Assisted aco-workerwith acaseAcknowledgeda GuruAnnouncementReceived apositiveCSATresponse (4or 5)Openeda TechTaskFollowedup on a"pending"caseAttendedyour siteshuddleOpeneda FulfillerRequestAssisted acustomerfromTexasAssisted with aHALLOWEEN-related orderAssisted withaWEDDING-related orderAssisted acustomerfromCaliforniaFree!Shouted outa co-workerfor goodwork theydidMasqueradedinto acustomer'saccountAssisted acustomerfrom NewYorkOpeneda Shift-TaskAssistedwith aROROpened aFinancialTaskReviewedPersonalPerformanceDashboardAssisted witha HOLIDAY-related orderWorkedwith anescalatedcustomerAssisted acustomerfromFloridaAssistedwith aChristmasorderAttendeda watercoolerchatAssisted aco-workerwith acaseAcknowledgeda GuruAnnouncementReceived apositiveCSATresponse (4or 5)Openeda TechTaskFollowedup on a"pending"caseAttendedyour siteshuddleOpeneda FulfillerRequestAssisted acustomerfromTexasAssisted with aHALLOWEEN-related orderAssisted withaWEDDING-related orderAssisted acustomerfromCaliforniaFree!Shouted outa co-workerfor goodwork theydidMasqueradedinto acustomer'saccountAssisted acustomerfrom NewYorkOpeneda Shift-TaskAssistedwith aROROpened aFinancialTaskReviewedPersonalPerformanceDashboardAssisted witha HOLIDAY-related orderWorkedwith anescalatedcustomerAssisted acustomerfromFloridaAssistedwith aChristmasorderAttendeda watercoolerchat

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted a co-worker with a case
  2. Acknowledged a Guru Announcement
  3. Received a positive CSAT response (4 or 5)
  4. Opened a Tech Task
  5. Followed up on a "pending" case
  6. Attended your sites huddle
  7. Opened a Fulfiller Request
  8. Assisted a customer from Texas
  9. Assisted with a HALLOWEEN-related order
  10. Assisted with a WEDDING-related order
  11. Assisted a customer from California
  12. Free!
  13. Shouted out a co-worker for good work they did
  14. Masqueraded into a customer's account
  15. Assisted a customer from New York
  16. Opened a Shift-Task
  17. Assisted with a ROR
  18. Opened a Financial Task
  19. Reviewed Personal Performance Dashboard
  20. Assisted with a HOLIDAY-related order
  21. Worked with an escalated customer
  22. Assisted a customer from Florida
  23. Assisted with a Christmas order
  24. Attended a water cooler chat