Emaila COICommentson"ExcellentService"Super friendly,understandingPHPH callsfrom CarProvideamountcurrentlyowedFoundanswer inToolboxwithoutassistanceCalleronlyneeds topay billHandle 3+questionson onecallCallerrequeststo speakto a SUPClaimscallDCrunningslowOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notAddresschangeCallerasks "Canyou hearme now"Asks forwinninglottonumbersCaller isnot PH,AU orMemberCaller hasyou onSpeakerPhoneCalled bythe wrongnameAsked howthe weatheris where youliveCallereating orchewingon phoneBarking doginbackgroundAsked aquestion inSLACKusing PIRAAsks fora letteror FaxEmaila COICommentson"ExcellentService"Super friendly,understandingPHPH callsfrom CarProvideamountcurrentlyowedFoundanswer inToolboxwithoutassistanceCalleronlyneeds topay billHandle 3+questionson onecallCallerrequeststo speakto a SUPClaimscallDCrunningslowOutboundcall andtheyanswerThinks theyjust spoke toyou, but theydid notAddresschangeCallerasks "Canyou hearme now"Asks forwinninglottonumbersCaller isnot PH,AU orMemberCaller hasyou onSpeakerPhoneCalled bythe wrongnameAsked howthe weatheris where youliveCallereating orchewingon phoneBarking doginbackgroundAsked aquestion inSLACKusing PIRAAsks fora letteror Fax

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Email a COI
  2. Comments on "Excellent Service"
  3. Super friendly, understanding PH
  4. PH calls from Car
  5. Provide amount currently owed
  6. Found answer in Toolbox without assistance
  7. Caller only needs to pay bill
  8. Handle 3+ questions on one call
  9. Caller requests to speak to a SUP
  10. Claims call
  11. DC running slow
  12. Outbound call and they answer
  13. Thinks they just spoke to you, but they did not
  14. Address change
  15. Caller asks "Can you hear me now"
  16. Asks for winning lotto numbers
  17. Caller is not PH, AU or Member
  18. Caller has you on Speaker Phone
  19. Called by the wrong name
  20. Asked how the weather is where you live
  21. Caller eating or chewing on phone
  22. Barking dog in background
  23. Asked a question in SLACK using PIRA
  24. Asks for a letter or Fax