Raisesomeone'slimit on theirdebit cardGet aneedssolved"Have agoodweekend""Havea goodday"UpdateanaddressGivesomeonetheirbalanceGivesomeoneCD ratesPut a travelnotice onsomeone'scardExplain to acustomerwhy theywere gettinga feeHelpsomeonewith astop payYou are ableto get themto the loanofficer theywantUpdate aphonenumber"Iappreciateit/you"Helpsomeoneget checksorderedAsk howyour dayisYou are ableto get themto a branchthey choseSet upasweepHelp getsomeonefeeswaivedOrdersomeonea newdebit cardHelpsomeone gettheir debitcardactivatedHelp aSpanishspeakingcustomer,get helpDisputeacharge"Thankyou""Thankyou, GodBlessbye"Raisesomeone'slimit on theirdebit cardGet aneedssolved"Have agoodweekend""Havea goodday"UpdateanaddressGivesomeonetheirbalanceGivesomeoneCD ratesPut a travelnotice onsomeone'scardExplain to acustomerwhy theywere gettinga feeHelpsomeonewith astop payYou are ableto get themto the loanofficer theywantUpdate aphonenumber"Iappreciateit/you"Helpsomeoneget checksorderedAsk howyour dayisYou are ableto get themto a branchthey choseSet upasweepHelp getsomeonefeeswaivedOrdersomeonea newdebit cardHelpsomeone gettheir debitcardactivatedHelp aSpanishspeakingcustomer,get helpDisputeacharge"Thankyou""Thankyou, GodBlessbye"

Positive Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Raise someone's limit on their debit card
  2. Get a needs solved
  3. "Have a good weekend"
  4. "Have a good day"
  5. Update an address
  6. Give someone their balance
  7. Give someone CD rates
  8. Put a travel notice on someone's card
  9. Explain to a customer why they were getting a fee
  10. Help someone with a stop pay
  11. You are able to get them to the loan officer they want
  12. Update a phone number
  13. "I appreciate it/you"
  14. Help someone get checks ordered
  15. Ask how your day is
  16. You are able to get them to a branch they chose
  17. Set up a sweep
  18. Help get someone fees waived
  19. Order someone a new debit card
  20. Help someone get their debit card activated
  21. Help a Spanish speaking customer, get help
  22. Dispute a charge
  23. "Thank you"
  24. "Thank you, God Bless bye"