Asks foryournameSALESCALL!Gets yournamewrongItem onbackorderBillingissueDiscountquestionsMayI?Calling tomake achange ofaddressChattyCustomerMake apaymentNeeddeliveryASAP!CallingaboutmagazinedeliveryIratecustomerCustomersays"THANKYOU"!Where ismy item?(asks fortracking)Complainsaboutpricing/ShippingchargeReturninquiryReshipitemCustreceivedwrong/damagedproductCan yousend me anemailconfirmation?Gift cardorderplaced"That'snot what Iwas told"Cancelorder"Hello? Canyou hear me?/HeadsetconnectionissueAsks foryournameSALESCALL!Gets yournamewrongItem onbackorderBillingissueDiscountquestionsMayI?Calling tomake achange ofaddressChattyCustomerMake apaymentNeeddeliveryASAP!CallingaboutmagazinedeliveryIratecustomerCustomersays"THANKYOU"!Where ismy item?(asks fortracking)Complainsaboutpricing/ShippingchargeReturninquiryReshipitemCustreceivedwrong/damagedproductCan yousend me anemailconfirmation?Gift cardorderplaced"That'snot what Iwas told"Cancelorder"Hello? Canyou hear me?/Headsetconnectionissue

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for your name
  2. SALES CALL!
  3. Gets your name wrong
  4. Item on backorder
  5. Billing issue
  6. Discount questions
  7. May I?
  8. Calling to make a change of address
  9. Chatty Customer
  10. Make a payment
  11. Need delivery ASAP!
  12. Calling about magazine delivery
  13. Irate customer
  14. Customer says "THANK YOU"!
  15. Where is my item? (asks for tracking)
  16. Complains about pricing/ Shipping charge
  17. Return inquiry
  18. Reship item
  19. Cust received wrong/ damaged product
  20. Can you send me an email confirmation?
  21. Gift card order placed
  22. "That's not what I was told"
  23. Cancel order
  24. "Hello? Can you hear me? /Headset connection issue