Knowledgeof theProductFCR (FirstCallResolution)ClearcommunicationskillsHelpCenterCustomerExperienceExcellentCustomerServiceCustomerRelationshipSmileCustomerSatisfactionAttentivenessImprovetheCustomerExperienceCustomerLoyaltyEmpathyContinuousImprovementPatienceCustomerExperienceTeamInternalCustomersTeamCustomerServiceWeekCustomerQualityHeadsetsCustomerExpectationsCustomerFeedbackKnowledgeof theProductFCR (FirstCallResolution)ClearcommunicationskillsHelpCenterCustomerExperienceExcellentCustomerServiceCustomerRelationshipSmileCustomerSatisfactionAttentivenessImprovetheCustomerExperienceCustomerLoyaltyEmpathyContinuousImprovementPatienceCustomerExperienceTeamInternalCustomersTeamCustomerServiceWeekCustomerQualityHeadsetsCustomerExpectationsCustomerFeedback

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knowledge of the Product
  2. FCR (First Call Resolution)
  3. Clear communication skills
  4. Help Center
  5. Customer Experience
  6. Excellent Customer Service
  7. Customer Relationship
  8. Smile
  9. Customer Satisfaction
  10. Attentiveness
  11. Improve the Customer Experience
  12. Customer Loyalty
  13. Empathy
  14. Continuous Improvement
  15. Patience
  16. Customer Experience Team
  17. Internal Customers
  18. Team
  19. Customer Service Week
  20. Customer
  21. Quality
  22. Headsets
  23. Customer Expectations
  24. Customer Feedback