ClearcommunicationskillsPositive CustomerCare Care PerformanceSmileKnowledgeof theProductCustomerSatisfactionTeamCustomerExpectationsImprovetheCustomerExperienceCompassion FPR (FirstPointResolution)RelationshipsExcellentCustomerServiceAGR Teamwork AttentivenessEmpathy PatienceInnovationConfidence HappyCustomerServiceWeekQuality IntegrityScottish& York Commitment Mantha CustomerExperienceTeamCommunity ClearcommunicationskillsPositive CustomerCare Care PerformanceSmileKnowledgeof theProductCustomerSatisfactionTeamCustomerExpectationsImprovetheCustomerExperienceCompassion FPR (FirstPointResolution)RelationshipsExcellentCustomerServiceAGR Teamwork AttentivenessEmpathy PatienceInnovationConfidence HappyCustomerServiceWeekQuality IntegrityScottish& York Commitment Mantha CustomerExperienceTeamCommunity 

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear communication skills
  2. Positive
  3. Customer Care
  4. Care
  5. Performance
  6. Smile
  7. Knowledge of the Product
  8. Customer Satisfaction
  9. Team
  10. Customer Expectations
  11. Improve the Customer Experience
  12. Compassion
  13. FPR (First Point Resolution)
  14. Relationships
  15. Excellent Customer Service
  16. AGR
  17. Teamwork
  18. Attentiveness
  19. Empathy
  20. Patience
  21. Innovation
  22. Confidence
  23. Happy Customer Service Week
  24. Quality
  25. Integrity
  26. Scottish & York
  27. Commitment
  28. Mantha
  29. Customer Experience Team
  30. Community