thankyousay"hello"I'll beback in 5minutesAcknowledgeusecustomernameintroduceself androleI will haveto checkwith yournurseshowpositiveattitudeis thereanythingelse I cando for you?givenextstepThere is a10 minutewaitthank youfor askingyourquestionLet me getsomeonewho canhelp youLet metake you towhere youneed to godurationknockon doorIntroduceexplanationcomplimentcoworkersthank youfor lettingme workwith youI haveenjoyedcaring foryoucomplimentworkplaceI'm washingmy handsfor yoursafetymanageupthankyousay"hello"I'll beback in 5minutesAcknowledgeusecustomernameintroduceself androleI will haveto checkwith yournurseshowpositiveattitudeis thereanythingelse I cando for you?givenextstepThere is a10 minutewaitthank youfor askingyourquestionLet me getsomeonewho canhelp youLet metake you towhere youneed to godurationknockon doorIntroduceexplanationcomplimentcoworkersthank youfor lettingme workwith youI haveenjoyedcaring foryoucomplimentworkplaceI'm washingmy handsfor yoursafetymanageup

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank you
  2. say "hello"
  3. I'll be back in 5 minutes
  4. Acknowledge
  5. use customer name
  6. introduce self and role
  7. I will have to check with your nurse
  8. show positive attitude
  9. is there anything else I can do for you?
  10. give next step
  11. There is a 10 minute wait
  12. thank you for asking your question
  13. Let me get someone who can help you
  14. Let me take you to where you need to go
  15. duration
  16. knock on door
  17. Introduce
  18. explanation
  19. compliment coworkers
  20. thank you for letting me work with you
  21. I have enjoyed caring for you
  22. compliment workplace
  23. I'm washing my hands for your safety
  24. manage up