Foundanswer inToolboxwithoutassistanceAddresschangeBarking doginbackgroundSuper friendly,understandingPHCalled bythe wrongnameCallereating orchewingon phonePH callsfrom CarAsks forwinninglottonumbersAsks fora letteror FaxAsked howthe weatheris where youliveOutboundcall andtheyanswerEmaila COIProvideamountcurrentlyowedCallerasks "Canyou hearme now"Commentson"ExcellentService"Calleronlyneeds topay billThinks theyjust spoke toyou, but theydid notClaimscallHandle 3+questionson onecallAsked aquestion inSLACKusing PIRACaller hasyou onSpeakerPhoneDCrunningslowCaller isnot PH,AU orMemberCallerrequeststo speakto a SUPFoundanswer inToolboxwithoutassistanceAddresschangeBarking doginbackgroundSuper friendly,understandingPHCalled bythe wrongnameCallereating orchewingon phonePH callsfrom CarAsks forwinninglottonumbersAsks fora letteror FaxAsked howthe weatheris where youliveOutboundcall andtheyanswerEmaila COIProvideamountcurrentlyowedCallerasks "Canyou hearme now"Commentson"ExcellentService"Calleronlyneeds topay billThinks theyjust spoke toyou, but theydid notClaimscallHandle 3+questionson onecallAsked aquestion inSLACKusing PIRACaller hasyou onSpeakerPhoneDCrunningslowCaller isnot PH,AU orMemberCallerrequeststo speakto a SUP

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Found answer in Toolbox without assistance
  2. Address change
  3. Barking dog in background
  4. Super friendly, understanding PH
  5. Called by the wrong name
  6. Caller eating or chewing on phone
  7. PH calls from Car
  8. Asks for winning lotto numbers
  9. Asks for a letter or Fax
  10. Asked how the weather is where you live
  11. Outbound call and they answer
  12. Email a COI
  13. Provide amount currently owed
  14. Caller asks "Can you hear me now"
  15. Comments on "Excellent Service"
  16. Caller only needs to pay bill
  17. Thinks they just spoke to you, but they did not
  18. Claims call
  19. Handle 3+ questions on one call
  20. Asked a question in SLACK using PIRA
  21. Caller has you on Speaker Phone
  22. DC running slow
  23. Caller is not PH, AU or Member
  24. Caller requests to speak to a SUP