showpositiveattitudethank youfor lettingme workwith youcomplimentworkplaceIntroduceexplanationintroduceself androleI'll beback in 5minutesLet me getsomeonewho canhelp youI will haveto checkwith yournursegivenextstepAcknowledgethankyouusecustomernamemanageupsay"hello"complimentcoworkersknockon doorI'm washingmy handsfor yoursafetyLet metake you towhere youneed to goI haveenjoyedcaring foryoudurationthank youfor askingyourquestionThere is a10 minutewaitis thereanythingelse I cando for you?showpositiveattitudethank youfor lettingme workwith youcomplimentworkplaceIntroduceexplanationintroduceself androleI'll beback in 5minutesLet me getsomeonewho canhelp youI will haveto checkwith yournursegivenextstepAcknowledgethankyouusecustomernamemanageupsay"hello"complimentcoworkersknockon doorI'm washingmy handsfor yoursafetyLet metake you towhere youneed to goI haveenjoyedcaring foryoudurationthank youfor askingyourquestionThere is a10 minutewaitis thereanythingelse I cando for you?

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. show positive attitude
  2. thank you for letting me work with you
  3. compliment workplace
  4. Introduce
  5. explanation
  6. introduce self and role
  7. I'll be back in 5 minutes
  8. Let me get someone who can help you
  9. I will have to check with your nurse
  10. give next step
  11. Acknowledge
  12. thank you
  13. use customer name
  14. manage up
  15. say "hello"
  16. compliment coworkers
  17. knock on door
  18. I'm washing my hands for your safety
  19. Let me take you to where you need to go
  20. I have enjoyed caring for you
  21. duration
  22. thank you for asking your question
  23. There is a 10 minute wait
  24. is there anything else I can do for you?