Addresseda majorconcern w/customerTook theBoost!newsSurveyHad astrangecallrequestI saidGoodMorningtodayI made aproactivecallParticipatedin a teambuildingexerciseWarmtransferreda clientComplimen-ted a fellowCSRPraised acoworkerin Share& PerformUsed acustomersname oncallHad wrapup timeunder 1minClosed acase withfirstinteractionProvided aUniversityDocumentto a clientMade aintroductioncallCongratula-tedsomeoneCustomergave me acomplimentHelpeda fellowCSRCan nameour CoreValuesPosted auseful tipin teamchatUsed adocument inResourceLibraryDealt withan iratecustomerResolved aTime Casewithout Tier2 helpAttendedor Listenedto a Learn& ShareHelped aNewEmployeeAddresseda majorconcern w/customerTook theBoost!newsSurveyHad astrangecallrequestI saidGoodMorningtodayI made aproactivecallParticipatedin a teambuildingexerciseWarmtransferreda clientComplimen-ted a fellowCSRPraised acoworkerin Share& PerformUsed acustomersname oncallHad wrapup timeunder 1minClosed acase withfirstinteractionProvided aUniversityDocumentto a clientMade aintroductioncallCongratula-tedsomeoneCustomergave me acomplimentHelpeda fellowCSRCan nameour CoreValuesPosted auseful tipin teamchatUsed adocument inResourceLibraryDealt withan iratecustomerResolved aTime Casewithout Tier2 helpAttendedor Listenedto a Learn& ShareHelped aNewEmployee

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Addressed a major concern w/ customer
  2. Took the Boost! news Survey
  3. Had a strange call request
  4. I said Good Morning today
  5. I made a proactive call
  6. Participated in a team building exercise
  7. Warm transferred a client
  8. Complimen-ted a fellow CSR
  9. Praised a coworker in Share & Perform
  10. Used a customers name on call
  11. Had wrap up time under 1 min
  12. Closed a case with first interaction
  13. Provided a University Document to a client
  14. Made a introduction call
  15. Congratula-ted someone
  16. Customer gave me a compliment
  17. Helped a fellow CSR
  18. Can name our Core Values
  19. Posted a useful tip in team chat
  20. Used a document in Resource Library
  21. Dealt with an irate customer
  22. Resolved a Time Case without Tier 2 help
  23. Attended or Listened to a Learn & Share
  24. Helped a New Employee