(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer compliments you
Customer uploads document while on the phone
Update communication preferences on 5 claims
Email instead of print a letter
8 quality CACs in a day
Catalytic converter claim
Send a SS assignment
5 quality digital pay enrollments
4 quality liability decisions in a day
Make a customer laugh
Customized explanation of Claims Hub on 5 claims
Advise an OIC or NPS about B2B
Send an ovation
Quality sub referral
Brand 5 calls
Use a resource to move a claim forward (ECRM, ISO, Accurint)