givenextstepLet me getsomeonewho canhelp youLet metake you towhere youneed to gosay"hello"IntroduceI will haveto checkwith yournurseThere is a10 minutewaitI'm washingmy handsfor yoursafetyintroduceself androlethank youfor askingyourquestionshowpositiveattitudeI'll beback in 5minutesexplanationAcknowledgethank youfor lettingme workwith youusecustomernamecomplimentworkplacedurationI haveenjoyedcaring foryouknockon doorcomplimentcoworkersmanageupis thereanythingelse I cando for you?thankyougivenextstepLet me getsomeonewho canhelp youLet metake you towhere youneed to gosay"hello"IntroduceI will haveto checkwith yournurseThere is a10 minutewaitI'm washingmy handsfor yoursafetyintroduceself androlethank youfor askingyourquestionshowpositiveattitudeI'll beback in 5minutesexplanationAcknowledgethank youfor lettingme workwith youusecustomernamecomplimentworkplacedurationI haveenjoyedcaring foryouknockon doorcomplimentcoworkersmanageupis thereanythingelse I cando for you?thankyou

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give next step
  2. Let me get someone who can help you
  3. Let me take you to where you need to go
  4. say "hello"
  5. Introduce
  6. I will have to check with your nurse
  7. There is a 10 minute wait
  8. I'm washing my hands for your safety
  9. introduce self and role
  10. thank you for asking your question
  11. show positive attitude
  12. I'll be back in 5 minutes
  13. explanation
  14. Acknowledge
  15. thank you for letting me work with you
  16. use customer name
  17. compliment workplace
  18. duration
  19. I have enjoyed caring for you
  20. knock on door
  21. compliment coworkers
  22. manage up
  23. is there anything else I can do for you?
  24. thank you