Scheduleda Zoomcall with aclientSolved aMeasurementStudio ticketUpdated/modifieda Confluence orHelp ArticleAnswered aproduct/technicalquestion in the#support channelSolved an"Add User"supportticketOwnedtickets from3 differentproduct linesSolved anEnterpriseticketJoinedOfficeHours onWednesdayRequestedupdate onJIRA ticketPosted a processimprovementsuggestion in the#support_squadchannelSolved a AdExperiencesticketSolved aDataStudioticketSolved aChatExperiencesticketSolved anEmailExperiencesticketCreateda JIRAticketUpdatedOKRs formonth 2 ofthe quarterSolved across-platformticketPosted a teammembershoutout in the#support_squadchannelPosted aquestion in the#support_squadchannelReachedout to aCSMCreate aConfluencearticleSolved an"AvatarUpload"supportticketReached outto a teammember forassistanceon a ticketReceiveda goodCSAT witha commentScheduleda Zoomcall with aclientSolved aMeasurementStudio ticketUpdated/modifieda Confluence orHelp ArticleAnswered aproduct/technicalquestion in the#support channelSolved an"Add User"supportticketOwnedtickets from3 differentproduct linesSolved anEnterpriseticketJoinedOfficeHours onWednesdayRequestedupdate onJIRA ticketPosted a processimprovementsuggestion in the#support_squadchannelSolved a AdExperiencesticketSolved aDataStudioticketSolved aChatExperiencesticketSolved anEmailExperiencesticketCreateda JIRAticketUpdatedOKRs formonth 2 ofthe quarterSolved across-platformticketPosted a teammembershoutout in the#support_squadchannelPosted aquestion in the#support_squadchannelReachedout to aCSMCreate aConfluencearticleSolved an"AvatarUpload"supportticketReached outto a teammember forassistanceon a ticketReceiveda goodCSAT witha comment

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
B
4
O
5
I
6
I
7
G
8
O
9
I
10
G
11
B
12
N
13
I
14
O
15
N
16
B
17
B
18
B
19
G
20
G
21
O
22
N
23
N
24
I
  1. G-Scheduled a Zoom call with a client
  2. O-Solved a Measurement Studio ticket
  3. B-Updated/modified a Confluence or Help Article
  4. O-Answered a product/technical question in the #support channel
  5. I-Solved an "Add User" support ticket
  6. I-Owned tickets from 3 different product lines
  7. G-Solved an Enterprise ticket
  8. O-Joined Office Hours on Wednesday
  9. I-Requested update on JIRA ticket
  10. G-Posted a process improvement suggestion in the #support_squad channel
  11. B-Solved a Ad Experiences ticket
  12. N-Solved a Data Studio ticket
  13. I-Solved a Chat Experiences ticket
  14. O-Solved an Email Experiences ticket
  15. N-Created a JIRA ticket
  16. B-Updated OKRs for month 2 of the quarter
  17. B-Solved a cross-platform ticket
  18. B-Posted a team member shoutout in the #support_squad channel
  19. G-Posted a question in the #support_squad channel
  20. G-Reached out to a CSM
  21. O-Create a Confluence article
  22. N-Solved an "Avatar Upload" support ticket
  23. N-Reached out to a team member for assistance on a ticket
  24. I-Received a good CSAT with a comment