ClearcommunicationskillsPerformance Commitment TakingResponsibilityExcellentCustomerService FPR (FirstPointResolution) CarePatience CustomerSatisfaction Quality Innovation HappyCustomerServiceWeekConfidenceTeamworkEffectiveListening Integrity Rapport ProductKnowledgeAdaptability Empathy SympathyTimeManagement CustomerExpectations Self-Control Smile AttentivenessPositiveCustomerCareCompassionScottish& YorkClearcommunicationskillsPerformance Commitment TakingResponsibilityExcellentCustomerService FPR (FirstPointResolution) CarePatience CustomerSatisfaction Quality Innovation HappyCustomerServiceWeekConfidenceTeamworkEffectiveListening Integrity Rapport ProductKnowledgeAdaptability Empathy SympathyTimeManagement CustomerExpectations Self-Control Smile AttentivenessPositiveCustomerCareCompassionScottish& York

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Clear communication skills
  2. Performance
  3. Commitment
  4. Taking Responsibility
  5. Excellent Customer Service
  6. FPR (First Point Resolution)
  7. Care
  8. Patience
  9. Customer Satisfaction
  10. Quality
  11. Innovation
  12. Happy Customer Service Week
  13. Confidence
  14. Teamwork
  15. Effective Listening
  16. Integrity
  17. Rapport
  18. Product Knowledge
  19. Adaptability
  20. Empathy
  21. Sympathy
  22. Time Management
  23. Customer Expectations
  24. Self-Control
  25. Smile
  26. Attentiveness
  27. Positive
  28. Customer Care
  29. Compassion
  30. Scottish & York