manageupIntroduceLet metake you towhere youneed to goshowpositiveattitudeAcknowledgeknockon doorthankyoudurationI haveenjoyedcaring foryouthank youfor askingyourquestionLet me getsomeonewho canhelp youcomplimentcoworkerssay"hello"usecustomernamethank youfor lettingme workwith youexplanationI will haveto checkwith yournurseI'm washingmy handsfor yoursafetyis thereanythingelse I cando for you?There is a10 minutewaitintroduceself androleI'll beback in 5minutescomplimentworkplacegivenextstepmanageupIntroduceLet metake you towhere youneed to goshowpositiveattitudeAcknowledgeknockon doorthankyoudurationI haveenjoyedcaring foryouthank youfor askingyourquestionLet me getsomeonewho canhelp youcomplimentcoworkerssay"hello"usecustomernamethank youfor lettingme workwith youexplanationI will haveto checkwith yournurseI'm washingmy handsfor yoursafetyis thereanythingelse I cando for you?There is a10 minutewaitintroduceself androleI'll beback in 5minutescomplimentworkplacegivenextstep

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. manage up
  2. Introduce
  3. Let me take you to where you need to go
  4. show positive attitude
  5. Acknowledge
  6. knock on door
  7. thank you
  8. duration
  9. I have enjoyed caring for you
  10. thank you for asking your question
  11. Let me get someone who can help you
  12. compliment coworkers
  13. say "hello"
  14. use customer name
  15. thank you for letting me work with you
  16. explanation
  17. I will have to check with your nurse
  18. I'm washing my hands for your safety
  19. is there anything else I can do for you?
  20. There is a 10 minute wait
  21. introduce self and role
  22. I'll be back in 5 minutes
  23. compliment workplace
  24. give next step