Handle 3+questionson onecallCallereating orchewingon phoneCallerrequeststo speakto a SUPDCrunningslowCaller isnot PH,AU orMemberProvideamountcurrentlyowedBarking doginbackgroundAsked aquestion inSLACKusing PIRAOutboundcall andtheyanswerAsks fora letteror FaxCalleronlyneeds topay billSuper friendly,understandingPHCommentson"ExcellentService"Asks forwinninglottonumbersPH callsfrom CarEmaila COIThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveCaller hasyou onSpeakerPhoneAddresschangeCallerasks "Canyou hearme now"ClaimscallCalled bythe wrongnameFoundanswer inToolboxwithoutassistanceHandle 3+questionson onecallCallereating orchewingon phoneCallerrequeststo speakto a SUPDCrunningslowCaller isnot PH,AU orMemberProvideamountcurrentlyowedBarking doginbackgroundAsked aquestion inSLACKusing PIRAOutboundcall andtheyanswerAsks fora letteror FaxCalleronlyneeds topay billSuper friendly,understandingPHCommentson"ExcellentService"Asks forwinninglottonumbersPH callsfrom CarEmaila COIThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveCaller hasyou onSpeakerPhoneAddresschangeCallerasks "Canyou hearme now"ClaimscallCalled bythe wrongnameFoundanswer inToolboxwithoutassistance

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Handle 3+ questions on one call
  2. Caller eating or chewing on phone
  3. Caller requests to speak to a SUP
  4. DC running slow
  5. Caller is not PH, AU or Member
  6. Provide amount currently owed
  7. Barking dog in background
  8. Asked a question in SLACK using PIRA
  9. Outbound call and they answer
  10. Asks for a letter or Fax
  11. Caller only needs to pay bill
  12. Super friendly, understanding PH
  13. Comments on "Excellent Service"
  14. Asks for winning lotto numbers
  15. PH calls from Car
  16. Email a COI
  17. Thinks they just spoke to you, but they did not
  18. Asked how the weather is where you live
  19. Caller has you on Speaker Phone
  20. Address change
  21. Caller asks "Can you hear me now"
  22. Claims call
  23. Called by the wrong name
  24. Found answer in Toolbox without assistance