Create aConfluencearticleSolved aMeasurementStudio ticketPosted aquestion in the#support_squadchannelUpdated/modifieda Confluence orHelp ArticlePosted a processimprovementsuggestion in the#support_squadchannelRequestedupdate onJIRA ticketSolved across-platformticketSolved a AdExperiencesticketUpdatedOKRs formonth 2 ofthe quarterSolved aChatExperiencesticketReachedout to aCSMSolved an"AvatarUpload"supportticketJoinedOfficeHours onWednesdayScheduleda Zoomcall with aclientSolved anEmailExperiencesticketSolved aDataStudioticketAnswered aproduct/technicalquestion in the#support channelOwnedtickets from3 differentproduct linesSolved anEnterpriseticketPosted a teammembershoutout in the#support_squadchannelSolved an"Add User"supportticketReached outto a teammember forassistanceon a ticketCreateda JIRAticketReceiveda goodCSAT witha commentCreate aConfluencearticleSolved aMeasurementStudio ticketPosted aquestion in the#support_squadchannelUpdated/modifieda Confluence orHelp ArticlePosted a processimprovementsuggestion in the#support_squadchannelRequestedupdate onJIRA ticketSolved across-platformticketSolved a AdExperiencesticketUpdatedOKRs formonth 2 ofthe quarterSolved aChatExperiencesticketReachedout to aCSMSolved an"AvatarUpload"supportticketJoinedOfficeHours onWednesdayScheduleda Zoomcall with aclientSolved anEmailExperiencesticketSolved aDataStudioticketAnswered aproduct/technicalquestion in the#support channelOwnedtickets from3 differentproduct linesSolved anEnterpriseticketPosted a teammembershoutout in the#support_squadchannelSolved an"Add User"supportticketReached outto a teammember forassistanceon a ticketCreateda JIRAticketReceiveda goodCSAT witha comment

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
O
2
O
3
G
4
B
5
G
6
I
7
B
8
B
9
B
10
I
11
G
12
N
13
O
14
G
15
O
16
N
17
O
18
I
19
G
20
B
21
I
22
N
23
N
24
I
  1. O-Create a Confluence article
  2. O-Solved a Measurement Studio ticket
  3. G-Posted a question in the #support_squad channel
  4. B-Updated/modified a Confluence or Help Article
  5. G-Posted a process improvement suggestion in the #support_squad channel
  6. I-Requested update on JIRA ticket
  7. B-Solved a cross-platform ticket
  8. B-Solved a Ad Experiences ticket
  9. B-Updated OKRs for month 2 of the quarter
  10. I-Solved a Chat Experiences ticket
  11. G-Reached out to a CSM
  12. N-Solved an "Avatar Upload" support ticket
  13. O-Joined Office Hours on Wednesday
  14. G-Scheduled a Zoom call with a client
  15. O-Solved an Email Experiences ticket
  16. N-Solved a Data Studio ticket
  17. O-Answered a product/technical question in the #support channel
  18. I-Owned tickets from 3 different product lines
  19. G-Solved an Enterprise ticket
  20. B-Posted a team member shoutout in the #support_squad channel
  21. I-Solved an "Add User" support ticket
  22. N-Reached out to a team member for assistance on a ticket
  23. N-Created a JIRA ticket
  24. I-Received a good CSAT with a comment