(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
G-Claim reversal approved
O-3rd Party case
________
B-Closed 2 cases today
_________
I-Contacted customer on 1st call intro
_________
O-Wrote 3 letters today
I-Case with a claim
_______
I-Cross LOB case
_________
O-NPS
Survey case
________
G-Awesome resolution call
________
N-Sent a peer an ecard
I-Sent 2 cases to ORR today
________
B-Hear a pet in the background of a call
_________
B-Post ORR no changes
_______
G-Zelle Case
______
G-Heard great customer service on call review
__________