Openeda FulfillerRequestAssisted witha HOLIDAY-related orderOpeneda Shift-TaskReceived apositiveCSATresponse (4or 5)Masqueradedinto acustomer'saccountAssisted acustomerfromCaliforniaAssistedwith aChristmasorderReviewedPersonalPerformanceDashboardShouted outa co-workerfor goodwork theydidFree!Assisted acustomerfromTexasAssisted with aHALLOWEEN-related orderOpened aFinancialTaskWorkedwith anescalatedcustomerAssistedwith aRORAcknowledgeda GuruAnnouncementAssisted withaWEDDING-related orderOpeneda TechTaskAssisted aco-workerwith acaseAttendedyour siteshuddleAssisted acustomerfromFloridaAssisted acustomerfrom NewYorkFollowedup on a"pending"caseAttendeda watercoolerchatOpeneda FulfillerRequestAssisted witha HOLIDAY-related orderOpeneda Shift-TaskReceived apositiveCSATresponse (4or 5)Masqueradedinto acustomer'saccountAssisted acustomerfromCaliforniaAssistedwith aChristmasorderReviewedPersonalPerformanceDashboardShouted outa co-workerfor goodwork theydidFree!Assisted acustomerfromTexasAssisted with aHALLOWEEN-related orderOpened aFinancialTaskWorkedwith anescalatedcustomerAssistedwith aRORAcknowledgeda GuruAnnouncementAssisted withaWEDDING-related orderOpeneda TechTaskAssisted aco-workerwith acaseAttendedyour siteshuddleAssisted acustomerfromFloridaAssisted acustomerfrom NewYorkFollowedup on a"pending"caseAttendeda watercoolerchat

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opened a Fulfiller Request
  2. Assisted with a HOLIDAY-related order
  3. Opened a Shift-Task
  4. Received a positive CSAT response (4 or 5)
  5. Masqueraded into a customer's account
  6. Assisted a customer from California
  7. Assisted with a Christmas order
  8. Reviewed Personal Performance Dashboard
  9. Shouted out a co-worker for good work they did
  10. Free!
  11. Assisted a customer from Texas
  12. Assisted with a HALLOWEEN-related order
  13. Opened a Financial Task
  14. Worked with an escalated customer
  15. Assisted with a ROR
  16. Acknowledged a Guru Announcement
  17. Assisted with a WEDDING-related order
  18. Opened a Tech Task
  19. Assisted a co-worker with a case
  20. Attended your sites huddle
  21. Assisted a customer from Florida
  22. Assisted a customer from New York
  23. Followed up on a "pending" case
  24. Attended a water cooler chat