Patience Commitment EffectiveListening CustomerExpectations CustomerCarePerformance TakingResponsibilityCareAttentivenessCustomerSatisfaction FPR (FirstPointResolution) Innovation ExcellentCustomerService Empathy ClearcommunicationskillsCompassionConfidenceSmile ProductKnowledgeAdaptability HappyCustomerServiceWeekQuality Self-Control SympathyRapport TeamworkScottish& YorkPositiveIntegrity TimeManagement Patience Commitment EffectiveListening CustomerExpectations CustomerCarePerformance TakingResponsibilityCareAttentivenessCustomerSatisfaction FPR (FirstPointResolution) Innovation ExcellentCustomerService Empathy ClearcommunicationskillsCompassionConfidenceSmile ProductKnowledgeAdaptability HappyCustomerServiceWeekQuality Self-Control SympathyRapport TeamworkScottish& YorkPositiveIntegrity TimeManagement 

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Patience
  2. Commitment
  3. Effective Listening
  4. Customer Expectations
  5. Customer Care
  6. Performance
  7. Taking Responsibility
  8. Care
  9. Attentiveness
  10. Customer Satisfaction
  11. FPR (First Point Resolution)
  12. Innovation
  13. Excellent Customer Service
  14. Empathy
  15. Clear communication skills
  16. Compassion
  17. Confidence
  18. Smile
  19. Product Knowledge
  20. Adaptability
  21. Happy Customer Service Week
  22. Quality
  23. Self-Control
  24. Sympathy
  25. Rapport
  26. Teamwork
  27. Scottish & York
  28. Positive
  29. Integrity
  30. Time Management