Posted a processimprovementsuggestion in the#support_squadchannelSolved an"Add User"supportticketAnswered aproduct/technicalquestion in the#support channelSolved anEnterpriseticketReceiveda goodCSAT witha commentSolved aMeasurementStudio ticketUpdated/modifieda Confluence orHelp ArticlePosted aquestion in the#support_squadchannelCreate aConfluencearticleSolved aChatExperiencesticketOwnedtickets from3 differentproduct linesSolved anEmailExperiencesticketSolved aDataStudioticketSolved a AdExperiencesticketJoinedOfficeHours onWednesdayCreateda JIRAticketReachedout to aCSMSolved an"AvatarUpload"supportticketPosted a teammembershoutout in the#support_squadchannelRequestedupdate onJIRA ticketReached outto a teammember forassistanceon a ticketUpdatedOKRs formonth 2 ofthe quarterSolved across-platformticketScheduleda Zoomcall with aclientPosted a processimprovementsuggestion in the#support_squadchannelSolved an"Add User"supportticketAnswered aproduct/technicalquestion in the#support channelSolved anEnterpriseticketReceiveda goodCSAT witha commentSolved aMeasurementStudio ticketUpdated/modifieda Confluence orHelp ArticlePosted aquestion in the#support_squadchannelCreate aConfluencearticleSolved aChatExperiencesticketOwnedtickets from3 differentproduct linesSolved anEmailExperiencesticketSolved aDataStudioticketSolved a AdExperiencesticketJoinedOfficeHours onWednesdayCreateda JIRAticketReachedout to aCSMSolved an"AvatarUpload"supportticketPosted a teammembershoutout in the#support_squadchannelRequestedupdate onJIRA ticketReached outto a teammember forassistanceon a ticketUpdatedOKRs formonth 2 ofthe quarterSolved across-platformticketScheduleda Zoomcall with aclient

Terminus Platform Support - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
O
4
G
5
I
6
O
7
B
8
G
9
O
10
I
11
I
12
O
13
N
14
B
15
O
16
N
17
G
18
N
19
B
20
I
21
N
22
B
23
B
24
G
  1. G-Posted a process improvement suggestion in the #support_squad channel
  2. I-Solved an "Add User" support ticket
  3. O-Answered a product/technical question in the #support channel
  4. G-Solved an Enterprise ticket
  5. I-Received a good CSAT with a comment
  6. O-Solved a Measurement Studio ticket
  7. B-Updated/modified a Confluence or Help Article
  8. G-Posted a question in the #support_squad channel
  9. O-Create a Confluence article
  10. I-Solved a Chat Experiences ticket
  11. I-Owned tickets from 3 different product lines
  12. O-Solved an Email Experiences ticket
  13. N-Solved a Data Studio ticket
  14. B-Solved a Ad Experiences ticket
  15. O-Joined Office Hours on Wednesday
  16. N-Created a JIRA ticket
  17. G-Reached out to a CSM
  18. N-Solved an "Avatar Upload" support ticket
  19. B-Posted a team member shoutout in the #support_squad channel
  20. I-Requested update on JIRA ticket
  21. N-Reached out to a team member for assistance on a ticket
  22. B-Updated OKRs for month 2 of the quarter
  23. B-Solved a cross-platform ticket
  24. G-Scheduled a Zoom call with a client