Used adocument inResourceLibraryProvided aUniversityDocumentto a clientCustomergave me acomplimentHad wrapup timeunder 1minCongratula-tedsomeoneI saidGoodMorningtodayPosted auseful tipin teamchatResolved aTime Casewithout Tier2 helpDealt withan iratecustomerTook theBoost!newsSurveyClosed acase withfirstinteractionPraised acoworkerin Share& PerformAddresseda majorconcern w/customerHelpeda fellowCSRMade aintroductioncallParticipatedin a teambuildingexerciseCan nameour CoreValuesWarmtransferreda clientHad astrangecallrequestI made aproactivecallComplimen-ted a fellowCSRAttendedor Listenedto a Learn& ShareUsed acustomersname oncallHelped aNewEmployeeUsed adocument inResourceLibraryProvided aUniversityDocumentto a clientCustomergave me acomplimentHad wrapup timeunder 1minCongratula-tedsomeoneI saidGoodMorningtodayPosted auseful tipin teamchatResolved aTime Casewithout Tier2 helpDealt withan iratecustomerTook theBoost!newsSurveyClosed acase withfirstinteractionPraised acoworkerin Share& PerformAddresseda majorconcern w/customerHelpeda fellowCSRMade aintroductioncallParticipatedin a teambuildingexerciseCan nameour CoreValuesWarmtransferreda clientHad astrangecallrequestI made aproactivecallComplimen-ted a fellowCSRAttendedor Listenedto a Learn& ShareUsed acustomersname oncallHelped aNewEmployee

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Used a document in Resource Library
  2. Provided a University Document to a client
  3. Customer gave me a compliment
  4. Had wrap up time under 1 min
  5. Congratula-ted someone
  6. I said Good Morning today
  7. Posted a useful tip in team chat
  8. Resolved a Time Case without Tier 2 help
  9. Dealt with an irate customer
  10. Took the Boost! news Survey
  11. Closed a case with first interaction
  12. Praised a coworker in Share & Perform
  13. Addressed a major concern w/ customer
  14. Helped a fellow CSR
  15. Made a introduction call
  16. Participated in a team building exercise
  17. Can name our Core Values
  18. Warm transferred a client
  19. Had a strange call request
  20. I made a proactive call
  21. Complimen-ted a fellow CSR
  22. Attended or Listened to a Learn & Share
  23. Used a customers name on call
  24. Helped a New Employee