Solved anEnterpriseticketSolved anEmailExperiencesticketCreate aConfluencearticleScheduleda Zoomcall with aclientRequestedupdate onJIRA ticketCreateda JIRAticketAnswered aproduct/technicalquestion in the#support channelReached outto a teammember forassistanceon a ticketSolved an"AvatarUpload"supportticketPosted a processimprovementsuggestion in the#support_squadchannelReachedout to aCSMSolved aChatExperiencesticketSolved aDataStudioticketJoinedOfficeHours onWednesdayUpdated/modifieda Confluence orHelp ArticleSolved aMeasurementStudio ticketOwnedtickets from3 differentproduct linesSolved a AdExperiencesticketUpdatedOKRs formonth 2 ofthe quarterPosted aquestion in the#support_squadchannelSolved across-platformticketReceiveda goodCSAT witha commentSolved an"Add User"supportticketPosted a teammembershoutout in the#support_squadchannelSolved anEnterpriseticketSolved anEmailExperiencesticketCreate aConfluencearticleScheduleda Zoomcall with aclientRequestedupdate onJIRA ticketCreateda JIRAticketAnswered aproduct/technicalquestion in the#support channelReached outto a teammember forassistanceon a ticketSolved an"AvatarUpload"supportticketPosted a processimprovementsuggestion in the#support_squadchannelReachedout to aCSMSolved aChatExperiencesticketSolved aDataStudioticketJoinedOfficeHours onWednesdayUpdated/modifieda Confluence orHelp ArticleSolved aMeasurementStudio ticketOwnedtickets from3 differentproduct linesSolved a AdExperiencesticketUpdatedOKRs formonth 2 ofthe quarterPosted aquestion in the#support_squadchannelSolved across-platformticketReceiveda goodCSAT witha commentSolved an"Add User"supportticketPosted a teammembershoutout in the#support_squadchannel

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
G
5
I
6
N
7
O
8
N
9
N
10
G
11
G
12
I
13
N
14
O
15
B
16
O
17
I
18
B
19
B
20
G
21
B
22
I
23
I
24
B
  1. G-Solved an Enterprise ticket
  2. O-Solved an Email Experiences ticket
  3. O-Create a Confluence article
  4. G-Scheduled a Zoom call with a client
  5. I-Requested update on JIRA ticket
  6. N-Created a JIRA ticket
  7. O-Answered a product/technical question in the #support channel
  8. N-Reached out to a team member for assistance on a ticket
  9. N-Solved an "Avatar Upload" support ticket
  10. G-Posted a process improvement suggestion in the #support_squad channel
  11. G-Reached out to a CSM
  12. I-Solved a Chat Experiences ticket
  13. N-Solved a Data Studio ticket
  14. O-Joined Office Hours on Wednesday
  15. B-Updated/modified a Confluence or Help Article
  16. O-Solved a Measurement Studio ticket
  17. I-Owned tickets from 3 different product lines
  18. B-Solved a Ad Experiences ticket
  19. B-Updated OKRs for month 2 of the quarter
  20. G-Posted a question in the #support_squad channel
  21. B-Solved a cross-platform ticket
  22. I-Received a good CSAT with a comment
  23. I-Solved an "Add User" support ticket
  24. B-Posted a team member shoutout in the #support_squad channel