FPR (FirstPointResolution)Creativity andresourcefulnessProductKnowledgePositiveRelationshipsCareTeamworkSympathyCustomerSatisfactionExcellentCustomerServiceSelf-ControlReliableTakingResponsibilityClearcommunicationskillsPatienceSmileAttentivenessCustomerCareFriendlyAttitudeCommitmentInnovationEffectiveListeningTimeManagementEmpathyConfidenceInteractiveQualityAdaptabilityPerformanceHappyCustomerServiceWeekIntegrityCompassionEmotionalintelligenceFPR (FirstPointResolution)Creativity andresourcefulnessProductKnowledgePositiveRelationshipsCareTeamworkSympathyCustomerSatisfactionExcellentCustomerServiceSelf-ControlReliableTakingResponsibilityClearcommunicationskillsPatienceSmileAttentivenessCustomerCareFriendlyAttitudeCommitmentInnovationEffectiveListeningTimeManagementEmpathyConfidenceInteractiveQualityAdaptabilityPerformanceHappyCustomerServiceWeekIntegrityCompassionEmotionalintelligence

Customer Service Week 2022 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FPR (First Point Resolution)
  2. Creativity and resourcefulness
  3. Product Knowledge
  4. Positive
  5. Relationships
  6. Care
  7. Teamwork
  8. Sympathy
  9. Customer Satisfaction
  10. Excellent Customer Service
  11. Self-Control
  12. Reliable
  13. Taking Responsibility
  14. Clear communication skills
  15. Patience
  16. Smile
  17. Attentiveness
  18. Customer Care
  19. Friendly Attitude
  20. Commitment
  21. Innovation
  22. Effective Listening
  23. Time Management
  24. Empathy
  25. Confidence
  26. Interactive
  27. Quality
  28. Adaptability
  29. Performance
  30. Happy Customer Service Week
  31. Integrity
  32. Compassion
  33. Emotional intelligence