Used a document in Resource Library I said Good Morning today Customer gave me a compliment Helped a New Employee Complimen- ted a fellow CSR Can name our Core Values Warm transferred a client Made a introduction call Took the Boost! news Survey Praised a coworker in Share & Perform Congratula- ted someone Participated in a team building exercise Addressed a major concern w/ customer Closed a case with first interaction Helped a fellow CSR Dealt with an irate customer Provided a University Document to a client Resolved a Time Case without Tier 2 help Had wrap up time under 1 min Had a strange call request Attended or Listened to a Learn & Share Used a customers name on call Posted a useful tip in team chat I made a proactive call Used a document in Resource Library I said Good Morning today Customer gave me a compliment Helped a New Employee Complimen- ted a fellow CSR Can name our Core Values Warm transferred a client Made a introduction call Took the Boost! news Survey Praised a coworker in Share & Perform Congratula- ted someone Participated in a team building exercise Addressed a major concern w/ customer Closed a case with first interaction Helped a fellow CSR Dealt with an irate customer Provided a University Document to a client Resolved a Time Case without Tier 2 help Had wrap up time under 1 min Had a strange call request Attended or Listened to a Learn & Share Used a customers name on call Posted a useful tip in team chat I made a proactive call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Used a document in Resource Library
I said Good Morning today
Customer gave me a compliment
Helped a New Employee
Complimen-ted a fellow CSR
Can name our Core Values
Warm transferred a client
Made a introduction call
Took the Boost! news Survey
Praised a coworker in Share & Perform
Congratula-ted someone
Participated in a team building exercise
Addressed a major concern w/ customer
Closed a case with first interaction
Helped a fellow CSR
Dealt with an irate customer
Provided a University Document to a client
Resolved a Time Case without Tier 2 help
Had wrap up time under 1 min
Had a strange call request
Attended or Listened to a Learn & Share
Used a customers name on call
Posted a useful tip in team chat
I made a proactive call