Resolved a Time Case without Tier 2 help Warm transferred a client Helped a New Employee I said Good Morning today Helped a fellow CSR Complimen- ted a fellow CSR Used a document in Resource Library Can name our Core Values Customer gave me a compliment Provided a University Document to a client Had a strange call request Used a customers name on call Posted a useful tip in team chat Made a introduction call Attended or Listened to a Learn & Share Dealt with an irate customer I made a proactive call Closed a case with first interaction Addressed a major concern w/ customer Praised a coworker in Share & Perform Participated in a team building exercise Had wrap up time under 1 min Congratula- ted someone Took the Boost! news Survey Resolved a Time Case without Tier 2 help Warm transferred a client Helped a New Employee I said Good Morning today Helped a fellow CSR Complimen- ted a fellow CSR Used a document in Resource Library Can name our Core Values Customer gave me a compliment Provided a University Document to a client Had a strange call request Used a customers name on call Posted a useful tip in team chat Made a introduction call Attended or Listened to a Learn & Share Dealt with an irate customer I made a proactive call Closed a case with first interaction Addressed a major concern w/ customer Praised a coworker in Share & Perform Participated in a team building exercise Had wrap up time under 1 min Congratula- ted someone Took the Boost! news Survey
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Resolved a Time Case without Tier 2 help
Warm transferred a client
Helped a New Employee
I said Good Morning today
Helped a fellow CSR
Complimen-ted a fellow CSR
Used a document in Resource Library
Can name our Core Values
Customer gave me a compliment
Provided a University Document to a client
Had a strange call request
Used a customers name on call
Posted a useful tip in team chat
Made a introduction call
Attended or Listened to a Learn & Share
Dealt with an irate customer
I made a proactive call
Closed a case with first interaction
Addressed a major concern w/ customer
Praised a coworker in Share & Perform
Participated in a team building exercise
Had wrap up time under 1 min
Congratula-ted someone
Took the Boost! news Survey