(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
I-Reviewed calls
________
N-Sent a peer an ecard
O-NPS
Survey case
________
I-Contacted customer on 1st call intro
_________
G-Heard great customer service on call review
__________
B-Contacted legal
________
B-Closed 2 cases today
_________
O-Resolution on first call
N-Received Kudos from a customer
________
I-Case with a claim
_______
G-Standard
case
_____
G-Claim reversal approved
O-Wrote 3 letters today
G-Awesome resolution call
________
O-No changes needed from ORR
___________
B-Hear a pet in the background of a call
_________