I made a proactive call Dealt with an irate customer Praised a coworker in Share & Perform Took the Boost! news Survey Helped a New Employee Participated in a team building exercise Resolved a Time Case without Tier 2 help Posted a useful tip in team chat Warm transferred a client Complimen- ted a fellow CSR Helped a fellow CSR Had a strange call request Addressed a major concern w/ customer Used a customers name on call Had wrap up time under 1 min Used a document in Resource Library Closed a case with first interaction Can name our Core Values Customer gave me a compliment Provided a University Document to a client Attended or Listened to a Learn & Share Congratula- ted someone I said Good Morning today Made a introduction call I made a proactive call Dealt with an irate customer Praised a coworker in Share & Perform Took the Boost! news Survey Helped a New Employee Participated in a team building exercise Resolved a Time Case without Tier 2 help Posted a useful tip in team chat Warm transferred a client Complimen- ted a fellow CSR Helped a fellow CSR Had a strange call request Addressed a major concern w/ customer Used a customers name on call Had wrap up time under 1 min Used a document in Resource Library Closed a case with first interaction Can name our Core Values Customer gave me a compliment Provided a University Document to a client Attended or Listened to a Learn & Share Congratula- ted someone I said Good Morning today Made a introduction call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
I made a proactive call
Dealt with an irate customer
Praised a coworker in Share & Perform
Took the Boost! news Survey
Helped a New Employee
Participated in a team building exercise
Resolved a Time Case without Tier 2 help
Posted a useful tip in team chat
Warm transferred a client
Complimen-ted a fellow CSR
Helped a fellow CSR
Had a strange call request
Addressed a major concern w/ customer
Used a customers name on call
Had wrap up time under 1 min
Used a document in Resource Library
Closed a case with first interaction
Can name our Core Values
Customer gave me a compliment
Provided a University Document to a client
Attended or Listened to a Learn & Share
Congratula-ted someone
I said Good Morning today
Made a introduction call