Assistedguest inchoosingSeasonPass TierPreviewQuestionGuest hasconcerns w/more than 1orderCOVIDExcuseLockerQuestionGeneralParkingQuestion"When willmy passautorenew?"Questionaboutupgradingticket toSeason PassCall transfertoReservationsParkMapsQuestionECVInquiryLack ofShowsCallTransferto GroupSales2022 TicketExtension/RefundRequestedInquiryaboutFastTrackInquiryaboutweatherpoliciesQuietRoomsExplainedTechnicalissues arisewith yourworkstation(phone/ PC)ResortsQuestionSeasonPassDowngradeRequestGuest hasalreadyemailedbeforecallingCancelSeasonPassesrequestServiceAnimalsQuestionStrollerInquiryAssistedguest inchoosingSeasonPass TierPreviewQuestionGuest hasconcerns w/more than 1orderCOVIDExcuseLockerQuestionGeneralParkingQuestion"When willmy passautorenew?"Questionaboutupgradingticket toSeason PassCall transfertoReservationsParkMapsQuestionECVInquiryLack ofShowsCallTransferto GroupSales2022 TicketExtension/RefundRequestedInquiryaboutFastTrackInquiryaboutweatherpoliciesQuietRoomsExplainedTechnicalissues arisewith yourworkstation(phone/ PC)ResortsQuestionSeasonPassDowngradeRequestGuest hasalreadyemailedbeforecallingCancelSeasonPassesrequestServiceAnimalsQuestionStrollerInquiry

CALL CENTER BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Assisted guest in choosing Season Pass Tier
  2. Preview Question
  3. Guest has concerns w/ more than 1 order
  4. COVID Excuse
  5. Locker Question
  6. General Parking Question
  7. "When will my pass autorenew?"
  8. Question about upgrading ticket to Season Pass
  9. Call transfer to Reservations
  10. Park Maps Question
  11. ECV Inquiry
  12. Lack of Shows
  13. Call Transfer to Group Sales
  14. 2022 Ticket Extension/ Refund Requested
  15. Inquiry about Fast Track
  16. Inquiry about weather policies
  17. Quiet Rooms Explained
  18. Technical issues arise with your workstation (phone/ PC)
  19. Resorts Question
  20. Season Pass Downgrade Request
  21. Guest has already emailed before calling
  22. Cancel Season Passes request
  23. Service Animals Question
  24. Stroller Inquiry