(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Encouraged a team member
Reviewed an ORR rejection
Complimented great call
Discussed a policy or procedure in team meeting
Reviewed a QA markdown
Shared a procedure
Sent an ecard for job well done
reviewed taxonomy
Reviewed a letter
Reached out to a team member to check in
Sent an ecard to team member
Discussed start with YES
Learned something about a team member
Overheard great customer serv call
Assigned cases
Empathized with team member
Reviewed what happened on a case with team for next steps