thank youfor lettingme workwith youshowpositiveattitudeLet metake you towhere youneed to goI'm washingmy handsfor yoursafetyI haveenjoyedcaring foryoucomplimentcoworkersIntroducecomplimentworkplacemanageupThere is a10 minutewaitdurationsay"hello"I'll beback in 5minutesusecustomernamethank youfor askingyourquestionLet me getsomeonewho canhelp youAcknowledgethankyouis thereanythingelse I cando for you?explanationI will haveto checkwith yournurseknockon doorintroduceself androlegivenextstepthank youfor lettingme workwith youshowpositiveattitudeLet metake you towhere youneed to goI'm washingmy handsfor yoursafetyI haveenjoyedcaring foryoucomplimentcoworkersIntroducecomplimentworkplacemanageupThere is a10 minutewaitdurationsay"hello"I'll beback in 5minutesusecustomernamethank youfor askingyourquestionLet me getsomeonewho canhelp youAcknowledgethankyouis thereanythingelse I cando for you?explanationI will haveto checkwith yournurseknockon doorintroduceself androlegivenextstep

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. thank you for letting me work with you
  2. show positive attitude
  3. Let me take you to where you need to go
  4. I'm washing my hands for your safety
  5. I have enjoyed caring for you
  6. compliment coworkers
  7. Introduce
  8. compliment workplace
  9. manage up
  10. There is a 10 minute wait
  11. duration
  12. say "hello"
  13. I'll be back in 5 minutes
  14. use customer name
  15. thank you for asking your question
  16. Let me get someone who can help you
  17. Acknowledge
  18. thank you
  19. is there anything else I can do for you?
  20. explanation
  21. I will have to check with your nurse
  22. knock on door
  23. introduce self and role
  24. give next step