Called bythe wrongnameOutboundcall andtheyanswerAddresschangeCalleronlyneeds topay billAsks forwinninglottonumbersFoundanswer inToolboxwithoutassistanceCallerasks "Canyou hearme now"Caller isnot PH,AU orMemberBarking doginbackgroundAsked aquestion inSLACKusing PIRAThinks theyjust spoke toyou, but theydid notPH callsfrom CarCaller hasyou onSpeakerPhoneAsked howthe weatheris where youliveSuper friendly,understandingPHProvideamountcurrentlyowedHandle 3+questionson onecallAsks fora letteror FaxDCrunningslowCommentson"ExcellentService"Emaila COIClaimscallCallerrequeststo speakto a SUPCallereating orchewingon phoneCalled bythe wrongnameOutboundcall andtheyanswerAddresschangeCalleronlyneeds topay billAsks forwinninglottonumbersFoundanswer inToolboxwithoutassistanceCallerasks "Canyou hearme now"Caller isnot PH,AU orMemberBarking doginbackgroundAsked aquestion inSLACKusing PIRAThinks theyjust spoke toyou, but theydid notPH callsfrom CarCaller hasyou onSpeakerPhoneAsked howthe weatheris where youliveSuper friendly,understandingPHProvideamountcurrentlyowedHandle 3+questionson onecallAsks fora letteror FaxDCrunningslowCommentson"ExcellentService"Emaila COIClaimscallCallerrequeststo speakto a SUPCallereating orchewingon phone

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Called by the wrong name
  2. Outbound call and they answer
  3. Address change
  4. Caller only needs to pay bill
  5. Asks for winning lotto numbers
  6. Found answer in Toolbox without assistance
  7. Caller asks "Can you hear me now"
  8. Caller is not PH, AU or Member
  9. Barking dog in background
  10. Asked a question in SLACK using PIRA
  11. Thinks they just spoke to you, but they did not
  12. PH calls from Car
  13. Caller has you on Speaker Phone
  14. Asked how the weather is where you live
  15. Super friendly, understanding PH
  16. Provide amount currently owed
  17. Handle 3+ questions on one call
  18. Asks for a letter or Fax
  19. DC running slow
  20. Comments on "Excellent Service"
  21. Email a COI
  22. Claims call
  23. Caller requests to speak to a SUP
  24. Caller eating or chewing on phone