Complimentedgreat callAdjusted tocoachingstyle toensurelearningRevieweda QAmarkdownDiscusseda intro callreviewedtaxonomyShared aprocedureEncourageda teammemberRevieweda letterAsk a teammemberclarifyingquestionsAssignedcasesDiscussedstart withYESReached outto a teammember tocheck inReviewed aprocedurewith teammemberDiscussed apolicy orprocedure inteammeetingEmpathizedwith teammemberReviewedan ORRrejectionQuoted aprocedureComplimenteda teammemberSent anecard toteammemberLearnedsomethingabout a teammemberOverheardgreatcustomerserv callReviewed whathappened on acase with teamfor next stepsSent anecard forjob welldoneRevieweda letterAssignedget nextcasesReviewedtaxonomyComplimentedgreat callAdjusted tocoachingstyle toensurelearningRevieweda QAmarkdownDiscusseda intro callreviewedtaxonomyShared aprocedureEncourageda teammemberRevieweda letterAsk a teammemberclarifyingquestionsAssignedcasesDiscussedstart withYESReached outto a teammember tocheck inReviewed aprocedurewith teammemberDiscussed apolicy orprocedure inteammeetingEmpathizedwith teammemberReviewedan ORRrejectionQuoted aprocedureComplimenteda teammemberSent anecard toteammemberLearnedsomethingabout a teammemberOverheardgreatcustomerserv callReviewed whathappened on acase with teamfor next stepsSent anecard forjob welldoneRevieweda letterAssignedget nextcasesReviewedtaxonomy

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complimented great call
  2. Adjusted to coaching style to ensure learning
  3. Reviewed a QA markdown
  4. Discussed a intro call
  5. reviewed taxonomy
  6. Shared a procedure
  7. Encouraged a team member
  8. Reviewed a letter
  9. Ask a team member clarifying questions
  10. Assigned cases
  11. Discussed start with YES
  12. Reached out to a team member to check in
  13. Reviewed a procedure with team member
  14. Discussed a policy or procedure in team meeting
  15. Empathized with team member
  16. Reviewed an ORR rejection
  17. Quoted a procedure
  18. Complimented a team member
  19. Sent an ecard to team member
  20. Learned something about a team member
  21. Overheard great customer serv call
  22. Reviewed what happened on a case with team for next steps
  23. Sent an ecard for job well done
  24. Reviewed a letter
  25. Assigned get next cases
  26. Reviewed taxonomy