Customergave me acomplimentResolved aTime Casewithout Tier2 helpWarmtransferreda clientCan nameour CoreValuesPosted auseful tipin teamchatHad astrangecallrequestParticipatedin a teambuildingexerciseComplimen-ted a fellowCSRCongratula-tedsomeoneUsed acustomersname oncallDealt withan iratecustomerAddresseda majorconcern w/customerI made aproactivecallAttendedor Listenedto a Learn& ShareTook theBoost!newsSurveyHelpeda fellowCSRUsed adocument inResourceLibraryProvided aUniversityDocumentto a clientHelped aNewEmployeeMade aintroductioncallI saidGoodMorningtodayPraised acoworkerin Share& PerformHad wrapup timeunder 1minClosed acase withfirstinteractionCustomergave me acomplimentResolved aTime Casewithout Tier2 helpWarmtransferreda clientCan nameour CoreValuesPosted auseful tipin teamchatHad astrangecallrequestParticipatedin a teambuildingexerciseComplimen-ted a fellowCSRCongratula-tedsomeoneUsed acustomersname oncallDealt withan iratecustomerAddresseda majorconcern w/customerI made aproactivecallAttendedor Listenedto a Learn& ShareTook theBoost!newsSurveyHelpeda fellowCSRUsed adocument inResourceLibraryProvided aUniversityDocumentto a clientHelped aNewEmployeeMade aintroductioncallI saidGoodMorningtodayPraised acoworkerin Share& PerformHad wrapup timeunder 1minClosed acase withfirstinteraction

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer gave me a compliment
  2. Resolved a Time Case without Tier 2 help
  3. Warm transferred a client
  4. Can name our Core Values
  5. Posted a useful tip in team chat
  6. Had a strange call request
  7. Participated in a team building exercise
  8. Complimen-ted a fellow CSR
  9. Congratula-ted someone
  10. Used a customers name on call
  11. Dealt with an irate customer
  12. Addressed a major concern w/ customer
  13. I made a proactive call
  14. Attended or Listened to a Learn & Share
  15. Took the Boost! news Survey
  16. Helped a fellow CSR
  17. Used a document in Resource Library
  18. Provided a University Document to a client
  19. Helped a New Employee
  20. Made a introduction call
  21. I said Good Morning today
  22. Praised a coworker in Share & Perform
  23. Had wrap up time under 1 min
  24. Closed a case with first interaction