ReviewedPersonalPerformanceDashboardAttendedyour siteshuddleOpeneda Shift-TaskAssisted withaWEDDING-related orderWorkedwith anescalatedcustomerShouted outa co-workerfor goodwork theydidAssisted aco-workerwith acaseAssistedwith aROROpeneda FulfillerRequestAssisted witha HOLIDAY-related orderAttendeda watercoolerchatAssistedwith aChristmasorderFree!Opened aFinancialTaskAcknowledgeda GuruAnnouncementAssisted acustomerfrom NewYorkAssisted acustomerfromFloridaAssisted acustomerfromCaliforniaReceived apositiveCSATresponse (4or 5)Assisted with aHALLOWEEN-related orderFollowedup on a"pending"caseOpeneda TechTaskAssisted acustomerfromTexasMasqueradedinto acustomer'saccountReviewedPersonalPerformanceDashboardAttendedyour siteshuddleOpeneda Shift-TaskAssisted withaWEDDING-related orderWorkedwith anescalatedcustomerShouted outa co-workerfor goodwork theydidAssisted aco-workerwith acaseAssistedwith aROROpeneda FulfillerRequestAssisted witha HOLIDAY-related orderAttendeda watercoolerchatAssistedwith aChristmasorderFree!Opened aFinancialTaskAcknowledgeda GuruAnnouncementAssisted acustomerfrom NewYorkAssisted acustomerfromFloridaAssisted acustomerfromCaliforniaReceived apositiveCSATresponse (4or 5)Assisted with aHALLOWEEN-related orderFollowedup on a"pending"caseOpeneda TechTaskAssisted acustomerfromTexasMasqueradedinto acustomer'saccount

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed Personal Performance Dashboard
  2. Attended your sites huddle
  3. Opened a Shift-Task
  4. Assisted with a WEDDING-related order
  5. Worked with an escalated customer
  6. Shouted out a co-worker for good work they did
  7. Assisted a co-worker with a case
  8. Assisted with a ROR
  9. Opened a Fulfiller Request
  10. Assisted with a HOLIDAY-related order
  11. Attended a water cooler chat
  12. Assisted with a Christmas order
  13. Free!
  14. Opened a Financial Task
  15. Acknowledged a Guru Announcement
  16. Assisted a customer from New York
  17. Assisted a customer from Florida
  18. Assisted a customer from California
  19. Received a positive CSAT response (4 or 5)
  20. Assisted with a HALLOWEEN-related order
  21. Followed up on a "pending" case
  22. Opened a Tech Task
  23. Assisted a customer from Texas
  24. Masqueraded into a customer's account