(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimented a team member
Discussed a policy or procedure in team meeting
Shared a procedure
Assigned get next cases
Assigned cases
Sent an ecard to team member
Reviewed taxonomy
reviewed taxonomy
Encouraged a team member
Reached out to a team member to check in
Reviewed a letter
Overheard great customer serv call
Empathized with team member
Learned something about a team member
Sent an ecard for job well done
Reviewed a procedure with team member
Reviewed an ORR rejection
Ask a team member clarifying questions
Complimented great call
Reviewed a QA markdown
Quoted a procedure
Reviewed what happened on a case with team for next steps
