Guest hasconcerns w/more than 1order"When willmy passautorenew?"Guest hasalreadyemailedbeforecallingAssistedguest inchoosingSeasonPass TierCall transfertoReservationsLockerQuestion2022 TicketExtension/RefundRequestedECVInquiryServiceAnimalsQuestionResortsQuestionQuietRoomsExplainedPreviewQuestionCallTransferto GroupSalesInquiryaboutweatherpoliciesSeasonPassDowngradeRequestTechnicalissues arisewith yourworkstation(phone/ PC)Lack ofShowsQuestionaboutupgradingticket toSeason PassParkMapsQuestionCOVIDExcuseInquiryaboutFastTrackStrollerInquiryGeneralParkingQuestionCancelSeasonPassesrequestGuest hasconcerns w/more than 1order"When willmy passautorenew?"Guest hasalreadyemailedbeforecallingAssistedguest inchoosingSeasonPass TierCall transfertoReservationsLockerQuestion2022 TicketExtension/RefundRequestedECVInquiryServiceAnimalsQuestionResortsQuestionQuietRoomsExplainedPreviewQuestionCallTransferto GroupSalesInquiryaboutweatherpoliciesSeasonPassDowngradeRequestTechnicalissues arisewith yourworkstation(phone/ PC)Lack ofShowsQuestionaboutupgradingticket toSeason PassParkMapsQuestionCOVIDExcuseInquiryaboutFastTrackStrollerInquiryGeneralParkingQuestionCancelSeasonPassesrequest

CALL CENTER BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Guest has concerns w/ more than 1 order
  2. "When will my pass autorenew?"
  3. Guest has already emailed before calling
  4. Assisted guest in choosing Season Pass Tier
  5. Call transfer to Reservations
  6. Locker Question
  7. 2022 Ticket Extension/ Refund Requested
  8. ECV Inquiry
  9. Service Animals Question
  10. Resorts Question
  11. Quiet Rooms Explained
  12. Preview Question
  13. Call Transfer to Group Sales
  14. Inquiry about weather policies
  15. Season Pass Downgrade Request
  16. Technical issues arise with your workstation (phone/ PC)
  17. Lack of Shows
  18. Question about upgrading ticket to Season Pass
  19. Park Maps Question
  20. COVID Excuse
  21. Inquiry about Fast Track
  22. Stroller Inquiry
  23. General Parking Question
  24. Cancel Season Passes request