FCR (FirstCallResolution)HeadsetsCustomerRelationshipCustomerSatisfactionImprovetheCustomerExperienceCustomerExperienceTeamInternalCustomersCustomerLoyaltyExcellentCustomerServiceTeamPatienceCustomerContinuousImprovementCustomerExperienceEmpathyCustomerExpectationsQualityHelpCenterSmileCustomerFeedbackCustomerServiceWeekAttentivenessClearcommunicationskillsKnowledgeof theProductFCR (FirstCallResolution)HeadsetsCustomerRelationshipCustomerSatisfactionImprovetheCustomerExperienceCustomerExperienceTeamInternalCustomersCustomerLoyaltyExcellentCustomerServiceTeamPatienceCustomerContinuousImprovementCustomerExperienceEmpathyCustomerExpectationsQualityHelpCenterSmileCustomerFeedbackCustomerServiceWeekAttentivenessClearcommunicationskillsKnowledgeof theProduct

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FCR (First Call Resolution)
  2. Headsets
  3. Customer Relationship
  4. Customer Satisfaction
  5. Improve the Customer Experience
  6. Customer Experience Team
  7. Internal Customers
  8. Customer Loyalty
  9. Excellent Customer Service
  10. Team
  11. Patience
  12. Customer
  13. Continuous Improvement
  14. Customer Experience
  15. Empathy
  16. Customer Expectations
  17. Quality
  18. Help Center
  19. Smile
  20. Customer Feedback
  21. Customer Service Week
  22. Attentiveness
  23. Clear communication skills
  24. Knowledge of the Product