Posted a processimprovementsuggestion in the#support_squadchannelCreate aConfluencearticleAnswered aproduct/technicalquestion in the#support channelSolved anEmailExperiencesticketSolved anEnterpriseticketSolved aMeasurementStudio ticketScheduleda Zoomcall with aclientSolved aDataStudioticketSolved a AdExperiencesticketUpdated/modifieda Confluence orHelp ArticlePosted a teammembershoutout in the#support_squadchannelRequestedupdate onJIRA ticketReached outto a teammember forassistanceon a ticketOwnedtickets from3 differentproduct linesSolved an"Add User"supportticketPosted aquestion in the#support_squadchannelSolved aChatExperiencesticketUpdatedOKRs formonth 2 ofthe quarterJoinedOfficeHours onWednesdaySolved across-platformticketCreateda JIRAticketReceiveda goodCSAT witha commentReachedout to aCSMSolved an"AvatarUpload"supportticketPosted a processimprovementsuggestion in the#support_squadchannelCreate aConfluencearticleAnswered aproduct/technicalquestion in the#support channelSolved anEmailExperiencesticketSolved anEnterpriseticketSolved aMeasurementStudio ticketScheduleda Zoomcall with aclientSolved aDataStudioticketSolved a AdExperiencesticketUpdated/modifieda Confluence orHelp ArticlePosted a teammembershoutout in the#support_squadchannelRequestedupdate onJIRA ticketReached outto a teammember forassistanceon a ticketOwnedtickets from3 differentproduct linesSolved an"Add User"supportticketPosted aquestion in the#support_squadchannelSolved aChatExperiencesticketUpdatedOKRs formonth 2 ofthe quarterJoinedOfficeHours onWednesdaySolved across-platformticketCreateda JIRAticketReceiveda goodCSAT witha commentReachedout to aCSMSolved an"AvatarUpload"supportticket

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
O
4
O
5
G
6
O
7
G
8
N
9
B
10
B
11
B
12
I
13
N
14
I
15
I
16
G
17
I
18
B
19
O
20
B
21
N
22
I
23
G
24
N
  1. G-Posted a process improvement suggestion in the #support_squad channel
  2. O-Create a Confluence article
  3. O-Answered a product/technical question in the #support channel
  4. O-Solved an Email Experiences ticket
  5. G-Solved an Enterprise ticket
  6. O-Solved a Measurement Studio ticket
  7. G-Scheduled a Zoom call with a client
  8. N-Solved a Data Studio ticket
  9. B-Solved a Ad Experiences ticket
  10. B-Updated/modified a Confluence or Help Article
  11. B-Posted a team member shoutout in the #support_squad channel
  12. I-Requested update on JIRA ticket
  13. N-Reached out to a team member for assistance on a ticket
  14. I-Owned tickets from 3 different product lines
  15. I-Solved an "Add User" support ticket
  16. G-Posted a question in the #support_squad channel
  17. I-Solved a Chat Experiences ticket
  18. B-Updated OKRs for month 2 of the quarter
  19. O-Joined Office Hours on Wednesday
  20. B-Solved a cross-platform ticket
  21. N-Created a JIRA ticket
  22. I-Received a good CSAT with a comment
  23. G-Reached out to a CSM
  24. N-Solved an "Avatar Upload" support ticket