Assisted acustomerfromTexasAttendeda watercoolerchatAssisted witha HOLIDAY-related orderAssisted with aHALLOWEEN-related orderReceived apositiveCSATresponse (4or 5)Assisted acustomerfrom NewYorkFollowedup on a"pending"caseAssisted acustomerfromCaliforniaOpened aFinancialTaskFree!Assisted aco-workerwith acaseOpeneda TechTaskWorkedwith anescalatedcustomerAssistedwith aChristmasorderAssisted withaWEDDING-related orderAcknowledgeda GuruAnnouncementShouted outa co-workerfor goodwork theydidOpeneda Shift-TaskMasqueradedinto acustomer'saccountAssistedwith aRORAssisted acustomerfromFloridaOpeneda FulfillerRequestReviewedPersonalPerformanceDashboardAttendedyour siteshuddleAssisted acustomerfromTexasAttendeda watercoolerchatAssisted witha HOLIDAY-related orderAssisted with aHALLOWEEN-related orderReceived apositiveCSATresponse (4or 5)Assisted acustomerfrom NewYorkFollowedup on a"pending"caseAssisted acustomerfromCaliforniaOpened aFinancialTaskFree!Assisted aco-workerwith acaseOpeneda TechTaskWorkedwith anescalatedcustomerAssistedwith aChristmasorderAssisted withaWEDDING-related orderAcknowledgeda GuruAnnouncementShouted outa co-workerfor goodwork theydidOpeneda Shift-TaskMasqueradedinto acustomer'saccountAssistedwith aRORAssisted acustomerfromFloridaOpeneda FulfillerRequestReviewedPersonalPerformanceDashboardAttendedyour siteshuddle

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted a customer from Texas
  2. Attended a water cooler chat
  3. Assisted with a HOLIDAY-related order
  4. Assisted with a HALLOWEEN-related order
  5. Received a positive CSAT response (4 or 5)
  6. Assisted a customer from New York
  7. Followed up on a "pending" case
  8. Assisted a customer from California
  9. Opened a Financial Task
  10. Free!
  11. Assisted a co-worker with a case
  12. Opened a Tech Task
  13. Worked with an escalated customer
  14. Assisted with a Christmas order
  15. Assisted with a WEDDING-related order
  16. Acknowledged a Guru Announcement
  17. Shouted out a co-worker for good work they did
  18. Opened a Shift-Task
  19. Masqueraded into a customer's account
  20. Assisted with a ROR
  21. Assisted a customer from Florida
  22. Opened a Fulfiller Request
  23. Reviewed Personal Performance Dashboard
  24. Attended your sites huddle