complimentworkplaceThere is a10 minutewaitI'll beback in 5minutesusecustomernameAcknowledgethankyouknockon doorsay"hello"is thereanythingelse I cando for you?IntroduceI haveenjoyedcaring foryouintroduceself androleshowpositiveattitudethank youfor askingyourquestionI will haveto checkwith yournurseexplanationdurationLet metake you towhere youneed to gothank youfor lettingme workwith youcomplimentcoworkersgivenextstepI'm washingmy handsfor yoursafetyLet me getsomeonewho canhelp youmanageupcomplimentworkplaceThere is a10 minutewaitI'll beback in 5minutesusecustomernameAcknowledgethankyouknockon doorsay"hello"is thereanythingelse I cando for you?IntroduceI haveenjoyedcaring foryouintroduceself androleshowpositiveattitudethank youfor askingyourquestionI will haveto checkwith yournurseexplanationdurationLet metake you towhere youneed to gothank youfor lettingme workwith youcomplimentcoworkersgivenextstepI'm washingmy handsfor yoursafetyLet me getsomeonewho canhelp youmanageup

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. compliment workplace
  2. There is a 10 minute wait
  3. I'll be back in 5 minutes
  4. use customer name
  5. Acknowledge
  6. thank you
  7. knock on door
  8. say "hello"
  9. is there anything else I can do for you?
  10. Introduce
  11. I have enjoyed caring for you
  12. introduce self and role
  13. show positive attitude
  14. thank you for asking your question
  15. I will have to check with your nurse
  16. explanation
  17. duration
  18. Let me take you to where you need to go
  19. thank you for letting me work with you
  20. compliment coworkers
  21. give next step
  22. I'm washing my hands for your safety
  23. Let me get someone who can help you
  24. manage up