RapportScottish& YorkCustomerExpectationsCustomerSatisfactionTeamEmpathyAGRClearcommunicationskillsHappyCustomerServiceWeekSympathyPositiveRelationshipsCommitmentCompassionAttentivenessCustomerExperienceTeamSmileFPR (FirstPointResolution)ProductKnowledgeExcellentCustomerServiceIntegrityTeamworkInnovationPerformancePatienceCustomerCareConfidenceImprovetheCustomerExperienceCareQualityRapportScottish& YorkCustomerExpectationsCustomerSatisfactionTeamEmpathyAGRClearcommunicationskillsHappyCustomerServiceWeekSympathyPositiveRelationshipsCommitmentCompassionAttentivenessCustomerExperienceTeamSmileFPR (FirstPointResolution)ProductKnowledgeExcellentCustomerServiceIntegrityTeamworkInnovationPerformancePatienceCustomerCareConfidenceImprovetheCustomerExperienceCareQuality

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rapport
  2. Scottish & York
  3. Customer Expectations
  4. Customer Satisfaction
  5. Team
  6. Empathy
  7. AGR
  8. Clear communication skills
  9. Happy Customer Service Week
  10. Sympathy
  11. Positive
  12. Relationships
  13. Commitment
  14. Compassion
  15. Attentiveness
  16. Customer Experience Team
  17. Smile
  18. FPR (First Point Resolution)
  19. Product Knowledge
  20. Excellent Customer Service
  21. Integrity
  22. Teamwork
  23. Innovation
  24. Performance
  25. Patience
  26. Customer Care
  27. Confidence
  28. Improve the Customer Experience
  29. Care
  30. Quality