ListeningFriendlyPerceptionClientLifetimeValueRelationshipManagementExpectationsEmpowerNPSRetentionPersonalResponsibilityPromoterFeedbackClosetheLoopCXPABrandPromiseDisciplineRewardTrendsFavoriteClientTouchpointCareSupportInspireCustomerServiceContinuousImprovementDiscoveryResponseTimeAdviceThoroughnessInteractionSuccessCompetenceGuidanceKnowledgeableClientExperienceStrategySatisfactionCSATEase ofDoingBusinessImpressionEmployeeExperienceBrandLoyaltyProblem-SolverFollow-UpSurveyCRMSegmentAnticipateCommunicationGoalsEngageAttentivenessClientSentimentCXDayAttitudeLoyaltyPeer toPeerRecognitionClientTestimonialConsiderateKindWOWEnhancePositiveClientFeedbackClientJourneyQualityServiceMomentsthatMatterProfessionalInnovationInfluencerVoice oftheCustomerPlanningServiceUnderstandCustomerExperienceMeasureListeningFriendlyPerceptionClientLifetimeValueRelationshipManagementExpectationsEmpowerNPSRetentionPersonalResponsibilityPromoterFeedbackClosetheLoopCXPABrandPromiseDisciplineRewardTrendsFavoriteClientTouchpointCareSupportInspireCustomerServiceContinuousImprovementDiscoveryResponseTimeAdviceThoroughnessInteractionSuccessCompetenceGuidanceKnowledgeableClientExperienceStrategySatisfactionCSATEase ofDoingBusinessImpressionEmployeeExperienceBrandLoyaltyProblem-SolverFollow-UpSurveyCRMSegmentAnticipateCommunicationGoalsEngageAttentivenessClientSentimentCXDayAttitudeLoyaltyPeer toPeerRecognitionClientTestimonialConsiderateKindWOWEnhancePositiveClientFeedbackClientJourneyQualityServiceMomentsthatMatterProfessionalInnovationInfluencerVoice oftheCustomerPlanningServiceUnderstandCustomerExperienceMeasure

CX DAY BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Listening
  2. Friendly
  3. Perception
  4. Client Lifetime Value
  5. Relationship Management
  6. Expectations
  7. Empower
  8. NPS
  9. Retention
  10. Personal Responsibility
  11. Promoter
  12. Feedback
  13. Close the Loop
  14. CXPA
  15. Brand Promise
  16. Discipline
  17. Reward
  18. Trends
  19. Favorite Client
  20. Touchpoint
  21. Care
  22. Support
  23. Inspire
  24. Customer Service
  25. Continuous Improvement
  26. Discovery
  27. Response Time
  28. Advice
  29. Thoroughness
  30. Interaction
  31. Success
  33. Competence
  34. Guidance
  35. Knowledgeable
  36. Client Experience
  37. Strategy
  38. Satisfaction
  39. CSAT
  40. Ease of Doing Business
  41. Impression
  42. Employee Experience
  43. Brand Loyalty
  44. Problem-Solver
  45. Follow-Up
  46. Survey
  47. CRM
  48. Segment
  49. Anticipate
  50. Communication
  51. Goals
  52. Engage
  53. Attentiveness
  54. Client Sentiment
  55. CX Day
  56. Attitude
  57. Loyalty
  58. Peer to Peer Recognition
  59. Client Testimonial
  60. Considerate
  61. Kind
  62. WOW
  63. Enhance
  64. Positive Client Feedback
  65. Client Journey
  66. Quality Service
  67. Moments that Matter
  68. Professional
  69. Innovation
  70. Influencer
  71. Voice of the Customer
  73. Planning
  74. Service
  75. Understand
  76. Customer Experience
  77. Measure