Openeda TechTaskAcknowledgeda GuruAnnouncementAssisted acustomerfromCaliforniaWorkedwith anescalatedcustomerAssisted aco-workerwith acaseShouted outa co-workerfor goodwork theydidReceived apositiveCSATresponse (4or 5)Assistedwith aChristmasorderAssisted witha HOLIDAY-related orderAssisted withaWEDDING-related orderReviewedPersonalPerformanceDashboardOpened aFinancialTaskAttendedyour siteshuddleOpeneda Shift-TaskFree!Assisted with aHALLOWEEN-related orderAttendeda watercoolerchatMasqueradedinto acustomer'saccountOpeneda FulfillerRequestAssistedwith aRORAssisted acustomerfromTexasFollowedup on a"pending"caseAssisted acustomerfromFloridaAssisted acustomerfrom NewYorkOpeneda TechTaskAcknowledgeda GuruAnnouncementAssisted acustomerfromCaliforniaWorkedwith anescalatedcustomerAssisted aco-workerwith acaseShouted outa co-workerfor goodwork theydidReceived apositiveCSATresponse (4or 5)Assistedwith aChristmasorderAssisted witha HOLIDAY-related orderAssisted withaWEDDING-related orderReviewedPersonalPerformanceDashboardOpened aFinancialTaskAttendedyour siteshuddleOpeneda Shift-TaskFree!Assisted with aHALLOWEEN-related orderAttendeda watercoolerchatMasqueradedinto acustomer'saccountOpeneda FulfillerRequestAssistedwith aRORAssisted acustomerfromTexasFollowedup on a"pending"caseAssisted acustomerfromFloridaAssisted acustomerfrom NewYork

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opened a Tech Task
  2. Acknowledged a Guru Announcement
  3. Assisted a customer from California
  4. Worked with an escalated customer
  5. Assisted a co-worker with a case
  6. Shouted out a co-worker for good work they did
  7. Received a positive CSAT response (4 or 5)
  8. Assisted with a Christmas order
  9. Assisted with a HOLIDAY-related order
  10. Assisted with a WEDDING-related order
  11. Reviewed Personal Performance Dashboard
  12. Opened a Financial Task
  13. Attended your sites huddle
  14. Opened a Shift-Task
  15. Free!
  16. Assisted with a HALLOWEEN-related order
  17. Attended a water cooler chat
  18. Masqueraded into a customer's account
  19. Opened a Fulfiller Request
  20. Assisted with a ROR
  21. Assisted a customer from Texas
  22. Followed up on a "pending" case
  23. Assisted a customer from Florida
  24. Assisted a customer from New York