Teamwork Positive CustomerSatisfactionInnovationSmileFPR (FirstPointResolution)HappyCustomerServiceWeekImprovetheCustomerExperienceAGR CustomerExperienceTeamTeamMantha Empathy ExcellentCustomerServiceConfidence AttentivenessCompassion CustomerCare Community PatienceClearcommunicationskillsQuality Care PerformanceCommitment CustomerExpectationsIntegrityKnowledgeof theProductScottish& York RelationshipsTeamwork Positive CustomerSatisfactionInnovationSmileFPR (FirstPointResolution)HappyCustomerServiceWeekImprovetheCustomerExperienceAGR CustomerExperienceTeamTeamMantha Empathy ExcellentCustomerServiceConfidence AttentivenessCompassion CustomerCare Community PatienceClearcommunicationskillsQuality Care PerformanceCommitment CustomerExpectationsIntegrityKnowledgeof theProductScottish& York Relationships

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teamwork
  2. Positive
  3. Customer Satisfaction
  4. Innovation
  5. Smile
  6. FPR (First Point Resolution)
  7. Happy Customer Service Week
  8. Improve the Customer Experience
  9. AGR
  10. Customer Experience Team
  11. Team
  12. Mantha
  13. Empathy
  14. Excellent Customer Service
  15. Confidence
  16. Attentiveness
  17. Compassion
  18. Customer Care
  19. Community
  20. Patience
  21. Clear communication skills
  22. Quality
  23. Care
  24. Performance
  25. Commitment
  26. Customer Expectations
  27. Integrity
  28. Knowledge of the Product
  29. Scottish & York
  30. Relationships