirmation?ReturninquiryReshipitemCalling tomake achange ofaddressMake apayment"Hello? Canyou hear me?/HeadsetconnectionissueMayI?CancelorderNeeddeliveryASAP!CallingaboutmagazinedeliveryGift cardorderplacedComplainsaboutpricing/ShippingchargeSALESCALL!Item onbackorderGets yournamewrongBillingissueCustomersays"THANKYOU"!"That'snot what Iwas told"Where ismy item?(asks fortracking)ChattyCustomerDiscountquestionsAsks foryournameIratecustomerCustreceivedwrong/damagedproductCan yousend me anemailconfirmation?ReturninquiryReshipitemCalling tomake achange ofaddressMake apayment"Hello? Canyou hear me?/HeadsetconnectionissueMayI?CancelorderNeeddeliveryASAP!CallingaboutmagazinedeliveryGift cardorderplacedComplainsaboutpricing/ShippingchargeSALESCALL!Item onbackorder

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Gets your name wrong
  2. Billing issue
  3. Customer says "THANK YOU"!
  4. "That's not what I was told"
  5. Where is my item? (asks for tracking)
  6. Chatty Customer
  7. Discount questions
  8. Asks for your name
  9. Irate customer
  10. Cust received wrong/ damaged product
  11. Can you send me an email confirmation?
  12. Return inquiry
  13. Reship item
  14. Calling to make a change of address
  15. Make a payment
  16. "Hello? Can you hear me? /Headset connection issue
  17. May I?
  18. Cancel order
  19. Need delivery ASAP!
  20. Calling about magazine delivery
  21. Gift card order placed
  22. Complains about pricing/ Shipping charge
  23. SALES CALL!
  24. Item on backorder