Scheduleda Zoomcall with aclientSolved across-platformticketSolved aMeasurementStudio ticketSolved a AdExperiencesticketCreate aConfluencearticlePosted aquestion in the#support_squadchannelPosted a teammembershoutout in the#support_squadchannelSolved aDataStudioticketJoinedOfficeHours onWednesdayUpdated/modifieda Confluence orHelp ArticleAnswered aproduct/technicalquestion in the#support channelPosted a processimprovementsuggestion in the#support_squadchannelReached outto a teammember forassistanceon a ticketCreateda JIRAticketSolved anEnterpriseticketReceiveda goodCSAT witha commentUpdatedOKRs formonth 2 ofthe quarterOwnedtickets from3 differentproduct linesReachedout to aCSMRequestedupdate onJIRA ticketSolved anEmailExperiencesticketSolved an"AvatarUpload"supportticketSolved aChatExperiencesticketSolved an"Add User"supportticketScheduleda Zoomcall with aclientSolved across-platformticketSolved aMeasurementStudio ticketSolved a AdExperiencesticketCreate aConfluencearticlePosted aquestion in the#support_squadchannelPosted a teammembershoutout in the#support_squadchannelSolved aDataStudioticketJoinedOfficeHours onWednesdayUpdated/modifieda Confluence orHelp ArticleAnswered aproduct/technicalquestion in the#support channelPosted a processimprovementsuggestion in the#support_squadchannelReached outto a teammember forassistanceon a ticketCreateda JIRAticketSolved anEnterpriseticketReceiveda goodCSAT witha commentUpdatedOKRs formonth 2 ofthe quarterOwnedtickets from3 differentproduct linesReachedout to aCSMRequestedupdate onJIRA ticketSolved anEmailExperiencesticketSolved an"AvatarUpload"supportticketSolved aChatExperiencesticketSolved an"Add User"supportticket

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
B
3
O
4
B
5
O
6
G
7
B
8
N
9
O
10
B
11
O
12
G
13
N
14
N
15
G
16
I
17
B
18
I
19
G
20
I
21
O
22
N
23
I
24
I
  1. G-Scheduled a Zoom call with a client
  2. B-Solved a cross-platform ticket
  3. O-Solved a Measurement Studio ticket
  4. B-Solved a Ad Experiences ticket
  5. O-Create a Confluence article
  6. G-Posted a question in the #support_squad channel
  7. B-Posted a team member shoutout in the #support_squad channel
  8. N-Solved a Data Studio ticket
  9. O-Joined Office Hours on Wednesday
  10. B-Updated/modified a Confluence or Help Article
  11. O-Answered a product/technical question in the #support channel
  12. G-Posted a process improvement suggestion in the #support_squad channel
  13. N-Reached out to a team member for assistance on a ticket
  14. N-Created a JIRA ticket
  15. G-Solved an Enterprise ticket
  16. I-Received a good CSAT with a comment
  17. B-Updated OKRs for month 2 of the quarter
  18. I-Owned tickets from 3 different product lines
  19. G-Reached out to a CSM
  20. I-Requested update on JIRA ticket
  21. O-Solved an Email Experiences ticket
  22. N-Solved an "Avatar Upload" support ticket
  23. I-Solved a Chat Experiences ticket
  24. I-Solved an "Add User" support ticket