PerformanceTeamQuality Scottish& York CustomerExpectationsKnowledgeof theProductExcellentCustomerServiceClearcommunicationskillsPatienceCustomerExperienceTeamPositive Teamwork Compassion HappyCustomerServiceWeekCustomerCare AttentivenessFPR (FirstPointResolution)AGR Mantha InnovationCare RelationshipsCommitment CustomerSatisfactionEmpathy SmileIntegrityCommunity ImprovetheCustomerExperienceConfidence PerformanceTeamQuality Scottish& York CustomerExpectationsKnowledgeof theProductExcellentCustomerServiceClearcommunicationskillsPatienceCustomerExperienceTeamPositive Teamwork Compassion HappyCustomerServiceWeekCustomerCare AttentivenessFPR (FirstPointResolution)AGR Mantha InnovationCare RelationshipsCommitment CustomerSatisfactionEmpathy SmileIntegrityCommunity ImprovetheCustomerExperienceConfidence 

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Performance
  2. Team
  3. Quality
  4. Scottish & York
  5. Customer Expectations
  6. Knowledge of the Product
  7. Excellent Customer Service
  8. Clear communication skills
  9. Patience
  10. Customer Experience Team
  11. Positive
  12. Teamwork
  13. Compassion
  14. Happy Customer Service Week
  15. Customer Care
  16. Attentiveness
  17. FPR (First Point Resolution)
  18. AGR
  19. Mantha
  20. Innovation
  21. Care
  22. Relationships
  23. Commitment
  24. Customer Satisfaction
  25. Empathy
  26. Smile
  27. Integrity
  28. Community
  29. Improve the Customer Experience
  30. Confidence