Guest hasalreadyemailedbeforecallingCall transfertoReservationsStrollerInquiryInquiryaboutweatherpoliciesGuest hasconcerns w/more than 1orderCallTransferto GroupSalesServiceAnimalsQuestion2022 TicketExtension/RefundRequested"When willmy passautorenew?"CancelSeasonPassesrequestSeasonPassDowngradeRequestLack ofShowsLockerQuestionECVInquiryResortsQuestionTechnicalissues arisewith yourworkstation(phone/ PC)Questionaboutupgradingticket toSeason PassAssistedguest inchoosingSeasonPass TierPreviewQuestionCOVIDExcuseInquiryaboutFastTrackParkMapsQuestionGeneralParkingQuestionQuietRoomsExplainedGuest hasalreadyemailedbeforecallingCall transfertoReservationsStrollerInquiryInquiryaboutweatherpoliciesGuest hasconcerns w/more than 1orderCallTransferto GroupSalesServiceAnimalsQuestion2022 TicketExtension/RefundRequested"When willmy passautorenew?"CancelSeasonPassesrequestSeasonPassDowngradeRequestLack ofShowsLockerQuestionECVInquiryResortsQuestionTechnicalissues arisewith yourworkstation(phone/ PC)Questionaboutupgradingticket toSeason PassAssistedguest inchoosingSeasonPass TierPreviewQuestionCOVIDExcuseInquiryaboutFastTrackParkMapsQuestionGeneralParkingQuestionQuietRoomsExplained

CALL CENTER BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Guest has already emailed before calling
  2. Call transfer to Reservations
  3. Stroller Inquiry
  4. Inquiry about weather policies
  5. Guest has concerns w/ more than 1 order
  6. Call Transfer to Group Sales
  7. Service Animals Question
  8. 2022 Ticket Extension/ Refund Requested
  9. "When will my pass autorenew?"
  10. Cancel Season Passes request
  11. Season Pass Downgrade Request
  12. Lack of Shows
  13. Locker Question
  14. ECV Inquiry
  15. Resorts Question
  16. Technical issues arise with your workstation (phone/ PC)
  17. Question about upgrading ticket to Season Pass
  18. Assisted guest in choosing Season Pass Tier
  19. Preview Question
  20. COVID Excuse
  21. Inquiry about Fast Track
  22. Park Maps Question
  23. General Parking Question
  24. Quiet Rooms Explained