Callerrequeststo speakto a SUPAsked aquestion inSLACKusing PIRACallereating orchewingon phoneCommentson"ExcellentService"DCrunningslowFoundanswer inToolboxwithoutassistanceThinks theyjust spoke toyou, but theydid notCaller isnot PH,AU orMemberClaimscallOutboundcall andtheyanswerPH callsfrom CarEmaila COICalled bythe wrongnameAsks fora letteror FaxSuper friendly,understandingPHCaller hasyou onSpeakerPhoneCalleronlyneeds topay billAsked howthe weatheris where youliveAddresschangeBarking doginbackgroundCallerasks "Canyou hearme now"Handle 3+questionson onecallAsks forwinninglottonumbersProvideamountcurrentlyowedCallerrequeststo speakto a SUPAsked aquestion inSLACKusing PIRACallereating orchewingon phoneCommentson"ExcellentService"DCrunningslowFoundanswer inToolboxwithoutassistanceThinks theyjust spoke toyou, but theydid notCaller isnot PH,AU orMemberClaimscallOutboundcall andtheyanswerPH callsfrom CarEmaila COICalled bythe wrongnameAsks fora letteror FaxSuper friendly,understandingPHCaller hasyou onSpeakerPhoneCalleronlyneeds topay billAsked howthe weatheris where youliveAddresschangeBarking doginbackgroundCallerasks "Canyou hearme now"Handle 3+questionson onecallAsks forwinninglottonumbersProvideamountcurrentlyowed

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller requests to speak to a SUP
  2. Asked a question in SLACK using PIRA
  3. Caller eating or chewing on phone
  4. Comments on "Excellent Service"
  5. DC running slow
  6. Found answer in Toolbox without assistance
  7. Thinks they just spoke to you, but they did not
  8. Caller is not PH, AU or Member
  9. Claims call
  10. Outbound call and they answer
  11. PH calls from Car
  12. Email a COI
  13. Called by the wrong name
  14. Asks for a letter or Fax
  15. Super friendly, understanding PH
  16. Caller has you on Speaker Phone
  17. Caller only needs to pay bill
  18. Asked how the weather is where you live
  19. Address change
  20. Barking dog in background
  21. Caller asks "Can you hear me now"
  22. Handle 3+ questions on one call
  23. Asks for winning lotto numbers
  24. Provide amount currently owed