Complimented great call Sent an ecard to team member Reviewed a QA markdown Reviewed a letter Reviewed what happened on a case with team for next steps Shared a procedure Discussed a policy or procedure in team meeting Encouraged a team member Reviewed an ORR rejection Reached out to a team member to check in Sent an ecard for job well done Learned something about a team member Assigned cases Discussed a intro call Overheard great customer serv call Reviewed a procedure with team member Quoted a procedure Reviewed a letter Assigned get next cases Discussed start with YES Reviewed taxonomy Ask a team member clarifying questions Empathized with team member reviewed taxonomy Complimented a team member Adjusted to coaching style to ensure learning Complimented great call Sent an ecard to team member Reviewed a QA markdown Reviewed a letter Reviewed what happened on a case with team for next steps Shared a procedure Discussed a policy or procedure in team meeting Encouraged a team member Reviewed an ORR rejection Reached out to a team member to check in Sent an ecard for job well done Learned something about a team member Assigned cases Discussed a intro call Overheard great customer serv call Reviewed a procedure with team member Quoted a procedure Reviewed a letter Assigned get next cases Discussed start with YES Reviewed taxonomy Ask a team member clarifying questions Empathized with team member reviewed taxonomy Complimented a team member Adjusted to coaching style to ensure learning
(Print)
Complimented great call
Sent an ecard to team member
Reviewed a QA markdown
Reviewed a letter
Reviewed what happened on a case with team for next steps
Shared a procedure
Discussed a policy or procedure in team meeting
Encouraged a team member
Reviewed an ORR rejection
Reached out to a team member to check in
Sent an ecard for job well done
Learned something about a team member
Assigned cases
Discussed a intro call
Overheard great customer serv call
Reviewed a procedure with team member
Quoted a procedure
Reviewed a letter
Assigned get next cases
Discussed start with YES
Reviewed taxonomy
Ask a team member clarifying questions
Empathized with team member
reviewed taxonomy
Complimented a team member
Adjusted to coaching style to ensure learning
