Emaila COIAsked howthe weatheris where youliveBarking doginbackgroundFoundanswer inToolboxwithoutassistanceOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notHandle 3+questionson onecallPH callsfrom CarSuper friendly,understandingPHCommentson"ExcellentService"Caller hasyou onSpeakerPhoneProvideamountcurrentlyowedCallerasks "Canyou hearme now"Asked aquestion inSLACKusing PIRADCrunningslowCallerrequeststo speakto a SUPCaller isnot PH,AU orMemberCalled bythe wrongnameCallereating orchewingon phoneAsks forwinninglottonumbersAsks fora letteror FaxAddresschangeClaimscallCalleronlyneeds topay billEmaila COIAsked howthe weatheris where youliveBarking doginbackgroundFoundanswer inToolboxwithoutassistanceOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notHandle 3+questionson onecallPH callsfrom CarSuper friendly,understandingPHCommentson"ExcellentService"Caller hasyou onSpeakerPhoneProvideamountcurrentlyowedCallerasks "Canyou hearme now"Asked aquestion inSLACKusing PIRADCrunningslowCallerrequeststo speakto a SUPCaller isnot PH,AU orMemberCalled bythe wrongnameCallereating orchewingon phoneAsks forwinninglottonumbersAsks fora letteror FaxAddresschangeClaimscallCalleronlyneeds topay bill

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email a COI
  2. Asked how the weather is where you live
  3. Barking dog in background
  4. Found answer in Toolbox without assistance
  5. Outbound call and they answer
  6. Thinks they just spoke to you, but they did not
  7. Handle 3+ questions on one call
  8. PH calls from Car
  9. Super friendly, understanding PH
  10. Comments on "Excellent Service"
  11. Caller has you on Speaker Phone
  12. Provide amount currently owed
  13. Caller asks "Can you hear me now"
  14. Asked a question in SLACK using PIRA
  15. DC running slow
  16. Caller requests to speak to a SUP
  17. Caller is not PH, AU or Member
  18. Called by the wrong name
  19. Caller eating or chewing on phone
  20. Asks for winning lotto numbers
  21. Asks for a letter or Fax
  22. Address change
  23. Claims call
  24. Caller only needs to pay bill