Dealt withan iratecustomerPosted auseful tipin teamchatMade aintroductioncallClosed acase withfirstinteractionTook theBoost!newsSurveyHad wrapup timeunder 1minI made aproactivecallHelped aNewEmployeeCongratula-tedsomeoneUsed acustomersname oncallProvided aUniversityDocumentto a clientHelpeda fellowCSRAddresseda majorconcern w/customerPraised acoworkerin Share& PerformI saidGoodMorningtodayUsed adocument inResourceLibraryWarmtransferreda clientAttendedor Listenedto a Learn& ShareHad astrangecallrequestCan nameour CoreValuesComplimen-ted a fellowCSRResolved aTime Casewithout Tier2 helpParticipatedin a teambuildingexerciseCustomergave me acomplimentDealt withan iratecustomerPosted auseful tipin teamchatMade aintroductioncallClosed acase withfirstinteractionTook theBoost!newsSurveyHad wrapup timeunder 1minI made aproactivecallHelped aNewEmployeeCongratula-tedsomeoneUsed acustomersname oncallProvided aUniversityDocumentto a clientHelpeda fellowCSRAddresseda majorconcern w/customerPraised acoworkerin Share& PerformI saidGoodMorningtodayUsed adocument inResourceLibraryWarmtransferreda clientAttendedor Listenedto a Learn& ShareHad astrangecallrequestCan nameour CoreValuesComplimen-ted a fellowCSRResolved aTime Casewithout Tier2 helpParticipatedin a teambuildingexerciseCustomergave me acompliment

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an irate customer
  2. Posted a useful tip in team chat
  3. Made a introduction call
  4. Closed a case with first interaction
  5. Took the Boost! news Survey
  6. Had wrap up time under 1 min
  7. I made a proactive call
  8. Helped a New Employee
  9. Congratula-ted someone
  10. Used a customers name on call
  11. Provided a University Document to a client
  12. Helped a fellow CSR
  13. Addressed a major concern w/ customer
  14. Praised a coworker in Share & Perform
  15. I said Good Morning today
  16. Used a document in Resource Library
  17. Warm transferred a client
  18. Attended or Listened to a Learn & Share
  19. Had a strange call request
  20. Can name our Core Values
  21. Complimen-ted a fellow CSR
  22. Resolved a Time Case without Tier 2 help
  23. Participated in a team building exercise
  24. Customer gave me a compliment