IntegrityCustomerCareCommitmentCustomerExperienceTeamSmileRelationshipsScottish& YorkPatienceTeamInnovationHappyCustomerServiceWeekProductKnowledgeCompassionFPR (FirstPointResolution)ClearcommunicationskillsRapportConfidenceExcellentCustomerServiceQualityCustomerExpectationsCareCustomerSatisfactionTeamworkImprovetheCustomerExperienceAGRSympathyPositivePerformanceEmpathyAttentivenessIntegrityCustomerCareCommitmentCustomerExperienceTeamSmileRelationshipsScottish& YorkPatienceTeamInnovationHappyCustomerServiceWeekProductKnowledgeCompassionFPR (FirstPointResolution)ClearcommunicationskillsRapportConfidenceExcellentCustomerServiceQualityCustomerExpectationsCareCustomerSatisfactionTeamworkImprovetheCustomerExperienceAGRSympathyPositivePerformanceEmpathyAttentiveness

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Integrity
  2. Customer Care
  3. Commitment
  4. Customer Experience Team
  5. Smile
  6. Relationships
  7. Scottish & York
  8. Patience
  9. Team
  10. Innovation
  11. Happy Customer Service Week
  12. Product Knowledge
  13. Compassion
  14. FPR (First Point Resolution)
  15. Clear communication skills
  16. Rapport
  17. Confidence
  18. Excellent Customer Service
  19. Quality
  20. Customer Expectations
  21. Care
  22. Customer Satisfaction
  23. Teamwork
  24. Improve the Customer Experience
  25. AGR
  26. Sympathy
  27. Positive
  28. Performance
  29. Empathy
  30. Attentiveness