Revieweda letterRevieweda QAmarkdownreviewedtaxonomyOverheardgreatcustomerserv callAdjusted tocoachingstyle toensurelearningDiscussed apolicy orprocedure inteammeetingAssignedcasesQuoted aprocedureAsk a teammemberclarifyingquestionsReviewedan ORRrejectionEmpathizedwith teammemberReviewed whathappened on acase with teamfor next stepsShared aprocedureReached outto a teammember tocheck inEncourageda teammemberReviewedtaxonomyDiscusseda intro callRevieweda letterComplimentedgreat callComplimenteda teammemberAssignedget nextcasesSent anecard toteammemberLearnedsomethingabout a teammemberSent anecard forjob welldoneDiscussedstart withYESReviewed aprocedurewith teammemberRevieweda letterRevieweda QAmarkdownreviewedtaxonomyOverheardgreatcustomerserv callAdjusted tocoachingstyle toensurelearningDiscussed apolicy orprocedure inteammeetingAssignedcasesQuoted aprocedureAsk a teammemberclarifyingquestionsReviewedan ORRrejectionEmpathizedwith teammemberReviewed whathappened on acase with teamfor next stepsShared aprocedureReached outto a teammember tocheck inEncourageda teammemberReviewedtaxonomyDiscusseda intro callRevieweda letterComplimentedgreat callComplimenteda teammemberAssignedget nextcasesSent anecard toteammemberLearnedsomethingabout a teammemberSent anecard forjob welldoneDiscussedstart withYESReviewed aprocedurewith teammember

Team lead Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reviewed a letter
  2. Reviewed a QA markdown
  3. reviewed taxonomy
  4. Overheard great customer serv call
  5. Adjusted to coaching style to ensure learning
  6. Discussed a policy or procedure in team meeting
  7. Assigned cases
  8. Quoted a procedure
  9. Ask a team member clarifying questions
  10. Reviewed an ORR rejection
  11. Empathized with team member
  12. Reviewed what happened on a case with team for next steps
  13. Shared a procedure
  14. Reached out to a team member to check in
  15. Encouraged a team member
  16. Reviewed taxonomy
  17. Discussed a intro call
  18. Reviewed a letter
  19. Complimented great call
  20. Complimented a team member
  21. Assigned get next cases
  22. Sent an ecard to team member
  23. Learned something about a team member
  24. Sent an ecard for job well done
  25. Discussed start with YES
  26. Reviewed a procedure with team member