Openeda Shift-TaskAssisted aco-workerwith acaseAssisted witha HOLIDAY-related orderAssistedwith aRORAssisted acustomerfrom NewYorkAcknowledgeda GuruAnnouncementAssisted acustomerfromFloridaAssistedwith aChristmasorderFree!Openeda TechTaskAssisted acustomerfromTexasReceived apositiveCSATresponse (4or 5)Masqueradedinto acustomer'saccountShouted outa co-workerfor goodwork theydidFollowedup on a"pending"caseReviewedPersonalPerformanceDashboardWorkedwith anescalatedcustomerOpened aFinancialTaskAssisted acustomerfromCaliforniaAssisted withaWEDDING-related orderAttendeda watercoolerchatOpeneda FulfillerRequestAttendedyour siteshuddleAssisted with aHALLOWEEN-related orderOpeneda Shift-TaskAssisted aco-workerwith acaseAssisted witha HOLIDAY-related orderAssistedwith aRORAssisted acustomerfrom NewYorkAcknowledgeda GuruAnnouncementAssisted acustomerfromFloridaAssistedwith aChristmasorderFree!Openeda TechTaskAssisted acustomerfromTexasReceived apositiveCSATresponse (4or 5)Masqueradedinto acustomer'saccountShouted outa co-workerfor goodwork theydidFollowedup on a"pending"caseReviewedPersonalPerformanceDashboardWorkedwith anescalatedcustomerOpened aFinancialTaskAssisted acustomerfromCaliforniaAssisted withaWEDDING-related orderAttendeda watercoolerchatOpeneda FulfillerRequestAttendedyour siteshuddleAssisted with aHALLOWEEN-related order

Customer Service Week - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Opened a Shift-Task
  2. Assisted a co-worker with a case
  3. Assisted with a HOLIDAY-related order
  4. Assisted with a ROR
  5. Assisted a customer from New York
  6. Acknowledged a Guru Announcement
  7. Assisted a customer from Florida
  8. Assisted with a Christmas order
  9. Free!
  10. Opened a Tech Task
  11. Assisted a customer from Texas
  12. Received a positive CSAT response (4 or 5)
  13. Masqueraded into a customer's account
  14. Shouted out a co-worker for good work they did
  15. Followed up on a "pending" case
  16. Reviewed Personal Performance Dashboard
  17. Worked with an escalated customer
  18. Opened a Financial Task
  19. Assisted a customer from California
  20. Assisted with a WEDDING-related order
  21. Attended a water cooler chat
  22. Opened a Fulfiller Request
  23. Attended your sites huddle
  24. Assisted with a HALLOWEEN-related order