Workedwith anescalatedcustomerAssisted withaWEDDING-related orderAttendedyour siteshuddleFree!Assisted with aHALLOWEEN-related orderOpened aFinancialTaskAssisted acustomerfrom NewYorkAssisted acustomerfromFloridaReceived apositiveCSATresponse (4or 5)Shouted outa co-workerfor goodwork theydidOpeneda FulfillerRequestReviewedPersonalPerformanceDashboardAssisted acustomerfromCaliforniaOpeneda TechTaskAssistedwith aChristmasorderOpeneda Shift-TaskAssisted witha HOLIDAY-related orderAssisted acustomerfromTexasFollowedup on a"pending"caseAssistedwith aRORAcknowledgeda GuruAnnouncementAssisted aco-workerwith acaseMasqueradedinto acustomer'saccountAttendeda watercoolerchatWorkedwith anescalatedcustomerAssisted withaWEDDING-related orderAttendedyour siteshuddleFree!Assisted with aHALLOWEEN-related orderOpened aFinancialTaskAssisted acustomerfrom NewYorkAssisted acustomerfromFloridaReceived apositiveCSATresponse (4or 5)Shouted outa co-workerfor goodwork theydidOpeneda FulfillerRequestReviewedPersonalPerformanceDashboardAssisted acustomerfromCaliforniaOpeneda TechTaskAssistedwith aChristmasorderOpeneda Shift-TaskAssisted witha HOLIDAY-related orderAssisted acustomerfromTexasFollowedup on a"pending"caseAssistedwith aRORAcknowledgeda GuruAnnouncementAssisted aco-workerwith acaseMasqueradedinto acustomer'saccountAttendeda watercoolerchat

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Worked with an escalated customer
  2. Assisted with a WEDDING-related order
  3. Attended your sites huddle
  4. Free!
  5. Assisted with a HALLOWEEN-related order
  6. Opened a Financial Task
  7. Assisted a customer from New York
  8. Assisted a customer from Florida
  9. Received a positive CSAT response (4 or 5)
  10. Shouted out a co-worker for good work they did
  11. Opened a Fulfiller Request
  12. Reviewed Personal Performance Dashboard
  13. Assisted a customer from California
  14. Opened a Tech Task
  15. Assisted with a Christmas order
  16. Opened a Shift-Task
  17. Assisted with a HOLIDAY-related order
  18. Assisted a customer from Texas
  19. Followed up on a "pending" case
  20. Assisted with a ROR
  21. Acknowledged a Guru Announcement
  22. Assisted a co-worker with a case
  23. Masqueraded into a customer's account
  24. Attended a water cooler chat