Solved anEnterpriseticketPosted aquestion in the#support_squadchannelSolved aMeasurementStudio ticketScheduleda Zoomcall with aclientPosted a processimprovementsuggestion in the#support_squadchannelCreateda JIRAticketReached outto a teammember forassistanceon a ticketSolved aDataStudioticketAnswered aproduct/technicalquestion in the#support channelSolved aChatExperiencesticketSolved an"Add User"supportticketSolved an"AvatarUpload"supportticketReceiveda goodCSAT witha commentUpdatedOKRs formonth 2 ofthe quarterJoinedOfficeHours onWednesdayRequestedupdate onJIRA ticketOwnedtickets from3 differentproduct linesSolved a AdExperiencesticketSolved anEmailExperiencesticketCreate aConfluencearticleSolved across-platformticketReachedout to aCSMUpdated/modifieda Confluence orHelp ArticlePosted a teammembershoutout in the#support_squadchannelSolved anEnterpriseticketPosted aquestion in the#support_squadchannelSolved aMeasurementStudio ticketScheduleda Zoomcall with aclientPosted a processimprovementsuggestion in the#support_squadchannelCreateda JIRAticketReached outto a teammember forassistanceon a ticketSolved aDataStudioticketAnswered aproduct/technicalquestion in the#support channelSolved aChatExperiencesticketSolved an"Add User"supportticketSolved an"AvatarUpload"supportticketReceiveda goodCSAT witha commentUpdatedOKRs formonth 2 ofthe quarterJoinedOfficeHours onWednesdayRequestedupdate onJIRA ticketOwnedtickets from3 differentproduct linesSolved a AdExperiencesticketSolved anEmailExperiencesticketCreate aConfluencearticleSolved across-platformticketReachedout to aCSMUpdated/modifieda Confluence orHelp ArticlePosted a teammembershoutout in the#support_squadchannel

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
G
3
O
4
G
5
G
6
N
7
N
8
N
9
O
10
I
11
I
12
N
13
I
14
B
15
O
16
I
17
I
18
B
19
O
20
O
21
B
22
G
23
B
24
B
  1. G-Solved an Enterprise ticket
  2. G-Posted a question in the #support_squad channel
  3. O-Solved a Measurement Studio ticket
  4. G-Scheduled a Zoom call with a client
  5. G-Posted a process improvement suggestion in the #support_squad channel
  6. N-Created a JIRA ticket
  7. N-Reached out to a team member for assistance on a ticket
  8. N-Solved a Data Studio ticket
  9. O-Answered a product/technical question in the #support channel
  10. I-Solved a Chat Experiences ticket
  11. I-Solved an "Add User" support ticket
  12. N-Solved an "Avatar Upload" support ticket
  13. I-Received a good CSAT with a comment
  14. B-Updated OKRs for month 2 of the quarter
  15. O-Joined Office Hours on Wednesday
  16. I-Requested update on JIRA ticket
  17. I-Owned tickets from 3 different product lines
  18. B-Solved a Ad Experiences ticket
  19. O-Solved an Email Experiences ticket
  20. O-Create a Confluence article
  21. B-Solved a cross-platform ticket
  22. G-Reached out to a CSM
  23. B-Updated/modified a Confluence or Help Article
  24. B-Posted a team member shoutout in the #support_squad channel