ContinuousImprovementCustomerSatisfactionKnowledgeof theProductCustomerExpectationsCustomerRelationshipCustomerExperienceTeamCustomerServiceWeekSmileCustomerLoyaltyHeadsetsCustomerFeedbackCustomerExperienceFCR (FirstCallResolution)ExcellentCustomerServiceInternalCustomersClearcommunicationskillsImprovetheCustomerExperienceEmpathyHelpCenterQualityCustomerPatienceAttentivenessTeamContinuousImprovementCustomerSatisfactionKnowledgeof theProductCustomerExpectationsCustomerRelationshipCustomerExperienceTeamCustomerServiceWeekSmileCustomerLoyaltyHeadsetsCustomerFeedbackCustomerExperienceFCR (FirstCallResolution)ExcellentCustomerServiceInternalCustomersClearcommunicationskillsImprovetheCustomerExperienceEmpathyHelpCenterQualityCustomerPatienceAttentivenessTeam

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Continuous Improvement
  2. Customer Satisfaction
  3. Knowledge of the Product
  4. Customer Expectations
  5. Customer Relationship
  6. Customer Experience Team
  7. Customer Service Week
  8. Smile
  9. Customer Loyalty
  10. Headsets
  11. Customer Feedback
  12. Customer Experience
  13. FCR (First Call Resolution)
  14. Excellent Customer Service
  15. Internal Customers
  16. Clear communication skills
  17. Improve the Customer Experience
  18. Empathy
  19. Help Center
  20. Quality
  21. Customer
  22. Patience
  23. Attentiveness
  24. Team