IntegrityConfidence Care ImprovetheCustomerExperienceCustomerExperienceTeamPatienceScottish& York FPR (FirstPointResolution)InnovationSmileCustomerSatisfactionCommitment ExcellentCustomerServiceKnowledgeof theProductCustomerCare AGR TeamQuality Mantha Positive Community HappyCustomerServiceWeekTeamwork PerformanceEmpathy AttentivenessClearcommunicationskillsRelationshipsCompassion CustomerExpectationsIntegrityConfidence Care ImprovetheCustomerExperienceCustomerExperienceTeamPatienceScottish& York FPR (FirstPointResolution)InnovationSmileCustomerSatisfactionCommitment ExcellentCustomerServiceKnowledgeof theProductCustomerCare AGR TeamQuality Mantha Positive Community HappyCustomerServiceWeekTeamwork PerformanceEmpathy AttentivenessClearcommunicationskillsRelationshipsCompassion CustomerExpectations

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Integrity
  2. Confidence
  3. Care
  4. Improve the Customer Experience
  5. Customer Experience Team
  6. Patience
  7. Scottish & York
  8. FPR (First Point Resolution)
  9. Innovation
  10. Smile
  11. Customer Satisfaction
  12. Commitment
  13. Excellent Customer Service
  14. Knowledge of the Product
  15. Customer Care
  16. AGR
  17. Team
  18. Quality
  19. Mantha
  20. Positive
  21. Community
  22. Happy Customer Service Week
  23. Teamwork
  24. Performance
  25. Empathy
  26. Attentiveness
  27. Clear communication skills
  28. Relationships
  29. Compassion
  30. Customer Expectations