ChattyCustomerDiscountquestionsCallingaboutmagazinedeliveryIratecustomerWhere ismy item?(asks fortracking)BillingissueGift cardorderplaced"Hello? Canyou hear me?/HeadsetconnectionissueComplainsaboutpricing/ShippingchargeCustreceivedwrong/damagedproductGets yournamewrongAsks foryournameItem onbackorderCalling tomake achange ofaddressMake apaymentCan yousend me anemailconfirmation?MayI?NeeddeliveryASAP!ReturninquiryReshipitemCustomersays"THANKYOU"!SALESCALL!"That'snot what Iwas told"CancelorderChattyCustomerDiscountquestionsCallingaboutmagazinedeliveryIratecustomerWhere ismy item?(asks fortracking)BillingissueGift cardorderplaced"Hello? Canyou hear me?/HeadsetconnectionissueComplainsaboutpricing/ShippingchargeCustreceivedwrong/damagedproductGets yournamewrongAsks foryournameItem onbackorderCalling tomake achange ofaddressMake apaymentCan yousend me anemailconfirmation?MayI?NeeddeliveryASAP!ReturninquiryReshipitemCustomersays"THANKYOU"!SALESCALL!"That'snot what Iwas told"Cancelorder

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Chatty Customer
  2. Discount questions
  3. Calling about magazine delivery
  4. Irate customer
  5. Where is my item? (asks for tracking)
  6. Billing issue
  7. Gift card order placed
  8. "Hello? Can you hear me? /Headset connection issue
  9. Complains about pricing/ Shipping charge
  10. Cust received wrong/ damaged product
  11. Gets your name wrong
  12. Asks for your name
  13. Item on backorder
  14. Calling to make a change of address
  15. Make a payment
  16. Can you send me an email confirmation?
  17. May I?
  18. Need delivery ASAP!
  19. Return inquiry
  20. Reship item
  21. Customer says "THANK YOU"!
  22. SALES CALL!
  23. "That's not what I was told"
  24. Cancel order