Openeda Shift-TaskAssisted acustomerfrom NewYorkAssisted aco-workerwith acaseAssisted with aHALLOWEEN-related orderReviewedPersonalPerformanceDashboardAssisted withaWEDDING-related orderAssisted witha HOLIDAY-related orderReceived apositiveCSATresponse (4or 5)Shouted outa co-workerfor goodwork theydidOpeneda TechTaskAttendeda watercoolerchatFree!Assisted acustomerfromCaliforniaAssisted acustomerfromTexasAttendedyour siteshuddleFollowedup on a"pending"caseAssisted acustomerfromFloridaAcknowledgeda GuruAnnouncementAssistedwith aChristmasorderMasqueradedinto acustomer'saccountAssistedwith aROROpened aFinancialTaskOpeneda FulfillerRequestWorkedwith anescalatedcustomerOpeneda Shift-TaskAssisted acustomerfrom NewYorkAssisted aco-workerwith acaseAssisted with aHALLOWEEN-related orderReviewedPersonalPerformanceDashboardAssisted withaWEDDING-related orderAssisted witha HOLIDAY-related orderReceived apositiveCSATresponse (4or 5)Shouted outa co-workerfor goodwork theydidOpeneda TechTaskAttendeda watercoolerchatFree!Assisted acustomerfromCaliforniaAssisted acustomerfromTexasAttendedyour siteshuddleFollowedup on a"pending"caseAssisted acustomerfromFloridaAcknowledgeda GuruAnnouncementAssistedwith aChristmasorderMasqueradedinto acustomer'saccountAssistedwith aROROpened aFinancialTaskOpeneda FulfillerRequestWorkedwith anescalatedcustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opened a Shift-Task
  2. Assisted a customer from New York
  3. Assisted a co-worker with a case
  4. Assisted with a HALLOWEEN-related order
  5. Reviewed Personal Performance Dashboard
  6. Assisted with a WEDDING-related order
  7. Assisted with a HOLIDAY-related order
  8. Received a positive CSAT response (4 or 5)
  9. Shouted out a co-worker for good work they did
  10. Opened a Tech Task
  11. Attended a water cooler chat
  12. Free!
  13. Assisted a customer from California
  14. Assisted a customer from Texas
  15. Attended your sites huddle
  16. Followed up on a "pending" case
  17. Assisted a customer from Florida
  18. Acknowledged a Guru Announcement
  19. Assisted with a Christmas order
  20. Masqueraded into a customer's account
  21. Assisted with a ROR
  22. Opened a Financial Task
  23. Opened a Fulfiller Request
  24. Worked with an escalated customer