Reviewed what happened on a case with team for next steps reviewed taxonomy Reviewed a procedure with team member Complimented great call Sent an ecard to team member Adjusted to coaching style to ensure learning Reviewed an ORR rejection Learned something about a team member Reviewed a letter Assigned get next cases Encouraged a team member Discussed a intro call Reviewed taxonomy Complimented a team member Reached out to a team member to check in Reviewed a letter Reviewed a QA markdown Discussed start with YES Discussed a policy or procedure in team meeting Empathized with team member Shared a procedure Ask a team member clarifying questions Overheard great customer serv call Sent an ecard for job well done Quoted a procedure Assigned cases Reviewed what happened on a case with team for next steps reviewed taxonomy Reviewed a procedure with team member Complimented great call Sent an ecard to team member Adjusted to coaching style to ensure learning Reviewed an ORR rejection Learned something about a team member Reviewed a letter Assigned get next cases Encouraged a team member Discussed a intro call Reviewed taxonomy Complimented a team member Reached out to a team member to check in Reviewed a letter Reviewed a QA markdown Discussed start with YES Discussed a policy or procedure in team meeting Empathized with team member Shared a procedure Ask a team member clarifying questions Overheard great customer serv call Sent an ecard for job well done Quoted a procedure Assigned cases
(Print)
Reviewed what happened on a case with team for next steps
reviewed taxonomy
Reviewed a procedure with team member
Complimented great call
Sent an ecard to team member
Adjusted to coaching style to ensure learning
Reviewed an ORR rejection
Learned something about a team member
Reviewed a letter
Assigned get next cases
Encouraged a team member
Discussed a intro call
Reviewed taxonomy
Complimented a team member
Reached out to a team member to check in
Reviewed a letter
Reviewed a QA markdown
Discussed start with YES
Discussed a policy or procedure in team meeting
Empathized with team member
Shared a procedure
Ask a team member clarifying questions
Overheard great customer serv call
Sent an ecard for job well done
Quoted a procedure
Assigned cases
