Knowledgeof theProductHelpCenterPatienceCustomerExperienceQualityCustomerExperienceTeamContinuousImprovementCustomerExpectationsSmileHeadsetsCustomerLoyaltyImprovetheCustomerExperienceEmpathyCustomerServiceWeekClearcommunicationskillsInternalCustomersFCR (FirstCallResolution)AttentivenessCustomerCustomerFeedbackCustomerRelationshipExcellentCustomerServiceTeamCustomerSatisfactionKnowledgeof theProductHelpCenterPatienceCustomerExperienceQualityCustomerExperienceTeamContinuousImprovementCustomerExpectationsSmileHeadsetsCustomerLoyaltyImprovetheCustomerExperienceEmpathyCustomerServiceWeekClearcommunicationskillsInternalCustomersFCR (FirstCallResolution)AttentivenessCustomerCustomerFeedbackCustomerRelationshipExcellentCustomerServiceTeamCustomerSatisfaction

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knowledge of the Product
  2. Help Center
  3. Patience
  4. Customer Experience
  5. Quality
  6. Customer Experience Team
  7. Continuous Improvement
  8. Customer Expectations
  9. Smile
  10. Headsets
  11. Customer Loyalty
  12. Improve the Customer Experience
  13. Empathy
  14. Customer Service Week
  15. Clear communication skills
  16. Internal Customers
  17. FCR (First Call Resolution)
  18. Attentiveness
  19. Customer
  20. Customer Feedback
  21. Customer Relationship
  22. Excellent Customer Service
  23. Team
  24. Customer Satisfaction