Encourageda teammemberReviewedan ORRrejectionComplimentedgreat callDiscussed apolicy orprocedure inteammeetingRevieweda QAmarkdownShared aprocedureSent anecard forjob welldonereviewedtaxonomyRevieweda letterReached outto a teammember tocheck inSent anecard toteammemberDiscussedstart withYESLearnedsomethingabout a teammemberOverheardgreatcustomerserv callAssignedcasesEmpathizedwith teammemberReviewed whathappened on acase with teamfor next stepsRevieweda letterComplimenteda teammemberReviewed aprocedurewith teammemberDiscusseda intro callQuoted aprocedureAssignedget nextcasesAsk a teammemberclarifyingquestionsReviewedtaxonomyAdjusted tocoachingstyle toensurelearningEncourageda teammemberReviewedan ORRrejectionComplimentedgreat callDiscussed apolicy orprocedure inteammeetingRevieweda QAmarkdownShared aprocedureSent anecard forjob welldonereviewedtaxonomyRevieweda letterReached outto a teammember tocheck inSent anecard toteammemberDiscussedstart withYESLearnedsomethingabout a teammemberOverheardgreatcustomerserv callAssignedcasesEmpathizedwith teammemberReviewed whathappened on acase with teamfor next stepsRevieweda letterComplimenteda teammemberReviewed aprocedurewith teammemberDiscusseda intro callQuoted aprocedureAssignedget nextcasesAsk a teammemberclarifyingquestionsReviewedtaxonomyAdjusted tocoachingstyle toensurelearning

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Encouraged a team member
  2. Reviewed an ORR rejection
  3. Complimented great call
  4. Discussed a policy or procedure in team meeting
  5. Reviewed a QA markdown
  6. Shared a procedure
  7. Sent an ecard for job well done
  8. reviewed taxonomy
  9. Reviewed a letter
  10. Reached out to a team member to check in
  11. Sent an ecard to team member
  12. Discussed start with YES
  13. Learned something about a team member
  14. Overheard great customer serv call
  15. Assigned cases
  16. Empathized with team member
  17. Reviewed what happened on a case with team for next steps
  18. Reviewed a letter
  19. Complimented a team member
  20. Reviewed a procedure with team member
  21. Discussed a intro call
  22. Quoted a procedure
  23. Assigned get next cases
  24. Ask a team member clarifying questions
  25. Reviewed taxonomy
  26. Adjusted to coaching style to ensure learning