Solved an"AvatarUpload"supportticketReached outto a teammember forassistanceon a ticketReachedout to aCSMSolved aDataStudioticketJoinedOfficeHours onWednesdayRequestedupdate onJIRA ticketUpdatedOKRs formonth 2 ofthe quarterOwnedtickets from3 differentproduct linesSolved across-platformticketUpdated/modifieda Confluence orHelp ArticleSolved aMeasurementStudio ticketReceiveda goodCSAT witha commentSolved aChatExperiencesticketSolved an"Add User"supportticketSolved anEnterpriseticketPosted a processimprovementsuggestion in the#support_squadchannelPosted aquestion in the#support_squadchannelPosted a teammembershoutout in the#support_squadchannelScheduleda Zoomcall with aclientAnswered aproduct/technicalquestion in the#support channelCreateda JIRAticketCreate aConfluencearticleSolved anEmailExperiencesticketSolved a AdExperiencesticketSolved an"AvatarUpload"supportticketReached outto a teammember forassistanceon a ticketReachedout to aCSMSolved aDataStudioticketJoinedOfficeHours onWednesdayRequestedupdate onJIRA ticketUpdatedOKRs formonth 2 ofthe quarterOwnedtickets from3 differentproduct linesSolved across-platformticketUpdated/modifieda Confluence orHelp ArticleSolved aMeasurementStudio ticketReceiveda goodCSAT witha commentSolved aChatExperiencesticketSolved an"Add User"supportticketSolved anEnterpriseticketPosted a processimprovementsuggestion in the#support_squadchannelPosted aquestion in the#support_squadchannelPosted a teammembershoutout in the#support_squadchannelScheduleda Zoomcall with aclientAnswered aproduct/technicalquestion in the#support channelCreateda JIRAticketCreate aConfluencearticleSolved anEmailExperiencesticketSolved a AdExperiencesticket

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
G
4
N
5
O
6
I
7
B
8
I
9
B
10
B
11
O
12
I
13
I
14
I
15
G
16
G
17
G
18
B
19
G
20
O
21
N
22
O
23
O
24
B
  1. N-Solved an "Avatar Upload" support ticket
  2. N-Reached out to a team member for assistance on a ticket
  3. G-Reached out to a CSM
  4. N-Solved a Data Studio ticket
  5. O-Joined Office Hours on Wednesday
  6. I-Requested update on JIRA ticket
  7. B-Updated OKRs for month 2 of the quarter
  8. I-Owned tickets from 3 different product lines
  9. B-Solved a cross-platform ticket
  10. B-Updated/modified a Confluence or Help Article
  11. O-Solved a Measurement Studio ticket
  12. I-Received a good CSAT with a comment
  13. I-Solved a Chat Experiences ticket
  14. I-Solved an "Add User" support ticket
  15. G-Solved an Enterprise ticket
  16. G-Posted a process improvement suggestion in the #support_squad channel
  17. G-Posted a question in the #support_squad channel
  18. B-Posted a team member shoutout in the #support_squad channel
  19. G-Scheduled a Zoom call with a client
  20. O-Answered a product/technical question in the #support channel
  21. N-Created a JIRA ticket
  22. O-Create a Confluence article
  23. O-Solved an Email Experiences ticket
  24. B-Solved a Ad Experiences ticket