Followedup on a"pending"caseOpeneda FulfillerRequestAssisted witha HOLIDAYrelated orderAssistedwith aChristmasorderAssistedwith aRORAssisted acustomerfromCaliforniaAssisted aco-workerwith acaseMasqueradedinto acustomer'saccountAttendeda watercoolerchatOpeneda TechTaskAssisted witha WEDDINGrelated orderAssisted acustomerfromFloridaWorkedwith anescalatedcustomerAttendedyour siteshuddleAssisted withaHALLOWEENrelated orderAssisted acustomerfromTexasFree!Acknowledgeda GuruAnnouncementOpeneda Shift-TaskOpened aFinancialTaskAssisted acustomerfrom NewYorkReviewedPersonalPerformanceDashboardShouted outa co workerfor goodwork theydidReceived apositiveCSATresponse (4or 5)Followedup on a"pending"caseOpeneda FulfillerRequestAssisted witha HOLIDAYrelated orderAssistedwith aChristmasorderAssistedwith aRORAssisted acustomerfromCaliforniaAssisted aco-workerwith acaseMasqueradedinto acustomer'saccountAttendeda watercoolerchatOpeneda TechTaskAssisted witha WEDDINGrelated orderAssisted acustomerfromFloridaWorkedwith anescalatedcustomerAttendedyour siteshuddleAssisted withaHALLOWEENrelated orderAssisted acustomerfromTexasFree!Acknowledgeda GuruAnnouncementOpeneda Shift-TaskOpened aFinancialTaskAssisted acustomerfrom NewYorkReviewedPersonalPerformanceDashboardShouted outa co workerfor goodwork theydidReceived apositiveCSATresponse (4or 5)

Customer Service Week '22 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Followed up on a "pending" case
  2. Opened a Fulfiller Request
  3. Assisted with a HOLIDAY related order
  4. Assisted with a Christmas order
  5. Assisted with a ROR
  6. Assisted a customer from California
  7. Assisted a co-worker with a case
  8. Masqueraded into a customer's account
  9. Attended a water cooler chat
  10. Opened a Tech Task
  11. Assisted with a WEDDING related order
  12. Assisted a customer from Florida
  13. Worked with an escalated customer
  14. Attended your sites huddle
  15. Assisted with a HALLOWEEN related order
  16. Assisted a customer from Texas
  17. Free!
  18. Acknowledged a Guru Announcement
  19. Opened a Shift-Task
  20. Opened a Financial Task
  21. Assisted a customer from New York
  22. Reviewed Personal Performance Dashboard
  23. Shouted out a co worker for good work they did
  24. Received a positive CSAT response (4 or 5)