Reviewed aprocedurewith teammemberAsk a teammemberclarifyingquestionsAdjusted tocoachingstyle toensurelearningComplimenteda teammemberEncourageda teammemberReviewedtaxonomyReached outto a teammember tocheck inDiscusseda intro callLearnedsomethingabout a teammemberReviewedan ORRrejectionSent anecard toteammemberQuoted aprocedureAssignedget nextcasesComplimentedgreat callShared aprocedureRevieweda letterDiscussedstart withYESOverheardgreatcustomerserv callAssignedcasesEmpathizedwith teammemberRevieweda letterDiscussed apolicy orprocedure inteammeetingreviewedtaxonomySent anecard forjob welldoneReviewed whathappened on acase with teamfor next stepsRevieweda QAmarkdownReviewed aprocedurewith teammemberAsk a teammemberclarifyingquestionsAdjusted tocoachingstyle toensurelearningComplimenteda teammemberEncourageda teammemberReviewedtaxonomyReached outto a teammember tocheck inDiscusseda intro callLearnedsomethingabout a teammemberReviewedan ORRrejectionSent anecard toteammemberQuoted aprocedureAssignedget nextcasesComplimentedgreat callShared aprocedureRevieweda letterDiscussedstart withYESOverheardgreatcustomerserv callAssignedcasesEmpathizedwith teammemberRevieweda letterDiscussed apolicy orprocedure inteammeetingreviewedtaxonomySent anecard forjob welldoneReviewed whathappened on acase with teamfor next stepsRevieweda QAmarkdown

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed a procedure with team member
  2. Ask a team member clarifying questions
  3. Adjusted to coaching style to ensure learning
  4. Complimented a team member
  5. Encouraged a team member
  6. Reviewed taxonomy
  7. Reached out to a team member to check in
  8. Discussed a intro call
  9. Learned something about a team member
  10. Reviewed an ORR rejection
  11. Sent an ecard to team member
  12. Quoted a procedure
  13. Assigned get next cases
  14. Complimented great call
  15. Shared a procedure
  16. Reviewed a letter
  17. Discussed start with YES
  18. Overheard great customer serv call
  19. Assigned cases
  20. Empathized with team member
  21. Reviewed a letter
  22. Discussed a policy or procedure in team meeting
  23. reviewed taxonomy
  24. Sent an ecard for job well done
  25. Reviewed what happened on a case with team for next steps
  26. Reviewed a QA markdown