Active Listening Empathy is feeling with people The ability to understand and share the feelings of another Offer Support Sympathy drives disconnection "Is there anything I can do to help?" Console callers when necessary Empathy fuels connection Try not to silver line "This must be a difficult time for you. Remain Calm Recognizing Emotions Read the room Staying out of Judgement Let others express themselves Validate their feelings "That's terrible" Be genuine Empathy can be positive and negative feelings Active listening Perspective Taking "Don't disregard sensitive information" Practice mindfulness "I'm so sorry to hear that" Active Listening Empathy is feeling with people The ability to understand and share the feelings of another Offer Support Sympathy drives disconnection "Is there anything I can do to help?" Console callers when necessary Empathy fuels connection Try not to silver line "This must be a difficult time for you. Remain Calm Recognizing Emotions Read the room Staying out of Judgement Let others express themselves Validate their feelings "That's terrible" Be genuine Empathy can be positive and negative feelings Active listening Perspective Taking "Don't disregard sensitive information" Practice mindfulness "I'm so sorry to hear that"
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Active Listening
Empathy is feeling with people
The ability to understand and share the feelings of another
Offer Support
Sympathy drives disconnection
"Is there anything I can do to help?"
Console callers when necessary
Empathy fuels connection
Try not to silver line
"This must be a difficult time for you.
Remain Calm
Recognizing Emotions
Read the room
Staying out of Judgement
Let others express themselves
Validate their feelings
"That's terrible"
Be genuine
Empathy can be positive and negative feelings
Active listening
Perspective Taking
"Don't disregard sensitive information"
Practice mindfulness
"I'm so sorry to hear that"