Quality ClearcommunicationskillsFPR (FirstPointResolution)ExcellentCustomerServiceCustomerExpectationsCustomerExperienceTeamIntegrityCustomerCare Mantha Empathy Confidence Knowledgeof theProductAGR Positive SmilePatienceAttentivenessCare Community ImprovetheCustomerExperienceHappyCustomerServiceWeekPerformanceScottish& York Teamwork Commitment Compassion TeamInnovationRelationshipsCustomerSatisfactionQuality ClearcommunicationskillsFPR (FirstPointResolution)ExcellentCustomerServiceCustomerExpectationsCustomerExperienceTeamIntegrityCustomerCare Mantha Empathy Confidence Knowledgeof theProductAGR Positive SmilePatienceAttentivenessCare Community ImprovetheCustomerExperienceHappyCustomerServiceWeekPerformanceScottish& York Teamwork Commitment Compassion TeamInnovationRelationshipsCustomerSatisfaction

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Quality
  2. Clear communication skills
  3. FPR (First Point Resolution)
  4. Excellent Customer Service
  5. Customer Expectations
  6. Customer Experience Team
  7. Integrity
  8. Customer Care
  9. Mantha
  10. Empathy
  11. Confidence
  12. Knowledge of the Product
  13. AGR
  14. Positive
  15. Smile
  16. Patience
  17. Attentiveness
  18. Care
  19. Community
  20. Improve the Customer Experience
  21. Happy Customer Service Week
  22. Performance
  23. Scottish & York
  24. Teamwork
  25. Commitment
  26. Compassion
  27. Team
  28. Innovation
  29. Relationships
  30. Customer Satisfaction