Sent anecard forjob welldoneQuoted aprocedureAdjusted tocoachingstyle toensurelearningRevieweda letterOverheardgreatcustomerserv callLearnedsomethingabout a teammemberEncourageda teammemberEmpathizedwith teammemberReviewed aprocedurewith teammemberRevieweda letterReviewed whathappened on acase with teamfor next stepsAssignedget nextcasesAssignedcasesDiscussed apolicy orprocedure inteammeetingReviewedan ORRrejectionreviewedtaxonomyComplimentedgreat callSent anecard toteammemberRevieweda QAmarkdownReviewedtaxonomyShared aprocedureDiscussedstart withYESReached outto a teammember tocheck inDiscusseda intro callAsk a teammemberclarifyingquestionsComplimenteda teammemberSent anecard forjob welldoneQuoted aprocedureAdjusted tocoachingstyle toensurelearningRevieweda letterOverheardgreatcustomerserv callLearnedsomethingabout a teammemberEncourageda teammemberEmpathizedwith teammemberReviewed aprocedurewith teammemberRevieweda letterReviewed whathappened on acase with teamfor next stepsAssignedget nextcasesAssignedcasesDiscussed apolicy orprocedure inteammeetingReviewedan ORRrejectionreviewedtaxonomyComplimentedgreat callSent anecard toteammemberRevieweda QAmarkdownReviewedtaxonomyShared aprocedureDiscussedstart withYESReached outto a teammember tocheck inDiscusseda intro callAsk a teammemberclarifyingquestionsComplimenteda teammember

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Sent an ecard for job well done
  2. Quoted a procedure
  3. Adjusted to coaching style to ensure learning
  4. Reviewed a letter
  5. Overheard great customer serv call
  6. Learned something about a team member
  7. Encouraged a team member
  8. Empathized with team member
  9. Reviewed a procedure with team member
  10. Reviewed a letter
  11. Reviewed what happened on a case with team for next steps
  12. Assigned get next cases
  13. Assigned cases
  14. Discussed a policy or procedure in team meeting
  15. Reviewed an ORR rejection
  16. reviewed taxonomy
  17. Complimented great call
  18. Sent an ecard to team member
  19. Reviewed a QA markdown
  20. Reviewed taxonomy
  21. Shared a procedure
  22. Discussed start with YES
  23. Reached out to a team member to check in
  24. Discussed a intro call
  25. Ask a team member clarifying questions
  26. Complimented a team member