knockon doorexplanationLet me getsomeonewho canhelp youthank youfor askingyourquestionthank youfor lettingme workwith youI haveenjoyedcaring foryoucomplimentworkplacegivenextstepThere is a10 minutewaitI'm washingmy handsfor yoursafetyI will haveto checkwith yournursecomplimentcoworkersLet metake you towhere youneed to goshowpositiveattitudeis thereanythingelse I cando for you?thankyousay"hello"AcknowledgeI'll beback in 5minutesIntroducemanageupusecustomernameintroduceself androledurationknockon doorexplanationLet me getsomeonewho canhelp youthank youfor askingyourquestionthank youfor lettingme workwith youI haveenjoyedcaring foryoucomplimentworkplacegivenextstepThere is a10 minutewaitI'm washingmy handsfor yoursafetyI will haveto checkwith yournursecomplimentcoworkersLet metake you towhere youneed to goshowpositiveattitudeis thereanythingelse I cando for you?thankyousay"hello"AcknowledgeI'll beback in 5minutesIntroducemanageupusecustomernameintroduceself androleduration

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. knock on door
  2. explanation
  3. Let me get someone who can help you
  4. thank you for asking your question
  5. thank you for letting me work with you
  6. I have enjoyed caring for you
  7. compliment workplace
  8. give next step
  9. There is a 10 minute wait
  10. I'm washing my hands for your safety
  11. I will have to check with your nurse
  12. compliment coworkers
  13. Let me take you to where you need to go
  14. show positive attitude
  15. is there anything else I can do for you?
  16. thank you
  17. say "hello"
  18. Acknowledge
  19. I'll be back in 5 minutes
  20. Introduce
  21. manage up
  22. use customer name
  23. introduce self and role
  24. duration