Caller isnot PH,AU orMemberAsked aquestion inSLACKusing PIRASuper friendly,understandingPHAsks fora letteror FaxCaller hasyou onSpeakerPhoneCallereating orchewingon phoneDCrunningslowCallerrequeststo speakto a SUPHandle 3+questionson onecallBarking doginbackgroundAddresschangeAsked howthe weatheris where youliveCalled bythe wrongnameCallerasks "Canyou hearme now"Thinks theyjust spoke toyou, but theydid notCommentson"ExcellentService"Calleronlyneeds topay billClaimscallEmaila COIProvideamountcurrentlyowedPH callsfrom CarOutboundcall andtheyanswerFoundanswer inToolboxwithoutassistanceAsks forwinninglottonumbersCaller isnot PH,AU orMemberAsked aquestion inSLACKusing PIRASuper friendly,understandingPHAsks fora letteror FaxCaller hasyou onSpeakerPhoneCallereating orchewingon phoneDCrunningslowCallerrequeststo speakto a SUPHandle 3+questionson onecallBarking doginbackgroundAddresschangeAsked howthe weatheris where youliveCalled bythe wrongnameCallerasks "Canyou hearme now"Thinks theyjust spoke toyou, but theydid notCommentson"ExcellentService"Calleronlyneeds topay billClaimscallEmaila COIProvideamountcurrentlyowedPH callsfrom CarOutboundcall andtheyanswerFoundanswer inToolboxwithoutassistanceAsks forwinninglottonumbers

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller is not PH, AU or Member
  2. Asked a question in SLACK using PIRA
  3. Super friendly, understanding PH
  4. Asks for a letter or Fax
  5. Caller has you on Speaker Phone
  6. Caller eating or chewing on phone
  7. DC running slow
  8. Caller requests to speak to a SUP
  9. Handle 3+ questions on one call
  10. Barking dog in background
  11. Address change
  12. Asked how the weather is where you live
  13. Called by the wrong name
  14. Caller asks "Can you hear me now"
  15. Thinks they just spoke to you, but they did not
  16. Comments on "Excellent Service"
  17. Caller only needs to pay bill
  18. Claims call
  19. Email a COI
  20. Provide amount currently owed
  21. PH calls from Car
  22. Outbound call and they answer
  23. Found answer in Toolbox without assistance
  24. Asks for winning lotto numbers