Caller isnot PH,AU orMemberCallereating orchewingon phoneAsks forwinninglottonumbersCallerasks "Canyou hearme now"Foundanswer inToolboxwithoutassistanceOutboundcall andtheyanswerCaller hasyou onSpeakerPhoneClaimscallThinks theyjust spoke toyou, but theydid notCalleronlyneeds topay billCommentson"ExcellentService"Emaila COICalled bythe wrongnameAsked aquestion inSLACKusing PIRAPH callsfrom CarDCrunningslowBarking doginbackgroundAsked howthe weatheris where youliveCallerrequeststo speakto a SUPProvideamountcurrentlyowedAsks fora letteror FaxSuper friendly,understandingPHAddresschangeHandle 3+questionson onecallCaller isnot PH,AU orMemberCallereating orchewingon phoneAsks forwinninglottonumbersCallerasks "Canyou hearme now"Foundanswer inToolboxwithoutassistanceOutboundcall andtheyanswerCaller hasyou onSpeakerPhoneClaimscallThinks theyjust spoke toyou, but theydid notCalleronlyneeds topay billCommentson"ExcellentService"Emaila COICalled bythe wrongnameAsked aquestion inSLACKusing PIRAPH callsfrom CarDCrunningslowBarking doginbackgroundAsked howthe weatheris where youliveCallerrequeststo speakto a SUPProvideamountcurrentlyowedAsks fora letteror FaxSuper friendly,understandingPHAddresschangeHandle 3+questionson onecall

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller is not PH, AU or Member
  2. Caller eating or chewing on phone
  3. Asks for winning lotto numbers
  4. Caller asks "Can you hear me now"
  5. Found answer in Toolbox without assistance
  6. Outbound call and they answer
  7. Caller has you on Speaker Phone
  8. Claims call
  9. Thinks they just spoke to you, but they did not
  10. Caller only needs to pay bill
  11. Comments on "Excellent Service"
  12. Email a COI
  13. Called by the wrong name
  14. Asked a question in SLACK using PIRA
  15. PH calls from Car
  16. DC running slow
  17. Barking dog in background
  18. Asked how the weather is where you live
  19. Caller requests to speak to a SUP
  20. Provide amount currently owed
  21. Asks for a letter or Fax
  22. Super friendly, understanding PH
  23. Address change
  24. Handle 3+ questions on one call