EmpathyTeamworkPositiveProductKnowledgeClearcommunicationskillsExcellentCustomerServiceFPR (FirstPointResolution)SmileRapportCarePatienceHappyCustomerServiceWeekQualityCustomerExpectationsConfidenceImprovetheCustomerExperienceCustomerSatisfactionIntegrityCustomerExperienceTeamCompassionRelationshipsInnovationAttentivenessPerformanceScottish& YorkSympathyTeamCommitmentCustomerCareAGREmpathyTeamworkPositiveProductKnowledgeClearcommunicationskillsExcellentCustomerServiceFPR (FirstPointResolution)SmileRapportCarePatienceHappyCustomerServiceWeekQualityCustomerExpectationsConfidenceImprovetheCustomerExperienceCustomerSatisfactionIntegrityCustomerExperienceTeamCompassionRelationshipsInnovationAttentivenessPerformanceScottish& YorkSympathyTeamCommitmentCustomerCareAGR

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Empathy
  2. Teamwork
  3. Positive
  4. Product Knowledge
  5. Clear communication skills
  6. Excellent Customer Service
  7. FPR (First Point Resolution)
  8. Smile
  9. Rapport
  10. Care
  11. Patience
  12. Happy Customer Service Week
  13. Quality
  14. Customer Expectations
  15. Confidence
  16. Improve the Customer Experience
  17. Customer Satisfaction
  18. Integrity
  19. Customer Experience Team
  20. Compassion
  21. Relationships
  22. Innovation
  23. Attentiveness
  24. Performance
  25. Scottish & York
  26. Sympathy
  27. Team
  28. Commitment
  29. Customer Care
  30. AGR