Caller hasyou onSpeakerPhoneClaimscallCalleronlyneeds topay billThinks theyjust spoke toyou, but theydid notBarking doginbackgroundPH callsfrom CarAsked howthe weatheris where youliveCaller isnot PH,AU orMemberCalled bythe wrongnameFoundanswer inToolboxwithoutassistanceAsked aquestion inSLACKusing PIRAProvideamountcurrentlyowedCallerasks "Canyou hearme now"DCrunningslowCommentson"ExcellentService"Callereating orchewingon phoneSuper friendly,understandingPHOutboundcall andtheyanswerEmaila COIAddresschangeAsks fora letteror FaxHandle 3+questionson onecallAsks forwinninglottonumbersCallerrequeststo speakto a SUPCaller hasyou onSpeakerPhoneClaimscallCalleronlyneeds topay billThinks theyjust spoke toyou, but theydid notBarking doginbackgroundPH callsfrom CarAsked howthe weatheris where youliveCaller isnot PH,AU orMemberCalled bythe wrongnameFoundanswer inToolboxwithoutassistanceAsked aquestion inSLACKusing PIRAProvideamountcurrentlyowedCallerasks "Canyou hearme now"DCrunningslowCommentson"ExcellentService"Callereating orchewingon phoneSuper friendly,understandingPHOutboundcall andtheyanswerEmaila COIAddresschangeAsks fora letteror FaxHandle 3+questionson onecallAsks forwinninglottonumbersCallerrequeststo speakto a SUP

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Caller has you on Speaker Phone
  2. Claims call
  3. Caller only needs to pay bill
  4. Thinks they just spoke to you, but they did not
  5. Barking dog in background
  6. PH calls from Car
  7. Asked how the weather is where you live
  8. Caller is not PH, AU or Member
  9. Called by the wrong name
  10. Found answer in Toolbox without assistance
  11. Asked a question in SLACK using PIRA
  12. Provide amount currently owed
  13. Caller asks "Can you hear me now"
  14. DC running slow
  15. Comments on "Excellent Service"
  16. Caller eating or chewing on phone
  17. Super friendly, understanding PH
  18. Outbound call and they answer
  19. Email a COI
  20. Address change
  21. Asks for a letter or Fax
  22. Handle 3+ questions on one call
  23. Asks for winning lotto numbers
  24. Caller requests to speak to a SUP