Asks foryournameCallingaboutmagazinedelivery"That'snot what Iwas told"IratecustomerDiscountquestionsCan yousend me anemailconfirmation?ChattyCustomerMake apaymentGets yournamewrongWhere ismy item?(asks fortracking)MayI?BillingissueCancelorderReturninquiryItem onbackorder"Hello? Canyou hear me?/HeadsetconnectionissueSALESCALL!Complainsaboutpricing/ShippingchargeCustomersays"THANKYOU"!Custreceivedwrong/damagedproductGift cardorderplacedNeeddeliveryASAP!ReshipitemCalling tomake achange ofaddressAsks foryournameCallingaboutmagazinedelivery"That'snot what Iwas told"IratecustomerDiscountquestionsCan yousend me anemailconfirmation?ChattyCustomerMake apaymentGets yournamewrongWhere ismy item?(asks fortracking)MayI?BillingissueCancelorderReturninquiryItem onbackorder"Hello? Canyou hear me?/HeadsetconnectionissueSALESCALL!Complainsaboutpricing/ShippingchargeCustomersays"THANKYOU"!Custreceivedwrong/damagedproductGift cardorderplacedNeeddeliveryASAP!ReshipitemCalling tomake achange ofaddress

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Asks for your name
  2. Calling about magazine delivery
  3. "That's not what I was told"
  4. Irate customer
  5. Discount questions
  6. Can you send me an email confirmation?
  7. Chatty Customer
  8. Make a payment
  9. Gets your name wrong
  10. Where is my item? (asks for tracking)
  11. May I?
  12. Billing issue
  13. Cancel order
  14. Return inquiry
  15. Item on backorder
  16. "Hello? Can you hear me? /Headset connection issue
  17. SALES CALL!
  18. Complains about pricing/ Shipping charge
  19. Customer says "THANK YOU"!
  20. Cust received wrong/ damaged product
  21. Gift card order placed
  22. Need delivery ASAP!
  23. Reship item
  24. Calling to make a change of address