(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Complimented great call
Adjusted to coaching style to ensure learning
Reviewed a QA markdown
Discussed a intro call
reviewed taxonomy
Shared a procedure
Encouraged a team member
Reviewed a letter
Ask a team member clarifying questions
Assigned cases
Discussed start with YES
Reached out to a team member to check in
Reviewed a procedure with team member
Discussed a policy or procedure in team meeting
Empathized with team member
Reviewed an ORR rejection
Quoted a procedure
Complimented a team member
Sent an ecard to team member
Learned something about a team member
Overheard great customer serv call
Reviewed what happened on a case with team for next steps
