introduceself androlethankyougivenextstepI haveenjoyedcaring foryouLet me getsomeonewho canhelp youIntroducesay"hello"showpositiveattitudeknockon doorI will haveto checkwith yournursecomplimentcoworkersAcknowledgeI'm washingmy handsfor yoursafetycomplimentworkplaceI'll beback in 5minutesThere is a10 minutewaitthank youfor askingyourquestionLet metake you towhere youneed to gois thereanythingelse I cando for you?usecustomernameexplanationthank youfor lettingme workwith youdurationmanageupintroduceself androlethankyougivenextstepI haveenjoyedcaring foryouLet me getsomeonewho canhelp youIntroducesay"hello"showpositiveattitudeknockon doorI will haveto checkwith yournursecomplimentcoworkersAcknowledgeI'm washingmy handsfor yoursafetycomplimentworkplaceI'll beback in 5minutesThere is a10 minutewaitthank youfor askingyourquestionLet metake you towhere youneed to gois thereanythingelse I cando for you?usecustomernameexplanationthank youfor lettingme workwith youdurationmanageup

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. introduce self and role
  2. thank you
  3. give next step
  4. I have enjoyed caring for you
  5. Let me get someone who can help you
  6. Introduce
  7. say "hello"
  8. show positive attitude
  9. knock on door
  10. I will have to check with your nurse
  11. compliment coworkers
  12. Acknowledge
  13. I'm washing my hands for your safety
  14. compliment workplace
  15. I'll be back in 5 minutes
  16. There is a 10 minute wait
  17. thank you for asking your question
  18. Let me take you to where you need to go
  19. is there anything else I can do for you?
  20. use customer name
  21. explanation
  22. thank you for letting me work with you
  23. duration
  24. manage up