Helpsclient/petto carHungup onBrings infecal/urinesampleOwnercalls tofax/emailrecordsNoshowRudeclient onphoneRabies onlyappointmentmadeOwnerhasmask onSplitpaymentPet notonleashAsks foradviceover thephoneCall notmeant forvet( storeside,grooming)Here topick upRxRequestpaymentplanSnugglecutedog/catDid notbringrecordsCleanwindows/lobbyPet urinates/defecates inwaiting areaPetpasscrashesHelpednurseswhenbusyVerysweetclientStaffmemberhas mentalbreakdownBringssnacksWalk inappointmentHelpsclient/petto carHungup onBrings infecal/urinesampleOwnercalls tofax/emailrecordsNoshowRudeclient onphoneRabies onlyappointmentmadeOwnerhasmask onSplitpaymentPet notonleashAsks foradviceover thephoneCall notmeant forvet( storeside,grooming)Here topick upRxRequestpaymentplanSnugglecutedog/catDid notbringrecordsCleanwindows/lobbyPet urinates/defecates inwaiting areaPetpasscrashesHelpednurseswhenbusyVerysweetclientStaffmemberhas mentalbreakdownBringssnacksWalk inappointment

CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helps client/pet to car
  2. Hung up on
  3. Brings in fecal/urine sample
  4. Owner calls to fax/email records
  5. No show
  6. Rude client on phone
  7. Rabies only appointment made
  8. Owner has mask on
  9. Split payment
  10. Pet not on leash
  11. Asks for advice over the phone
  12. Call not meant for vet( store side, grooming)
  13. Here to pick up Rx
  14. Request payment plan
  15. Snuggle cute dog/cat
  16. Did not bring records
  17. Clean windows/lobby
  18. Pet urinates /defecates in waiting area
  19. Petpass crashes
  20. Helped nurses when busy
  21. Very sweet client
  22. Staff member has mental breakdown
  23. Brings snacks
  24. Walk in appointment