durationIntroducemanageupAcknowledgeLet metake you towhere youneed to gocomplimentworkplaceknockon doorThere is a10 minutewaitshowpositiveattitudegivenextstepthank youfor lettingme workwith youexplanationI haveenjoyedcaring foryouthank youfor askingyourquestionI'm washingmy handsfor yoursafetyis thereanythingelse I cando for you?usecustomernamecomplimentcoworkersI'll beback in 5minutesLet me getsomeonewho canhelp youintroduceself androlesay"hello"I will haveto checkwith yournursethankyoudurationIntroducemanageupAcknowledgeLet metake you towhere youneed to gocomplimentworkplaceknockon doorThere is a10 minutewaitshowpositiveattitudegivenextstepthank youfor lettingme workwith youexplanationI haveenjoyedcaring foryouthank youfor askingyourquestionI'm washingmy handsfor yoursafetyis thereanythingelse I cando for you?usecustomernamecomplimentcoworkersI'll beback in 5minutesLet me getsomeonewho canhelp youintroduceself androlesay"hello"I will haveto checkwith yournursethankyou

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. duration
  2. Introduce
  3. manage up
  4. Acknowledge
  5. Let me take you to where you need to go
  6. compliment workplace
  7. knock on door
  8. There is a 10 minute wait
  9. show positive attitude
  10. give next step
  11. thank you for letting me work with you
  12. explanation
  13. I have enjoyed caring for you
  14. thank you for asking your question
  15. I'm washing my hands for your safety
  16. is there anything else I can do for you?
  17. use customer name
  18. compliment coworkers
  19. I'll be back in 5 minutes
  20. Let me get someone who can help you
  21. introduce self and role
  22. say "hello"
  23. I will have to check with your nurse
  24. thank you