CustomerExpectationsOISKnowledgeof theProductFPR (FirstPointResolution)SmileTRADERSCONFIDENCESCOTTISH& YORKPatienceHelpCenterCustomerRelationshipCustomerLoyaltyExcellentCustomerServiceCOMMITMENTCARECustomerExperienceCustomerExperienceTeamAceable(Free)InternalCustomersEmpathyContinuousImprovementCOMMUNITYClearcommunicationskillsCustomerTeamHeadsetsCustomerFeedbackAGRTEAMWORKMANTHAWAYFARERCustomerServiceWeekAttentivenessCustomerSatisfactionPOSITIVEHAPPYCUSTOMERSERVICEWEEKCUSTOMERCAREImprovetheCustomerExperienceQualityCustomerExpectationsOISKnowledgeof theProductFPR (FirstPointResolution)SmileTRADERSCONFIDENCESCOTTISH& YORKPatienceHelpCenterCustomerRelationshipCustomerLoyaltyExcellentCustomerServiceCOMMITMENTCARECustomerExperienceCustomerExperienceTeamAceable(Free)InternalCustomersEmpathyContinuousImprovementCOMMUNITYClearcommunicationskillsCustomerTeamHeadsetsCustomerFeedbackAGRTEAMWORKMANTHAWAYFARERCustomerServiceWeekAttentivenessCustomerSatisfactionPOSITIVEHAPPYCUSTOMERSERVICEWEEKCUSTOMERCAREImprovetheCustomerExperienceQuality

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer Expectations
  2. OIS
  3. Knowledge of the Product
  4. FPR (First Point Resolution)
  5. Smile
  6. TRADERS
  7. CONFIDENCE
  8. SCOTTISH & YORK
  9. Patience
  10. Help Center
  11. Customer Relationship
  12. Customer Loyalty
  13. Excellent Customer Service
  14. COMMITMENT
  15. CARE
  16. Customer Experience
  17. Customer Experience Team
  18. Aceable (Free)
  19. Internal Customers
  20. Empathy
  21. Continuous Improvement
  22. COMMUNITY
  23. Clear communication skills
  24. Customer
  25. Team
  26. Headsets
  27. Customer Feedback
  28. AGR
  29. TEAMWORK
  30. MANTHA
  31. WAYFARER
  32. Customer Service Week
  33. Attentiveness
  34. Customer Satisfaction
  35. POSITIVE
  36. HAPPY CUSTOMER SERVICE WEEK
  37. CUSTOMER CARE
  38. Improve the Customer Experience
  39. Quality