Reviewed a letter Reviewed what happened on a case with team for next steps Assigned get next cases Reviewed taxonomy Sent an ecard for job well done Complimented a team member Learned something about a team member Adjusted to coaching style to ensure learning Reviewed an ORR rejection Discussed a policy or procedure in team meeting reviewed taxonomy Reviewed a QA markdown Reached out to a team member to check in Reviewed a letter Sent an ecard to team member Assigned cases Overheard great customer serv call Complimented great call Ask a team member clarifying questions Discussed a intro call Quoted a procedure Shared a procedure Reviewed a procedure with team member Discussed start with YES Encouraged a team member Empathized with team member Reviewed a letter Reviewed what happened on a case with team for next steps Assigned get next cases Reviewed taxonomy Sent an ecard for job well done Complimented a team member Learned something about a team member Adjusted to coaching style to ensure learning Reviewed an ORR rejection Discussed a policy or procedure in team meeting reviewed taxonomy Reviewed a QA markdown Reached out to a team member to check in Reviewed a letter Sent an ecard to team member Assigned cases Overheard great customer serv call Complimented great call Ask a team member clarifying questions Discussed a intro call Quoted a procedure Shared a procedure Reviewed a procedure with team member Discussed start with YES Encouraged a team member Empathized with team member
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Reviewed a letter
Reviewed what happened on a case with team for next steps
Assigned get next cases
Reviewed taxonomy
Sent an ecard for job well done
Complimented a team member
Learned something about a team member
Adjusted to coaching style to ensure learning
Reviewed an ORR rejection
Discussed a policy or procedure in team meeting
reviewed taxonomy
Reviewed a QA markdown
Reached out to a team member to check in
Reviewed a letter
Sent an ecard to team member
Assigned cases
Overheard great customer serv call
Complimented great call
Ask a team member clarifying questions
Discussed a intro call
Quoted a procedure
Shared a procedure
Reviewed a procedure with team member
Discussed start with YES
Encouraged a team member
Empathized with team member