Knowledgeof theProductQualityCustomerExperienceTeamContinuousImprovementFCR (FirstCallResolution)SmileCustomerCustomerLoyaltyExcellentCustomerServiceCustomerSatisfactionPatienceCustomerExpectationsInternalCustomersAttentivenessClearcommunicationskillsHeadsetsCustomerServiceWeekCustomerRelationshipImprovetheCustomerExperienceCustomerExperienceTeamEmpathyCustomerFeedbackHelpCenterKnowledgeof theProductQualityCustomerExperienceTeamContinuousImprovementFCR (FirstCallResolution)SmileCustomerCustomerLoyaltyExcellentCustomerServiceCustomerSatisfactionPatienceCustomerExpectationsInternalCustomersAttentivenessClearcommunicationskillsHeadsetsCustomerServiceWeekCustomerRelationshipImprovetheCustomerExperienceCustomerExperienceTeamEmpathyCustomerFeedbackHelpCenter

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knowledge of the Product
  2. Quality
  3. Customer Experience Team
  4. Continuous Improvement
  5. FCR (First Call Resolution)
  6. Smile
  7. Customer
  8. Customer Loyalty
  9. Excellent Customer Service
  10. Customer Satisfaction
  11. Patience
  12. Customer Expectations
  13. Internal Customers
  14. Attentiveness
  15. Clear communication skills
  16. Headsets
  17. Customer Service Week
  18. Customer Relationship
  19. Improve the Customer Experience
  20. Customer Experience
  21. Team
  22. Empathy
  23. Customer Feedback
  24. Help Center