AddresschangeCallereating orchewingon phoneAsks fora letteror FaxEmaila COICalleronlyneeds topay billCaller isnot PH,AU orMemberFoundanswer inToolboxwithoutassistanceProvideamountcurrentlyowedCommentson"ExcellentService"Callerrequeststo speakto a SUPPH callsfrom CarClaimscallCaller hasyou onSpeakerPhoneSuper friendly,understandingPHThinks theyjust spoke toyou, but theydid notHandle 3+questionson onecallBarking doginbackgroundAsks forwinninglottonumbersAsked aquestion inSLACKusing PIRAOutboundcall andtheyanswerCallerasks "Canyou hearme now"DCrunningslowCalled bythe wrongnameAsked howthe weatheris where youliveAddresschangeCallereating orchewingon phoneAsks fora letteror FaxEmaila COICalleronlyneeds topay billCaller isnot PH,AU orMemberFoundanswer inToolboxwithoutassistanceProvideamountcurrentlyowedCommentson"ExcellentService"Callerrequeststo speakto a SUPPH callsfrom CarClaimscallCaller hasyou onSpeakerPhoneSuper friendly,understandingPHThinks theyjust spoke toyou, but theydid notHandle 3+questionson onecallBarking doginbackgroundAsks forwinninglottonumbersAsked aquestion inSLACKusing PIRAOutboundcall andtheyanswerCallerasks "Canyou hearme now"DCrunningslowCalled bythe wrongnameAsked howthe weatheris where youlive

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Address change
  2. Caller eating or chewing on phone
  3. Asks for a letter or Fax
  4. Email a COI
  5. Caller only needs to pay bill
  6. Caller is not PH, AU or Member
  7. Found answer in Toolbox without assistance
  8. Provide amount currently owed
  9. Comments on "Excellent Service"
  10. Caller requests to speak to a SUP
  11. PH calls from Car
  12. Claims call
  13. Caller has you on Speaker Phone
  14. Super friendly, understanding PH
  15. Thinks they just spoke to you, but they did not
  16. Handle 3+ questions on one call
  17. Barking dog in background
  18. Asks for winning lotto numbers
  19. Asked a question in SLACK using PIRA
  20. Outbound call and they answer
  21. Caller asks "Can you hear me now"
  22. DC running slow
  23. Called by the wrong name
  24. Asked how the weather is where you live