NeeddeliveryASAP!"That'snot what Iwas told"MayI?Customersays"THANKYOU"!Gets yournamewrongChattyCustomerDiscountquestionsCustreceivedwrong/damagedproductItem onbackorderReshipitemAsks foryournameSALESCALL!Complainsaboutpricing/ShippingchargeIratecustomer"Hello? Canyou hear me?/HeadsetconnectionissueMake apaymentCalling tomake achange ofaddressCancelorderWhere ismy item?(asks fortracking)CallingaboutmagazinedeliveryGift cardorderplacedReturninquiryCan yousend me anemailconfirmation?BillingissueNeeddeliveryASAP!"That'snot what Iwas told"MayI?Customersays"THANKYOU"!Gets yournamewrongChattyCustomerDiscountquestionsCustreceivedwrong/damagedproductItem onbackorderReshipitemAsks foryournameSALESCALL!Complainsaboutpricing/ShippingchargeIratecustomer"Hello? Canyou hear me?/HeadsetconnectionissueMake apaymentCalling tomake achange ofaddressCancelorderWhere ismy item?(asks fortracking)CallingaboutmagazinedeliveryGift cardorderplacedReturninquiryCan yousend me anemailconfirmation?Billingissue

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Need delivery ASAP!
  2. "That's not what I was told"
  3. May I?
  4. Customer says "THANK YOU"!
  5. Gets your name wrong
  6. Chatty Customer
  7. Discount questions
  8. Cust received wrong/ damaged product
  9. Item on backorder
  10. Reship item
  11. Asks for your name
  12. SALES CALL!
  13. Complains about pricing/ Shipping charge
  14. Irate customer
  15. "Hello? Can you hear me? /Headset connection issue
  16. Make a payment
  17. Calling to make a change of address
  18. Cancel order
  19. Where is my item? (asks for tracking)
  20. Calling about magazine delivery
  21. Gift card order placed
  22. Return inquiry
  23. Can you send me an email confirmation?
  24. Billing issue