RequestpaymentplanOwnerhasmask onPetpasscrashesVerysweetclientCall notmeant forvet( storeside,grooming)Ownercalls tofax/emailrecordsDid notbringrecordsPet urinates/defecates inwaiting areaPet notonleashHere topick upRxNoshowRabies onlyappointmentmadeAsks foradviceover thephoneHungup onSplitpaymentRudeclient onphoneHelpsclient/petto carCleanwindows/lobbyHelpednurseswhenbusySnugglecutedog/catBringssnacksStaffmemberhas mentalbreakdownBrings infecal/urinesampleWalk inappointmentRequestpaymentplanOwnerhasmask onPetpasscrashesVerysweetclientCall notmeant forvet( storeside,grooming)Ownercalls tofax/emailrecordsDid notbringrecordsPet urinates/defecates inwaiting areaPet notonleashHere topick upRxNoshowRabies onlyappointmentmadeAsks foradviceover thephoneHungup onSplitpaymentRudeclient onphoneHelpsclient/petto carCleanwindows/lobbyHelpednurseswhenbusySnugglecutedog/catBringssnacksStaffmemberhas mentalbreakdownBrings infecal/urinesampleWalk inappointment

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Request payment plan
  2. Owner has mask on
  3. Petpass crashes
  4. Very sweet client
  5. Call not meant for vet( store side, grooming)
  6. Owner calls to fax/email records
  7. Did not bring records
  8. Pet urinates /defecates in waiting area
  9. Pet not on leash
  10. Here to pick up Rx
  11. No show
  12. Rabies only appointment made
  13. Asks for advice over the phone
  14. Hung up on
  15. Split payment
  16. Rude client on phone
  17. Helps client/pet to car
  18. Clean windows/lobby
  19. Helped nurses when busy
  20. Snuggle cute dog/cat
  21. Brings snacks
  22. Staff member has mental breakdown
  23. Brings in fecal/urine sample
  24. Walk in appointment