explanationthank youfor lettingme workwith youIntroducethank youfor askingyourquestionThere is a10 minutewaitgivenextstepusecustomernameshowpositiveattitudesay"hello"complimentworkplacemanageupAcknowledgeLet metake you towhere youneed to goI'm washingmy handsfor yoursafetyLet me getsomeonewho canhelp youI will haveto checkwith yournurseknockon doorI'll beback in 5minutescomplimentcoworkersis thereanythingelse I cando for you?I haveenjoyedcaring foryouintroduceself androledurationthankyouexplanationthank youfor lettingme workwith youIntroducethank youfor askingyourquestionThere is a10 minutewaitgivenextstepusecustomernameshowpositiveattitudesay"hello"complimentworkplacemanageupAcknowledgeLet metake you towhere youneed to goI'm washingmy handsfor yoursafetyLet me getsomeonewho canhelp youI will haveto checkwith yournurseknockon doorI'll beback in 5minutescomplimentcoworkersis thereanythingelse I cando for you?I haveenjoyedcaring foryouintroduceself androledurationthankyou

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. explanation
  2. thank you for letting me work with you
  3. Introduce
  4. thank you for asking your question
  5. There is a 10 minute wait
  6. give next step
  7. use customer name
  8. show positive attitude
  9. say "hello"
  10. compliment workplace
  11. manage up
  12. Acknowledge
  13. Let me take you to where you need to go
  14. I'm washing my hands for your safety
  15. Let me get someone who can help you
  16. I will have to check with your nurse
  17. knock on door
  18. I'll be back in 5 minutes
  19. compliment coworkers
  20. is there anything else I can do for you?
  21. I have enjoyed caring for you
  22. introduce self and role
  23. duration
  24. thank you