AGRTeamworkInnovationTeamCustomerCarePerformanceEmpathyRapportAttentivenessCustomerExpectationsCustomerExperienceTeamClearcommunicationskillsPositiveFPR (FirstPointResolution)QualityCommitmentExcellentCustomerServiceCustomerSatisfactionHappyCustomerServiceWeekCareProductKnowledgeConfidencePatienceCompassionSmileImprovetheCustomerExperienceSympathyScottish& YorkRelationshipsIntegrityAGRTeamworkInnovationTeamCustomerCarePerformanceEmpathyRapportAttentivenessCustomerExpectationsCustomerExperienceTeamClearcommunicationskillsPositiveFPR (FirstPointResolution)QualityCommitmentExcellentCustomerServiceCustomerSatisfactionHappyCustomerServiceWeekCareProductKnowledgeConfidencePatienceCompassionSmileImprovetheCustomerExperienceSympathyScottish& YorkRelationshipsIntegrity

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. AGR
  2. Teamwork
  3. Innovation
  4. Team
  5. Customer Care
  6. Performance
  7. Empathy
  8. Rapport
  9. Attentiveness
  10. Customer Expectations
  11. Customer Experience Team
  12. Clear communication skills
  13. Positive
  14. FPR (First Point Resolution)
  15. Quality
  16. Commitment
  17. Excellent Customer Service
  18. Customer Satisfaction
  19. Happy Customer Service Week
  20. Care
  21. Product Knowledge
  22. Confidence
  23. Patience
  24. Compassion
  25. Smile
  26. Improve the Customer Experience
  27. Sympathy
  28. Scottish & York
  29. Relationships
  30. Integrity