Took theBoost!newsSurveyCustomergave me acomplimentMade aintroductioncallUsed acustomersname oncallCongratula-tedsomeoneHad wrapup timeunder 1minParticipatedin a teambuildingexerciseWarmtransferreda clientUsed adocument inResourceLibraryPraised acoworkerin Share& PerformClosed acase withfirstinteractionI saidGoodMorningtodayHelped aNewEmployeeDealt withan iratecustomerProvided aUniversityDocumentto a clientHelpeda fellowCSRCan nameour CoreValuesAddresseda majorconcern w/customerPosted auseful tipin teamchatComplimen-ted a fellowCSRI made aproactivecallResolved aTime Casewithout Tier2 helpAttendedor Listenedto a Learn& ShareHad astrangecallrequestTook theBoost!newsSurveyCustomergave me acomplimentMade aintroductioncallUsed acustomersname oncallCongratula-tedsomeoneHad wrapup timeunder 1minParticipatedin a teambuildingexerciseWarmtransferreda clientUsed adocument inResourceLibraryPraised acoworkerin Share& PerformClosed acase withfirstinteractionI saidGoodMorningtodayHelped aNewEmployeeDealt withan iratecustomerProvided aUniversityDocumentto a clientHelpeda fellowCSRCan nameour CoreValuesAddresseda majorconcern w/customerPosted auseful tipin teamchatComplimen-ted a fellowCSRI made aproactivecallResolved aTime Casewithout Tier2 helpAttendedor Listenedto a Learn& ShareHad astrangecallrequest

Customer Service Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Took the Boost! news Survey
  2. Customer gave me a compliment
  3. Made a introduction call
  4. Used a customers name on call
  5. Congratula-ted someone
  6. Had wrap up time under 1 min
  7. Participated in a team building exercise
  8. Warm transferred a client
  9. Used a document in Resource Library
  10. Praised a coworker in Share & Perform
  11. Closed a case with first interaction
  12. I said Good Morning today
  13. Helped a New Employee
  14. Dealt with an irate customer
  15. Provided a University Document to a client
  16. Helped a fellow CSR
  17. Can name our Core Values
  18. Addressed a major concern w/ customer
  19. Posted a useful tip in team chat
  20. Complimen-ted a fellow CSR
  21. I made a proactive call
  22. Resolved a Time Case without Tier 2 help
  23. Attended or Listened to a Learn & Share
  24. Had a strange call request