TakingResponsibilitySelf-Control Innovation ConfidenceScottish& YorkEmpathy Quality EffectiveListening FPR (FirstPointResolution) Smile Performance Integrity HappyCustomerServiceWeekSympathyTeamworkRapport CustomerExpectations PositiveCustomerCareCareAttentivenessProductKnowledgePatience Commitment ClearcommunicationskillsExcellentCustomerService Adaptability TimeManagement CustomerSatisfaction CompassionTakingResponsibilitySelf-Control Innovation ConfidenceScottish& YorkEmpathy Quality EffectiveListening FPR (FirstPointResolution) Smile Performance Integrity HappyCustomerServiceWeekSympathyTeamworkRapport CustomerExpectations PositiveCustomerCareCareAttentivenessProductKnowledgePatience Commitment ClearcommunicationskillsExcellentCustomerService Adaptability TimeManagement CustomerSatisfaction Compassion

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Taking Responsibility
  2. Self-Control
  3. Innovation
  4. Confidence
  5. Scottish & York
  6. Empathy
  7. Quality
  8. Effective Listening
  9. FPR (First Point Resolution)
  10. Smile
  11. Performance
  12. Integrity
  13. Happy Customer Service Week
  14. Sympathy
  15. Teamwork
  16. Rapport
  17. Customer Expectations
  18. Positive
  19. Customer Care
  20. Care
  21. Attentiveness
  22. Product Knowledge
  23. Patience
  24. Commitment
  25. Clear communication skills
  26. Excellent Customer Service
  27. Adaptability
  28. Time Management
  29. Customer Satisfaction
  30. Compassion