use customer name compliment coworkers explanation I'll be back in 5 minutes knock on door thank you introduce self and role is there anything else I can do for you? Let me get someone who can help you Let me take you to where you need to go I'm washing my hands for your safety Acknowledge There is a 10 minute wait compliment workplace show positive attitude duration manage up I have enjoyed caring for you Introduce I will have to check with your nurse say "hello" thank you for letting me work with you give next step thank you for asking your question use customer name compliment coworkers explanation I'll be back in 5 minutes knock on door thank you introduce self and role is there anything else I can do for you? Let me get someone who can help you Let me take you to where you need to go I'm washing my hands for your safety Acknowledge There is a 10 minute wait compliment workplace show positive attitude duration manage up I have enjoyed caring for you Introduce I will have to check with your nurse say "hello" thank you for letting me work with you give next step thank you for asking your question
AIDET - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
use customer name
compliment coworkers
explanation
I'll be back in 5 minutes
knock on door
thank you
introduce self and role
is there anything else I can do for you?
Let me get someone who can help you
Let me take you to where you need to go
I'm washing my hands for your safety
Acknowledge
There is a 10 minute wait
compliment workplace
show positive attitude
duration
manage up
I have enjoyed caring for you
Introduce
I will have to check with your nurse
say "hello"
thank you for letting me work with you
give next step
thank you for asking your question