Reviewed what happened on a case with team for next steps Assigned cases Reached out to a team member to check in Sent an ecard to team member Encouraged a team member Empathized with team member Reviewed a letter Quoted a procedure Overheard great customer serv call Complimented a team member Adjusted to coaching style to ensure learning Reviewed taxonomy Discussed a policy or procedure in team meeting reviewed taxonomy Sent an ecard for job well done Learned something about a team member Discussed start with YES Reviewed a procedure with team member Complimented great call Assigned get next cases Shared a procedure Discussed a intro call Ask a team member clarifying questions Reviewed a letter Reviewed an ORR rejection Reviewed a QA markdown Reviewed what happened on a case with team for next steps Assigned cases Reached out to a team member to check in Sent an ecard to team member Encouraged a team member Empathized with team member Reviewed a letter Quoted a procedure Overheard great customer serv call Complimented a team member Adjusted to coaching style to ensure learning Reviewed taxonomy Discussed a policy or procedure in team meeting reviewed taxonomy Sent an ecard for job well done Learned something about a team member Discussed start with YES Reviewed a procedure with team member Complimented great call Assigned get next cases Shared a procedure Discussed a intro call Ask a team member clarifying questions Reviewed a letter Reviewed an ORR rejection Reviewed a QA markdown
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reviewed what happened on a case with team for next steps
Assigned cases
Reached out to a team member to check in
Sent an ecard to team member
Encouraged a team member
Empathized with team member
Reviewed a letter
Quoted a procedure
Overheard great customer serv call
Complimented a team member
Adjusted to coaching style to ensure learning
Reviewed taxonomy
Discussed a policy or procedure in team meeting
reviewed taxonomy
Sent an ecard for job well done
Learned something about a team member
Discussed start with YES
Reviewed a procedure with team member
Complimented great call
Assigned get next cases
Shared a procedure
Discussed a intro call
Ask a team member clarifying questions
Reviewed a letter
Reviewed an ORR rejection
Reviewed a QA markdown