thankyouexplanationThere is a10 minutewaitusecustomernamecomplimentcoworkerscomplimentworkplaceLet me getsomeonewho canhelp youthank youfor askingyourquestionI haveenjoyedcaring foryougivenextstepthank youfor lettingme workwith youdurationintroduceself androleIntroduceLet metake you towhere youneed to goAcknowledgeknockon dooris thereanythingelse I cando for you?I'm washingmy handsfor yoursafetymanageupI will haveto checkwith yournurseI'll beback in 5minutesshowpositiveattitudesay"hello"thankyouexplanationThere is a10 minutewaitusecustomernamecomplimentcoworkerscomplimentworkplaceLet me getsomeonewho canhelp youthank youfor askingyourquestionI haveenjoyedcaring foryougivenextstepthank youfor lettingme workwith youdurationintroduceself androleIntroduceLet metake you towhere youneed to goAcknowledgeknockon dooris thereanythingelse I cando for you?I'm washingmy handsfor yoursafetymanageupI will haveto checkwith yournurseI'll beback in 5minutesshowpositiveattitudesay"hello"

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank you
  2. explanation
  3. There is a 10 minute wait
  4. use customer name
  5. compliment coworkers
  6. compliment workplace
  7. Let me get someone who can help you
  8. thank you for asking your question
  9. I have enjoyed caring for you
  10. give next step
  11. thank you for letting me work with you
  12. duration
  13. introduce self and role
  14. Introduce
  15. Let me take you to where you need to go
  16. Acknowledge
  17. knock on door
  18. is there anything else I can do for you?
  19. I'm washing my hands for your safety
  20. manage up
  21. I will have to check with your nurse
  22. I'll be back in 5 minutes
  23. show positive attitude
  24. say "hello"