Outboundcall andtheyanswerAsked aquestion inSLACKusing PIRASuper friendly,understandingPHCaller isnot PH,AU orMemberFoundanswer inToolboxwithoutassistanceAsked howthe weatheris where youliveProvideamountcurrentlyowedAsks forwinninglottonumbersBarking doginbackgroundPH callsfrom CarCaller hasyou onSpeakerPhoneCalleronlyneeds topay billAsks fora letteror FaxCommentson"ExcellentService"Callereating orchewingon phoneClaimscallThinks theyjust spoke toyou, but theydid notCallerrequeststo speakto a SUPEmaila COIAddresschangeCallerasks "Canyou hearme now"Handle 3+questionson onecallCalled bythe wrongnameDCrunningslowOutboundcall andtheyanswerAsked aquestion inSLACKusing PIRASuper friendly,understandingPHCaller isnot PH,AU orMemberFoundanswer inToolboxwithoutassistanceAsked howthe weatheris where youliveProvideamountcurrentlyowedAsks forwinninglottonumbersBarking doginbackgroundPH callsfrom CarCaller hasyou onSpeakerPhoneCalleronlyneeds topay billAsks fora letteror FaxCommentson"ExcellentService"Callereating orchewingon phoneClaimscallThinks theyjust spoke toyou, but theydid notCallerrequeststo speakto a SUPEmaila COIAddresschangeCallerasks "Canyou hearme now"Handle 3+questionson onecallCalled bythe wrongnameDCrunningslow

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outbound call and they answer
  2. Asked a question in SLACK using PIRA
  3. Super friendly, understanding PH
  4. Caller is not PH, AU or Member
  5. Found answer in Toolbox without assistance
  6. Asked how the weather is where you live
  7. Provide amount currently owed
  8. Asks for winning lotto numbers
  9. Barking dog in background
  10. PH calls from Car
  11. Caller has you on Speaker Phone
  12. Caller only needs to pay bill
  13. Asks for a letter or Fax
  14. Comments on "Excellent Service"
  15. Caller eating or chewing on phone
  16. Claims call
  17. Thinks they just spoke to you, but they did not
  18. Caller requests to speak to a SUP
  19. Email a COI
  20. Address change
  21. Caller asks "Can you hear me now"
  22. Handle 3+ questions on one call
  23. Called by the wrong name
  24. DC running slow