Addressed a major concern w/ customer Took the Boost! news Survey Had a strange call request I said Good Morning today I made a proactive call Participated in a team building exercise Warm transferred a client Complimen- ted a fellow CSR Praised a coworker in Share & Perform Used a customers name on call Had wrap up time under 1 min Closed a case with first interaction Provided a University Document to a client Made a introduction call Congratula- ted someone Customer gave me a compliment Helped a fellow CSR Can name our Core Values Posted a useful tip in team chat Used a document in Resource Library Dealt with an irate customer Resolved a Time Case without Tier 2 help Attended or Listened to a Learn & Share Helped a New Employee Addressed a major concern w/ customer Took the Boost! news Survey Had a strange call request I said Good Morning today I made a proactive call Participated in a team building exercise Warm transferred a client Complimen- ted a fellow CSR Praised a coworker in Share & Perform Used a customers name on call Had wrap up time under 1 min Closed a case with first interaction Provided a University Document to a client Made a introduction call Congratula- ted someone Customer gave me a compliment Helped a fellow CSR Can name our Core Values Posted a useful tip in team chat Used a document in Resource Library Dealt with an irate customer Resolved a Time Case without Tier 2 help Attended or Listened to a Learn & Share Helped a New Employee
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Addressed a major concern w/ customer
Took the Boost! news Survey
Had a strange call request
I said Good Morning today
I made a proactive call
Participated in a team building exercise
Warm transferred a client
Complimen-ted a fellow CSR
Praised a coworker in Share & Perform
Used a customers name on call
Had wrap up time under 1 min
Closed a case with first interaction
Provided a University Document to a client
Made a introduction call
Congratula-ted someone
Customer gave me a compliment
Helped a fellow CSR
Can name our Core Values
Posted a useful tip in team chat
Used a document in Resource Library
Dealt with an irate customer
Resolved a Time Case without Tier 2 help
Attended or Listened to a Learn & Share
Helped a New Employee