givenextstepexplanationshowpositiveattitudethankyouLet me getsomeonewho canhelp youusecustomernameThere is a10 minutewaitcomplimentworkplaceis thereanythingelse I cando for you?complimentcoworkersI'll beback in 5minutessay"hello"I will haveto checkwith yournurseI haveenjoyedcaring foryouLet metake you towhere youneed to gothank youfor lettingme workwith youintroduceself androleI'm washingmy handsfor yoursafetythank youfor askingyourquestionIntroducemanageupknockon doordurationAcknowledgegivenextstepexplanationshowpositiveattitudethankyouLet me getsomeonewho canhelp youusecustomernameThere is a10 minutewaitcomplimentworkplaceis thereanythingelse I cando for you?complimentcoworkersI'll beback in 5minutessay"hello"I will haveto checkwith yournurseI haveenjoyedcaring foryouLet metake you towhere youneed to gothank youfor lettingme workwith youintroduceself androleI'm washingmy handsfor yoursafetythank youfor askingyourquestionIntroducemanageupknockon doordurationAcknowledge

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. give next step
  2. explanation
  3. show positive attitude
  4. thank you
  5. Let me get someone who can help you
  6. use customer name
  7. There is a 10 minute wait
  8. compliment workplace
  9. is there anything else I can do for you?
  10. compliment coworkers
  11. I'll be back in 5 minutes
  12. say "hello"
  13. I will have to check with your nurse
  14. I have enjoyed caring for you
  15. Let me take you to where you need to go
  16. thank you for letting me work with you
  17. introduce self and role
  18. I'm washing my hands for your safety
  19. thank you for asking your question
  20. Introduce
  21. manage up
  22. knock on door
  23. duration
  24. Acknowledge