Foundanswer inToolboxwithoutassistanceOutboundcall andtheyanswerCallerrequeststo speakto a SUPCallereating orchewingon phoneCaller hasyou onSpeakerPhoneAddresschangeCalleronlyneeds topay billHandle 3+questionson onecallCommentson"ExcellentService"Asked howthe weatheris where youliveProvideamountcurrentlyowedAsks fora letteror FaxCalled bythe wrongnameClaimscallAsked aquestion inSLACKusing PIRAEmaila COIAsks forwinninglottonumbersDCrunningslowCallerasks "Canyou hearme now"PH callsfrom CarCaller isnot PH,AU orMemberThinks theyjust spoke toyou, but theydid notSuper friendly,understandingPHBarking doginbackgroundFoundanswer inToolboxwithoutassistanceOutboundcall andtheyanswerCallerrequeststo speakto a SUPCallereating orchewingon phoneCaller hasyou onSpeakerPhoneAddresschangeCalleronlyneeds topay billHandle 3+questionson onecallCommentson"ExcellentService"Asked howthe weatheris where youliveProvideamountcurrentlyowedAsks fora letteror FaxCalled bythe wrongnameClaimscallAsked aquestion inSLACKusing PIRAEmaila COIAsks forwinninglottonumbersDCrunningslowCallerasks "Canyou hearme now"PH callsfrom CarCaller isnot PH,AU orMemberThinks theyjust spoke toyou, but theydid notSuper friendly,understandingPHBarking doginbackground

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found answer in Toolbox without assistance
  2. Outbound call and they answer
  3. Caller requests to speak to a SUP
  4. Caller eating or chewing on phone
  5. Caller has you on Speaker Phone
  6. Address change
  7. Caller only needs to pay bill
  8. Handle 3+ questions on one call
  9. Comments on "Excellent Service"
  10. Asked how the weather is where you live
  11. Provide amount currently owed
  12. Asks for a letter or Fax
  13. Called by the wrong name
  14. Claims call
  15. Asked a question in SLACK using PIRA
  16. Email a COI
  17. Asks for winning lotto numbers
  18. DC running slow
  19. Caller asks "Can you hear me now"
  20. PH calls from Car
  21. Caller is not PH, AU or Member
  22. Thinks they just spoke to you, but they did not
  23. Super friendly, understanding PH
  24. Barking dog in background