Learnedsomethingabout a teammemberDiscusseda intro callSent anecard toteammemberReached outto a teammember tocheck inReviewed whathappened on acase with teamfor next stepsDiscussed apolicy orprocedure inteammeetingEmpathizedwith teammemberAssignedget nextcasesAssignedcasesComplimentedgreat callreviewedtaxonomyAsk a teammemberclarifyingquestionsRevieweda QAmarkdownShared aprocedureEncourageda teammemberReviewed aprocedurewith teammemberDiscussedstart withYESQuoted aprocedureSent anecard forjob welldoneAdjusted tocoachingstyle toensurelearningOverheardgreatcustomerserv callRevieweda letterReviewedan ORRrejectionReviewedtaxonomyRevieweda letterComplimenteda teammemberLearnedsomethingabout a teammemberDiscusseda intro callSent anecard toteammemberReached outto a teammember tocheck inReviewed whathappened on acase with teamfor next stepsDiscussed apolicy orprocedure inteammeetingEmpathizedwith teammemberAssignedget nextcasesAssignedcasesComplimentedgreat callreviewedtaxonomyAsk a teammemberclarifyingquestionsRevieweda QAmarkdownShared aprocedureEncourageda teammemberReviewed aprocedurewith teammemberDiscussedstart withYESQuoted aprocedureSent anecard forjob welldoneAdjusted tocoachingstyle toensurelearningOverheardgreatcustomerserv callRevieweda letterReviewedan ORRrejectionReviewedtaxonomyRevieweda letterComplimenteda teammember

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
  1. Learned something about a team member
  2. Discussed a intro call
  3. Sent an ecard to team member
  4. Reached out to a team member to check in
  5. Reviewed what happened on a case with team for next steps
  6. Discussed a policy or procedure in team meeting
  7. Empathized with team member
  8. Assigned get next cases
  9. Assigned cases
  10. Complimented great call
  11. reviewed taxonomy
  12. Ask a team member clarifying questions
  13. Reviewed a QA markdown
  14. Shared a procedure
  15. Encouraged a team member
  16. Reviewed a procedure with team member
  17. Discussed start with YES
  18. Quoted a procedure
  19. Sent an ecard for job well done
  20. Adjusted to coaching style to ensure learning
  21. Overheard great customer serv call
  22. Reviewed a letter
  23. Reviewed an ORR rejection
  24. Reviewed taxonomy
  25. Reviewed a letter
  26. Complimented a team member