Commentson"ExcellentService"ProvideamountcurrentlyowedHandle 3+questionson onecallAddresschangeBarking doginbackgroundCallereating orchewingon phoneEmaila COIAsks fora letteror FaxDCrunningslowCallerasks "Canyou hearme now"Called bythe wrongnameFoundanswer inToolboxwithoutassistanceCaller hasyou onSpeakerPhoneCallerrequeststo speakto a SUPAsked aquestion inSLACKusing PIRAThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveClaimscallCaller isnot PH,AU orMemberPH callsfrom CarAsks forwinninglottonumbersSuper friendly,understandingPHOutboundcall andtheyanswerCalleronlyneeds topay billCommentson"ExcellentService"ProvideamountcurrentlyowedHandle 3+questionson onecallAddresschangeBarking doginbackgroundCallereating orchewingon phoneEmaila COIAsks fora letteror FaxDCrunningslowCallerasks "Canyou hearme now"Called bythe wrongnameFoundanswer inToolboxwithoutassistanceCaller hasyou onSpeakerPhoneCallerrequeststo speakto a SUPAsked aquestion inSLACKusing PIRAThinks theyjust spoke toyou, but theydid notAsked howthe weatheris where youliveClaimscallCaller isnot PH,AU orMemberPH callsfrom CarAsks forwinninglottonumbersSuper friendly,understandingPHOutboundcall andtheyanswerCalleronlyneeds topay bill

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Comments on "Excellent Service"
  2. Provide amount currently owed
  3. Handle 3+ questions on one call
  4. Address change
  5. Barking dog in background
  6. Caller eating or chewing on phone
  7. Email a COI
  8. Asks for a letter or Fax
  9. DC running slow
  10. Caller asks "Can you hear me now"
  11. Called by the wrong name
  12. Found answer in Toolbox without assistance
  13. Caller has you on Speaker Phone
  14. Caller requests to speak to a SUP
  15. Asked a question in SLACK using PIRA
  16. Thinks they just spoke to you, but they did not
  17. Asked how the weather is where you live
  18. Claims call
  19. Caller is not PH, AU or Member
  20. PH calls from Car
  21. Asks for winning lotto numbers
  22. Super friendly, understanding PH
  23. Outbound call and they answer
  24. Caller only needs to pay bill