ProvideamountcurrentlyowedPH callsfrom CarAsked aquestion inSLACKusing PIRAAsks fora letteror FaxCalled bythe wrongnameCaller isnot PH,AU orMemberCallereating orchewingon phoneHandle 3+questionson onecallThinks theyjust spoke toyou, but theydid notEmaila COIBarking doginbackgroundOutboundcall andtheyanswerCallerrequeststo speakto a SUPFoundanswer inToolboxwithoutassistanceClaimscallCommentson"ExcellentService"DCrunningslowCallerasks "Canyou hearme now"Super friendly,understandingPHCalleronlyneeds topay billCaller hasyou onSpeakerPhoneAsked howthe weatheris where youliveAddresschangeAsks forwinninglottonumbersProvideamountcurrentlyowedPH callsfrom CarAsked aquestion inSLACKusing PIRAAsks fora letteror FaxCalled bythe wrongnameCaller isnot PH,AU orMemberCallereating orchewingon phoneHandle 3+questionson onecallThinks theyjust spoke toyou, but theydid notEmaila COIBarking doginbackgroundOutboundcall andtheyanswerCallerrequeststo speakto a SUPFoundanswer inToolboxwithoutassistanceClaimscallCommentson"ExcellentService"DCrunningslowCallerasks "Canyou hearme now"Super friendly,understandingPHCalleronlyneeds topay billCaller hasyou onSpeakerPhoneAsked howthe weatheris where youliveAddresschangeAsks forwinninglottonumbers

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide amount currently owed
  2. PH calls from Car
  3. Asked a question in SLACK using PIRA
  4. Asks for a letter or Fax
  5. Called by the wrong name
  6. Caller is not PH, AU or Member
  7. Caller eating or chewing on phone
  8. Handle 3+ questions on one call
  9. Thinks they just spoke to you, but they did not
  10. Email a COI
  11. Barking dog in background
  12. Outbound call and they answer
  13. Caller requests to speak to a SUP
  14. Found answer in Toolbox without assistance
  15. Claims call
  16. Comments on "Excellent Service"
  17. DC running slow
  18. Caller asks "Can you hear me now"
  19. Super friendly, understanding PH
  20. Caller only needs to pay bill
  21. Caller has you on Speaker Phone
  22. Asked how the weather is where you live
  23. Address change
  24. Asks for winning lotto numbers