(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Brand 5 calls
Send a SS assignment
4 quality liability decisions in a day
Say hello to someone from another team
Play a teammate at a break area game
Answer a question in the group chat
Advise an OIC or NPS about B2B
8 quality CACs in a day
Make a customer laugh
5 quality digital pay enrollments
Email instead of print a letter
Issue a payment via digital pay
Quality sub referral
Send an ovation
Update communication preferences on 5 claims
Customer uploads document while on the phone
Learn something new about a peer
90% ADH
Customer compliments you
Use a resource to move a claim forward (ECRM, ISO, Accurint)
