(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Learned something about a team member
Discussed a policy or procedure in team meeting
Reviewed taxonomy
Quoted a procedure
Adjusted to coaching style to ensure learning
Complimented great call
Sent an ecard for job well done
reviewed taxonomy
Reviewed an ORR rejection
Reviewed a procedure with team member
Assigned cases
Reviewed a QA markdown
Encouraged a team member
Discussed a intro call
Reached out to a team member to check in
Reviewed a letter
Sent an ecard to team member
Ask a team member clarifying questions
Overheard great customer serv call
Reviewed a letter
Complimented a team member
Assigned get next cases
Empathized with team member
Discussed start with YES
Reviewed what happened on a case with team for next steps
