FPR (FirstPointResolution)EmpathyQualityCOMMUNITYKnowledgeof theProductSmileCustomerRelationshipAceable(Free)ClearcommunicationskillsCustomerServiceWeekCAREAttentivenessPOSITIVEMANTHAImprovetheCustomerExperienceTeamExcellentCustomerServiceSCOTTISH& YORKCustomerLoyaltyHeadsetsWAYFARERCUSTOMERCARECOMMITMENTCONFIDENCEOISHAPPYCUSTOMERSERVICEWEEKCustomerFeedbackContinuousImprovementCustomerExpectationsInternalCustomersTEAMWORKCustomerAGRCustomerSatisfactionTRADERSPatienceCustomerExperienceTeamCustomerExperienceHelpCenterFPR (FirstPointResolution)EmpathyQualityCOMMUNITYKnowledgeof theProductSmileCustomerRelationshipAceable(Free)ClearcommunicationskillsCustomerServiceWeekCAREAttentivenessPOSITIVEMANTHAImprovetheCustomerExperienceTeamExcellentCustomerServiceSCOTTISH& YORKCustomerLoyaltyHeadsetsWAYFARERCUSTOMERCARECOMMITMENTCONFIDENCEOISHAPPYCUSTOMERSERVICEWEEKCustomerFeedbackContinuousImprovementCustomerExpectationsInternalCustomersTEAMWORKCustomerAGRCustomerSatisfactionTRADERSPatienceCustomerExperienceTeamCustomerExperienceHelpCenter

Customer Service Week 2019 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. FPR (First Point Resolution)
  2. Empathy
  3. Quality
  4. COMMUNITY
  5. Knowledge of the Product
  6. Smile
  7. Customer Relationship
  8. Aceable (Free)
  9. Clear communication skills
  10. Customer Service Week
  11. CARE
  12. Attentiveness
  13. POSITIVE
  14. MANTHA
  15. Improve the Customer Experience
  16. Team
  17. Excellent Customer Service
  18. SCOTTISH & YORK
  19. Customer Loyalty
  20. Headsets
  21. WAYFARER
  22. CUSTOMER CARE
  23. COMMITMENT
  24. CONFIDENCE
  25. OIS
  26. HAPPY CUSTOMER SERVICE WEEK
  27. Customer Feedback
  28. Continuous Improvement
  29. Customer Expectations
  30. Internal Customers
  31. TEAMWORK
  32. Customer
  33. AGR
  34. Customer Satisfaction
  35. TRADERS
  36. Patience
  37. Customer Experience Team
  38. Customer Experience
  39. Help Center