Followedup on a"pending"caseAssisted acustomerfromTexasAssisted aco-workerwith acaseMasqueradedinto acustomer'saccountAssisted withaHALLOWEENrelated orderAssisted acustomerfromCaliforniaAttendedyour siteshuddleOpeneda TechTaskReviewedPersonalPerformanceDashboardAcknowledgeda GuruAnnouncementAttendeda watercoolerchatShouted outa co workerfor goodwork theydidAssisted witha HOLIDAYrelated orderAssisted acustomerfromFloridaOpeneda FulfillerRequestAssisted acustomerfrom NewYorkFree!Opened aFinancialTaskAssistedwith aRORWorkedwith anescalatedcustomerOpeneda Shift-TaskAssisted witha WEDDINGrelated orderReceived apositiveCSATresponse (4or 5)Assistedwith aChristmasorderFollowedup on a"pending"caseAssisted acustomerfromTexasAssisted aco-workerwith acaseMasqueradedinto acustomer'saccountAssisted withaHALLOWEENrelated orderAssisted acustomerfromCaliforniaAttendedyour siteshuddleOpeneda TechTaskReviewedPersonalPerformanceDashboardAcknowledgeda GuruAnnouncementAttendeda watercoolerchatShouted outa co workerfor goodwork theydidAssisted witha HOLIDAYrelated orderAssisted acustomerfromFloridaOpeneda FulfillerRequestAssisted acustomerfrom NewYorkFree!Opened aFinancialTaskAssistedwith aRORWorkedwith anescalatedcustomerOpeneda Shift-TaskAssisted witha WEDDINGrelated orderReceived apositiveCSATresponse (4or 5)Assistedwith aChristmasorder

Customer Service Week '22 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed up on a "pending" case
  2. Assisted a customer from Texas
  3. Assisted a co-worker with a case
  4. Masqueraded into a customer's account
  5. Assisted with a HALLOWEEN related order
  6. Assisted a customer from California
  7. Attended your sites huddle
  8. Opened a Tech Task
  9. Reviewed Personal Performance Dashboard
  10. Acknowledged a Guru Announcement
  11. Attended a water cooler chat
  12. Shouted out a co worker for good work they did
  13. Assisted with a HOLIDAY related order
  14. Assisted a customer from Florida
  15. Opened a Fulfiller Request
  16. Assisted a customer from New York
  17. Free!
  18. Opened a Financial Task
  19. Assisted with a ROR
  20. Worked with an escalated customer
  21. Opened a Shift-Task
  22. Assisted with a WEDDING related order
  23. Received a positive CSAT response (4 or 5)
  24. Assisted with a Christmas order