ResortsQuestionParkMapsQuestionAssistedguest inchoosingSeasonPass TierCall transfertoReservationsStrollerInquirySeasonPassDowngradeRequestLack ofShowsTechnicalissues arisewith yourworkstation(phone/ PC)Guest hasconcerns w/more than 1orderGeneralParkingQuestion"When willmy passautorenew?"COVIDExcuseServiceAnimalsQuestionLockerQuestion2022 TicketExtension/RefundRequestedPreviewQuestionQuestionaboutupgradingticket toSeason PassInquiryaboutweatherpoliciesGuest hasalreadyemailedbeforecallingQuietRoomsExplainedCancelSeasonPassesrequestInquiryaboutFastTrackCallTransferto GroupSalesECVInquiryResortsQuestionParkMapsQuestionAssistedguest inchoosingSeasonPass TierCall transfertoReservationsStrollerInquirySeasonPassDowngradeRequestLack ofShowsTechnicalissues arisewith yourworkstation(phone/ PC)Guest hasconcerns w/more than 1orderGeneralParkingQuestion"When willmy passautorenew?"COVIDExcuseServiceAnimalsQuestionLockerQuestion2022 TicketExtension/RefundRequestedPreviewQuestionQuestionaboutupgradingticket toSeason PassInquiryaboutweatherpoliciesGuest hasalreadyemailedbeforecallingQuietRoomsExplainedCancelSeasonPassesrequestInquiryaboutFastTrackCallTransferto GroupSalesECVInquiry

CALL CENTER BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resorts Question
  2. Park Maps Question
  3. Assisted guest in choosing Season Pass Tier
  4. Call transfer to Reservations
  5. Stroller Inquiry
  6. Season Pass Downgrade Request
  7. Lack of Shows
  8. Technical issues arise with your workstation (phone/ PC)
  9. Guest has concerns w/ more than 1 order
  10. General Parking Question
  11. "When will my pass autorenew?"
  12. COVID Excuse
  13. Service Animals Question
  14. Locker Question
  15. 2022 Ticket Extension/ Refund Requested
  16. Preview Question
  17. Question about upgrading ticket to Season Pass
  18. Inquiry about weather policies
  19. Guest has already emailed before calling
  20. Quiet Rooms Explained
  21. Cancel Season Passes request
  22. Inquiry about Fast Track
  23. Call Transfer to Group Sales
  24. ECV Inquiry