(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reviewed a procedure with team member
Ask a team member clarifying questions
Adjusted to coaching style to ensure learning
Complimented a team member
Encouraged a team member
Reviewed taxonomy
Reached out to a team member to check in
Discussed a intro call
Learned something about a team member
Reviewed an ORR rejection
Sent an ecard to team member
Quoted a procedure
Assigned get next cases
Complimented great call
Shared a procedure
Reviewed a letter
Discussed start with YES
Overheard great customer serv call
Assigned cases
Empathized with team member
Reviewed a letter
Discussed a policy or procedure in team meeting
reviewed taxonomy
Sent an ecard for job well done
Reviewed what happened on a case with team for next steps