Masqueradedinto acustomer'saccountFollowedup on a"pending"caseAttendeda watercoolerchatAssisted acustomerfrom NewYorkFree!Attendedyour siteshuddleAcknowledgeda GuruAnnouncementAssisted aco-workerwith acaseAssisted acustomerfromFloridaShouted outa co-workerfor goodwork theydidAssistedwith aRORAssistedwith aChristmasorderOpened aFinancialTaskOpeneda FulfillerRequestOpeneda TechTaskAssisted witha HOLIDAY-related orderAssisted acustomerfromCaliforniaReceived apositiveCSATresponse (4or 5)ReviewedPersonalPerformanceDashboardAssisted withaWEDDING-related orderAssisted with aHALLOWEEN-related orderOpeneda Shift-TaskAssisted acustomerfromTexasWorkedwith anescalatedcustomerMasqueradedinto acustomer'saccountFollowedup on a"pending"caseAttendeda watercoolerchatAssisted acustomerfrom NewYorkFree!Attendedyour siteshuddleAcknowledgeda GuruAnnouncementAssisted aco-workerwith acaseAssisted acustomerfromFloridaShouted outa co-workerfor goodwork theydidAssistedwith aRORAssistedwith aChristmasorderOpened aFinancialTaskOpeneda FulfillerRequestOpeneda TechTaskAssisted witha HOLIDAY-related orderAssisted acustomerfromCaliforniaReceived apositiveCSATresponse (4or 5)ReviewedPersonalPerformanceDashboardAssisted withaWEDDING-related orderAssisted with aHALLOWEEN-related orderOpeneda Shift-TaskAssisted acustomerfromTexasWorkedwith anescalatedcustomer

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Masqueraded into a customer's account
  2. Followed up on a "pending" case
  3. Attended a water cooler chat
  4. Assisted a customer from New York
  5. Free!
  6. Attended your sites huddle
  7. Acknowledged a Guru Announcement
  8. Assisted a co-worker with a case
  9. Assisted a customer from Florida
  10. Shouted out a co-worker for good work they did
  11. Assisted with a ROR
  12. Assisted with a Christmas order
  13. Opened a Financial Task
  14. Opened a Fulfiller Request
  15. Opened a Tech Task
  16. Assisted with a HOLIDAY-related order
  17. Assisted a customer from California
  18. Received a positive CSAT response (4 or 5)
  19. Reviewed Personal Performance Dashboard
  20. Assisted with a WEDDING-related order
  21. Assisted with a HALLOWEEN-related order
  22. Opened a Shift-Task
  23. Assisted a customer from Texas
  24. Worked with an escalated customer