usecustomernamecomplimentcoworkersexplanationI'll beback in 5minutesknockon doorthankyouintroduceself androleis thereanythingelse I cando for you?Let me getsomeonewho canhelp youLet metake you towhere youneed to goI'm washingmy handsfor yoursafetyAcknowledgeThere is a10 minutewaitcomplimentworkplaceshowpositiveattitudedurationmanageupI haveenjoyedcaring foryouIntroduceI will haveto checkwith yournursesay"hello"thank youfor lettingme workwith yougivenextstepthank youfor askingyourquestionusecustomernamecomplimentcoworkersexplanationI'll beback in 5minutesknockon doorthankyouintroduceself androleis thereanythingelse I cando for you?Let me getsomeonewho canhelp youLet metake you towhere youneed to goI'm washingmy handsfor yoursafetyAcknowledgeThere is a10 minutewaitcomplimentworkplaceshowpositiveattitudedurationmanageupI haveenjoyedcaring foryouIntroduceI will haveto checkwith yournursesay"hello"thank youfor lettingme workwith yougivenextstepthank youfor askingyourquestion

AIDET - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. use customer name
  2. compliment coworkers
  3. explanation
  4. I'll be back in 5 minutes
  5. knock on door
  6. thank you
  7. introduce self and role
  8. is there anything else I can do for you?
  9. Let me get someone who can help you
  10. Let me take you to where you need to go
  11. I'm washing my hands for your safety
  12. Acknowledge
  13. There is a 10 minute wait
  14. compliment workplace
  15. show positive attitude
  16. duration
  17. manage up
  18. I have enjoyed caring for you
  19. Introduce
  20. I will have to check with your nurse
  21. say "hello"
  22. thank you for letting me work with you
  23. give next step
  24. thank you for asking your question