FPR (First Point Resolution) Creativity and resourcefulness Product Knowledge Positive Relationships Care Teamwork Sympathy Customer Satisfaction Excellent Customer Service Self- Control Reliable Taking Responsibility Clear communication skills Patience Smile Attentiveness Customer Care Friendly Attitude Commitment Innovation Effective Listening Time Management Empathy Confidence Interactive Quality Adaptability Performance Happy Customer Service Week Integrity Compassion Emotional intelligence FPR (First Point Resolution) Creativity and resourcefulness Product Knowledge Positive Relationships Care Teamwork Sympathy Customer Satisfaction Excellent Customer Service Self- Control Reliable Taking Responsibility Clear communication skills Patience Smile Attentiveness Customer Care Friendly Attitude Commitment Innovation Effective Listening Time Management Empathy Confidence Interactive Quality Adaptability Performance Happy Customer Service Week Integrity Compassion Emotional intelligence
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
FPR (First Point Resolution)
Creativity and resourcefulness
Product Knowledge
Positive
Relationships
Care
Teamwork
Sympathy
Customer Satisfaction
Excellent Customer Service
Self-Control
Reliable
Taking Responsibility
Clear communication skills
Patience
Smile
Attentiveness
Customer Care
Friendly Attitude
Commitment
Innovation
Effective Listening
Time Management
Empathy
Confidence
Interactive
Quality
Adaptability
Performance
Happy Customer Service Week
Integrity
Compassion
Emotional intelligence