Solved aChatExperiencesticketSolved anEmailExperiencesticketCreateda JIRAticketPosted a processimprovementsuggestion in the#support_squadchannelSolved across-platformticketPosted a teammembershoutout in the#support_squadchannelReached outto a teammember forassistanceon a ticketRequestedupdate onJIRA ticketSolved an"AvatarUpload"supportticketSolved an"Add User"supportticketReceiveda goodCSAT witha commentSolved anEnterpriseticketSolved a AdExperiencesticketAnswered aproduct/technicalquestion in the#support channelSolved aMeasurementStudio ticketUpdated/modifieda Confluence orHelp ArticleCreate aConfluencearticleOwnedtickets from3 differentproduct linesReachedout to aCSMSolved aDataStudioticketPosted aquestion in the#support_squadchannelUpdatedOKRs formonth 2 ofthe quarterScheduleda Zoomcall with aclientJoinedOfficeHours onWednesdaySolved aChatExperiencesticketSolved anEmailExperiencesticketCreateda JIRAticketPosted a processimprovementsuggestion in the#support_squadchannelSolved across-platformticketPosted a teammembershoutout in the#support_squadchannelReached outto a teammember forassistanceon a ticketRequestedupdate onJIRA ticketSolved an"AvatarUpload"supportticketSolved an"Add User"supportticketReceiveda goodCSAT witha commentSolved anEnterpriseticketSolved a AdExperiencesticketAnswered aproduct/technicalquestion in the#support channelSolved aMeasurementStudio ticketUpdated/modifieda Confluence orHelp ArticleCreate aConfluencearticleOwnedtickets from3 differentproduct linesReachedout to aCSMSolved aDataStudioticketPosted aquestion in the#support_squadchannelUpdatedOKRs formonth 2 ofthe quarterScheduleda Zoomcall with aclientJoinedOfficeHours onWednesday

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
N
4
G
5
B
6
B
7
N
8
I
9
N
10
I
11
I
12
G
13
B
14
O
15
O
16
B
17
O
18
I
19
G
20
N
21
G
22
B
23
G
24
O
  1. I-Solved a Chat Experiences ticket
  2. O-Solved an Email Experiences ticket
  3. N-Created a JIRA ticket
  4. G-Posted a process improvement suggestion in the #support_squad channel
  5. B-Solved a cross-platform ticket
  6. B-Posted a team member shoutout in the #support_squad channel
  7. N-Reached out to a team member for assistance on a ticket
  8. I-Requested update on JIRA ticket
  9. N-Solved an "Avatar Upload" support ticket
  10. I-Solved an "Add User" support ticket
  11. I-Received a good CSAT with a comment
  12. G-Solved an Enterprise ticket
  13. B-Solved a Ad Experiences ticket
  14. O-Answered a product/technical question in the #support channel
  15. O-Solved a Measurement Studio ticket
  16. B-Updated/modified a Confluence or Help Article
  17. O-Create a Confluence article
  18. I-Owned tickets from 3 different product lines
  19. G-Reached out to a CSM
  20. N-Solved a Data Studio ticket
  21. G-Posted a question in the #support_squad channel
  22. B-Updated OKRs for month 2 of the quarter
  23. G-Scheduled a Zoom call with a client
  24. O-Joined Office Hours on Wednesday