Learned something about a team member Discussed a intro call Sent an ecard to team member Reached out to a team member to check in Reviewed what happened on a case with team for next steps Discussed a policy or procedure in team meeting Empathized with team member Assigned get next cases Assigned cases Complimented great call reviewed taxonomy Ask a team member clarifying questions Reviewed a QA markdown Shared a procedure Encouraged a team member Reviewed a procedure with team member Discussed start with YES Quoted a procedure Sent an ecard for job well done Adjusted to coaching style to ensure learning Overheard great customer serv call Reviewed a letter Reviewed an ORR rejection Reviewed taxonomy Reviewed a letter Complimented a team member Learned something about a team member Discussed a intro call Sent an ecard to team member Reached out to a team member to check in Reviewed what happened on a case with team for next steps Discussed a policy or procedure in team meeting Empathized with team member Assigned get next cases Assigned cases Complimented great call reviewed taxonomy Ask a team member clarifying questions Reviewed a QA markdown Shared a procedure Encouraged a team member Reviewed a procedure with team member Discussed start with YES Quoted a procedure Sent an ecard for job well done Adjusted to coaching style to ensure learning Overheard great customer serv call Reviewed a letter Reviewed an ORR rejection Reviewed taxonomy Reviewed a letter Complimented a team member
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Learned something about a team member
Discussed a intro call
Sent an ecard to team member
Reached out to a team member to check in
Reviewed what happened on a case with team for next steps
Discussed a policy or procedure in team meeting
Empathized with team member
Assigned get next cases
Assigned cases
Complimented great call
reviewed taxonomy
Ask a team member clarifying questions
Reviewed a QA markdown
Shared a procedure
Encouraged a team member
Reviewed a procedure with team member
Discussed start with YES
Quoted a procedure
Sent an ecard for job well done
Adjusted to coaching style to ensure learning
Overheard great customer serv call
Reviewed a letter
Reviewed an ORR rejection
Reviewed taxonomy
Reviewed a letter
Complimented a team member