Reviewed a letter Reviewed taxonomy Reviewed an ORR rejection Reviewed a QA markdown Complimented a team member Reviewed what happened on a case with team for next steps reviewed taxonomy Sent an ecard for job well done Discussed a policy or procedure in team meeting Ask a team member clarifying questions Quoted a procedure Learned something about a team member Assigned cases Adjusted to coaching style to ensure learning Assigned get next cases Encouraged a team member Shared a procedure Discussed start with YES Reviewed a letter Empathized with team member Discussed a intro call Complimented great call Reviewed a procedure with team member Overheard great customer serv call Reached out to a team member to check in Sent an ecard to team member Reviewed a letter Reviewed taxonomy Reviewed an ORR rejection Reviewed a QA markdown Complimented a team member Reviewed what happened on a case with team for next steps reviewed taxonomy Sent an ecard for job well done Discussed a policy or procedure in team meeting Ask a team member clarifying questions Quoted a procedure Learned something about a team member Assigned cases Adjusted to coaching style to ensure learning Assigned get next cases Encouraged a team member Shared a procedure Discussed start with YES Reviewed a letter Empathized with team member Discussed a intro call Complimented great call Reviewed a procedure with team member Overheard great customer serv call Reached out to a team member to check in Sent an ecard to team member
(Print)
Reviewed a letter
Reviewed taxonomy
Reviewed an ORR rejection
Reviewed a QA markdown
Complimented a team member
Reviewed what happened on a case with team for next steps
reviewed taxonomy
Sent an ecard for job well done
Discussed a policy or procedure in team meeting
Ask a team member clarifying questions
Quoted a procedure
Learned something about a team member
Assigned cases
Adjusted to coaching style to ensure learning
Assigned get next cases
Encouraged a team member
Shared a procedure
Discussed start with YES
Reviewed a letter
Empathized with team member
Discussed a intro call
Complimented great call
Reviewed a procedure with team member
Overheard great customer serv call
Reached out to a team member to check in
Sent an ecard to team member
