(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
Say hello to someone from another team
Customer uploads document while on the phone
Issue a payment via digital pay
8 quality CACs in a day
Use the language line
5.0 Medallia survey
90% ADH
Email instead of print a letter
Update communication preferences on 5 claims
Quality sub referral
Send an ovation
Learn something new about a peer
Send a SS assignment
Customer compliments you
Advise an OIC or NPS about B2B
Make a customer laugh
Brand 5 calls
4 quality liability decisions in a day
Answer a question in the group chat
Customized explanation of Claims Hub on 5 claims
5 quality digital pay enrollments
Play a teammate at a break area game
Catalytic converter claim
Use a resource to move a claim forward (ECRM, ISO, Accurint)
