Empathy Teamwork Commitment Customer Satisfaction FPR (First Point Resolution) Customer Expectations Effective Listening Performance Product Knowledge Happy Customer Service Week Rapport Attentiveness Scottish & York Patience Customer Care Quality Taking Responsibility Positive Clear communication skills Confidence Self- Control Care Compassion Integrity Innovation Smile Adaptability Sympathy Excellent Customer Service Time Management Empathy Teamwork Commitment Customer Satisfaction FPR (First Point Resolution) Customer Expectations Effective Listening Performance Product Knowledge Happy Customer Service Week Rapport Attentiveness Scottish & York Patience Customer Care Quality Taking Responsibility Positive Clear communication skills Confidence Self- Control Care Compassion Integrity Innovation Smile Adaptability Sympathy Excellent Customer Service Time Management
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathy
Teamwork
Commitment
Customer Satisfaction
FPR (First Point Resolution)
Customer Expectations
Effective Listening
Performance
Product Knowledge
Happy Customer Service Week
Rapport
Attentiveness
Scottish & York
Patience
Customer Care
Quality
Taking Responsibility
Positive
Clear communication skills
Confidence
Self-Control
Care
Compassion
Integrity
Innovation
Smile
Adaptability
Sympathy
Excellent Customer Service
Time Management