You are ableto get themto a branchthey chose"Iappreciateit/you""Have agoodweekend"You are ableto get themto the loanofficer theywant"Havea goodday"Raisesomeone'slimit on theirdebit cardGet aneedssolvedUpdateanaddress"Thankyou"GivesomeonetheirbalanceGivesomeoneCD ratesHelpsomeoneget checksorderedPut a travelnotice onsomeone'scardOrdersomeonea newdebit cardDisputeachargeUpdate aphonenumberExplain to acustomerwhy theywere gettinga feeHelp aSpanishspeakingcustomer,get helpHelp getsomeonefeeswaivedHelpsomeonewith astop pay"Thankyou, GodBlessbye"Ask howyour dayisSet upasweepHelpsomeone gettheir debitcardactivatedYou are ableto get themto a branchthey chose"Iappreciateit/you""Have agoodweekend"You are ableto get themto the loanofficer theywant"Havea goodday"Raisesomeone'slimit on theirdebit cardGet aneedssolvedUpdateanaddress"Thankyou"GivesomeonetheirbalanceGivesomeoneCD ratesHelpsomeoneget checksorderedPut a travelnotice onsomeone'scardOrdersomeonea newdebit cardDisputeachargeUpdate aphonenumberExplain to acustomerwhy theywere gettinga feeHelp aSpanishspeakingcustomer,get helpHelp getsomeonefeeswaivedHelpsomeonewith astop pay"Thankyou, GodBlessbye"Ask howyour dayisSet upasweepHelpsomeone gettheir debitcardactivated

Positive Customer Interaction - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You are able to get them to a branch they chose
  2. "I appreciate it/you"
  3. "Have a good weekend"
  4. You are able to get them to the loan officer they want
  5. "Have a good day"
  6. Raise someone's limit on their debit card
  7. Get a needs solved
  8. Update an address
  9. "Thank you"
  10. Give someone their balance
  11. Give someone CD rates
  12. Help someone get checks ordered
  13. Put a travel notice on someone's card
  14. Order someone a new debit card
  15. Dispute a charge
  16. Update a phone number
  17. Explain to a customer why they were getting a fee
  18. Help a Spanish speaking customer, get help
  19. Help get someone fees waived
  20. Help someone with a stop pay
  21. "Thank you, God Bless bye"
  22. Ask how your day is
  23. Set up a sweep
  24. Help someone get their debit card activated