Confidence ExcellentCustomerServiceScottish& York SmileClearcommunicationskillsCompassion CustomerExperienceTeamHappyCustomerServiceWeekCommitment Mantha CustomerSatisfactionCustomerCare Positive PatienceTeamwork AGR AttentivenessInnovationCustomerExpectationsEmpathy TeamKnowledgeof theProductQuality FPR (FirstPointResolution)PerformanceImprovetheCustomerExperienceRelationshipsCommunity IntegrityCare Confidence ExcellentCustomerServiceScottish& York SmileClearcommunicationskillsCompassion CustomerExperienceTeamHappyCustomerServiceWeekCommitment Mantha CustomerSatisfactionCustomerCare Positive PatienceTeamwork AGR AttentivenessInnovationCustomerExpectationsEmpathy TeamKnowledgeof theProductQuality FPR (FirstPointResolution)PerformanceImprovetheCustomerExperienceRelationshipsCommunity IntegrityCare 

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confidence
  2. Excellent Customer Service
  3. Scottish & York
  4. Smile
  5. Clear communication skills
  6. Compassion
  7. Customer Experience Team
  8. Happy Customer Service Week
  9. Commitment
  10. Mantha
  11. Customer Satisfaction
  12. Customer Care
  13. Positive
  14. Patience
  15. Teamwork
  16. AGR
  17. Attentiveness
  18. Innovation
  19. Customer Expectations
  20. Empathy
  21. Team
  22. Knowledge of the Product
  23. Quality
  24. FPR (First Point Resolution)
  25. Performance
  26. Improve the Customer Experience
  27. Relationships
  28. Community
  29. Integrity
  30. Care