Received apositiveCSATresponse (4or 5)Assisted witha HOLIDAYrelated orderAssistedwith aROROpeneda Shift-TaskOpeneda TechTaskFree!Assisted witha WEDDINGrelated orderMasqueradedinto acustomer'saccountAssisted acustomerfromCaliforniaAttendedyour siteshuddleAcknowledgeda GuruAnnouncementShouted outa co workerfor goodwork theydidAttendeda watercoolerchatWorkedwith anescalatedcustomerAssistedwith aChristmasorderAssisted aco-workerwith acaseOpeneda FulfillerRequestAssisted acustomerfromTexasAssisted withaHALLOWEENrelated orderAssisted acustomerfrom NewYorkReviewedPersonalPerformanceDashboardFollowedup on a"pending"caseAssisted acustomerfromFloridaOpened aFinancialTaskReceived apositiveCSATresponse (4or 5)Assisted witha HOLIDAYrelated orderAssistedwith aROROpeneda Shift-TaskOpeneda TechTaskFree!Assisted witha WEDDINGrelated orderMasqueradedinto acustomer'saccountAssisted acustomerfromCaliforniaAttendedyour siteshuddleAcknowledgeda GuruAnnouncementShouted outa co workerfor goodwork theydidAttendeda watercoolerchatWorkedwith anescalatedcustomerAssistedwith aChristmasorderAssisted aco-workerwith acaseOpeneda FulfillerRequestAssisted acustomerfromTexasAssisted withaHALLOWEENrelated orderAssisted acustomerfrom NewYorkReviewedPersonalPerformanceDashboardFollowedup on a"pending"caseAssisted acustomerfromFloridaOpened aFinancialTask

Customer Service Week '22 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a positive CSAT response (4 or 5)
  2. Assisted with a HOLIDAY related order
  3. Assisted with a ROR
  4. Opened a Shift-Task
  5. Opened a Tech Task
  6. Free!
  7. Assisted with a WEDDING related order
  8. Masqueraded into a customer's account
  9. Assisted a customer from California
  10. Attended your sites huddle
  11. Acknowledged a Guru Announcement
  12. Shouted out a co worker for good work they did
  13. Attended a water cooler chat
  14. Worked with an escalated customer
  15. Assisted with a Christmas order
  16. Assisted a co-worker with a case
  17. Opened a Fulfiller Request
  18. Assisted a customer from Texas
  19. Assisted with a HALLOWEEN related order
  20. Assisted a customer from New York
  21. Reviewed Personal Performance Dashboard
  22. Followed up on a "pending" case
  23. Assisted a customer from Florida
  24. Opened a Financial Task