Can yousend me anemailconfirmation?Gift cardorderplacedSALESCALL!CallingaboutmagazinedeliveryCancelorder"That'snot what Iwas told"BillingissueCalling tomake achange ofaddressCustomersays"THANKYOU"!Custreceivedwrong/damagedproductAsks foryournameComplainsaboutpricing/ShippingchargeItem onbackorderNeeddeliveryASAP!Make apaymentMayI?"Hello? Canyou hear me?/HeadsetconnectionissueReshipitemIratecustomerReturninquiryDiscountquestionsWhere ismy item?(asks fortracking)Gets yournamewrongChattyCustomerCan yousend me anemailconfirmation?Gift cardorderplacedSALESCALL!CallingaboutmagazinedeliveryCancelorder"That'snot what Iwas told"BillingissueCalling tomake achange ofaddressCustomersays"THANKYOU"!Custreceivedwrong/damagedproductAsks foryournameComplainsaboutpricing/ShippingchargeItem onbackorderNeeddeliveryASAP!Make apaymentMayI?"Hello? Canyou hear me?/HeadsetconnectionissueReshipitemIratecustomerReturninquiryDiscountquestionsWhere ismy item?(asks fortracking)Gets yournamewrongChattyCustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can you send me an email confirmation?
  2. Gift card order placed
  3. SALES CALL!
  4. Calling about magazine delivery
  5. Cancel order
  6. "That's not what I was told"
  7. Billing issue
  8. Calling to make a change of address
  9. Customer says "THANK YOU"!
  10. Cust received wrong/ damaged product
  11. Asks for your name
  12. Complains about pricing/ Shipping charge
  13. Item on backorder
  14. Need delivery ASAP!
  15. Make a payment
  16. May I?
  17. "Hello? Can you hear me? /Headset connection issue
  18. Reship item
  19. Irate customer
  20. Return inquiry
  21. Discount questions
  22. Where is my item? (asks for tracking)
  23. Gets your name wrong
  24. Chatty Customer