Praised acoworkerin Share& PerformUsed adocument inResourceLibraryMade aintroductioncallHad astrangecallrequestHelped aNewEmployeeAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayComplimen-ted a fellowCSRAddresseda majorconcern w/customerCan nameour CoreValuesParticipatedin a teambuildingexerciseUsed acustomersname oncallDealt withan iratecustomerResolved aTime Casewithout Tier2 helpHelpeda fellowCSRWarmtransferreda clientCustomergave me acomplimentProvided aUniversityDocumentto a clientTook theBoost!newsSurveyI made aproactivecallCongratula-tedsomeoneClosed acase withfirstinteractionHad wrapup timeunder 1minPosted auseful tipin teamchatPraised acoworkerin Share& PerformUsed adocument inResourceLibraryMade aintroductioncallHad astrangecallrequestHelped aNewEmployeeAttendedor Listenedto a Learn& ShareI saidGoodMorningtodayComplimen-ted a fellowCSRAddresseda majorconcern w/customerCan nameour CoreValuesParticipatedin a teambuildingexerciseUsed acustomersname oncallDealt withan iratecustomerResolved aTime Casewithout Tier2 helpHelpeda fellowCSRWarmtransferreda clientCustomergave me acomplimentProvided aUniversityDocumentto a clientTook theBoost!newsSurveyI made aproactivecallCongratula-tedsomeoneClosed acase withfirstinteractionHad wrapup timeunder 1minPosted auseful tipin teamchat

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Praised a coworker in Share & Perform
  2. Used a document in Resource Library
  3. Made a introduction call
  4. Had a strange call request
  5. Helped a New Employee
  6. Attended or Listened to a Learn & Share
  7. I said Good Morning today
  8. Complimen-ted a fellow CSR
  9. Addressed a major concern w/ customer
  10. Can name our Core Values
  11. Participated in a team building exercise
  12. Used a customers name on call
  13. Dealt with an irate customer
  14. Resolved a Time Case without Tier 2 help
  15. Helped a fellow CSR
  16. Warm transferred a client
  17. Customer gave me a compliment
  18. Provided a University Document to a client
  19. Took the Boost! news Survey
  20. I made a proactive call
  21. Congratula-ted someone
  22. Closed a case with first interaction
  23. Had wrap up time under 1 min
  24. Posted a useful tip in team chat