knockon doorexplanationI will haveto checkwith yournursedurationThere is a10 minutewaitthank youfor askingyourquestionintroduceself androlethankyouIntroduceAcknowledgesay"hello"Let me getsomeonewho canhelp youcomplimentcoworkersgivenextstepthank youfor lettingme workwith youI'm washingmy handsfor yoursafetyLet metake you towhere youneed to gocomplimentworkplaceis thereanythingelse I cando for you?usecustomernamemanageupshowpositiveattitudeI haveenjoyedcaring foryouI'll beback in 5minutesknockon doorexplanationI will haveto checkwith yournursedurationThere is a10 minutewaitthank youfor askingyourquestionintroduceself androlethankyouIntroduceAcknowledgesay"hello"Let me getsomeonewho canhelp youcomplimentcoworkersgivenextstepthank youfor lettingme workwith youI'm washingmy handsfor yoursafetyLet metake you towhere youneed to gocomplimentworkplaceis thereanythingelse I cando for you?usecustomernamemanageupshowpositiveattitudeI haveenjoyedcaring foryouI'll beback in 5minutes

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. knock on door
  2. explanation
  3. I will have to check with your nurse
  4. duration
  5. There is a 10 minute wait
  6. thank you for asking your question
  7. introduce self and role
  8. thank you
  9. Introduce
  10. Acknowledge
  11. say "hello"
  12. Let me get someone who can help you
  13. compliment coworkers
  14. give next step
  15. thank you for letting me work with you
  16. I'm washing my hands for your safety
  17. Let me take you to where you need to go
  18. compliment workplace
  19. is there anything else I can do for you?
  20. use customer name
  21. manage up
  22. show positive attitude
  23. I have enjoyed caring for you
  24. I'll be back in 5 minutes