Learned something about a team member Discussed a intro call Sent an ecard to team member Reached out to a team member to check in Reviewed what happened on a case with team for next steps Discussed a policy or procedure in team meeting Empathized with team member Assigned get next cases Assigned cases Complimented great call reviewed taxonomy Ask a team member clarifying questions Reviewed a QA markdown Shared a procedure Encouraged a team member Reviewed a procedure with team member Discussed start with YES Quoted a procedure Sent an ecard for job well done Adjusted to coaching style to ensure learning Overheard great customer serv call Reviewed a letter Reviewed an ORR rejection Reviewed taxonomy Reviewed a letter Complimented a team member Learned something about a team member Discussed a intro call Sent an ecard to team member Reached out to a team member to check in Reviewed what happened on a case with team for next steps Discussed a policy or procedure in team meeting Empathized with team member Assigned get next cases Assigned cases Complimented great call reviewed taxonomy Ask a team member clarifying questions Reviewed a QA markdown Shared a procedure Encouraged a team member Reviewed a procedure with team member Discussed start with YES Quoted a procedure Sent an ecard for job well done Adjusted to coaching style to ensure learning Overheard great customer serv call Reviewed a letter Reviewed an ORR rejection Reviewed taxonomy Reviewed a letter Complimented a team member
(Print)
Learned something about a team member
Discussed a intro call
Sent an ecard to team member
Reached out to a team member to check in
Reviewed what happened on a case with team for next steps
Discussed a policy or procedure in team meeting
Empathized with team member
Assigned get next cases
Assigned cases
Complimented great call
reviewed taxonomy
Ask a team member clarifying questions
Reviewed a QA markdown
Shared a procedure
Encouraged a team member
Reviewed a procedure with team member
Discussed start with YES
Quoted a procedure
Sent an ecard for job well done
Adjusted to coaching style to ensure learning
Overheard great customer serv call
Reviewed a letter
Reviewed an ORR rejection
Reviewed taxonomy
Reviewed a letter
Complimented a team member
