InquiryaboutweatherpoliciesSeasonPassDowngradeRequestGuest hasconcerns w/more than 1orderCall transfertoReservationsInquiryaboutFastTrackCOVIDExcuseLack ofShowsStrollerInquiryQuestionaboutupgradingticket toSeason Pass"When willmy passautorenew?"ServiceAnimalsQuestionLockerQuestionPreviewQuestion2022 TicketExtension/RefundRequestedGuest hasalreadyemailedbeforecallingParkMapsQuestionCancelSeasonPassesrequestCallTransferto GroupSalesECVInquiryGeneralParkingQuestionQuietRoomsExplainedResortsQuestionAssistedguest inchoosingSeasonPass TierTechnicalissues arisewith yourworkstation(phone/ PC)InquiryaboutweatherpoliciesSeasonPassDowngradeRequestGuest hasconcerns w/more than 1orderCall transfertoReservationsInquiryaboutFastTrackCOVIDExcuseLack ofShowsStrollerInquiryQuestionaboutupgradingticket toSeason Pass"When willmy passautorenew?"ServiceAnimalsQuestionLockerQuestionPreviewQuestion2022 TicketExtension/RefundRequestedGuest hasalreadyemailedbeforecallingParkMapsQuestionCancelSeasonPassesrequestCallTransferto GroupSalesECVInquiryGeneralParkingQuestionQuietRoomsExplainedResortsQuestionAssistedguest inchoosingSeasonPass TierTechnicalissues arisewith yourworkstation(phone/ PC)

CALL CENTER BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Inquiry about weather policies
  2. Season Pass Downgrade Request
  3. Guest has concerns w/ more than 1 order
  4. Call transfer to Reservations
  5. Inquiry about Fast Track
  6. COVID Excuse
  7. Lack of Shows
  8. Stroller Inquiry
  9. Question about upgrading ticket to Season Pass
  10. "When will my pass autorenew?"
  11. Service Animals Question
  12. Locker Question
  13. Preview Question
  14. 2022 Ticket Extension/ Refund Requested
  15. Guest has already emailed before calling
  16. Park Maps Question
  17. Cancel Season Passes request
  18. Call Transfer to Group Sales
  19. ECV Inquiry
  20. General Parking Question
  21. Quiet Rooms Explained
  22. Resorts Question
  23. Assisted guest in choosing Season Pass Tier
  24. Technical issues arise with your workstation (phone/ PC)