Get aneedssolvedPut a travelnotice onsomeone'scardYou are ableto get themto a branchthey choseGivesomeonetheirbalanceAsk howyour dayisSet upasweepOrdersomeonea newdebit card"Thankyou"Help getsomeonefeeswaivedHelpsomeoneget checksorderedGivesomeoneCD ratesYou are ableto get themto the loanofficer theywantDisputeachargeRaisesomeone'slimit on theirdebit cardHelp aSpanishspeakingcustomer,get help"Thankyou, GodBlessbye"Update aphonenumberExplain to acustomerwhy theywere gettinga feeHelpsomeonewith astop pay"Have agoodweekend"UpdateanaddressHelpsomeone gettheir debitcardactivated"Iappreciateit/you""Havea goodday"Get aneedssolvedPut a travelnotice onsomeone'scardYou are ableto get themto a branchthey choseGivesomeonetheirbalanceAsk howyour dayisSet upasweepOrdersomeonea newdebit card"Thankyou"Help getsomeonefeeswaivedHelpsomeoneget checksorderedGivesomeoneCD ratesYou are ableto get themto the loanofficer theywantDisputeachargeRaisesomeone'slimit on theirdebit cardHelp aSpanishspeakingcustomer,get help"Thankyou, GodBlessbye"Update aphonenumberExplain to acustomerwhy theywere gettinga feeHelpsomeonewith astop pay"Have agoodweekend"UpdateanaddressHelpsomeone gettheir debitcardactivated"Iappreciateit/you""Havea goodday"

Positive Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get a needs solved
  2. Put a travel notice on someone's card
  3. You are able to get them to a branch they chose
  4. Give someone their balance
  5. Ask how your day is
  6. Set up a sweep
  7. Order someone a new debit card
  8. "Thank you"
  9. Help get someone fees waived
  10. Help someone get checks ordered
  11. Give someone CD rates
  12. You are able to get them to the loan officer they want
  13. Dispute a charge
  14. Raise someone's limit on their debit card
  15. Help a Spanish speaking customer, get help
  16. "Thank you, God Bless bye"
  17. Update a phone number
  18. Explain to a customer why they were getting a fee
  19. Help someone with a stop pay
  20. "Have a good weekend"
  21. Update an address
  22. Help someone get their debit card activated
  23. "I appreciate it/you"
  24. "Have a good day"