RelationshipsPatienceCustomerCare ImprovetheCustomerExperienceTeamwork AGR Care ClearcommunicationskillsAttentivenessCustomerSatisfactionIntegrityTeamCustomerExperienceTeamEmpathy FPR (FirstPointResolution)Knowledgeof theProductSmilePositive CustomerExpectationsPerformanceScottish& York HappyCustomerServiceWeekQuality Confidence Mantha Compassion InnovationCommunity ExcellentCustomerServiceCommitment RelationshipsPatienceCustomerCare ImprovetheCustomerExperienceTeamwork AGR Care ClearcommunicationskillsAttentivenessCustomerSatisfactionIntegrityTeamCustomerExperienceTeamEmpathy FPR (FirstPointResolution)Knowledgeof theProductSmilePositive CustomerExpectationsPerformanceScottish& York HappyCustomerServiceWeekQuality Confidence Mantha Compassion InnovationCommunity ExcellentCustomerServiceCommitment 

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Relationships
  2. Patience
  3. Customer Care
  4. Improve the Customer Experience
  5. Teamwork
  6. AGR
  7. Care
  8. Clear communication skills
  9. Attentiveness
  10. Customer Satisfaction
  11. Integrity
  12. Team
  13. Customer Experience Team
  14. Empathy
  15. FPR (First Point Resolution)
  16. Knowledge of the Product
  17. Smile
  18. Positive
  19. Customer Expectations
  20. Performance
  21. Scottish & York
  22. Happy Customer Service Week
  23. Quality
  24. Confidence
  25. Mantha
  26. Compassion
  27. Innovation
  28. Community
  29. Excellent Customer Service
  30. Commitment