Discussed apolicy orprocedure inteammeetingReviewed aprocedurewith teammemberOverheardgreatcustomerserv callDiscusseda intro callComplimentedgreat callAdjusted tocoachingstyle toensurelearningReviewed whathappened on acase with teamfor next stepsSent anecard forjob welldoneReviewedtaxonomyEmpathizedwith teammemberRevieweda letterComplimenteda teammemberRevieweda letterAssignedget nextcasesRevieweda QAmarkdownDiscussedstart withYESreviewedtaxonomyShared aprocedureSent anecard toteammemberReached outto a teammember tocheck inEncourageda teammemberQuoted aprocedureAsk a teammemberclarifyingquestionsAssignedcasesReviewedan ORRrejectionLearnedsomethingabout a teammemberDiscussed apolicy orprocedure inteammeetingReviewed aprocedurewith teammemberOverheardgreatcustomerserv callDiscusseda intro callComplimentedgreat callAdjusted tocoachingstyle toensurelearningReviewed whathappened on acase with teamfor next stepsSent anecard forjob welldoneReviewedtaxonomyEmpathizedwith teammemberRevieweda letterComplimenteda teammemberRevieweda letterAssignedget nextcasesRevieweda QAmarkdownDiscussedstart withYESreviewedtaxonomyShared aprocedureSent anecard toteammemberReached outto a teammember tocheck inEncourageda teammemberQuoted aprocedureAsk a teammemberclarifyingquestionsAssignedcasesReviewedan ORRrejectionLearnedsomethingabout a teammember

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Discussed a policy or procedure in team meeting
  2. Reviewed a procedure with team member
  3. Overheard great customer serv call
  4. Discussed a intro call
  5. Complimented great call
  6. Adjusted to coaching style to ensure learning
  7. Reviewed what happened on a case with team for next steps
  8. Sent an ecard for job well done
  9. Reviewed taxonomy
  10. Empathized with team member
  11. Reviewed a letter
  12. Complimented a team member
  13. Reviewed a letter
  14. Assigned get next cases
  15. Reviewed a QA markdown
  16. Discussed start with YES
  17. reviewed taxonomy
  18. Shared a procedure
  19. Sent an ecard to team member
  20. Reached out to a team member to check in
  21. Encouraged a team member
  22. Quoted a procedure
  23. Ask a team member clarifying questions
  24. Assigned cases
  25. Reviewed an ORR rejection
  26. Learned something about a team member